Hoteller nær Caterpillar Visitors Center

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«Waited»

«The desk staff was personable & check in was done quickly»

«I specifically booked a hotel with pool and hot tub as I need this amenity as I continue recovering from knee injury. I arrived to find the pool drained and facilities closed. The front desk basically shrugged. They did let me switch to a room across the hall when the first was in a dark corner. They also didn’t discuss parking fee and charged me for 3 days when I was only there for two. I’m not usually one to complain but this was disappointing experience.»

«Room was clean, breakfast was good, and staff was friendly. Bed was comfortable and quiet»

«Very disappointing experience at Embassy Suites East Peoria Riverfront Hotel. I chose this hotel because of the high ratings, but the room cleanliness was unacceptable. Before I could even put my belongings away, I noticed thick dust all over the outside and inside of the closet door, the bathroom counter, and even the tissue box. I attached photos and videos because the dust buildup was very obvious. I am sensitive to dust and spent the night sneezing and feeling uncomfortable instead of ...

«Room was clean, but the rest of the property and amenities were not taken care of well.»

«clean smell in lobby»

«Nice, big, clean room. Friendly staff. Easy parking. Free breakfast. Within walking distance to the Chiefs game. Everything could ask for.»

«Wonderful hotel, clean and quiet. The staff was extremely friendly and helpful.»

«This is the worst “hotel” we have ever booked. The property was NOT a hotel at all. Maximum could call as Motel! There was No front desk, in stead, it just has a little closed, steer protected space to let people check in. Before our family moved in, I saw a guy angrily came out that little space with complain that he couldn’t check in due to time passed even he paid full. The “hotel” person only told him “this was fully video and monitored by police”?! With the worry, when we stepped into the ...

«Bedside table had something sticky spilled on it»

«Under remodeling, only expensive Bistro with limited hours so no complimentary coffee.»

«good breakfast no chargers for ev nearby.»

«I would like a refund. I ended up paying for a room we didn't use, because the cancellation period was no longer applicable once (24 hours before arrival), and the pictures provided of the property did NOT represent what we saw and experienced. There were a number of safety concerns that made this hotel unworkable for us. The side door (where we were told to park as it was closest to our room) had an electronic key lock for security, but it was propped open and didn't close properly when I ...

«Toilet ran all night, lights in main room did not work, staff did not make people follow the 10:00 quiet time, milk was spoiled in fridge, a/c blew hot air. Reached out to staff and corporate during our stay and was given some lies about reimbursement and being contacted “within 24 hours.” Worst experience at a Holiday Inn»

«Very nice. Highly recommended»

«The parking lot has huge potholes that are difficult to avoid. The staff was very friendly and accommodating The property is old. The carpets and furniture need to be replaced It’s as clean as it can be considering how worn out everything is. The breakfast was good. The bed was comfortable»

«Ceiling was leaking water causing floor to be wet. Bathtub was dripping. Room carpet was filthy. Room furniture was old. Breakfast was poor.»