Hoteller i Carnation

«Upon arrival the clerk was nice and helpful. Only after taking my card, and completing my booking, they informed me the electronic key card system for the room doors was not working. They told me not to worry, and that they had a "backup" key card to get into the room. The problem is that the "backup" key only unlocked the door the first time it was used, and then the door stayed unlocked....for good. Which would be fine, if we'd have stayed in our room for the rest of the night, but we wanted ...

«Dirty bedding, my bedding sheets had blood stains on them.»

«The place was dirty and smelled bad. They were supposed to have coffee and breakfast but didn't. I would not recommend. »

«Descent place to stay»

«There was body fluids on the head rest, brown substances on the floor in the bathroom and sticky stuff on the floor. The staff referred us to use Expedia. We used Expedia we verified payment but Expedia did not send notification of payment to property. It took hours to be able to gain acess to the rented room. But first Expedia attempted for us to pay for an Uber to drive me and my family to another hotel and be reimbursed later they also got into a verbal altercation with the property ...

«Most importantly it was clean & staff was very friendly and helpful. It was very refreshing to stay somewhere that actually had a nice shower with good water pressure. The restaurant wasn’t so great and it would’ve been nice to have a swimming pool. Probably better for business trips than for family. But overall, it was a nice clean comfortable spot to stay the night. I would recommend.»

«Room was very clean, staff is super nice. Gym was great, even had a Peloton bike! »

«Great clean hotel with a great breakfast»

«AC allowed us to check in early, which was much appreciated after having an early flight. The staff was friendly and accommodating and our room was clean and comfortable. Will absolutely return!»

«My room had a lot of patched holes with no paint, the ceiling of the bathroom had mold on it that needed to be cleaned and primed/painted. I had to wait 15min for someone to come up to the counter for checking out, rang the bell twice.»

«This place definitely needs a major makeover. The room was subpar, and we ended up staying somewhere else. The staff was welcoming & understanding.»

«Room was clean Breakfast was sufficient»

«The staff was great however they had a soda machine and a snack machine and that was it no ice»

«It was a nice, clean property. I had no issues with it! Staff were polite and helpful. Parking was free and they provide complementary coffee in the morning which is nice :)»

«Our staying was very nice, clean and quiet.»

«The breakfast selection was varied and kept fresh and warm. The property is undergoing a complete renovation, but the open areas were kept clean and devoid of construction debris. Some of the amenities were missing due to the ongoing renovation, but having stayed at this property in the past, I’m sure they will be replaced once renovations are completed.»