Hoteller nær Castlewood Park

«Everything and everyone was beyond excellent!!! WONDERFUL!!!! »

«Fint hotell med store og gode rom. Rent, praktisk og med alt man trenger. Skybar på taket var veldig bra.»

«The staff was excellent »

«So convenient to »

«Got to the room and it was dirty, ie: long hair all over the shirt, stained wash cloths etc.. mattress was bad and seemed old. You could feel the base When laying in it and was nosey like it was covered in a vinyl bag. Every time you move, you felt and sounded like you were inside of a paper bag. Front desk seemed annoyed when I asked to have new wash cloths changed out and the shower cleaned. Normally I don’t complain, but when I pay almost $500 for a week, I expected to at least be ...

«Great hotel that is dog friendly. We have stayed here before and the staff does an excellent job -front desk staff is super friendly and efficient while the cleaning staff makes everything sparkle! »

«The room was clean as i arrived, i wish they would have cleaned every few days and restock the towels»

«Friendly staff and a convenient location.»

«.»

«Was no towels, only 2 small hand towels and 1 wash cloth. Went to front desk to ask for towels, and was told housekeeping would have to give them to me the next day. I had to check out that next morning though and housekeeping didnt arrive until checkout time. Was very upset and probably will not return based on this incident. This is the second time I stayed here and the first time was as bad if not worse, the first time the shower head flew off and hit me in the face. »

«Ashley at the front desk was so awesome. She was very helpful to us and went the extra mile to help us when we had questions. The room was very large with a kitchen that was well appointed. »

«The AC worked really well»

«Clean room, great breakfast and awesome staff.»

«The room was clean, the bed was comfortable and overall a good stay! We didn’t arrive until after 9pm, our son was having surgery the next morning early at UK and we got checked in quickly! »

«Staff was very friendly and helpful. Room was exceptionally clean. Breakfast was very good, good selections. Convenient to attractions. Parking was easy. Would stay here again happily.»

«Yes»

«Went to wash hands and was out of hand soap on the wall. In the shower there was an extra bottle of body wash sitting on the tub edge that I assume the guest prior to us asked for since the one on the wall was empty so I used that. When I went to take shower the next day, the body wash bottle on the wall was empty which is why there was that extra bottle sitting on the tub edge. That tells me the room must not have been cleaned from previous guest or housekeeping would’ve put that bottle on the ...

«Our a/c in our room didn’t work and the room was 77 degrees super hot. We called down to the front desk around 11pm when we got back from swimming and they said they’d send someone up. We waited 30-45 min and no one showed so had to call again and they apologized and said they’d try to get someone up. We were so tired from our day traveling. Or kids were super tired but couldn’t sleep in the heat. They sent maintenance up and he worked on it for a bit and told us to check about another room. ...