Hoteller i Carterville

«Very nice, clean, modern. Only complaint is water pressure in shower and sink kind of weak.»

«It was easy to get to. Room was clean. It is an older hotel but worked great for what we needed. We would go back and we did not see a pool. »

«They are updating the rooms which were ok.Smelled like smoke and the bedding wasn't the best.Breakfast wasn't much.Probably won't stay there again but if all you need is a place to sleep its fine»

«Great price for a nice king suite with jetted tub »

«Very nice breakfast »

«This hotel needs a complete renovation. The bed was comfortable, but the bathroom was in poor condition. »

«Great stay…thank you!!»

«Great place»

«The room was very clean. It did take some time to get it cooled off but was comfortable. The breakfast was very good.»

«Stayed in room 309 and the bathroom door jammed and was stuck in the bathroom.»

«We reserved a double queen bed room and when we arrived they put us in a single bed room. A double bed. For myself, my sister, and my 18 year old son. They had to bring us a rollaway bed which was hard as a rock and the actual bed in the room was slanted and uneven. Thankfully we only needed it for one night but we won’t be staying here again. No offers of reduced rates or anything for our situation. »

«it was good»

«The hotel was very clean and well maintained. The front desk staff seemed distracted, but polite. I will stay again when in the area.»

«Jackie was amazing. She was very informative and helpful. Great communication. The room was really comfortable. And breakfast was great.»

«First room assigned had not been cleaned. Had food and trash, along with cigarette butts and smoke (in a non-smoking room). I understand that the misuse of the room was not management's fault, but that of the prior occupants. However, there should have been protocols in place to insure that rooms are cleaned and noted as such before new guests arrive. The front desk person was very apologetic and noticeably frustrated that this occurred, and when she told another staff member it was shrugged ...

«Room was very clean even when we had to switch rooms because we clogged the toilet oops. The breakfast might not have been the freshest but otherwise everyone was super friendly!»

«This place was absolutely fantastic, from cleanliness to staff friendliness! The amenities were extremely useful! The gym had relevant equipment that was not dated! It included 2 separate rooms, one spacious space for weight training, one more intimate space for yoga/calisthenics. Maybe the gym was my favorite part! There was also a pool area (indoor). The courtyard was amazing, great place to enjoy the scenery or mingle with other travelers. The ENTIRE place here was conducive for business and ...