Hoteller i Carson Springs

«I hate to write bad reviews, cause I know it affects peoples livelihood. However, our night was met with a snake in the bathroom, not to mention the fact that there was mold all over the wall. Then we got moved to another room and the TV didn’t work. The toilet got stopped up and the blow dryer didn’t even have an end into it to plug into the wall. I would’ve gave the staff worse ratings because when we asked about the TV, they pretty much told us we need to fix it. However, I gave her not such ...

«Clean room and a good breakfast.»

«Very clean easy check in and a lot of parking. Comfortable cute stay»

«Clean, comfortable bed, and breakfast!»

«Clean, quiet & comfortable.»

«Overall very nice resort. The restaurant buffet provided good quality food at a fair price. The pool and hot tub were very nice. However the pool and splash zone water was too cold, especially for young children. The nightly smores activity at the fire pit and story time was very nice. Our family suite was too small and felt very crowded. Additionally the HVAC system was noisy and didn’t control the temperature very well.»

«Like Best Western plus hotels. This one wasnt as nice as some others we stayed at on this trip. Breakfast was not great. Coffee maker was broken in room. Front desk person did let us park our motorcycles under under the front awning.much appreciated.»

«Property is average. Breakfast was pretty good. Staff were friendly. Elevator was sketchy and inspection form in Elevator was dated 2024!!??»

«Having arrived at the hotel, we were excited as this was a very anticipated part of our vacation visiting the Smoky Mountains. Upon entering, we were subjected to a large number of people attending a Bible retreat. The entire hotel was taken over by a hundred teens that were extremely loud and very disruptive. We had to contact the front desk several times to have security to assist - it was after 11 o’clock each night that they were running around the hallways. Also, we were not aware of one ...

«The room was very humid despite all of our attempts to dry it out. There is no fan in the bathroom for humidity. The moisture made all metals corrode and it was just uncomfortable. Not good for asthmatics.»

«Horrible! Don’t go! Stay, away. I’ve never rated a place this low but I’m telling you it is garbage from the location to the idiots running it! Absolutely the worst place I didn’t stay! Walked away!»

«Room smelled and not very clean.»

«No complaints definitely will come there again. My complements to the associate who helped me. She was awesome. Thanks! 😀✌️»

«Great stay....staff friendly and helpful and room was clean!»

«The accommodations were excellent! The breakfasts and dinners were amazing. The rooms were well-stocked, as well as amenities of a pool and a gym. There was an two-story parking garage adjacent to the property, so we did not have to struggle to find parking. Located next to a walking trail and river, it was a beautiful view! We had a wonderful time staying at the Drury Hotel!»

«This is a very clean, well maintained basic hotel. The room was clean and modern. The staff was friendly and helpful. You couldn’t beat the price for the facility. Great basic hotel for low key stay.»