Hoteller i Carlyss

«Great place - good service, high comfort and nice location!»

«The lazy river was fun. Our room was on the eighth floor and the outside of the room window is very dirty because it is full of mildew.»

«The rooms were clean, the food was great. All the staff was very polite. The casino was actually larger than I thought. Didn't win any jackpots, but overall I had fun. I definitely will be coming back.»

«I live everything»

«Very clean room. Great hot breakfast. Bacon was delicious. Staff very helpful and courteous.»

«Nice room in a good location. It was quiet with EXCELLENT blackout blinds that I really appreciated. Staff person was on extended phone reservation call when I arrived, and no one else was available, so a pretty long wait to check in; but what can you do other than wait? The exercise room was small but had everything I needed and very conveniently located. Breakfast was very typical, but I have no complaints whatsoever. The price was very fair; the location was a nice and safe for me and my car. ...

«Ty»

«Property looks like it going thru some sort of renovation, but no one was working on anything. Night staff at check in was great. Breakfast was below average, and had no plates. A waffle has real trouble being eaten in/on a 4" styro bowl. Morning front desk guy says, "we're waiting on a delivery for them". My first thought, "isn't there a store close by"??»

«Stayed at many casinos over the years Simple Park grab your bags and head to the front desk or so you would think Not at the Horseshoe As I'm walking to the front desk security won't let me go to check in because I have my bags and bags,are not allowed on the casino floor even though the front desk is only about 50 yards away straight ahead and I'm tired and just want to get some rest Security tells me I have to go back find 2 black double doors take an elevator and walk around the hotel ...

«Location was good. Older site in need of renovations.»

«Comfortable and no issues»

«Room was always cleaned for the day, towels restocked! Parking was not the best. Wasn’t much of a choice for breakfast especially with a kid with. Other than that stay was good.»

«Room was clean staff was great»

«Good hotel, with friendly reception staff. Clean room and good food.»

«Whatever you do, pick another place….between the active growing mold on walls and floor from AC, or the bullet holes through the room windows, there isn’t a whole lot to try and speak to positively. The front desk was generally pleasant but still spent more time with an air pod in vs. talking to me trying to check in, then immediately check out after seeing room and hotel condition. Just don’t waste your time.»

«I truly enjoyed my stay. The location was perfect. It was close to the Mall and the Civic Center. I only stayed one night but the staff really made an impression on me. The front desk clerk, Chautona McZeal was Awesome! She was very kind and helpful. You would never guess that it was her 1st day on the job. My room was prepared by Mattie and she did a great job. She even met me in the parking lot to make sure that everything was OK with the room. Excellent Customer Service!»

«Great stay»

«Breakfast selection has to be better. Really enjoyed our stay but the breakfast wasn't very appealing.»

«The room was clean and perfect for a brief stay that night.»