Hoteller i Castilla

«Great stay! The hotel is clean and the staff are excellent. Having a complimentary airport shuttle was a huge plus. The only downside was the shower pressure—it was a bit too aggressive for me—but otherwise, everything was perfect. I would definitely stay here again.»

«The place is tucked away off the roads so it feels isolated and away from the hustle of the surrounding streets. The check in process was easy and the staff was amazing. We ate a few times at the hotel restaurant and it was excellent. The wifi is only available near the main area and not in the rooms, the kids took full advantage of the pools, both pool areas were well maintained. We rented one of the outside areas for a family gathering. Its not a "high end" resort but its comfortable and the ...

«The rooms are very clean and the staff are very accomodating. The place itself is also a 10/10 it has a nice view at the same time it is safe and quiet»

«No pool. No elevator. Staff one is ok Getting to the room on 3rd level is not good. Construction going on, I had to walk on a man made bridge to cross to go to the room. I was scared»

«Great»

«Had Breakfast at Pritti Place. Was excellent. »

«Nice»

«The location is great but the attitude of the security personnel is horrible! We are well educated people to be treated that way he show his bad attitude! It’s so unprofessional and the vibes as a security personnel is not helping hospitality and management business at all! The properties is good but no essential toiletries!»

«I’m not happy cause not organized and there policy not accurate»

«Awesome accommodation»

«Charles Rahim loved St Ellis. The big guy working at the restaurant last Tuesday and wed was so nice and so professional. All the staff at the restaurant are so professional and friendly and they go the extra mile. Parking was good. Location close to Ayala Centre small shopping centre .»

«Staff confirmed pick up at the airport but nobody showed up. They did not even notify me that the transport was not available on that day and time. I called them and they asked me to take a taxi and they will reimburse. It is not about the money. Staff was not apologetic. Staff has no communicarion skills. They cut me off while I was still speaking. Customer service is 0% satisfactory.»

«Alt var perfekt..»

«Great staff and entire property is clean. »

«This hotel is far outside any interesting places. The surrounding area was horrible and no place for a tourist. I will never go back here if I have another choice!»