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Anmeldelser av Hotel Don Pedro de Heredia

3.5 out of 5
Hotel Don Pedro de Heredia
Calle Primera de Badillo No. 35-74, Centro, Cartagena, Bolivar

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 264 av totalt 592 anmeldelser." "
Rangering på 8 − Bra. 232 av totalt 592 anmeldelser." "
Rangering på 6 − Grei. 56 av totalt 592 anmeldelser." "
Rangering på 4 − Dårlig. 19 av totalt 592 anmeldelser." "
Rangering på 2 − Forferdelig. 21 av totalt 592 anmeldelser." "

8,8/10

Renhold

9,0/10

Personale og service

8,2/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Solveig

Likte: Renhold og personale og service
Sjarmerende hotell i Gamlebyen - med historisk sus
Fantastisk beliggenhet. God service. God frokost og flott takterasse med utsyn over byen
Bodde her 3 netter i juli 2018

6/10 – Grei

Ingvald

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Hotell sentralt i gamlebyen
Hyggelig lite hotell i et tidsriktig hus i gamlebyen. Vi fikk et rom uten særlig utsikt og sengen var veldig hard. Men hva gjør vel det; hotellet ligger midt i smørøyet med masse restauranter og barer i gangavstand, og masse å se. Vi tilbragte ikke mye tid på rommet. Badet og rommet forøvrig var rent og pent og alt fungerte bra. God frokost på takterrassen! Kommer gjerne tilbake.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Koselig hotell i gammel stil sentralt i gamlebyen
Koselig lite hotell i gammel stil med et lite svømmebasseng i hotellets atrium. Sentral beliggenhet i Cartagenas gamleby. Hyggelig betjening. Grei standard ift pris. Et stykke unna badestrendene på Bocagrande, men en kommer raskt ut dit med taxi.

8/10 – Bra

Wendy Lorena

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Is good
Bodde her 3 netter i mai 2024

6/10 – Grei

Joel

Reiste med familie
Likte: Fasiliteter
Tenía cucarachas en una habitación y la otra con olor a vómito y mucho ruido, la habitación que me dieron estaba a un lado de recepción con mucho ruido de empleados y huéspedes
Bodde her 3 netter i april 2024

10/10 – Utmerket

Ramón

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excelente servicio e instalación cerca de todo.
Bodde her 1 natt i april 2024

8/10 – Bra

Roberta

Likte: Fasiliteter
Nice hotel right in the middle of the Walled City or Ciudad Antigua. Very small pool but nice; good water temp and just right for a little escape from the heat. Air conditioning in the rooms is very strong as is the shower with hot water if you want it. (I preferred a cold shower from the heat in Cartagena!). Bed is comfortable and sheets nice. It’s not a 5 star hotel but suited my needs just fine. Rustic and not modern but quaint. The front staff was very nice with at least 2 people who speak English. Breakfasts are hearty and good. Recommend if you want to be in the Walled City which I suggest if you like touristy places.
Bodde her 4 netter i april 2024

10/10 – Utmerket

david

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Gorgeous historic property. Lives up to its reputation. The staff was amazing
Bodde her 3 netter i april 2024

10/10 – Utmerket

Maria

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This property was perfect for the price. The front desk people were great and always ready to help. The breakfast was lacking a little, but we always found good things to eat and the service was on point.
Bodde her 7 netter i mars 2024
Svar fra RECEPCION den 28. mars 2024
Dear guest, we appreciate your visit to Cartagena, we hope you return to us.CordiallyReservations Team

10/10 – Utmerket

Olivier

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing 4 th time there cannot complain
Bodde her 3 netter i mars 2024
Svar fra Reception and reserves department. den 10. mars 2024
Thanks so much sir, It was a pleasure see you one more time! A big hug for you!Hotel Don Pedro de Heredia

2/10 – Forferdelig

CAROLINA

Reiste med en gruppe
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
No tuvieron nuestras habitaciones disponibles y nos mandaron a otro hotel de menor categoria
Bodde her 2 netter i mars 2024
Svar fra Reception and reserves department. den 28. mars 2024
Dear Guest, we are sorry for the inconvenience caused to your stay with us, the relocation was necessary due to work on the property.We hope to have your presence in our installation on a second opportunity.

6/10 – Grei

Carmen og Gibsonia

Reiste med partner
It is an old hotel in a nice area but it needs improving: bed super hard, old deflated pillows, damp smell, clogged shower.
Bodde her 2 netter i februar 2024
Svar fra Gustavo Ariza den 22. mars 2024
Good evening Dear Ms. Carmen,We hope that your stay at the hotel is pleasant.Thank you very much for giving us feedback on the points to improve.

10/10 – Utmerket

Carla Mariel Quijano

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Super
Bodde her 3 netter i februar 2024
Svar fra Gustavo Ariza den 22. mars 2024
Buenas noches Estimado Sra. Mariel,Nos alegra saber que su estancia en el hotel ha sido agradable y esperamos que en su proxima estadia en cartagena pueda disfrutar de su estancia con nosotros feliz día

8/10 – Bra

james og Okotoks

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Constriction on the street prevents traffic from getting any cliser than a block from the Hotel entrance.Jack hammers begin at 8 am each morning.
Bodde her 3 netter i februar 2024
Svar fra Gustavo Ariza den 22. mars 2024
Good evening Dear Mr. Franklin,We hope that his stay at the hotel was pleasant, and if he had any inconvenience, he can leave us a comment with the aspects to improve.We regretted at the time of his stay that he was making repairs on the streetgood day

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og romkomfort
Bodde her 3 netter i februar 2024
Svar fra Gustavo Ariza den 22. mars 2024
Buenas noches Estimado Señornos alegra saber que su estadía en el hotel fue agradable, y esperamos que en su proxima estadia en cartagena pueda disfrutar de la ciudad con nosotros feliz dia

10/10 – Utmerket

Gary

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice
Bodde her 2 netter i februar 2024
Svar fra Gustavo Ariza den 22. mars 2024
Good evening Dear Mr. Salvador,We are happy to know that his stay at the hotel was pleasant, and we hope that on his next stay in Cartagena he can enjoy the city with usGood day

10/10 – Utmerket

JOSE SALVADOR JORGE

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024
Svar fra Gustavo Ariza den 22. mars 2024
Buenas noches Estimado Sr. Salvador,nos alegra saber que su estadía en el hotel fue agradable, y esperamos que en su proxima estadia en cartagena pueda disfrutar de la ciudad con nosotros feliz dia

10/10 – Utmerket

juan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location! walkable distance to everything you need to visit at La Ciudad Amurallada. The hotel is also very unique and gives that old-school vintage vibe which we loved! The rooms were clean every day and the breakfast was awesome! definitely recommend it.
Bodde her 4 netter i februar 2024
Svar fra Reception and reserves department. den 28. mars 2024
Dear guest, we appreciate your visit and the time your spent leaving us your observation.We hope to return.

2/10 – Forferdelig

Ernesto

Reiste med en gruppe
Likte ikke: Renhold, personale og service og romkomfort
It’s worn down, nasty and has awful service
A terrible experience. Since arrival at 11am, I was told I wouldn’t be given my room until 4pm (way past a regular check in time). Three other parties arrived later than I did and were checked in. I know because I travelled with them. The service was aloof and no one knew what they were doing. I asked for a bathroom to change since I wouldn’t be able to check in and had a wedding lunch and they were hesitant to help me with one. They had no ironing services, but were nice enough to charge me $10 for ironing a pant and shirt (honestly given I wouldn’t be able to iron it myself I was OK with this). The room smelled like fresh paint thinner and smoke. The towels and pillows had such a strong cigarette smell. The windows had curtains poorly place and left the room and bathroom exposed to anytime passing outside 24/7 and had no fix. The shower was under a structure from the building and was hard to shower when it’s on your face (I’m 5,7, not tall at all). The towels seemed very used. The fridge stopped working and melted and I called twice for them to fix it, and no one ever came. I spent my entire stay dealing with wet towels on the floors and slipping and falling. No one knew where I could grab a bite or coffee. It seemed to be ran by school children. Outside, it’s ugly and the street it’s on is loud and seemingly unsafe. It was an overall annoying and nasty experience. I would never recommend anyone staying here
Bodde her 2 netter i januar 2024
Svar fra Departamento de Reservas den 3. feb. 2024
Mr: Ernesto,We were very surprised by your comment, since you arrived we always offered a best solutions, we kept his luggage until check in time,at 3:00 PM without any extra charge and you received the room late because You were not here in our facilities, Your friends arrived at 2:00 PM in the afternoon, because the room was available at that time them delivered, you never notified us of your disagreement with the room, we could offer you a better option, according for the ironing, it was you who put the price and it was not a shirt an a pant, it was 2 shirts and 2 linen pants and you only paid 5 dollars and your friend 5 dollars, we do not offer this service, we only did it so that you would arrive on time and elegantly to your appointment.CordiallyReservations Team

8/10 – Bra

Gillian Inez

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The staff were great! I travelled here with my husband and toddler and my son was treated so well. Would recommend this place 100%. Special shout out to Anthony who my son adored!
Bodde her 5 netter i januar 2024
Svar fra Gustavo Ariza den 31. jan. 2024
We are glad that your stay was satisfactory, and that you had a pleasant experience, we hope that you can stay with us again on another occasion.

6/10 – Grei

Pablo

Likte: Renhold og personale og service
Bodde her 1 natt i januar 2024
Svar fra Gustavo Ariza den 31. jan. 2024
muchas gracias por alojarse con nosotros, esperamos y haya tenido un estadía agradable

10/10 – Utmerket

Francisco

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Next to all need a five star will state thir
Svar fra Gustavo Ariza den 31. jan. 2024
Thank you very much for contacting us, we hope you had a pleasant stay.

10/10 – Utmerket

Emily

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Hotel Don Pedro de Heredia was in a great location. Within walking distance to the major plazas and to the ocean. It's well maintained and the staff were friendly. I would definitely stay at the hotel again.
Bodde her 10 netter i januar 2024
Svar fra Gustavo Ariza den 31. jan. 2024
Thank you very much for staying with us, we are glad that you had a pleasant stay, we hope that you will stay with us again on another occasion.

8/10 – Bra

Kath

Likte: Renhold og personale og service
Bodde her 2 netter i januar 2024
Svar fra Gustavo Ariza den 31. jan. 2024
Muchas gracias por alojarse con nosotros, esperamos y haya tenido una estadía agradable.

8/10 – Bra

Kath

Reiste med partner
Likte: Renhold og personale og service
Positives: Great friendly staff Quiet Clean AC was good Fridge in room Water pressure and temp of water was excellent. Great checkout time 12 noon. Great location. Negatives: No natural light in the room, I did ask for a room at the back so I guess it was my fault as I didn’t want it to be noisy. But it was like being in a cave to be honest, I know we should have asked to move but I’d been feeling ill and just wanted to get in bed. Really small bathroom, I suppose I’m just not used to these type of hotels, but I’m surprised no one mentioned it. Tatty Towels Noise from the pool especially from screaming kids carried a long way. Again not the hotels fault. I think if they mentioned to people when they were getting this room that there was no natural light it would avoid people finding this an issue when the arrived. Would I stay again, probably not unless they did some upgrades
Bodde her 1 natt i januar 2024
Svar fra Recepcion departament den 5. feb. 2024
Dear, Thank you for letting us know that everything is going well, we want to get better and improving in many differents way. That's is so important for us know the comments of the clients. Have a good day!

10/10 – Utmerket

Kervin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was helpful and friendly. It's in a great location. The bed is hard. I ended up upgrading to a better room as the standard room didn't have much natural light.
Bodde her 4 netter i januar 2024
Svar fra Gustavo Ariza den 31. jan. 2024
Thank you very much for staying with us, we hope you had a pleasant stay and thank you for leaving us a feedback message to improve, greetings.

10/10 – Utmerket

Theodore

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A quaint place in the middle of the Old City. Staff is very helpful and several of the receptionists speak English. Breakfast buffet is tasty, with lots of fresh fruit and a nice view. I look forward to staying here again.
Bodde her 4 netter i januar 2024
Svar fra Gustavo Ariza den 31. jan. 2024
Thank you very much for staying with us, we are glad that you had a pleasant stay and we hope that on another occasion you can stay with us again.

10/10 – Utmerket

elaine d og Pompano Beach

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location, very clean, great customer service, and the family-operated boutique property had all of the old city charm we wanted for our three-night couple getaway. We knew to opt for an interior room for "noise control" of the street and adjacent bar with loud music. Our room was well-appointed but small because we booked last minute and could have had a larger one with an earlier booking. But everything we needed was there. Breakfast buffet was a great value at about $8 per person. Not the high-end hotel buffet, but it was well rounded and really got our day going. We could walk to all of the sites and were surrounded by unending shops, restaurants, street vendors and history. It was fun to explore all of the many rooftop bars. Many restaurants had live music, and everywhere you walked at night you would come across live music and dance performances in the street. We felt safe everywhere we went. We loved it!
Bodde her 3 netter i desember 2023
Svar fra Recepcion departament den 5. feb. 2024
Thank you so much for everything! It was a pleasure for us that you booked it with us. We've been waiting for you in the next time.

2/10 – Forferdelig

Elza

Bodde her 1 natt i desember 2023
Svar fra Gustavo Ariza den 31. jan. 2024
We hope you leave us a feedback message to improve every aspect where the service was not good, regards.

10/10 – Utmerket

Elizabeth

Bodde her 3 netter i desember 2023
Svar fra Gustavo Ariza den 31. jan. 2024
muchas gracias por alojarse con nosotros, esperamos y haya tenido un estadía agradable

10/10 – Utmerket

M.

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good value
Bodde her 1 natt i desember 2023
Svar fra Gustavo Ariza den 8. des. 2023
Thank you for staying with us and enjoying Cartagena.We hope you stay with us again on another occasion!

10/10 – Utmerket

Caroline

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Top locatie voor een bezoek aan Cartagena voor een betaalbare prijs.
Bodde her 1 natt i november 2023
Svar fra Gustavo Ariza den 8. des. 2023
Bedankt dat u bij ons bent gebleven en dat u van Cartagena hebt genoten.We hopen bij een andere gelegenheid weer bij ons te blijven!

10/10 – Utmerket

Gary

Bodde her 2 netter i november 2023
Svar fra Gustavo Ariza den 18. nov. 2023
Muchas gracias por compartir su experiencia, esperamos y vuelva a hospedarse con nosotros!

10/10 – Utmerket

Eric

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful property with an excellent location. The staff was very curteous and attentive. I recommend this place for single or couple travelers
Bodde her 4 netter i oktober 2023
Svar fra Gustavo Ariza den 8. nov. 2023
Thank you for hosting us here! Your opinion is very important to us, we hope you come back to enjoy Cartagena with us on another occasion.

8/10 – Bra

hector

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything was good
Bodde her 5 netter i oktober 2023
Svar fra Gustavo Ariza den 8. nov. 2023
Dear guest, thank you for visiting us, we hope to return.

10/10 – Utmerket

Faride

Likte: Renhold, personale og service og fasiliteter
The bed was comfortable and room clean. The people both in reception and in the dining room were very accommodating and friendly. Hotel is quaint but can definitely use some updating and renovations.
Bodde her 2 netter i oktober 2023
Svar fra Gustavo Ariza den 8. nov. 2023
Thanks for staying here! Your opinion is very important for us.

2/10 – Forferdelig

Jamel

Bodde her 4 netter i oktober 2023

10/10 – Utmerket

Amy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The manager was very accommodating of helping me switch rooms to a quieter area. Very warm staff, lovely people.
Bodde her 2 netter i oktober 2023
Svar fra Juan David den 23. okt. 2023
Thank you for your comment, it was a pleasure. Best regards, Juan David Garcia

10/10 – Utmerket

Brenda tibisay

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra juan david den 23. okt. 2023
Thank you for your comment, it was a pleasure. Best regards, Juan David Garcia

4/10 – Dårlig

Adnan

Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
This hotel sucks, for the price. Pay a little more and stay at a better hotel nearby. I’m surprised with all the hotels in the area that this hotel doesn’t maintain their rooms. Save yourself the headache and don’t stay here. Below is a list of all the issues: Dead Cockroach in the bathroom Wifi doesn’t work most of the time. Bathroom fixtures were broken Shower head poured water with no pressure Noisy until 4am: ppl screaming, cars honking, loud bass music. Room smelled like a flooded basement and mold. TV did not work.

8/10 – Bra

zulay

Reiste med familie
Likte: Renhold og personale og service
It was close to everything. Staff was helpful.
Bodde her 1 natt i oktober 2023
Svar fra Juan David den 15. okt. 2023
Thank you so much for everything, It was a really pleasure be helpful, thank you for you comment. Best regards, Juan DavidFrom Desk

8/10 – Bra

Brenda og Caguas

Reiste med en gruppe
Likte: Renhold, personale og service og fasiliteter
La mejor ubicación en cartagena. El personal muy amable.
Bodde her 4 netter i september 2023
Svar fra Juan David Garcia den 15. okt. 2023
Fue un placer atender su reserva, esperamos servirle en una proxima estancia, y gracias por su comentario. Atentamente, Juan David GarciaRecepcion

8/10 – Bra

Rodrigo Rafael

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Ótimo custo/benefício
Ótimo opção em Cartagena, principalmente considerando custo/benefício. Quarto grande, cama confortável, bom ar condicionado, atendimento excelente. Café da manhã simples, mas bom. É servido em área sem ar condicionado. Faltou uma cortina ou porta no box do chuveiro para evitar que o banheiro ficasse excessivamente molhado durante o banho. Ao lado há uma casa noturna que funciona até o início da madrugada. A proteção acústica ajuda bastante, mas ainda pode incomodar pessoas com sono mais leve. Considerando tudo, recomendo o hotel.
Bodde her 2 netter i september 2023
Svar fra Hotel Don Pedro de Heredia. den 30. sep. 2023
Señor Rodrigo,Nos alegra mucho que haya tenido una grata estadía con nosotros, le damos las gracias por informarnos sobre los detalles a mejorar, esto nos ayuda a optimizar nuestro servicio.Esperamos tener el placer de tenerlo nuevamente con nosotros.Gracias por preferirnos!!!

8/10 – Bra

Karl

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Alojamento central y gestionada bien
La estanzia es limpia el personal muy amanle
Bodde her 7 netter i september 2023
Svar fra Juan David den 29. sep. 2023
Cordial saludo, Es un placer para nosotros haberlo atendido, y que se sintiera a gusto. Trabajaremos para mejorar y lo esperamos en una proxima estancia. Atentamente, Juan David Garcia

10/10 – Utmerket

Diana Lynn

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Such a beautiful property, the pool was so dreamy! Awesome location. Amazing staff! Everyone. Juan David was especially helpful. Great stay.
Bodde her 4 netter i september 2023
Svar fra Juan David Garcia ( Reception Departament) den 28. sep. 2023
Dear Lynn, I hope you are well, I'm so glad about your comment, it was a pleasure to met you and be helpful.best regards,Juan David GarciaFrom desk

10/10 – Utmerket

Sandra

Bodde her 4 netter i september 2023
Svar fra juan david den 23. okt. 2023
Thank you for your comment, it was a pleasure. Best regards, Juan David Garcia

10/10 – Utmerket

Anthony

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i september 2023
Svar fra Juan David Garcia den 28. sep. 2023
Thank you so much for everything. We are so glad hearing from you, and we hope see you again.

8/10 – Bra

Gilberto og EL PASO

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
If you want to stay within the walled city, this is a good place. I say good but not great. 1st, the staff is great and are ready to help you with anything. The bed was a king but was probably 3 inches in height, so not comfortable at all. The bathroom is super small. It was hard to sit on the toilet since the wall is right in front of you. The shower pressure was good and plenty of outlets in bathroom. Next to hotel there is a bar and the music is super load until 0300, so if you are a light sleeper you might want to reconsider staying here. I liked that it had a safe. Go to Valentines Restaurant just around the corner, very nice atmosphere and it has air conditioning. In the room A/C worked but took a while to get going. TV has plenty of English stations. The hotel is situated in the middle and you can walk anywhere. Just don't talk to the peddlers cause they want money. Also, there are "rappers" that follow you and ask you where you are from. Don't talk to them or they will keep following you and rap to you and demand money.
Svar fra Recepcion. den 19. sep. 2023
We are very grateful for staying with us and that your stay was pleasant, we regret the inconvenience you had and we will improve every point, we look forward to staying with us again

8/10 – Bra

Clara

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
La estadía fue agradable, siendo una calle concurrida el hotel es tranquilo, está bien ubicado. La relación precio/calidad es adecuada
Bodde her 4 netter i september 2023
Svar fra Departamento de Reservas den 9. sep. 2023
Agradecidos con su visita.Trabajaremos para mejorar la calidad de nuestro servicio.

2/10 – Forferdelig

Aydee

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel accept the prostitution with the guests
Bodde her 2 netter i september 2023
Svar fra Departamento de Reservas den 9. sep. 2023
Apreciado huesped, lamentamos la impresión llevada de nuestras instalaciones, no apoyamos la prostitución en nuestro país, también entendemos que es un termino muy amplio y no podemos discriminar a ningún cliente por su apariencia física ó forma de vestir. Esperamos vuelva.