Hoteller nær Cenote Negro

«El personal muy amable todo el tiempo, comida riquísima, y la habitación muy limpia, nos ayudaron a reservar actividades e incluso con taxis»

«Habitación linda con lo necesario, cómoda. El desayuno bastante completo por 200 y muuuy rico. La atención del staff 👌 10/10»

«We had a wonderful stay at Aminah. The hotel itself is beautiful and relaxing. But what really made our experience perfect was the staff. They were absolutely amazing: warm, attentive, and always willing to go the extra mile to make us feel welcome. We highly recommend Aminah. We really hope to return one day :)»

«Todo bien, el internet de repente falla, pero es raro, el lugar es espectacular, muy bien servicio la gente muy amable…. Muy recomendable »

«This was a very nice place and good value for money. Very clean and home cozy place. Vould highly recomend and very nice people »

«Great place only issue is no breakfast included so have to buy in restaurant - restaurant is very good but the bill add’s up :-)»

«Ubicación perfecta, la estancia excelente, buena cocina, muy buenos cuartos, excelente cama. Lo que no me gustó fueron las paredes de la alberca estaban muy sucias y el baño de la habitación también con con mi entre los azulejos»

«I love the vibes here!»

«Honestly a beautiful resort, but pool floors definitely need deep cleaning and FUMIGATION of rooms and resort should be a priority as it’s infested with mosquitos and rooms/beds have non stop bugs/pests falling from ceiling. Staff were super courteous and location was extremely convenient. Would be a perfect resort if management considers fumigations.»

«Hotel is in a fantastic location, walkable, safe, and wonderfully quiet. The staff were very friendly, and the hotel had a warm, homestay atmosphere. Our room was spacious and spotless, and the little pool in the garden made our stay especially enjoyable. We would definitely stay here again. Thank you so much!»

«The hotel has charming rooms with an island vibe and is located next to the Bacalar Lagoon. However, the positives end there. The staff don’t speak English, which is common in Bacalar, but they also don't use body language to communicate. There are plenty of staff, but the management is poor—you can wait over 45 minutes to pay your bill, as they don’t charge to your room. You must pay on the spot, causing long waits. Our room included two free drinks, but we were charged every time we ordered. ...

«Yes»

«Tiene una ubicación excepional, frente a la laguna, la habitación es amplia y cómoda. Tiene una TV de unas 50 pulgadas y algunos canales con programas variados, aire acondicionado y dos ventiladores de techo. No me gustó que una ocasión, no tendieron una cama. La limpieza del baño puede ser mejor, ví algunos insectos pequeños muertos. Tienen una fuga de agua y un muro está mojado.»

«They need to have an ice maker machine. The rest is very good»

«Es la opción ideal para ir en familia y con mascotas, muy linda la habitación, fueron muy amables desde nuestra llegada y el lugar hace que uno se relaje, además de que la ubicación está excelente.»

«Nice hotel with good location. The shower was either hot or cold, which was a bit annoying. »

«Wonderful helpful staff, beautiful gardens and pool, and close to everything central. I liked it so well that I extended my stay. Thanks to everyone at Poza Clara Sanctuary Hotel. I'll be back.»