Utsikt fra overnattingsstedet

Anmeldelser av Hotel Dann Cartagena

4 out of 5
Hotel Dann Cartagena
Calle 1A 1-60, El Laguito, Cartagena, Bolivar

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 686 av totalt 1037 anmeldelser." "
Rangering på 8 − Bra. 225 av totalt 1037 anmeldelser." "
Rangering på 6 − Grei. 62 av totalt 1037 anmeldelser." "
Rangering på 4 − Dårlig. 28 av totalt 1037 anmeldelser." "
Rangering på 2 − Forferdelig. 36 av totalt 1037 anmeldelser." "

9,2/10

Renhold

9,4/10

Personale og service

8,6/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Elvie

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful overall
Bodde her 3 netter i mai 2024
Svar fra Guest Service den 29. mai 2024
Dear Mr. Elvie. :We sincerely thank you for choosing us as your accommodation option, your comments strengthen the confidence of our work teams, it is a real pleasure to know that we meet your expectations.We hope to have you back soon in this your Dann Cartagena Hotel.Best regards,Yeison Batista Customer service coordinatorDann Cartagena Hotel

10/10 – Utmerket

Anisa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Hotel Dann exceeded my expectations and acted as an oasis during our time in Cartagena. 10/10 would recommend.
Bodde her 7 netter i mai 2024
Svar fra Guest Service den 29. mai 2024
Dear Mrs. Anisa : We appreciate your valuable comments, we are glad to know that you enjoyed the attention of our team and that you felt the care we put in each of our functions.We love to know that, without hesitation, we will always be your choice in the City of Cartagena!Thank you for considering us the best and sharing it with other travelers!Best RegardsYeison BatistaCustomer Service Coordinator Dann Cartagena Hotel

10/10 – Utmerket

Keyla og Hallandale Beach

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was friendly and facilities are clean
Bodde her 3 netter i mai 2024
Svar fra Guest Service den 29. mai 2024
Dear Mrs. Keyla: We appreciate your valuable comments, we are glad to know that you enjoyed the attention of our team and that you felt the care we put in each of our functions.We love to know that, without hesitation, we will always be your choice in the City of Cartagena!Best RegardsYeison BatistaCustomer Service Coordinator Dann Cartagena Hotel

10/10 – Utmerket

DELIO

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very good
Bodde her 3 netter i mai 2024
Svar fra Guest Service den 29. mai 2024
Dear Mr. Delio:We sincerely thank you for choosing us as your accommodation option, your comments strengthen the confidence of our work teams, it is a real pleasure to know that we meet your expectations.We hope to have you back soon in this your Dann Cartagena Hotel.Best regards,Yeison Batista Customer Service CoordinatorDann Cartagena Hotel

10/10 – Utmerket

ronald og Richmond

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Guest Service den 29. mai 2024
Dear Mr. Ronald We are pleased to receive your rating about our service. It is a pleasure to know that your stay was satisfactory and we were able to provide the service that characterizes our hotels. We hope to have you back soon in this your Dann Cartagena HotelBest regardsYeison Batista Customer Service Coordinator

10/10 – Utmerket

Waleska

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Muy agradecida con todo el personal extremadamente amables y serviciales.
Bodde her 5 netter i mai 2024
Svar fra Guest Service den 29. mai 2024
Estimada Sra. Waleska: Agradecemos sus valiosos comentarios, nos alegra saber que disfrutó de la atención de nuestro equipo y que sintió el esmero que ponemos en cada una de nuestras funciones. nos encanta saber que el servicio de alimentos y bebidas supero sus expectativas. Esperamos tenerle de vuelta y gracias por tomarse el tiempo de contarnos su estancia.Saludos cordialesYeison Batista Coordinador de servicio al ClienteHotel Dann Cartagena

8/10 – Bra

Cristina

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
El hotel limpio, el servicio bueno . El área de la playa fuera del hotel unsafe. Demasiados vendedores al punto del acoso.
Bodde her 3 netter i mai 2024
Svar fra Guest Service den 29. mai 2024
Apreciada Sra. Cristina:Agradecemos sinceramente el escogernos como su opción para alojamiento, sus comentarios fortalecen la confianza de nuestros equipos de trabajo, es un verdadero placer saber que cumplimos sus expectativas.Esperamos tenerlo pronto de regreso en este su Hotel Dann CartagenaCordial saludo,Yeison Batista Coordinador de servicio al clienteHotel Dann Cartagena

8/10 – Bra

Lakeeshia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel overall was nice there was limited dining and the free breakfast had limited choses that catered more the Spanish culture.
Bodde her 4 netter i mai 2024
Svar fra Guest Service den 27. mai 2024
Dear Mrs. Lakeeshia:We sincerely thank you for choosing us as your accommodation option, your comments strengthen the confidence of our work teams, it is a real pleasure to know that we meet your expectations.We hope to have you back soon in this your Dann Cartagena Hotel.Best regards,Yeison Batista Customer Service Coordinator

10/10 – Utmerket

Vivian

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I stayed in a superior room with ocean view in the penthouse. Simply stunning. I highly recommend and would return.
Bodde her 1 natt i mai 2024
Svar fra Guest Service den 27. mai 2024
Dear Mrs. Vivian : We appreciate your valuable comments, we are glad to know that you enjoyed the attention of our team and that you felt the care we put in each of our functions.We love to know that, without hesitation, we will always be your choice in the City of Cartagena!Best RegardsYeison BatistaCustomer Service Coordinator Dann Cartagena Hotel

10/10 – Utmerket

Luci Leon og Heredia

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Todo maravilloso!! Su comida deliciosa y su personal amable!!!
Bodde her 5 netter i mai 2024
Svar fra Guest Service den 27. mai 2024
Estimada Sra. Luci Leon: Agradecemos sus valiosos comentarios, nos alegra saber que disfrutó de la atención de nuestro equipo y que sintió el esmero que ponemos en cada una de nuestras funciones. nos encanta saber que el servicio de alimentos y bebidas supero sus expectativas. Esperamos tenerle de vuelta y gracias por tomarse el tiempo de contarnos su estancia.Saludos cordialesYeison Batista Coordinador de servicio al ClienteHotel Dann Cartagena

2/10 – Forferdelig

Daniel

I was not able to go to the stay paid in advance for a medical reason (with medical proof), the hotel didnt want to know anything about any arrangment for another date. I think it is not very serious for such a hotel.
Bodde her 5 netter i april 2024
Svar fra Guest Service den 27. mai 2024
Dear Mr. Daniel: your comments and feedback are greatly appreciated.Our priority is always to meet the expectations of our customers and even more with any request that is made by you. We are very sorry that on this occasion it was not presented in this way,your comments are of great value to us and help us to improve in any aspect of service to continue fulfilling our commitment to excellence and quality. We hope to be able to count on your visit in a future opportunity in order to provide you with the service you deserve.Best regardsYeison Batista Customer Service Coordinator Dann Cartagena Hotel

4/10 – Dårlig

Juan C

Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Very old Hotel, if you feel to be in the 80s this is the hotel for you. Not a wheelchair accessible. You need to go up or down the stairs very inconvenient.
Bodde her 1 natt i mai 2024
Svar fra Guest Service den 27. mai 2024
Dear Mr. Juan We appreciate very much that you have shared with us your experience in our Hotel Dann, for us it is very important to know each of the comments that our guests and clients have about their visit, therefore, we assure you that we have taken special note of each of the observations that you have mentioned to ensure that we will make a detailed follow-up and take actions to improve. We hope to have the opportunity to welcome you again soon and provide you with the best of our services and products.Best regardsYeison BatistaCustomer Service Coordinator Dann Cartagena Hotel

10/10 – Utmerket

Jadiyes

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excelent location and Staff our second time staying at Hotel Dann.
Bodde her 7 netter i mai 2024
Svar fra Guest Service den 27. mai 2024
Dear Mrs. Jadiyes: We appreciate your valuable comments, we are glad to know that you enjoyed the attention of our team and that you felt the care we put in each of our functions.We love to know that, without hesitation, we will always be your choice in the City of Cartagena!Best RegardsYeison BatistaCustomer Service Coordinator Dann Cartagena Hotel

10/10 – Utmerket

Terrella

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
First trip to Colombia. The hotel met all of our expectations. Loved the breakfast buffet and the fact it was “free.” The rooms were clean and the staff were very kind. The pool is located on the beach and is very well kept. Our room had a safe and I appreciated that. Supermarket across the street and money exchange. I highly recommend to stay at this hotel and just take a taxi for the tourist attractions. Peace of mind is at this hotel!
Bodde her 5 netter i mai 2024
Svar fra Guest Service den 24. mai 2024
Dear Mrs. Terrella Thank you for sharing with us the experience of your accommodation, it is a pleasure to know that we achieved our goal and provided memorable moments.We are very happy to know that the breakfast exceeded your expectations. Thank you for considering us the best and sharing it with other travelersBest regards,Yeison Batista Guest service coordinator Dann Cartagena Hotel

10/10 – Utmerket

César Andres

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excelente opcion para hospedarse en Cartagena, habitaciones muy bonitas, limpias, excelente servicio al cliente, los desayunos son muy ricos y la comida en general del restaurante es muy buena, esta opcion siempre será la recomendada para hospedarse en Cartagena
Bodde her 4 netter i mai 2024
Svar fra Guest Service den 22. mai 2024
Estimado Sr. Cesar Andres : Agradecemos sus valiosos comentarios, nos alegra saber que disfrutó de la atención de nuestro equipo y que sintió el esmero que ponemos en cada una de nuestras funciones. nos encanta saber que el servicio de alimentos y bebidas supero sus expectativas. Esperamos tenerle de vuelta y gracias por tomarse el tiempo de contarnos su estancia.Saludos cordialesYeison Batista Coordinador de Atención al ClienteHotel Dann Cartagena

8/10 – Bra

Harold William

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We enjoyed the area in that the beach, beach clubs, ATMs, and convenient stores were very close and safe for walking. We very much like the hotel and loved looking out all windows and terrace in #1805. Our only criticism is that the second bathroom could use an upgrade. The inside of the door is crude and shabby. There is also an opening in the wall between the bathroom and the dining area.
Bodde her 4 netter i mai 2024
Svar fra Guest Service den 22. mai 2024
Dear Mr. Harold William Thank you for taking the time to share your experience with us.It is a pleasure to know that during your stay at Hotel Dann Cartagena you perceived pleasant facilities and in general a satisfactory service, We greatly appreciate your comments, this feedback allows us to take action against this specific situation of service and prevent further problems of this type.We hope to have you back soon.Best regards,

10/10 – Utmerket

Sandra

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Muy cuidada muy buen servicio .
Bodde her 4 netter i mai 2024
Svar fra Guest Service den 20. mai 2024
Estimada Sra. Sandra : Agradecemos sus valiosos comentarios, nos alegra saber que disfrutó de la atención de nuestro equipo y que sintió el esmero que ponemos en cada una de nuestras funciones. Esperamos tenerle de vuelta y gracias por tomarse el tiempo de contarnos su estancia.Saludos cordialesYeison Batista Coordinador de Atención al Cliente Hotel Dann Cartagena

10/10 – Utmerket

Persio

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing 5 stars
Bodde her 4 netter i mai 2024
Svar fra Guest Service den 27. mai 2024
Dear Mrs. Persio : We appreciate your valuable comments, we are glad to know that you enjoyed the attention of our team and that you felt the care we put in each of our functions.We love to know that, without hesitation, we will always be your choice in the City of Cartagena!Best RegardsYeison BatistaCustomer Service Coordinator Dann Cartagena Hotel

10/10 – Utmerket

Denitsa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i mai 2024
Svar fra Guest Service den 20. mai 2024
Dear Mrs. Denitsa We are pleased to receive your rating about our service. It is a pleasure to know that your stay was satisfactory and we were able to provide the service that characterizes our hotels. We hope to have you back soon in this your Dann Cartagena HotelBest regardsYeison Batista Customer Service Coordinator

10/10 – Utmerket

Pamela Del Rosario

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 6 netter i mai 2024
Svar fra Guest Service den 20. mai 2024
Dear Mr. Pamela Del Rosario We are pleased to receive your rating about our service. It is a pleasure to know that your stay was satisfactory and we were able to provide the service that characterizes our hotels. We hope to have you back soon in this your Dann Cartagena Hotel Best regardsYeison Batista Customer Service Coordinator

10/10 – Utmerket

Fabiola

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had an excellent stay at Dann Hotel. The staff was wonderfull. Everybody was helpfull and attentive to our needs. Breakfast was delicious with good variety. Will stay again when visiting Cartagena.
Svar fra Guest Service den 20. mai 2024
Dear Mrs. Fabiola : We appreciate your valuable comments, we are glad to know that you enjoyed the attention of our team and that you felt the care we put in each of our functions.We love to know that, without hesitation, we will always be your choice in the City of Cartagena!BestYeison BatistaCustomer Service Coordinator Dann Cartagena Hotel

8/10 – Bra

William og dorchester

Likte: Renhold og personale og service
Bodde her 3 netter i mai 2024
Svar fra Guest Service den 20. mai 2024
Dear Mr. William We are pleased to receive your rating about our service. It is a pleasure to know that your stay was satisfactory and we were able to provide the service that characterizes our hotels. We hope to have you back soon in this your Dann Cartagena HotelBest Regards Yeison Batista Customer Service Coordinator Dann Cartagena Hotel

6/10 – Grei

Mercedes

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is good. The breakfast , was excellent. The only problem was the A/C in the room. Was either to cold or to warm. Overall. I will stay there again.
Bodde her 7 netter i mai 2024
Svar fra Guest Service den 20. mai 2024
Dear Mrs. Mercedes Thank you for sharing with us the experience of your accommodation, it is a pleasure to know that we achieved our goal and provided memorable moments.We are very happy to know that the breakfast exceeded your expectations.We hope you visit us again to enjoy the services that we strengthen daily.Best regards,Yeison Batista Guest service coordinator Dann Cartagena Hotel

10/10 – Utmerket

Cathleen Ann

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was friendly and helpful. Balcony rooms were really nice.
Bodde her 10 netter i mai 2024
Svar fra Guest Service den 17. mai 2024
Dear Mrs. Cathleen Ann : We appreciate your valuable comments, we are glad to know that you enjoyed the attention of our team and that you felt the care we put in each of our functions.We look forward to having you back and thank you for taking the time to tell us about your stay.Best Yeison BatistaCustomer Service CoordinatorDann Cartagena Hotel

10/10 – Utmerket

Alonso

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
NONE
Bodde her 7 netter i mai 2024
Svar fra Guest Service den 16. mai 2024
Dear Mr. Alonso We are pleased to receive your rating about our service. It is a pleasure to know that your stay was satisfactory and we were able to provide the service that characterizes our hotels. We hope to have you back soon in this your Dann Cartagena Hotel

10/10 – Utmerket

Luis

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent
Bodde her 3 netter i mai 2024
Svar fra Guest Service den 16. mai 2024
Estimado Sr. Luis: Agradecemos sus valiosos comentarios, nos alegra saber que disfrutó de la atención de nuestro equipo y que sintió el esmero que ponemos en cada una de nuestras funciones. Esperamos tenerle de vuelta y gracias por tomarse el tiempo de contarnos su estancia.

10/10 – Utmerket

Giovanni

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Personal muy amable
Bodde her 4 netter i mars 2024
Svar fra Guest Service den 14. mai 2024
Estimado Sr. Giovanni : Agradecemos sus valiosos comentarios, nos alegra saber que disfrutó de la atención de nuestro equipo y que sintió el esmero que ponemos en cada una de nuestras funciones. Esperamos tenerle de vuelta y gracias por tomarse el tiempo de contarnos su estancia.

10/10 – Utmerket

Joshua

Bodde her 4 netter i februar 2024
Svar fra Guest Service den 14. mai 2024
Dear Mr. Joshua We are pleased to receive your rating about our service. It is a pleasure to know that your stay was satisfactory and we were able to provide the service that characterizes our hotels. We hope to have you back soon in this your Dann Cartagena Hotel

10/10 – Utmerket

José

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excelente service
Bodde her 6 netter i mai 2024
Svar fra Guest Service den 14. mai 2024
Estimado Sr. Jose: Agradecemos sus valiosos comentarios, nos alegra saber que disfrutó de la atención de nuestro equipo y que sintió el esmero que ponemos en cada una de nuestras funciones. Esperamos tenerle de vuelta y gracias por tomarse el tiempo de contarnos su estancia.

8/10 – Bra

Anthony

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Didn't like that they don't give face cloths to wash with, very very big disappointment!!
Bodde her 7 netter i mai 2024
Svar fra Guest Service den 14. mai 2024
Dear Mr. AnthonyThank you for taking the time to share your experience with us.It is a pleasure to know that during your stay at Hotel Dann Cartagena you perceived pleasant facilities and in general a satisfactory service, We greatly appreciate your comments, this feedback allows us to take action against this specific situation of service and prevent further problems of this type.We hope to have you back soon.Best regards,

10/10 – Utmerket

Alba M

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i mai 2024
Svar fra Guest Service den 11. mai 2024
Dear Mrs. Alba We are pleased to receive your rating about our service. It is a pleasure to know that your stay was satisfactory and we were able to provide the service that characterizes our hotels. We hope to have you back soon in this your Dann Cartagena Hotel

10/10 – Utmerket

Sharon

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property is beautifully situated on the beach in the beginning of the action. the views from the balcony I was on the 17th floor gorgeous. all the security great but Luis is the best he helped sincerely not expecting anything. then from the dining area Yuri, Jose major y menor pretty much everyone was kind and very helpful. Unfortunately, the people at the front desk aren't that kind and helpful. Nonetheless I would stay again and recommend.
Bodde her 13 netter i april 2024
Svar fra Guest Service den 9. mai 2024
Dear Mrs. Marlyn : We appreciate your valuable comments, we are glad to know that you enjoyed the attention of our team and that you felt the care we put in each of our functions.We look forward to having you back and thank you for taking the time to tell us about your stay.Best Yeison BatistaCustomer ServiceCoordinator Dann Cartagena Hotel

10/10 – Utmerket

Robert

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great staff. Very clean property and easy access
Bodde her 6 netter i april 2024
Svar fra Guest Service den 8. mai 2024
Dear Mr. Robert:We sincerely thank you for choosing us as your accommodation option, your comments strengthen the confidence of our work teams, it is a real pleasure to know that we meet your expectations.We hope to have you back soon in this your Dann Cartagena Hotel.Best regards,

8/10 – Bra

Gabby

Bodde her 3 netter i april 2024
Svar fra Guest Service den 27. mai 2024
Dear Mrs. Gabby We are pleased to receive your rating about our service. It is a pleasure to know that your stay was satisfactory and we were able to provide the service that characterizes our hotels. We hope to have you back soon in this your Dann Cartagena HotelBest RegardsYeison Batista Customer Service Coordinator Dann Cartagena Hotel

10/10 – Utmerket

Jessika

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beach not good
Bodde her 4 netter i april 2024
Svar fra Guest Service den 6. mai 2024
Dear Mrs. Jessika We are pleased to receive your rating about our service. It is a pleasure to know that your stay was satisfactory and we were able to provide the service that characterizes our hotels. We hope to have you back soon in this your Dann Cartagena Hotel

10/10 – Utmerket

Marlyn og Bronx

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great staff, and super clean
Bodde her 4 netter i april 2024
Svar fra Guest Service den 6. mai 2024
Dear Mrs. Marlyn : We appreciate your valuable comments, we are glad to know that you enjoyed the attention of our team and that you felt the care we put in each of our functions.We look forward to having you back and thank you for taking the time to tell us about your stay.Best Yeison BatistaCustomer Service Coordinator Dann Cartagena Hotel

10/10 – Utmerket

Jahaira og New York

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
my room was fabulous PH on the 17th floor and the view was to die for! loved the balcony to watch sunsets and meditate! The staff was extremely friendly and accommodating to me! Everyone seemed genuinely concern that I had lost my voice in Medellin and were very helpful in getting me warm fluids so I can heal fast and enjpy my bday solo trip! Every day I would ask for ubers twice a day and bell staff was very polite to have me sit and wait while they took care of my taxi! Carlos at secuirty was very helpful guarding my bag while I went to the beach. Everyone here made me feel safe, cared for and especial. I will def be back & highly reccommend!
Bodde her 4 netter i februar 2024
Svar fra Guest Service den 6. mai 2024
Dear Mrs. Jahaira: We appreciate your valuable comments, we are glad to know that you enjoyed the attention of our team and that you felt the care we put in each of our functions.We look forward to having you back and thank you for taking the time to tell us about your stay.Best Yeison Batista Customer Service Coordinator Dann Cartagena Hotel

10/10 – Utmerket

Ulises

Bodde her 6 netter i april 2024
Svar fra Guest Service den 24. mai 2024
Dear Mr. Ulises We are pleased to receive your rating about our service. It is a pleasure to know that your stay was satisfactory and we were able to provide the service that characterizes our hotels. We hope to have you back soon in this your Dann Cartagena HotelBest regardsYeison Batista Customer Service Coordinator

2/10 – Forferdelig

Alexander

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything is bad. I didn't like!
Bodde her 3 netter i april 2024
Svar fra Guest Service den 3. mai 2024
Dear Mr. Alexander We offer our sincere apologies for any inconvenience we may have caused you during your stay, it was not and will not be our intention. We thank you for communicating your experience with us It is a daily goal for us to offer the best service in town and to meet all our guests' expectationsWe are very sorry that on this occasion it was not presented in this wayBest Regards

8/10 – Bra

Felipe

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice breakfast
Bodde her 5 netter i april 2024
Svar fra Guest Service den 3. mai 2024
Dear Mr. FelipeThank you for sharing with us the experience of your accommodation, it is a pleasure to know that we achieved our goal and provided memorable moments.We are very happy to know that the Breakfast service exceeded your expectations.We hope you visit us again to enjoy the services that we strengthen daily.Best regards,

10/10 – Utmerket

Arisleyda og Bronx

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Me encantó el trato del personal , la limpieza del hotel , el desayuno riquísimo y muy variado , la habitación muy w
Bodde her 4 netter i april 2024
Svar fra Guest Service den 3. mai 2024
Estimada Sra. Arisleyda: Agradecemos sus valiosos comentarios, nos alegra saber que disfrutó de la atención de nuestro equipo y que sintió el esmero que ponemos en cada una de nuestras funciones. Esperamos tenerle de vuelta y gracias por tomarse el tiempo de contarnos su estancia.

10/10 – Utmerket

Pasquale

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
everything
Bodde her 7 netter i april 2024
Svar fra Guest Service den 30. apr. 2024
Dear Mr. Pasquale We are pleased to receive your rating about our service. It is a pleasure to know that your stay was satisfactory and we were able to provide the service that characterizes our hotels. We hope to have you back soon in this your Dann Cartagena Hotel

10/10 – Utmerket

jose og oakland

Bodde her 4 netter i april 2024
Svar fra Guest Service den 3. mai 2024
Estimado Sr. Jose Nos complace recibir su calificación sobre nuestro servicio. Es un placer saber que su estadía fue satisfactoria y que pudimos brindarle el servicio que caracteriza a nuestros hoteles. Esperamos tenerlo pronto de regreso en este su Hotel Dann Cartagena

10/10 – Utmerket

Mark

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024
Svar fra Guest Service den 30. apr. 2024
Dear Mr. mark We are pleased to receive your rating about our service. It is a pleasure to know that your stay was satisfactory and we were able to provide the service that characterizes our hotels. We hope to have you back soon in this your Dann Cartagena Hotel

6/10 – Grei

Leah

Reiste med familie og små barn
Likte: Renhold, personale og service og fasiliteter
The staff at this hotel were some of the kindest people we met in Colombia. We just had an issue with the reservations manager who was very inflexible. Hotel is clean and well maintained but definitely dated. The location as far as Bocca Grande goes was fine, I just didn’t love this district in general, especially after staying in the walled city. Again, can’t say enough good about the staff. The pool was fun too and had a good vibe at night.
Bodde her 5 netter i april 2024
Svar fra Guest Service den 29. apr. 2024
Dear Mrs. Leah: We appreciate your valuable comments, we are glad to know that you enjoyed the attention of our team and that you felt the care we put in each of our functions.We look forward to having you back and thank you for taking the time to tell us about your stay.Best Yeison Batista Customer Service CoordinatorDann Cartagena Hotel

8/10 – Bra

Rosario

Likte: Renhold og overnattingsstedets bygg og tilstand
Everything was great. The only downside is that tip asking situation. We know that we tip is the if the tip is deserved I just didn’t like the constant asking of the tipping and knocking on your door before you left to remind you about the tip that was the only reason I gave three start of the stuff With, and that everything was great
Bodde her 6 netter i april 2024

10/10 – Utmerket

JORGE

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Is very good at
Bodde her 7 netter i april 2024
Svar fra Guest Service den 29. apr. 2024
Dear Mr. Jorge We are pleased to receive your rating about our service. It is a pleasure to know that your stay was satisfactory and we were able to provide the service that characterizes our hotels. We hope to have you back soon in this your Dann Cartagena Hotel.

10/10 – Utmerket

Brian

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The stay here was amazing. The food, The staff, The pool and the quietness of this hotel was awesome. Being right by the beach is a plus too, Unfortunately because it’s right next to the beach as soon as you walk from the property to the beach you are immediately hounded by people trying to sell or rent you stuff. This happens the whole time you’re on the beach. This is not the fault of the hotel. I couldn’t even enjoy the beach due to constant bothering but I did enjoy the pool at the hotel. There were nobody at the pool trying to get me to rent or buy stuff. All in all this is a great place and I’ll be back for sure!!!!
Bodde her 6 netter i april 2024
Svar fra Guest Service den 29. apr. 2024
Dear Mr. Brian We appreciate your valuable comments, we are glad to know that you enjoyed the attention of our team and that you felt the care we put in each of our functionsWe love to know that, without hesitation, we will always be your choice in the City of Cartagena!

10/10 – Utmerket

Staysel

Reiste med en gruppe
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything in the hotel was great, I loved it Luis give us a great service every morning, the only thing I didn't like very much is that some of the staff only think about tips without even waiting for you to act of your own.
Bodde her 6 netter i april 2024
Svar fra Guest Service den 29. apr. 2024
Dear Mrs. StayselWe are pleased to receive your comments about our service. It is a pleasure to know that your accommodation was satisfactory and we were able to provide the service that characterizes our hotels.We greatly appreciate your comments, this feedback allows us to take action against this specific situation of service and prevent further problems of this type.We hope to have you back soon.best regard

6/10 – Grei

Henry

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Guest Service den 27. apr. 2024
Dear Mr. Henry We are pleased to receive your rating about our service. It is a pleasure to know that your stay was satisfactory and we were able to provide the service that characterizes our hotels. We hope to have you back soon in this your Dann Cartagena Hotel.