Hoteller i Carterville

«The staff are extremely friwndly and the resort is very clean. The room was spacious, but our bed was a little hard. We were still able to sleep. I would highly recommend this hotel and casino. I will be back soon.»

«The owner canceled on us one hour before we were supposed to be there. The house was flea infested. We did get a full refund. But I had to book a hotel at short notice and nobody from hotels.com or the person that I rented from felt obligated to compensate the difference of the hotel room I had to book instead of the house I had set up rent. I spent many hours on the phone because I had to cancel through hotels.com and the company called Evolve. The people I talk to at evolve felt they were not ...

«Always great»

«When they say you get what you paid for that is a true statement when booking at this property. Friday there is no one at the desk but a guy on a robot to check you in. Once I got checked in the light did not work, holes in the wall, sheets were stained with god know what, holes in the sheets and worst of all a bedbug was found in the bed. All the property offer was a new room and my deposit. I was there for 5 minutes and left to a different hotel. Run far away from this place as fast as you ...

«Everything was very nice »

«Stayed here for 5 days traveling for work. The rooms were clean enough, but the housekeepers walked into my room two days in a row without knocking or announcing themselves first, they just opened the door and walked in. I was not going to be in the room on the last day of my stay so I expected they would just let themselves in again. I neatly stacked all my trash, towels, and bedsheets near the door so they could easily collect. Came back to the room that night to find it untouched. No clean ...

«Clean room »

«They have bugs »

«If all you care about is getting a night of rest inexpensively, this place will do the job The sheets were obviously laundered, but they were stained. Don't pet the cat they shelter outside the entrance. I'm sure he's sweet, but he's filthy and appears to have worms. Not a good first impression. Strange thing - some of the light fixtures have two bulbs, but in each lamp one of the bulbs was unscrewed, leaving the room poorly lit. Perhaps to hide the stains? Screwing in the bulbs really ...

«G»

«Loud due to being on the highway and by the airport»

«Everything was what I expected. Thank you»

«The arcade and restaurant on the website was not available. False advertising. The staff were friendly. Breakfast was pretty good. Could use some updating but for the price not bad.»

«Room was very basic, it was clean. It was missing some furniture a lot of empty space. There was still food in the mini fridge from last guest. Weird smell in hallway on first floor. Parking lot has considerable amount of trash in it. »

«Smoking room was not pretty but I'm not picky. Shower was cold though and not the cleanest. again not a complainer just that was my issues. »

«Everything was great!, except for our room (311) being haunted. Upon initial entry of the room there was a clear, unidentified weird scent, but it all looked and felt clean. Shower was great and breakfast was great. All would have been well if whatever upset ghost in there would have left 2 of the 5 of us alone. Screaming while asleep, horribly possessive dreams and starting to sit up.. the water turning on randomely in the bathroom.. very unexpected.»

«I’ve used quality inn before, and always been happy with my stay. The room I had at this location was not nearly as clean, it was pretty disappointing.»

«Pool and hot tub not working.»

«Don't stay here. Hair all over bathroom. Hairdryer sticky with hair and toilet paper all over it. Stained towels. No shampoo or conditioner provided, no coffee maker, no safe. We checked out after 1 night and they refused to refund the 2 nights we did not stay for.»