Hoteller i Catawba Island

«The rooms seemed updated but we had a lighter, old dirty towel left in our room when we got there. Our air conditioning unit leaked all over the ground so half the room was a pond, when you walked on it, the water splashed. We had a 2 towels put down to soak up the water which was brown. We asked for maintenance and it wasn’t taken care of until the second time we asked. They supposedly fixed it and put another towel down and the second towel was soaked after an hour. Not a good stay at all.»

«They could have better breakfast selection»

«This was our second time staying here. Both times were great. Staff is very helpful and accommodating. The late departure time is awesome. Plenty of time to sleep in and still jump in the pool and hot tub. We will return.»

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«Absolutely great property and resort. Beautiful location and views. Rooms are great. I MUST learn where the pillows come! Best night’s sleep in ages!»

«Second time staying here and enjoyed the friendly staff and stay, again. Low key and hip kinda place, nothing fancy, simply serviceable and agreeable»

«The room was dirty and the hotel smelled like Hibiscus. The carpet was very dirty. Our hotel room bathroom was dirty and smelled of urine every time the toilet flushed or we took at shower. Staff were very helpful and friendly.»

«They over sold rooms. I booked a king and when I went to check in I was told it wasn’t available and had to settle for a Queen room. Property wasn’t the cleanest. Bathroom was old and water pressure jacked up»

«I was double charged and treated very poorly when trying to investigate why at the front desk. After 3 trips and 4 staff members it was resolved. After this our room keys kept stop working so we made multiple trips to get new keys to our room. I never want to see that front desk again to say the least. Poor customer service. Facility was okay for budget hotel.»

«The first room we got had some problems , but the staff was very helpful and helped us get another room right away , and it was an upgrade. All in all happy with my stay. The breakfast could be better.the coffee was particularly bad»

«Great stay!»

«This place was great. We only stayed for 1 night but it would be great for a week stay. Friendly staff, clean rooms, and lots of activities. Highly recommend»

«This was perfect! Close to Cedar Point and the property was clean and we had everything we needed. Highly recommend!»

«This area is nothing like the pictures, just was not what we were expecting.»

«Great location, clean room, friendly staff.»

«It is good»

«Hands down one of the worst hotel experiences I’ve ever had. I will make sure my family never stays at this property ever again. The customer service was horrible, we had a whole bathing suit mysteriously disappear from the shower while our room was being refreshed that the manager said they couldn’t do anything about, the rooms were gross and our bathroom door wouldn’t shut because the tile was bubbled up so the door couldn’t pass it, the location is in between food and the park so you have to ...