Hoteller nær Center Court Tennis Club

«Great breakfast, cleanish rooms. Door lock on our room was futsy and wouldn't consistently open the way normal people open doors. Hotel guests were VERY loud until 11 PM, and management did not make an effort to quiet things down. Meaning my young kids couldn't get to sleep for hours. Shower was luke-warm both evening and morning. »

«The room is spacious and appears clean. I did find a few hairs in the bathroom though; which is always gross. Breakfast is in the lobby, with limited choice. Not a big deal, except that you get paper plates, paper cups and plastic cutlery; that looks really cheap. A plus is that the room has a small coffee machine and 2 free bottles of water.»

«Staff is NEVER at the front desk so anytime you need something you’re standing there waiting for them to return. Room is ok, it’s an older hotel and it shows. »

«Dirty»

«Poor customer service»

«Wonderful and helpful staff. Awesome service,»

«The breakfast was horrible I couldn’t even eat it»

«There was a lot of trash piled up that was not swept up. Other than that the property was in good condition. My handicap room just happened to be at the end of the building where the trash was piled up about 10 ft away.»

«room was clean,front desk people were friendly and affordable prices»

«The bed was very comfortable, and there were many towels available. The elevators were quick and large.»

«When I first arrived at the hotel, the lady at the counter did not acknowledge me or even speak until I mention my reservation. She also didn’t tell me any of the perks like what time was breakfast? If the pool and Jacuzzi was available the hours I had to ask. The room smelled stale and the tub was not properly cleaned out. The food in the restaurant was not good at all. The breakfast was OK. The French toast was really good. I will also mention the bar attendant lady was really nice even though ...

«The hotel is conveniently located. We stayed there for 3 days, and they did not clean the room or change the towels. The internet was completely unusable. There were many dead insects on the windowsill and floor, and the floor was slippery due to soap residue after cleaning. I would not recommend this to anyone.»

«Very clean and nice area for shopping very close to a casino as well»

«Fully equipped kitchen. Ask for the stove on front desk at arrival. »

«Great staff, nice place.»

«the price is to high for a dated room with no amentities. the fridge leaked, coffee maker was broken. No toiletries in the bathroom and the room smelled like it hasnt been used in along time»

«The»

«Never going back »

«Everything from the rugs in the lobby, to the waffle maker, to the bathroom, to the pool was just filthy. Staff were not bothered by the state of the rooms, breakfast area, or pool. Unless it's a last resort, I would not recommend. »

«Very nice Residence Inn will always be on my list whenever I’m near Cleveland for an event »