Alle anmeldelser som vises er basert på ekte gjesteopplevelser. Kun reisende som har bestilt et opphold med oss, kan sende inn en anmeldelse. Vi verifiserer anmeldelser i henhold til retningslinjene våre og publiserer alle anmeldelser, både positive og negative.Mer informasjonÅpnes i et nytt vindu
Rangering på 10 − Utmerket. 686 av totalt 1037 anmeldelser." "
10 – Utmerket
686
Rangering på 8 − Bra. 225 av totalt 1037 anmeldelser." "
8 – Bra
225
Rangering på 6 − Grei. 62 av totalt 1037 anmeldelser." "
6 – Grei
62
Rangering på 4 − Dårlig. 28 av totalt 1037 anmeldelser." "
4 – Dårlig
28
Rangering på 2 − Forferdelig. 36 av totalt 1037 anmeldelser." "
2 – Forferdelig
36
9,2/10
Renhold
9,4/10
Personale og service
8,6/10
Fasiliteter
8,8/10
Overnattingsstedets bygg og tilstand
9,0/10
Miljøvennlige løsninger
Anmeldelser
10/10 – Utmerket
Elvie
Reiste med familie, Reiste med en gruppe
29. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful overall
Elvie
Bodde her 3 netter i mai 2024
Svar fra Guest Service den 29. mai 2024
Dear Mr. Elvie. :We sincerely thank you for choosing us as your accommodation option, your comments strengthen the confidence of our work teams, it is a real pleasure to know that we meet your expectations.We hope to have you back soon in this your Dann Cartagena Hotel.Best regards,Yeison Batista Customer service coordinatorDann Cartagena Hotel
10/10 – Utmerket
Anisa
28. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Hotel Dann exceeded my expectations and acted as an oasis during our time in Cartagena. 10/10 would recommend.
Anisa
Bodde her 7 netter i mai 2024
Svar fra Guest Service den 29. mai 2024
Dear Mrs. Anisa : We appreciate your valuable comments, we are glad to know that you enjoyed the attention of our team and that you felt the care we put in each of our functions.We love to know that, without hesitation, we will always be your choice in the City of Cartagena!Thank you for considering us the best and sharing it with other travelers!Best RegardsYeison BatistaCustomer Service Coordinator Dann Cartagena Hotel
10/10 – Utmerket
Keyla og Hallandale Beach
28. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was friendly and facilities are clean
Keyla
Bodde her 3 netter i mai 2024
Svar fra Guest Service den 29. mai 2024
Dear Mrs. Keyla: We appreciate your valuable comments, we are glad to know that you enjoyed the attention of our team and that you felt the care we put in each of our functions.We love to know that, without hesitation, we will always be your choice in the City of Cartagena!Best RegardsYeison BatistaCustomer Service Coordinator Dann Cartagena Hotel
10/10 – Utmerket
DELIO
28. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very good
DELIO
Bodde her 3 netter i mai 2024
Svar fra Guest Service den 29. mai 2024
Dear Mr. Delio:We sincerely thank you for choosing us as your accommodation option, your comments strengthen the confidence of our work teams, it is a real pleasure to know that we meet your expectations.We hope to have you back soon in this your Dann Cartagena Hotel.Best regards,Yeison Batista Customer Service CoordinatorDann Cartagena Hotel
10/10 – Utmerket
ronald og Richmond
28. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
ronald
Bodde her 1 natt i mai 2024
Svar fra Guest Service den 29. mai 2024
Dear Mr. Ronald We are pleased to receive your rating about our service. It is a pleasure to know that your stay was satisfactory and we were able to provide the service that characterizes our hotels. We hope to have you back soon in this your Dann Cartagena HotelBest regardsYeison Batista Customer Service Coordinator
10/10 – Utmerket
Waleska
Reiste med partner
28. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Muy agradecida con todo el personal extremadamente amables y serviciales.
Waleska
Bodde her 5 netter i mai 2024
Svar fra Guest Service den 29. mai 2024
Estimada Sra. Waleska: Agradecemos sus valiosos comentarios, nos alegra saber que disfrutó de la atención de nuestro equipo y que sintió el esmero que ponemos en cada una de nuestras funciones. nos encanta saber que el servicio de alimentos y bebidas supero sus expectativas. Esperamos tenerle de vuelta y gracias por tomarse el tiempo de contarnos su estancia.Saludos cordialesYeison Batista Coordinador de servicio al ClienteHotel Dann Cartagena
8/10 – Bra
Cristina
Reiste med partner
27. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
El hotel limpio, el servicio bueno . El área de la playa fuera del hotel unsafe. Demasiados vendedores al punto del acoso.
Cristina
Bodde her 3 netter i mai 2024
Svar fra Guest Service den 29. mai 2024
Apreciada Sra. Cristina:Agradecemos sinceramente el escogernos como su opción para alojamiento, sus comentarios fortalecen la confianza de nuestros equipos de trabajo, es un verdadero placer saber que cumplimos sus expectativas.Esperamos tenerlo pronto de regreso en este su Hotel Dann CartagenaCordial saludo,Yeison Batista Coordinador de servicio al clienteHotel Dann Cartagena
8/10 – Bra
Lakeeshia
Reiste med familie
27. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel overall was nice there was limited dining and the free breakfast had limited choses that catered more the Spanish culture.
Lakeeshia
Bodde her 4 netter i mai 2024
Svar fra Guest Service den 27. mai 2024
Dear Mrs. Lakeeshia:We sincerely thank you for choosing us as your accommodation option, your comments strengthen the confidence of our work teams, it is a real pleasure to know that we meet your expectations.We hope to have you back soon in this your Dann Cartagena Hotel.Best regards,Yeison Batista Customer Service Coordinator
10/10 – Utmerket
Vivian
26. mai 2024
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I stayed in a superior room with ocean view in the penthouse. Simply stunning. I highly recommend and would return.
Vivian
Bodde her 1 natt i mai 2024
Svar fra Guest Service den 27. mai 2024
Dear Mrs. Vivian : We appreciate your valuable comments, we are glad to know that you enjoyed the attention of our team and that you felt the care we put in each of our functions.We love to know that, without hesitation, we will always be your choice in the City of Cartagena!Best RegardsYeison BatistaCustomer Service Coordinator Dann Cartagena Hotel
10/10 – Utmerket
Luci Leon og Heredia
Reiste med partner
25. mai 2024
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Todo maravilloso!!
Su comida deliciosa y su personal amable!!!
Luci Leon
Bodde her 5 netter i mai 2024
Svar fra Guest Service den 27. mai 2024
Estimada Sra. Luci Leon: Agradecemos sus valiosos comentarios, nos alegra saber que disfrutó de la atención de nuestro equipo y que sintió el esmero que ponemos en cada una de nuestras funciones. nos encanta saber que el servicio de alimentos y bebidas supero sus expectativas. Esperamos tenerle de vuelta y gracias por tomarse el tiempo de contarnos su estancia.Saludos cordialesYeison Batista Coordinador de servicio al ClienteHotel Dann Cartagena
2/10 – Forferdelig
Daniel
25. mai 2024
I was not able to go to the stay paid in advance for a medical reason (with medical proof), the hotel didnt want to know anything about any arrangment for another date.
I think it is not very serious for such a hotel.
Daniel
Bodde her 5 netter i april 2024
Svar fra Guest Service den 27. mai 2024
Dear Mr. Daniel: your comments and feedback are greatly appreciated.Our priority is always to meet the expectations of our customers and even more with any request that is made by you. We are very sorry that on this occasion it was not presented in this way,your comments are of great value to us and help us to improve in any aspect of service to continue fulfilling our commitment to excellence and quality. We hope to be able to count on your visit in a future opportunity in order to provide you with the service you deserve.Best regardsYeison Batista Customer Service Coordinator Dann Cartagena Hotel
4/10 – Dårlig
Juan C
25. mai 2024
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Very old Hotel, if you feel to be in the 80s this is the hotel for you. Not a wheelchair accessible. You need to go up or down the stairs very inconvenient.
Juan C
Bodde her 1 natt i mai 2024
Svar fra Guest Service den 27. mai 2024
Dear Mr. Juan We appreciate very much that you have shared with us your experience in our Hotel Dann, for us it is very important to know each of the comments that our guests and clients have about their visit, therefore, we assure you that we have taken special note of each of the observations that you have mentioned to ensure that we will make a detailed follow-up and take actions to improve. We hope to have the opportunity to welcome you again soon and provide you with the best of our services and products.Best regardsYeison BatistaCustomer Service Coordinator Dann Cartagena Hotel
10/10 – Utmerket
Jadiyes
Reiste med partner
25. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excelent location and Staff our second time staying at Hotel Dann.
Jadiyes
Bodde her 7 netter i mai 2024
Svar fra Guest Service den 27. mai 2024
Dear Mrs. Jadiyes: We appreciate your valuable comments, we are glad to know that you enjoyed the attention of our team and that you felt the care we put in each of our functions.We love to know that, without hesitation, we will always be your choice in the City of Cartagena!Best RegardsYeison BatistaCustomer Service Coordinator Dann Cartagena Hotel
10/10 – Utmerket
Terrella
Reiste med familie
22. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
First trip to Colombia. The hotel met all of our expectations. Loved the breakfast buffet and the fact it was “free.” The rooms were clean and the staff were very kind. The pool is located on the beach and is very well kept. Our room had a safe and I appreciated that. Supermarket across the street and money exchange. I highly recommend to stay at this hotel and just take a taxi for the tourist attractions. Peace of mind is at this hotel!
Terrella
Bodde her 5 netter i mai 2024
Svar fra Guest Service den 24. mai 2024
Dear Mrs. Terrella Thank you for sharing with us the experience of your accommodation, it is a pleasure to know that we achieved our goal and provided memorable moments.We are very happy to know that the breakfast exceeded your expectations. Thank you for considering us the best and sharing it with other travelersBest regards,Yeison Batista Guest service coordinator Dann Cartagena Hotel
10/10 – Utmerket
César Andres
Reiste med partner
22. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excelente opcion para hospedarse en Cartagena, habitaciones muy bonitas, limpias, excelente servicio al cliente, los desayunos son muy ricos y la comida en general del restaurante es muy buena, esta opcion siempre será la recomendada para hospedarse en Cartagena
César Andres
Bodde her 4 netter i mai 2024
Svar fra Guest Service den 22. mai 2024
Estimado Sr. Cesar Andres : Agradecemos sus valiosos comentarios, nos alegra saber que disfrutó de la atención de nuestro equipo y que sintió el esmero que ponemos en cada una de nuestras funciones. nos encanta saber que el servicio de alimentos y bebidas supero sus expectativas. Esperamos tenerle de vuelta y gracias por tomarse el tiempo de contarnos su estancia.Saludos cordialesYeison Batista Coordinador de Atención al ClienteHotel Dann Cartagena
8/10 – Bra
Harold William
Reiste med partner
20. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We enjoyed the area in that the beach, beach clubs, ATMs, and convenient stores were very close and safe for walking.
We very much like the hotel and loved looking out all windows and terrace in #1805. Our only criticism is that the second bathroom could use an upgrade. The inside of the door is crude and shabby. There is also an opening in the wall between the bathroom and the dining area.
Harold William
Bodde her 4 netter i mai 2024
Svar fra Guest Service den 22. mai 2024
Dear Mr. Harold William Thank you for taking the time to share your experience with us.It is a pleasure to know that during your stay at Hotel Dann Cartagena you perceived pleasant facilities and in general a satisfactory service, We greatly appreciate your comments, this feedback allows us to take action against this specific situation of service and prevent further problems of this type.We hope to have you back soon.Best regards,
10/10 – Utmerket
Sandra
Reiste med partner
19. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Muy cuidada muy buen servicio .
Sandra
Bodde her 4 netter i mai 2024
Svar fra Guest Service den 20. mai 2024
Estimada Sra. Sandra : Agradecemos sus valiosos comentarios, nos alegra saber que disfrutó de la atención de nuestro equipo y que sintió el esmero que ponemos en cada una de nuestras funciones. Esperamos tenerle de vuelta y gracias por tomarse el tiempo de contarnos su estancia.Saludos cordialesYeison Batista Coordinador de Atención al Cliente Hotel Dann Cartagena
10/10 – Utmerket
Persio
Forretningsreisende, Reiste med familie
19. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing 5 stars
Persio
Bodde her 4 netter i mai 2024
Svar fra Guest Service den 27. mai 2024
Dear Mrs. Persio : We appreciate your valuable comments, we are glad to know that you enjoyed the attention of our team and that you felt the care we put in each of our functions.We love to know that, without hesitation, we will always be your choice in the City of Cartagena!Best RegardsYeison BatistaCustomer Service Coordinator Dann Cartagena Hotel
10/10 – Utmerket
Denitsa
19. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Denitsa
Bodde her 5 netter i mai 2024
Svar fra Guest Service den 20. mai 2024
Dear Mrs. Denitsa We are pleased to receive your rating about our service. It is a pleasure to know that your stay was satisfactory and we were able to provide the service that characterizes our hotels. We hope to have you back soon in this your Dann Cartagena HotelBest regardsYeison Batista Customer Service Coordinator
10/10 – Utmerket
Pamela Del Rosario
18. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Pamela Del Rosario
Bodde her 6 netter i mai 2024
Svar fra Guest Service den 20. mai 2024
Dear Mr. Pamela Del Rosario We are pleased to receive your rating about our service. It is a pleasure to know that your stay was satisfactory and we were able to provide the service that characterizes our hotels. We hope to have you back soon in this your Dann Cartagena Hotel Best regardsYeison Batista Customer Service Coordinator
10/10 – Utmerket
Fabiola
Reiste med familie
18. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had an excellent stay at Dann Hotel. The staff was wonderfull. Everybody was helpfull and attentive to our needs. Breakfast was delicious with good variety. Will stay again when visiting Cartagena.
Fabiola
Svar fra Guest Service den 20. mai 2024
Dear Mrs. Fabiola : We appreciate your valuable comments, we are glad to know that you enjoyed the attention of our team and that you felt the care we put in each of our functions.We love to know that, without hesitation, we will always be your choice in the City of Cartagena!BestYeison BatistaCustomer Service Coordinator Dann Cartagena Hotel
8/10 – Bra
William og dorchester
18. mai 2024
Likte: Renhold og personale og service
William
Bodde her 3 netter i mai 2024
Svar fra Guest Service den 20. mai 2024
Dear Mr. William We are pleased to receive your rating about our service. It is a pleasure to know that your stay was satisfactory and we were able to provide the service that characterizes our hotels. We hope to have you back soon in this your Dann Cartagena HotelBest Regards Yeison Batista Customer Service Coordinator Dann Cartagena Hotel
6/10 – Grei
Mercedes
Reiste med familie
17. mai 2024
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is good. The breakfast , was excellent. The only problem was the A/C in the room. Was either to cold or to warm. Overall. I will stay there again.
Mercedes
Bodde her 7 netter i mai 2024
Svar fra Guest Service den 20. mai 2024
Dear Mrs. Mercedes Thank you for sharing with us the experience of your accommodation, it is a pleasure to know that we achieved our goal and provided memorable moments.We are very happy to know that the breakfast exceeded your expectations.We hope you visit us again to enjoy the services that we strengthen daily.Best regards,Yeison Batista Guest service coordinator Dann Cartagena Hotel
10/10 – Utmerket
Cathleen Ann
17. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was friendly and helpful. Balcony rooms were really nice.
Cathleen Ann
Bodde her 10 netter i mai 2024
Svar fra Guest Service den 17. mai 2024
Dear Mrs. Cathleen Ann : We appreciate your valuable comments, we are glad to know that you enjoyed the attention of our team and that you felt the care we put in each of our functions.We look forward to having you back and thank you for taking the time to tell us about your stay.Best Yeison BatistaCustomer Service CoordinatorDann Cartagena Hotel
10/10 – Utmerket
Alonso
Reiste med familie
16. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
NONE
Alonso
Bodde her 7 netter i mai 2024
Svar fra Guest Service den 16. mai 2024
Dear Mr. Alonso We are pleased to receive your rating about our service. It is a pleasure to know that your stay was satisfactory and we were able to provide the service that characterizes our hotels. We hope to have you back soon in this your Dann Cartagena Hotel
10/10 – Utmerket
Luis
Reiste med partner
15. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent
Luis
Bodde her 3 netter i mai 2024
Svar fra Guest Service den 16. mai 2024
Estimado Sr. Luis: Agradecemos sus valiosos comentarios, nos alegra saber que disfrutó de la atención de nuestro equipo y que sintió el esmero que ponemos en cada una de nuestras funciones. Esperamos tenerle de vuelta y gracias por tomarse el tiempo de contarnos su estancia.
10/10 – Utmerket
Giovanni
14. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Personal muy amable
Giovanni
Bodde her 4 netter i mars 2024
Svar fra Guest Service den 14. mai 2024
Estimado Sr. Giovanni : Agradecemos sus valiosos comentarios, nos alegra saber que disfrutó de la atención de nuestro equipo y que sintió el esmero que ponemos en cada una de nuestras funciones. Esperamos tenerle de vuelta y gracias por tomarse el tiempo de contarnos su estancia.
10/10 – Utmerket
Joshua
12. mai 2024
Joshua
Bodde her 4 netter i februar 2024
Svar fra Guest Service den 14. mai 2024
Dear Mr. Joshua We are pleased to receive your rating about our service. It is a pleasure to know that your stay was satisfactory and we were able to provide the service that characterizes our hotels. We hope to have you back soon in this your Dann Cartagena Hotel
10/10 – Utmerket
José
Reiste med partner
12. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excelente service
José
Bodde her 6 netter i mai 2024
Svar fra Guest Service den 14. mai 2024
Estimado Sr. Jose: Agradecemos sus valiosos comentarios, nos alegra saber que disfrutó de la atención de nuestro equipo y que sintió el esmero que ponemos en cada una de nuestras funciones. Esperamos tenerle de vuelta y gracias por tomarse el tiempo de contarnos su estancia.
8/10 – Bra
Anthony
Reiste med familie
11. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Didn't like that they don't give face cloths to wash with, very very big disappointment!!
Anthony
Bodde her 7 netter i mai 2024
Svar fra Guest Service den 14. mai 2024
Dear Mr. AnthonyThank you for taking the time to share your experience with us.It is a pleasure to know that during your stay at Hotel Dann Cartagena you perceived pleasant facilities and in general a satisfactory service, We greatly appreciate your comments, this feedback allows us to take action against this specific situation of service and prevent further problems of this type.We hope to have you back soon.Best regards,
10/10 – Utmerket
Alba M
10. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Alba M
Bodde her 5 netter i mai 2024
Svar fra Guest Service den 11. mai 2024
Dear Mrs. Alba We are pleased to receive your rating about our service. It is a pleasure to know that your stay was satisfactory and we were able to provide the service that characterizes our hotels. We hope to have you back soon in this your Dann Cartagena Hotel
10/10 – Utmerket
Sharon
Reiste med partner
8. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property is beautifully situated on the beach in the beginning of the action. the views from the balcony I was on the 17th floor gorgeous. all the security great but Luis is the best he helped sincerely not expecting anything. then from the dining area Yuri, Jose major y menor pretty much everyone was kind and very helpful. Unfortunately, the people at the front desk aren't that kind and helpful. Nonetheless I would stay again and recommend.
Sharon
Bodde her 13 netter i april 2024
Svar fra Guest Service den 9. mai 2024
Dear Mrs. Marlyn : We appreciate your valuable comments, we are glad to know that you enjoyed the attention of our team and that you felt the care we put in each of our functions.We look forward to having you back and thank you for taking the time to tell us about your stay.Best Yeison BatistaCustomer ServiceCoordinator Dann Cartagena Hotel
10/10 – Utmerket
Robert
7. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great staff. Very clean property and easy access
Robert
Bodde her 6 netter i april 2024
Svar fra Guest Service den 8. mai 2024
Dear Mr. Robert:We sincerely thank you for choosing us as your accommodation option, your comments strengthen the confidence of our work teams, it is a real pleasure to know that we meet your expectations.We hope to have you back soon in this your Dann Cartagena Hotel.Best regards,
8/10 – Bra
Gabby
6. mai 2024
Gabby
Bodde her 3 netter i april 2024
Svar fra Guest Service den 27. mai 2024
Dear Mrs. Gabby We are pleased to receive your rating about our service. It is a pleasure to know that your stay was satisfactory and we were able to provide the service that characterizes our hotels. We hope to have you back soon in this your Dann Cartagena HotelBest RegardsYeison Batista Customer Service Coordinator Dann Cartagena Hotel
10/10 – Utmerket
Jessika
4. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beach not good
Jessika
Bodde her 4 netter i april 2024
Svar fra Guest Service den 6. mai 2024
Dear Mrs. Jessika We are pleased to receive your rating about our service. It is a pleasure to know that your stay was satisfactory and we were able to provide the service that characterizes our hotels. We hope to have you back soon in this your Dann Cartagena Hotel
10/10 – Utmerket
Marlyn og Bronx
Reiste med en gruppe
4. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great staff, and super clean
Marlyn
Bodde her 4 netter i april 2024
Svar fra Guest Service den 6. mai 2024
Dear Mrs. Marlyn : We appreciate your valuable comments, we are glad to know that you enjoyed the attention of our team and that you felt the care we put in each of our functions.We look forward to having you back and thank you for taking the time to tell us about your stay.Best Yeison BatistaCustomer Service Coordinator Dann Cartagena Hotel
10/10 – Utmerket
Jahaira og New York
4. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
my room was fabulous PH on the 17th floor and the view was to die for! loved the balcony to watch sunsets and meditate! The staff was extremely friendly and accommodating to me! Everyone seemed genuinely concern that I had lost my voice in Medellin and were very helpful in getting me warm fluids so I can heal fast and enjpy my bday solo trip! Every day I would ask for ubers twice a day and bell staff was very polite to have me sit and wait while they took care of my taxi! Carlos at secuirty was very helpful guarding my bag while I went to the beach. Everyone here made me feel safe, cared for and especial. I will def be back & highly reccommend!
Jahaira
Bodde her 4 netter i februar 2024
Svar fra Guest Service den 6. mai 2024
Dear Mrs. Jahaira: We appreciate your valuable comments, we are glad to know that you enjoyed the attention of our team and that you felt the care we put in each of our functions.We look forward to having you back and thank you for taking the time to tell us about your stay.Best Yeison Batista Customer Service Coordinator Dann Cartagena Hotel
10/10 – Utmerket
Ulises
4. mai 2024
Ulises
Bodde her 6 netter i april 2024
Svar fra Guest Service den 24. mai 2024
Dear Mr. Ulises We are pleased to receive your rating about our service. It is a pleasure to know that your stay was satisfactory and we were able to provide the service that characterizes our hotels. We hope to have you back soon in this your Dann Cartagena HotelBest regardsYeison Batista Customer Service Coordinator
2/10 – Forferdelig
Alexander
Reiste med partner
3. mai 2024
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything is bad. I didn't like!
Alexander
Bodde her 3 netter i april 2024
Svar fra Guest Service den 3. mai 2024
Dear Mr. Alexander We offer our sincere apologies for any inconvenience we may have caused you during your stay, it was not and will not be our intention. We thank you for communicating your experience with us It is a daily goal for us to offer the best service in town and to meet all our guests' expectationsWe are very sorry that on this occasion it was not presented in this wayBest Regards
8/10 – Bra
Felipe
Reiste med en gruppe
1. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice breakfast
Felipe
Bodde her 5 netter i april 2024
Svar fra Guest Service den 3. mai 2024
Dear Mr. FelipeThank you for sharing with us the experience of your accommodation, it is a pleasure to know that we achieved our goal and provided memorable moments.We are very happy to know that the Breakfast service exceeded your expectations.We hope you visit us again to enjoy the services that we strengthen daily.Best regards,
10/10 – Utmerket
Arisleyda og Bronx
Reiste med partner
1. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Me encantó el trato del personal , la limpieza del hotel , el desayuno riquísimo y muy variado , la habitación muy w
Arisleyda
Bodde her 4 netter i april 2024
Svar fra Guest Service den 3. mai 2024
Estimada Sra. Arisleyda: Agradecemos sus valiosos comentarios, nos alegra saber que disfrutó de la atención de nuestro equipo y que sintió el esmero que ponemos en cada una de nuestras funciones. Esperamos tenerle de vuelta y gracias por tomarse el tiempo de contarnos su estancia.
10/10 – Utmerket
Pasquale
Reiste med partner
30. apr. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
everything
Pasquale
Bodde her 7 netter i april 2024
Svar fra Guest Service den 30. apr. 2024
Dear Mr. Pasquale We are pleased to receive your rating about our service. It is a pleasure to know that your stay was satisfactory and we were able to provide the service that characterizes our hotels. We hope to have you back soon in this your Dann Cartagena Hotel
10/10 – Utmerket
jose og oakland
30. apr. 2024
jose
Bodde her 4 netter i april 2024
Svar fra Guest Service den 3. mai 2024
Estimado Sr. Jose Nos complace recibir su calificación sobre nuestro servicio. Es un placer saber que su estadía fue satisfactoria y que pudimos brindarle el servicio que caracteriza a nuestros hoteles. Esperamos tenerlo pronto de regreso en este su Hotel Dann Cartagena
10/10 – Utmerket
Mark
29. apr. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Mark
Bodde her 4 netter i april 2024
Svar fra Guest Service den 30. apr. 2024
Dear Mr. mark We are pleased to receive your rating about our service. It is a pleasure to know that your stay was satisfactory and we were able to provide the service that characterizes our hotels. We hope to have you back soon in this your Dann Cartagena Hotel
6/10 – Grei
Leah
Reiste med familie og små barn
29. apr. 2024
Likte: Renhold, personale og service og fasiliteter
The staff at this hotel were some of the kindest people we met in Colombia. We just had an issue with the reservations manager who was very inflexible. Hotel is clean and well maintained but definitely dated. The location as far as Bocca Grande goes was fine, I just didn’t love this district in general, especially after staying in the walled city. Again, can’t say enough good about the staff. The pool was fun too and had a good vibe at night.
Leah
Bodde her 5 netter i april 2024
Svar fra Guest Service den 29. apr. 2024
Dear Mrs. Leah: We appreciate your valuable comments, we are glad to know that you enjoyed the attention of our team and that you felt the care we put in each of our functions.We look forward to having you back and thank you for taking the time to tell us about your stay.Best Yeison Batista Customer Service CoordinatorDann Cartagena Hotel
8/10 – Bra
Rosario
28. apr. 2024
Likte: Renhold og overnattingsstedets bygg og tilstand
Everything was great. The only downside is that tip asking situation. We know that we tip is the if the tip is deserved I just didn’t like the constant asking of the tipping and knocking on your door before you left to remind you about the tip that was the only reason I gave three start of the stuff With, and that everything was great
Rosario
Bodde her 6 netter i april 2024
10/10 – Utmerket
JORGE
Reiste med familie
28. apr. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Is very good at
JORGE
Bodde her 7 netter i april 2024
Svar fra Guest Service den 29. apr. 2024
Dear Mr. Jorge We are pleased to receive your rating about our service. It is a pleasure to know that your stay was satisfactory and we were able to provide the service that characterizes our hotels. We hope to have you back soon in this your Dann Cartagena Hotel.
10/10 – Utmerket
Brian
27. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The stay here was amazing. The food, The staff, The pool and the quietness of this hotel was awesome. Being right by the beach is a plus too, Unfortunately because it’s right next to the beach as soon as you walk from the property to the beach you are immediately hounded by people trying to sell or rent you stuff. This happens the whole time you’re on the beach. This is not the fault of the hotel. I couldn’t even enjoy the beach due to constant bothering but I did enjoy the pool at the hotel. There were nobody at the pool trying to get me to rent or buy stuff. All in all this is a great place and I’ll be back for sure!!!!
Brian
Bodde her 6 netter i april 2024
Svar fra Guest Service den 29. apr. 2024
Dear Mr. Brian We appreciate your valuable comments, we are glad to know that you enjoyed the attention of our team and that you felt the care we put in each of our functionsWe love to know that, without hesitation, we will always be your choice in the City of Cartagena!
10/10 – Utmerket
Staysel
Reiste med en gruppe
27. apr. 2024
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything in the hotel was great, I loved it Luis give us a great service every morning, the only thing I didn't like very much is that some of the staff only think about tips without even waiting for you to act of your own.
Staysel
Bodde her 6 netter i april 2024
Svar fra Guest Service den 29. apr. 2024
Dear Mrs. StayselWe are pleased to receive your comments about our service. It is a pleasure to know that your accommodation was satisfactory and we were able to provide the service that characterizes our hotels.We greatly appreciate your comments, this feedback allows us to take action against this specific situation of service and prevent further problems of this type.We hope to have you back soon.best regard
6/10 – Grei
Henry
26. apr. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Henry
Bodde her 1 natt i april 2024
Svar fra Guest Service den 27. apr. 2024
Dear Mr. Henry We are pleased to receive your rating about our service. It is a pleasure to know that your stay was satisfactory and we were able to provide the service that characterizes our hotels. We hope to have you back soon in this your Dann Cartagena Hotel.