Dobbelt- eller tomannsrom – deluxe | Skrivebord, lydisolert, strykejern/-brett og wi-fi (inkludert)
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Anmeldelser av New Park Hotel

3.5 out of 5
New Park Hotel
100 LAMMAS STREET, Carmarthen, Wales

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 24 av totalt 48 anmeldelser." "
Rangering på 8 − Bra. 18 av totalt 48 anmeldelser." "
Rangering på 6 − Grei. 1 av totalt 48 anmeldelser." "
Rangering på 4 − Dårlig. 3 av totalt 48 anmeldelser." "
Rangering på 2 − Forferdelig. 2 av totalt 48 anmeldelser." "

9,2/10

Renhold

8,6/10

Personale og service

8,6/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Stephen

Forretningsreisende
Likte: Fasiliteter
Internet went down late in evening so no tv channels. Was to late to bother anybody. Other than that great p oh ace will stay again.
Bodde her 1 natt i april 2024
Svar fra Manger den 29. apr. 2024
Never too late you should have called, hope it didn’t spoil your evening and hope to see you again soon RegardsZoe

10/10 – Utmerket

Andrew

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Hotel check in was unattended, and there is no reception/bar/restaurant but standard of room was excellent and there are plenty of nearby places to eat/drink at. Really great value for money.
Bodde her 1 natt i november 2023
Svar fra Manger den 30. nov. 2023
Thank you for your review RegardsZoe

4/10 – Dårlig

Verifisert reisende

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
It’s not a hotel
Toilet stunk of sewers after using shower. It’s not a hotel, no check in desk, you get a text prior asking you to download an app to get access to the hotel/room. If you don’t do this you can phone the number on the front door when you arrive to get access. Way to much hassle a lot of better options in the area. I will not stay again and I am a frequent traveler.
Bodde her 1 natt i november 2023

8/10 – Bra

Helena

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely clean room with very helpful staff. Only down side is that the Wi-Fi didn't work from my room and was so far away from the router that it only rarely showed up.
Bodde her 2 netter i november 2023
Svar fra Manger den 24. nov. 2023
Thank you for your review, you should not have experienced any problems with Wi-fi though, if you had let me know I could have looked into this for you.RegardsZoe

10/10 – Utmerket

steven

Forretningsreisende
.
Bodde her 1 natt i mai 2023

10/10 – Utmerket

Brendan

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Clean, quiet and large comfortable room with en suite. Easy "Faceless" check in & out.
Bodde her 4 netter i april 2023
Svar fra Manager den 2. mai 2023
Thank you for your review I’m glad you enjoyed your stay with usRegardsZoe

10/10 – Utmerket

Adetola

Bodde her 1 natt i oktober 2022
Svar fra Manager den 9. okt. 2022
Thank you for your review RegardsZoe

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2022
Svar fra Manager den 27. sep. 2022
Thank you for your reviewRegardsZoe

10/10 – Utmerket

Khushbu

Bodde her 1 natt i september 2022
Svar fra Manager den 14. sep. 2022
Thank you for you review RegardsZoe

8/10 – Bra

Stephanie

Bodde her 1 natt i september 2022

10/10 – Utmerket

Paul

Bodde her 1 natt i august 2022
Svar fra Manger den 22. aug. 2022
Thank you for your review

8/10 – Bra

Dave

Forretningsreisende
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
The check in by app is going to be a problem for some people and you can only do it one one device
Bodde her 1 natt i juli 2022
Svar fra Manager den 30. juli 2022
Thank you for your review, we do offer other check in options and you can have the app on more than one phone and request a second code should you wish. Regards Zoe

2/10 – Forferdelig

Loic

Bodde her 1 natt i juli 2022
Svar fra Manager den 30. juli 2022
I am sorry you were not happy but unable to respond as you have not explained why Regards Zoe

10/10 – Utmerket

p a williams

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2022
Svar fra Manger den 30. juni 2022
Thank you for your review Regards Zoe

8/10 – Bra

Michelle

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2022
Svar fra Manager den 2. feb. 2022
Thank you for taking the time to review our hotel, we are pleased you enjoyed your stay . Regards Zoe

10/10 – Utmerket

Jason

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2021
Svar fra Manager den 15. nov. 2021
Thank you for your review Regards Zoe

10/10 – Utmerket

Amber

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2021
Svar fra Manager den 15. nov. 2021
Thank you for your review Regards Zoe

10/10 – Utmerket

Mohamed

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff are very friendly and helpful.
Bodde her 2 netter i oktober 2021
Svar fra Manager den 15. nov. 2021
Thank you for your review Regards Zoe

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Room good, area and noise not
Good points. Easy check-in/access to accommodation and standard of decor, bathroom and bed good. Not so good the room is not soundproofed as claimed, I could hear everything the person upstairs was doing including blowing his nose! Despite the secondary glazing you could hear everything outside. However the real issue, not one of the hotel’s doing was the rather sinister behaviour on the street right outside the hotel were large groups of men gathered, racing cars with modified exhausts, arguing and shouting from 23.30 to 02.00, it was a Tuesday night with hardly any pubs open or many people out drinking so clearly there is a concerning anti-social behaviour problem in this area.
Bodde her 1 natt i september 2021
Svar fra Manager den 25. sep. 2021
I’m sorry you had to endure such anti social behaviour, thank you for your review Regards Zoe

10/10 – Utmerket

jason

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay
Lovely well laid out Morden styled room with plenty of space, great contact from Zoe, really easy to use app to get into property and room couldn’t be happier
Bodde her 1 natt i august 2021
Svar fra Manager den 2. sep. 2021
Jason thank you for your review, hope to see you again soon. Regards Zoe

4/10 – Dårlig

Tracy

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
None
Wasn’t to bad , but second night there were a lot young adults performing on the streets outside out hotel , , going on through the the night snd getting louder, still going on past 2am in the morning , and getting loader . Considering there was camera all way down the street , and nothing was done . I wouldn’t rate the price we had to pay for the rooms at all
Bodde her 2 netter i august 2021
Svar fra Manager den 27. aug. 2021
Tracy I’m sorry that you had to endure such noise and behaviour, unfortunately we cannot control the behaviour of adults on a public street but totally understand and can only apologise. Regards Zoe

10/10 – Utmerket

Dave

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Parking Could Be Challenge, accommodation awesome!
The parking was on street, and Permit holders only from 08:00-18:00 Mon - Sat, luckily we stayed on a Sunday. Room was great, and bathroom was large, happy with the accommodation and would stay again.
Bodde her 1 natt i august 2021
Svar fra Manager den 23. sep. 2021
Thank you for your review, if you stay again ask us about parking as we have limited facilities Regards Zoe

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The size of the shower and the free WiFi was a massive plus
Bodde her 2 netter i august 2021
Svar fra Manager den 22. aug. 2021
Thank you for your review, I’m glad you enjoyed your stay and hope to see you again soon regards Zoe

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i august 2021
Svar fra Manager den 12. aug. 2021
Thank you for your review Regards Zoe

10/10 – Utmerket

Verifisert reisende

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nicely refurbished inside. Housekeeping excellent
Bodde her 3 netter i juli 2021
Svar fra Manager den 24. juli 2021
Thank you for your review I’m glad you enjoyed you stay and hope to see you again soon Regards Zoe

8/10 – Bra

rosemary

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bit daunting using FLEXIPASS to enter the hotel and one needs to have a smartphone fully charged for this. The outside of the hotel looked shabby but the inside was a delight Lovely furnished compact rooms.
Bodde her 1 natt i juli 2021
Svar fra Manager den 16. juli 2021
Hi Rosemary Thank you for your review, I’m sorry you found the keyless entry a bit stressful. We do ask if you are happy with this system and offer keycards as an alternative. Hope you enjoyed your stay amd hope to see you again soon. Regards Zoe

10/10 – Utmerket

Lisa

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Quick over night stop
Nice clean modern room with amazing shower and comfortable beds. Easy access using flexipass app. Plenty of plug sockets to charge everything up! Would definitely recommend
Bodde her 1 natt i juni 2021
Svar fra Manager den 27. juni 2021
Thank you for your review, I pleased you were happy with your stay and hope to see you again soon Regards Zoe

2/10 – Forferdelig

Sean

Forretningsreisende
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Booked on line when and phone to tell them what time I will arrive no answer . When I got to the hotel it was closed and two phone numbers on the door neither would answer and one week later no call back. They took my money and no refund . Hotel.com should not be promoting this type of service .
Bodde her 1 natt i juni 2021
Svar fra Manager den 18. juni 2021
Hi Sean I can’t apologise enough but do not understand how you could not get hold of anyone as we were fully booked on Saturday and I personally had contact with each guest, I tried telephoning the number given at the rime of booking and even left a keycard in the nightsafe incase you were checking in late. I assumed you had changed your mind for whatever reason and marked you as a no show. I have no issues in refunding your booking under the circumstances but this would need to be requested via Hotel.com. I can assure you this was not intentional on our behalf and can but apologise for the inconvenience. Regards Zoe

8/10 – Bra

shree shankar

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2021
Svar fra Manager den 16. juni 2021
Thank you for your review, hope to see you again soon. Regards Zoe

8/10 – Bra

David

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Work stop
Stayed for work. Easy check-in / out (all through phone app). Rooms are fresh and clean with good facilities.
Bodde her 2 netter i november 2020
Svar fra Manager den 12. nov. 2020
Thank you David for your review hope to see you again soon. Regards Zoe

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Comfy bed nice room.
Bodde her 4 netter i oktober 2020
Svar fra Manager den 9. okt. 2020
Thank you for your review Regards Zoe

10/10 – Utmerket

Jack

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very good!
Excellent stay, very modern and clean room. No restaurant facilities on site but when I asked the lady who dealt with me if she recommended anywhere, she happily made a reservation at the pub down the street and the food was fantastic
Bodde her 1 natt i september 2020
Svar fra Manager den 24. sep. 2020
Thank you for your review, hope to see you again soon. Regards Zoe

8/10 – Bra

Wendy

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2020
Svar fra Manager den 23. sep. 2020
Thank you for your review hope to see you again soon Regards Zoe

8/10 – Bra

Iain

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
excellent centre location.
In the centre of town , no reception but the owner left key cards in locked key safe and advised accordingly. The room was finished to a high standard very comfortable king sized bed , and nice and quiet.
Bodde her 1 natt i september 2020
Svar fra Manager den 23. sep. 2020
Iain Thank you for your review and hope to see you again soon. Regards Zoe

8/10 – Bra

Nicola

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Overall a good hotel.
Bodde her 3 netter i september 2020
Svar fra Manager den 23. sep. 2020
Thank you for your review and hope to see you again soon. Regards Zoe

8/10 – Bra

lauren

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely clean room in central location
Lovely room in central location. Quite a lively area - quite noisy at night, however the room was lovely, clean and comfortable. Check in wasn’t quite clear however spoke to a lovely lady who provided quick and easy instructions so was in in no time.
Bodde her 1 natt i august 2020
Svar fra Manager den 31. aug. 2020
Thank you for your review hope to see you again soon. Regards Zoe

4/10 – Dårlig

Mike og Monmouth

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property was spotless and very modern looking the host was very helpfull Dislikes was supposed to have been 11am check out but had the maids knocking on the door to change the room at 9.50am
Bodde her 2 netter i august 2020
Svar fra Manager den 25. aug. 2020
Mike I’m so sorry to hear this, the maid isn’t even supposed to start till 10am and then only service rooms that have been vacated. I hope you didn’t leave until you were ready too. I will certainly address this matter and again my apologies! Regards Zoe

8/10 – Bra

Chris og Port Talbot wales

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was situated within walking distance to amenities. Room clean modern and comfortable. The only criticism was that that there wasn't enough toilet roll and pillows could do with changing.
Bodde her 2 netter i august 2020
Svar fra Manager den 24. aug. 2020
Thank you for your comments, I will check pillows out and ensure there is sufficient toilet rolls. Regards Zoe

10/10 – Utmerket

Daniel

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
How a room should be
Quality room with very comfortable bed, had a good nights sleep, good shower and would recommend staying here
Bodde her 3 netter i juni 2020
Svar fra Manager den 12. juni 2020
Thank you for your review and hope to see you again soon. Regards Zoe

10/10 – Utmerket

Craig

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Clean, comfy and cozy rooms with all amenities required. Shower was really good. Staff very welcoming and helpful. Would highly recommend.
Bodde her 2 netter i november 2019
Svar fra Manager den 8. nov. 2019
Thank you for your review and we look forward to welcoming you next time. Regards Zoe

10/10 – Utmerket

Dylan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2019
Svar fra Manager den 24. okt. 2019
Thank you for your review, hope to see you again soon. Regards Zoe

10/10 – Utmerket

Tom

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Friday night stay.
Hotel was perfect, the room was clean and modern with a very comfortable bed and great shower. Zoe was just a phone call away to answer any queries and she has a very pleasant Manner. Location was also excellent being close to everything and we’ll definitely stay again.
Bodde her 1 natt i september 2019
Svar fra Zoe Aspinwall den 3. okt. 2019
Thank you so much for your king review, I glad you enjoyed your stay and hope to see you again soon! Regards Zoe

8/10 – Bra

Verifisert reisende

Bodde her 2 netter i juli 2019
Svar fra Zoe den 20. aug. 2019
Thank you for your review

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean and modern. Great location. Friendly check in. Comfy bed.
Bodde her 1 natt i mai 2019
Svar fra Zoe den 20. mai 2019
Thank you for taking the time to review our hotel, hope to see you again soon ! Regards Zoe

8/10 – Bra

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was beautiful. All brand new, nice linen and towel. Great shower. Bed was comfortable. Coffee and tea tray well stocked. This is not a hotel but rooms. We were greeted at door and given key. No reception. Laura contacted me by text and was very helpful. The only issue was a terrible smell of drains. Only occurred when water was running in bathrooom but was quite horrible. Laura told me a plumber had been called so hopefully resolved now. Good value for money. Near to where we were attending a party.
Bodde her 1 natt i mars 2019
Svar fra Zoe Aspinwall den 4. okt. 2019
Thank you for taking the time to review our hotel, my apologies for the problem with the drains but I know its is no use to yourself but this problem has now been resolved. Regards Zoe