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Anmeldelser av Best Western Plus Casa Grande Inn & Suites

2.5 out of 5
Best Western Plus Casa Grande Inn & Suites
1918 E FLORENCE BLVD, Casa Grande, AZ

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 63 av totalt 99 anmeldelser." "
Rangering på 8 − Bra. 25 av totalt 99 anmeldelser." "
Rangering på 6 − Grei. 7 av totalt 99 anmeldelser." "
Rangering på 4 − Dårlig. 0 av totalt 99 anmeldelser." "
Rangering på 2 − Forferdelig. 4 av totalt 99 anmeldelser." "

9,6/10

Renhold

9,2/10

Personale og service

8,6/10

Fasiliteter

9,4/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Gladys

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Always a pleasant stay and the staff is extra courteous and resourceful.
Bodde her 2 netter i mai 2024
Svar fra Elizabeth den 16. mai 2024
Hi Mrs. Gladys, thank you so much for the positive feedback. We are so glad you enjoyed your stay here with us. We also want to thank you for being a best western rewards member. May you have a wonderful summer and may you come back again and stay with us. :) Once again, thank you.

10/10 – Utmerket

Daniel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mai 2024
Svar fra Elizabeth den 14. mai 2024
Thank you Daniel, we so greatly appreciate the high five! It really means a lot. We do want to thank you for being a best western rewards member. Hope to have you back again with us. May you have a wonderful summer. :)

10/10 – Utmerket

Daniel

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect place to rest after a long trip
Bodde her 1 natt i april 2024
Svar fra Elizabeth den 3. mai 2024
Hello Mr. Daniel, We want to thank you for the high five shout out! I am glad to see you enjoyed your stay. We also thank you for being a best western rewards member with us. Hope to have you back again. Have a wonderful summer! Stay Kool! :)

10/10 – Utmerket

Pamela

Bodde her 1 natt i april 2024
Svar fra Elizabeth den 3. mai 2024
Good morning Mrs. Pamela, thank you so much for the high five! It is always nice to see our guest happy with their stay. Thank you for being a best western rewards member with us. We do hope to see you again soon. Have a wonderful summer! Once again, thank you.

10/10 – Utmerket

Mary

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff exceeded expectations. Clean. Great Breakfast options!
Bodde her 1 natt i mars 2024
Svar fra Elizabeth den 27. mars 2024
Thank you Mary, it really means a lot to get the positive feedback. The whole team works really hard in every department. We love to see our guest happy. We do hope to have you back again soon. Have a wonderful Easter Sunday. :)

10/10 – Utmerket

Angel

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved the coffee pot! Everyone was so nice & the room was so comfy & modern! Thanks so much
Bodde her 2 netter i mars 2024
Svar fra Elizabeth den 27. mars 2024
Thank you Angel, I am glad to see you enjoyed your stay. Thank you for your positive review. Hope to see you come back again with us. May you and your family have wonderful Easter Sunday. :)

8/10 – Bra

Terry og Sells

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
No maintenence worker onsite to address plumbing issues like toilet was clogged. No shower mat. Shower floor was very slipper fear of falling.
Bodde her 1 natt i mars 2024
Svar fra Elizabeth den 22. mars 2024
Hello Terry, First I would like to thank you for staying with us. I also want to apologize if your stay was not to your satisfaction when coming to your shower or toilet. We do have a maintenance on hand 24 hours, so I am not sure if he was called or what had happened that day. I was informed that the toilet was good and the maintenance was not needed. So, once again I apologize for any inconvenience. I do hope you consider staying with us again, so we can get a chance to provide you with a superior experience. :)

10/10 – Utmerket

Mary

Reiste med partner
Great customer service
Bodde her 2 netter i mars 2024
Svar fra Elizabeth den 13. mars 2024
Thank you Mrs. Mary, we greatly appreciate your business and the review. We do hope to have you back again with us. Have a wonderful year. :)

10/10 – Utmerket

Harold og Las Vegas

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Isabella was very pleasant and helpful.
Bodde her 2 netter i mars 2024
Svar fra Elizabeth den 13. mars 2024
Thank you Mr. Harold, We look forward to seeing you again. We really appreciate the review. It makes us smile. :)

10/10 – Utmerket

Gladys

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great property and the staff is great.
Bodde her 1 natt i januar 2024
Svar fra Elizabeth den 5. mars 2024
Thank you Mrs. Gladys for the high score, it does put smiles on our faces.

2/10 – Forferdelig

Sherrie

Specifically asked for Room service. Returned at 9:30 pm & NOTHING had been cleaned in room. Front
Bodde her 2 netter i mars 2024
Svar fra Elizabeth den 5. mars 2024
Hello Mrs. Sherrie, On behalf of our entire team, I want to apologize if your room was not serviced. Our team is really great and always on top of things, so I am not sure what happened here. Need to speak with the one that it was assigned too. So once again I apologize. I do hope you consider staying with us again so that we have another chance to offer you a greater experience.

6/10 – Grei

Terrace og Bend

Reiste med familie
Likte: Renhold
Likte ikke: Fasiliteter
This is way over priced for its value. They charged me $300 due to supply and demand it was an average facility. The pool isn’t heated so unusable during the winter. And the exercise room is small and very limited. TV didn’t work. Needs to be priced accordingly
Bodde her 2 netter i februar 2024
Svar fra Elizabeth den 27. feb. 2024
Hello Mr. Terrance, on behalf of our entire team, I would like to apologize for the inconvenience caused to you, regarding your stay. Our website does state that our pool outside is not heated, but we do have the nice hot jacuzzi out there as well. I do want to let you know we are at our competitive and market rate here. February is also a high peak season for us. So, I'm sorry you felt it was not worth the rate. We are a brand-new hotel and we do want our guest happy and wanting to come back. Also, I'm not sure if you informed our front desk about your tv? So once again, we apologize for not exceeding your satisfaction.

10/10 – Utmerket

Luis L

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Kind staff
Bodde her 7 netter i februar 2024
Svar fra Elizabeth den 27. feb. 2024
Hello Mr. Luis, I want to thank you for your positive feedback. I do hope you enjoyed all of your stay and hope to have you back again with us soon. Once again, thank you Mr. Luis. :)

10/10 – Utmerket

Nicole M

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very polite and helpful staff!
Bodde her 2 netter i januar 2024
Svar fra Elizabeth den 26. feb. 2024
Thank you, Nicole, for the five out of five rating! It does put a smile on my face. I'm glad you enjoyed your stay. We do hope to see you again. May you have a wonderful rest of your year. :)

8/10 – Bra

Erich

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Decent hotel. Nice rooms. Very random area.
Bodde her 2 netter i januar 2024
Svar fra Elizabeth den 20. feb. 2024
Thank you for staying with us. Hope to have you back again.

10/10 – Utmerket

Jeffrey

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This is a nice new property that is clean and well run. Friendly staff and a nice breakfast included.
Bodde her 2 netter i februar 2024
Svar fra Elizabeth den 20. feb. 2024
Thank you so much for the positive feedback, it does put smiles on our faces. We do hope to have you back again soon. Once again thank you. :)

10/10 – Utmerket

RON og EAGLE

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice staff. A little pricey compared to other motels in area. Marginal breakfast.
Bodde her 1 natt i februar 2024
Svar fra Elizabeth den 20. feb. 2024
Hello, thank you so much for taking the time to fill out the survey. We do value any feedback a guest provides, good or bad. So once again, thank you. Hope to have you back again soon.

8/10 – Bra

jerry

Bodde her 3 netter i februar 2024
Svar fra Elizabeth den 22. mars 2024
Hello Jerry, Thank you so much for responding about your stay. I am glad you enjoyed your stay with us. Hope to have you back again soon . You have a wonderful rest of the year. :)

8/10 – Bra

Chris

Bodde her 1 natt i januar 2024
Svar fra Elizabeth den 27. mars 2024
Thank you Chris for the four out of five. I am glad to see you enjoyed your stay. Hope to have you again with us. May you have a wonderful Easter Sunday. :)

10/10 – Utmerket

Valorie

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great location and newer hotel
We had a wonderful stay at the BW in Casa Grande AZ. The room was nice, breakfast good and parking great. A little noisy on the main road side and the noise from Texas Roadhouse. Get in the back and it would be great.
Bodde her 1 natt i januar 2024
Svar fra Elizabeth den 26. feb. 2024
Thank you Mrs. Valorie, for the positive review, we really do appreciate it. The whole team works really hard to make our guest happy and wanting to return. So, we do hope to see you again with us. So, once again, thank you. :)

8/10 – Bra

Grzegorz

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024
Svar fra Elizabeth den 26. feb. 2024
Thank you Mr. Grzegorz, for the four out of five. We greatly appreciate your feedback. We do hope to have you back. Hope to see you soon. :) Once again, thank you.

10/10 – Utmerket

Pamela

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was clean and service was great.
Bodde her 1 natt i desember 2023
Svar fra Elizabeth den 7. des. 2023
Thank you Mrs. Pamela, We greatly appreciate your positive feedback. Hope to have you back again with us. May you have a wonderful and blessed Merry Christmas and a Happy New years. Once again, thank you.

10/10 – Utmerket

Luis L

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property Manager and staff are very friendly and go out there way to help with anything you may need lesbby
Bodde her 5 netter i november 2023
Svar fra Elizabeth den 7. des. 2023
Good morning Mr. Luis, We would like to thank you for the great review. It puts a smile on our faces. We do hope you can come back with us again. May you have a wonderful and blessed Merry Christmas and a Happy New Year. Hope to see you again. :)

10/10 – Utmerket

David

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
They had an espresso machine. Super cool but was broke down one day during our stay.
Bodde her 4 netter i november 2023
Svar fra Elizabeth den 28. nov. 2023
Hello David, I want to thank you for taking the time to do the survey. I also want to apologize for our expresso machine not working one of those days. I do hope you come back again and stay with us. David, you have yourself a Merry Christmas and a Happy New Year's. Stay safe. :)

8/10 – Bra

Steven

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
If your room faces the street, it can be very noisy. Breakfast is adequate, nothing special. Trash cans outside front door and in hallway overflowing. Weird flat shades don't adequately block light from outside when sleeping.
Bodde her 4 netter i november 2023
Svar fra Elizabeth den 21. nov. 2023
Good morning Mr.Barsky, We want to thank for taking the time to do the survey. We greatly appreciate any feedback. We do hope you consider staying with us again, hopefully we can give you a better experience. May you have a safe and wonderful holiday season. Once again, thank you.

10/10 – Utmerket

John

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean spacious room with friendly helpful staff. I stay here whenever I'm in Casa Grande and really like the hotel.
Bodde her 3 netter i oktober 2023
Svar fra Elizabeth den 23. okt. 2023
Thank you John for the positive feedback. I'm so glad you enjoyed your stay. It means a lot to us that you and every other guests feel that way. Please come back again and see us. Once again, thank you. :)

10/10 – Utmerket

Jeanette

Bodde her 2 netter i september 2023
Svar fra Elizabeth den 23. okt. 2023
Thank you Jeanette. We do hope to have you back. We also thank you for the five star. Yeah-hoooo! Hope to see you soon. Have a wonderful rest of the year. :)

10/10 – Utmerket

David

Bodde her 2 netter i september 2023
Svar fra Elizabeth den 11. sep. 2023
Thank you David for the 10 on the review. It does mean a lot to us. David let us know if there is anything we can do for you the next time you come in and if we can accommodate you, we will. Do hope to see you soon. :)Thank you David

10/10 – Utmerket

Courtney

Bodde her 1 natt i august 2023
Svar fra Elizabeth den 17. aug. 2023
Thank you so much for the 10. We do appreciate it. We work really hard to keep our hotel in great condition and wanting each guests to enjoy their stay. We do hope you can come back with us. Thank you Courtney. :)

6/10 – Grei

Tom

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
TCR review
This hotel is overpriced…especially compared to similar hotels in I Scottsdale and Tucson. Moreover, the beautiful La Posada in Winslow, Arizona, a charming boutique and destination hotel offered carefully appointed rooms with charming amenities including a full service gourmet restaurant for only $180 per night. Casa Grande is neither a destination nor worth the rate this “Best Western” charges.
Bodde her 1 natt i juli 2023
Svar fra Elizabeth den 17. aug. 2023
Hello, I would like to say Casa Grande is growing and we are within our competitors pricing. The hotels you mentioned sound lovely, and we I do understand if you go with them, but love if you give us another chance here if you come back this way. Please call us directly 520-836-5190. Thank you

8/10 – Bra

Thomas

Bodde her 1 natt i juni 2023
Svar fra Elizabeth den 29. juni 2023
Thank you for the great review. Please come back and stay with us again. :)

10/10 – Utmerket

mitchell

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Clean and friendly.
Bodde her 1 natt i mai 2023
Svar fra Elizabeth den 5. juni 2023
Hello, We are glad you experienced a clean and friendly environment here with us. Your feedback is very important to us. It helps us to ensure that each guest has a great experience. We do hope you consider to come back again. Thank you. :)

10/10 – Utmerket

wheeler

Bodde her 4 netter i mai 2023
Svar fra Elizabeth den 5. juni 2023
Thank you for responding to the survey. We do hope you can come back and stay with us again. Your feedback is very important to us. Thank you :)

6/10 – Grei

David

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
New construction (which is nice but a bit sterile). The breakfast is pretty decent standard hotel breakfast. Sadly, they have a lot of crappy plastic cutlery and cups. The gym is incredibly small without much equipment. There isn't much to do near the hotel, but a lot of people are there to visit local retirement communities.
Bodde her 2 netter i mars 2023
Svar fra Elizabeth den 27. apr. 2023
We appreciate your feedback, with you telling us what your likes and dislikes are, it will help us see how we can improve. Hopefully you can give us another chance and stay with us again.

8/10 – Bra

Margo

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We had an electric car and needed to charge two different times. It was difficult because the staff wasn't well trained. To be honest I think it was a new task for them, but it was a bit frustrating.
Bodde her 2 netter i mars 2023
Svar fra Elizabeth den 27. apr. 2023
We do apologize for any inconvenience. We hope you can give us another chance.

6/10 – Grei

Janell

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Our room was only cleaned the 1st day, and the last night of a 6 night stay. We had to go to the front desk to get clean towels everyday, as well make our own bed.
Bodde her 6 netter i mars 2023
Svar fra Elizabeth den 27. apr. 2023
We do apologize for any inconvenience. Giving us your feedback helps us to see where we need to improve.

8/10 – Bra

Scott og Grandville

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was very curtiois and helpful
Bodde her 3 netter i mars 2023
Svar fra Elizabeth den 27. apr. 2023
Were glad you enjoyed your stay. Hope to have you back again.

10/10 – Utmerket

Yun

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mars 2023
Svar fra Elizabeth den 27. apr. 2023
Thank you. :)

8/10 – Bra

Tracy

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Friendly service
Bodde her 2 netter i februar 2023
Svar fra Elizabeth den 27. apr. 2023
Thank you, :)

10/10 – Utmerket

Amy

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Welcoming Staff and a great hot chocolate machine. Clean and comfortable bed.
Bodde her 2 netter i februar 2023

10/10 – Utmerket

MARK

Reiste med familie
Likte: Renhold
Housekeeping was poor. Did not fill used needs. Breakfast was excellent.
Bodde her 5 netter i februar 2023

10/10 – Utmerket

Teresita

Bodde her 1 natt i januar 2023
Svar fra Hardip singh den 25. jan. 2023
Thank you so much for staying with us. Glad you enjoyed your stay .

10/10 – Utmerket

Nicole

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2023

10/10 – Utmerket

Jerry

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Best Place to Stay in Casa Grande
We enjoyed our Four Day stay recently at this location. Friendly and helpful staff. Clean and Comfortable rooms. Plan on another stay in a few months.
Bodde her 4 netter i januar 2023
Svar fra Hardip singh den 25. jan. 2023
Thank you for the kind words, hope to see you soon.

10/10 – Utmerket

Angel

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Absolutely beautiful brand new property. Excellent customer service and the property is so clean
Bodde her 1 natt i desember 2022
Svar fra Hardip singh den 25. jan. 2023
Thank you for the review. Hope to see you soon .

10/10 – Utmerket

Mario

Bodde her 1 natt i desember 2022

6/10 – Grei

Wanda

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold
Disappointed
Bathroom was not swept. There was broken zip ties and plaster dust on floor in bathroom. Room was nice, but was supposed to be suite with couch. lobby and breakfast was tremendous
Bodde her 1 natt i desember 2022

10/10 – Utmerket

Fredrica

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2022

2/10 – Forferdelig

Steven

Bodde her 5 netter i november 2022

10/10 – Utmerket

Jonathan

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
New hotel, very professional staff. we’ll managed.
Bodde her 3 netter i oktober 2022