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Anmeldelser av Palm Grass Hotel

3 out of 5
Palm Grass Hotel
68 Junquera Street, Cebu, Central Visayas

Anmeldelser

7,6

Bra

Rangering på 10 − Utmerket. 29 av totalt 106 anmeldelser." "
Rangering på 8 − Bra. 35 av totalt 106 anmeldelser." "
Rangering på 6 − Grei. 31 av totalt 106 anmeldelser." "
Rangering på 4 − Dårlig. 6 av totalt 106 anmeldelser." "
Rangering på 2 − Forferdelig. 5 av totalt 106 anmeldelser." "

7,6/10

Renhold

8,2/10

Personale og service

7,4/10

Fasiliteter

7,0/10

Overnattingsstedets bygg og tilstand

7,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024

8/10 – Bra

Melissa og Rochester

Reiste med familie
Likte: Renhold og personale og service
Adequate
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Daniel

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
An AWFUL two nights we stayed. My boyfriend and I live in Bohol (neighboring small island), and came for a “date” weekend to do some shopping and have a nice dinner. I have stayed here before and always found it adequate for PH. There was no hot water the entire time, and we told them about it twice, but they never did anything about it. There was also ZERO WiFi in the suite. And, yes, I booked the “nicest” suite they had for the weekend. Lastly, our ferry did not get in until near midnight, so we checked in very late. They called our room at 9am and woke us up to tell us that the breakfast would be ending soon. While in theory this is nice, the staff has no way of knowing our sleep schedule, and I was very irritated that they woke us up. I will not be staying again.
Bodde her 2 netter i mars 2024

8/10 – Bra

Alvin

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i februar 2024

10/10 – Utmerket

Lilibeth

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024

8/10 – Bra

Jose

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2024

10/10 – Utmerket

Thomas J

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

8/10 – Bra

Michael

Likte: Personale og service og romkomfort
Bodde her 2 netter i januar 2024

4/10 – Dårlig

Verifisert reisende

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Hotel needs a lot of TLC. Beds are hard as rocks. Staff was amazing though. Food was okay. You get what you pay for. Location was not the best but close to the walking street.
Bodde her 3 netter i januar 2024

2/10 – Forferdelig

Lim Geok

Reiste med familie og små barn
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Expedia it is your fault never truely described the surrounding. And never have the actual latest building exterior photo glass panels. Timber steps on roof top almost giving way. Expedia your selection of hotels to customer is terrible😤😡
Bodde her 3 netter i desember 2023

6/10 – Grei

Kthryn

Reiste med familie og små barn
The hotel is located in the centre of the city, it’s busy and loud with lots of things happening. It was too crowded to take our infant son out to explore at night. We opted for to eat at the hotel.
Bodde her 1 natt i desember 2023

8/10 – Bra

Joshua

Reiste med partner
Likte: Personale og service
Bodde her 1 natt i desember 2023

2/10 – Forferdelig

Charlene

Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023

8/10 – Bra

Alexander

Likte: Personale og service og romkomfort
Great location.
Great location. Right next to night market and all major stores and restaurants. Accommodating staff. Easy check-in/out process.
Bodde her 5 netter i november 2023

6/10 – Grei

Jeremy

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
.
Bodde her 2 netter i oktober 2023

10/10 – Utmerket

Kevin

Bodde her 1 natt i oktober 2023

8/10 – Bra

Mirjam

Likte: Personale og service
Ok
Bodde her 1 natt i september 2023

10/10 – Utmerket

Alona

Bodde her 1 natt i september 2023

4/10 – Dårlig

James

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i august 2023

8/10 – Bra

Rimi

Bodde her 2 netter i august 2023

8/10 – Bra

Ayako

Likte: Personale og service
Hotel’s staff are so kind. And hotel has shopping places near. It is a very comfortable hotel. Helped me even when I had a problem
Bodde her 3 netter i juli 2023

6/10 – Grei

lourie joy

Forretningsreisende
Average/ okay lang naman.
Bodde her 3 netter i juni 2023

10/10 – Utmerket

Furkan

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Friendly staff. Guards also very friendly. Breakfast is good. Rooms very clean. Bed very comfortable. AC working perfect.
Bodde her 3 netter i juni 2023

8/10 – Bra

Shaun

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice place to stay
Nice place to stay close to everything very clean and comfortable would definitely go back
Bodde her 1 natt i mai 2023

10/10 – Utmerket

Graham

Bodde her 3 netter i april 2023

6/10 – Grei

Verifisert reisende

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
good location
the bathroom needs better maintenance as it seem like the toilet paper has gathers lots of dust but it is good location to shopping mall & ferry terminal to bohol
Bodde her 1 natt i april 2023

4/10 – Dårlig

Robert

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2023

4/10 – Dårlig

Kirsty

Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Only book if you're a very deep sleeper!
The room was ok, quite spacious but the bed was not particularly comfortable. The bathroom was very old-looking with the toilet seat hanging off and rust around hinges etc. However, the big issue was that we could not sleep. There is a karaoke bar on the rooftop and the karaoke went on until 2am! Our room was nowhere near the rooftop yet we could hear every word being sung. When you book a hotel room, you want to sleep- if we wanted to go to a karaoke bar, we would do. We love going out and enjoy karaoke but not at 2am in a hotel. I called reception at 1am trying to ask if they knew where the noise was coming from and they said they'd ask them to turn the music down but that definitely didn't happen.
Bodde her 1 natt i januar 2023

8/10 – Bra

Nicefora og Yorktown

Reiste med familie
Likte: Personale og service
There’s some baby roaches in the bathroom and where the tea pot was located…there’s no hot water most of the time…. Lots of mildew around the shower walls…
Bodde her 5 netter i januar 2023

6/10 – Grei

Michaela

Likte ikke: Renhold
Ganze Nacht Karaoke
Kakalaken, Karaoke im Hotel bis 4 Uhr in der Früh, Frühstück - reine Zumutung...sonst Personal ist sehr freundlich und die Lage ist sehr zentral.
Bodde her 2 netter i desember 2022

6/10 – Grei

Rosie

Reiste med familie
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
I kind of regretted booking at this hotel. They only provided 2 bath towels, not even a towel to dry your feet. And the shower stall is so disappointing old. This hotel is poorly maintained. The free breakfast is fine. The staffs are great though, courteous and respectful…
Bodde her 3 netter i desember 2022

6/10 – Grei

KHEE YONG

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
the room is dirty and smelly. Cockroach running around the room. Maybe this is a old building, But good to do some cleaning. Staff are kind and helpful. They did not make up my room on the second day.
Bodde her 3 netter i desember 2022

8/10 – Bra

David

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Okay for the money
Water never really got hot. Staff is Awesome. Not too bad a price for the money and was centrally located.
Bodde her 7 netter i september 2022
Svar fra Ella den 14. sep. 2022
Maayong adlaw, David.Thank you very much for taking time to give a review of your stay at Palm Grass Hotel. We sincerely apologize for the inconvenience that you experienced. Reviews like these give us an opportunity to address areas of improvement, and create measures to prevent such from happening again. We wish that you will visit us again and give us a chance to serve you better. It would be such a pleasure to personally welcome you back to our hotel.Daghang salamat!

8/10 – Bra

Antoine

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hébergement mal situé. Personnel aimable et arrangeant. Chambre propre.
Bodde her 1 natt i august 2022
Svar fra Ella den 2. sep. 2022
Maayong adlaw, Antoine.Thank you very much for taking the time to give a review of your stay at Palm Grass Hotel. Your feedback is extremely valuable to us, as we strive to improve and delight you in every stay and visit. Thank you for helping us identify the areas where we can improve. We wish that you will give us another chance in providing you the best hotel experience.Daghang Salamat!

10/10 – Utmerket

Michael

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Our stay is all good
Bodde her 4 netter i juni 2022

10/10 – Utmerket

Meindert

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Well maintained hotel with a positive vibe towards the cultural heritage of Cebu. Good food in their restaurant.
Bodde her 1 natt i juni 2022

10/10 – Utmerket

Mathilde

Bodde her 1 natt i mai 2022

6/10 – Grei

Cindy Grace

Forretningsreisende
could have been worse
Booked at this hotel because my flight was canceled due to the typhoon. No electricity all over Cebu and this was one of the few hotels that had a working generator. The staff was very accommodating, but considering the influx of people they were a bit overwhelmed in handling customer queries
Bodde her 1 natt i desember 2021

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent staff and place
Bodde her 8 netter i februar 2021

6/10 – Grei

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Found out that this place has a spy cameras in a certain floor. Just be cautious. I experience it.
Bodde her 4 netter i april 2021
Svar fra Gen den 28. apr. 2021
Maayong adlaw from us here at Palm Grass Hotel! Thanks for your review, each floor of the hotel has a CCTV camera facing the elevator and hallways and it has not been installed inside the room to ensure our guest's privacy, safety, and security.

8/10 – Bra

Verifisert reisende

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
great ambience and comfortable rooms
the ambience of the room is comfy, however everything else is a bit expensive, from room service fee, corkage, etc. you have to buy everything from them, you can't bring any food outside from their restaurant, the place is situated in the heart of the City, but its besides a memorial center, everything else is okay
Bodde her 1 natt i april 2021

10/10 – Utmerket

Scott og Ewa Beach, Hawaii

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was a little small but very clean. The hotel staff was friendly and very helpful.
Bodde her 3 netter i desember 2019

6/10 – Grei

Victoria

Reiste med familie
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2019

8/10 – Bra

Verifisert reisende

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
My stay at Palm Grass Hotel
Over-all my stay was good. Checked in and out was quick. The room was a bit small but the bed was great. Staff were very respectful, pleasant, and always smiling. Kudos to them. Food was good considering it’s a 3 star hotel. Will stay again. Thank you.
Bodde her 4 netter i november 2019

6/10 – Grei

Kyrie og MANILA

Reiste med familie
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The room i booked is for 4 people, the room is tiny for 4 and they will give you extra mattress that fits 1 person. The room is not child friendly , a small kid can reach the locks of the door (even the on the top) The bathroom is not child friendly either ( even for adults you should be extra careful specially after shower/bath) the bath tub is too high to hop in, you will have to squeeze in yourself on the very side of the tub to be able to get in cause there is this glass partition covering almost most part of the tub. cleaning is not consistent. Sometimes they just change the towels and wont mind throwing empty plastics.
Bodde her 4 netter i november 2019

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good location close to most attractions in Cebu and to the ferry port. Clean room and generous breakfast offering.
Bodde her 1 natt i november 2019

6/10 – Grei

Verifisert reisende

Likte: Renhold, personale og service og fasiliteter
Bodde her 1 natt i november 2019

8/10 – Bra

Verifisert reisende

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2019

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2019

6/10 – Grei

Verifisert reisende

Bodde her 1 natt i juni 2019