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Anmeldelser av LEGOLAND California Resort and Castle Hotel

3 out of 5
LEGOLAND California Resort and Castle Hotel
One LEGOLAND Dr., Carlsbad, CA

Anmeldelser

9,2

Fantastisk

Rangering på 10 − Utmerket. 296 av totalt 459 anmeldelser." "
Rangering på 8 − Bra. 123 av totalt 459 anmeldelser." "
Rangering på 6 − Grei. 28 av totalt 459 anmeldelser." "
Rangering på 4 − Dårlig. 7 av totalt 459 anmeldelser." "
Rangering på 2 − Forferdelig. 5 av totalt 459 anmeldelser." "

9,4/10

Renhold

9,2/10

Personale og service

9,2/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

Anmeldelser

10/10 – Utmerket

Matt og San Jose

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean. Great location. I loved that they had 3 restaurants on site.
Bodde her 3 netter i februar 2020
Svar fra LEGOLAND Hotel Team den 24. feb. 2020
Hello! Thank you for your positive review! I will pass along your positive feedback to our housekeeping and food and beverage team!

8/10 – Bra

Verifisert reisende

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2019
Svar fra LEGOLAND Hotel Team den 30. des. 2019
Thank you for staying with us! Hope to see you again soon!

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2019
Svar fra LEGOLAND Hotel Team den 30. des. 2019
Thank you for staying with us! Hope to see you again soon!

6/10 – Grei

Verifisert reisende

Reiste med familie og små barn
Likte: Personale og service
Room design was really great. Family oriented restroom (stool and hose shower head for kids) plus separate room for kids was really great. However, this is no Disney quality. Lights broken, things not working. Don't expect Disney and you'll be satisfied.
Bodde her 2 netter i november 2019
Svar fra LEGOLAND Hotel Team den 4. des. 2019
Hello! We are so glad our family oriented touches to our rooms were to your liking! We hope to see you at LEGOLAND again soon!

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte: Renhold
I was disappointed there was no activities for the kids. I walked over to legoland hotel much more stuff to do. I paid more for the new hotel. Was not worth it.
Bodde her 1 natt i november 2019
Svar fra LEGOLAND Hotel Team den 28. nov. 2019
Hello. We are so sorry our nightly activities at the Castle Hotel were not satisfactory. We hope to see you again soon to regain your confidence!

10/10 – Utmerket

Verifisert reisende

Bodde her 1 natt i november 2019
Svar fra LEGOLAND Hotel Team den 27. nov. 2019
Thank you for your five star review! We hope to see you again soon!

8/10 – Bra

Verifisert reisende

Reiste med familie og små barn
Likte: Renhold og personale og service
the room service was an $8 dollar fee and had an hour wait for a burger. You cant place orders at the restaurants by phone only in person.
Bodde her 1 natt i november 2019
Svar fra LEGOLAND Hotel Team den 14. nov. 2019
Hello! Thank you for your feedback! We are so sorry our Food and Beverage experience was not up to our standards! Please feel free to reach out to the Hotel Team so that we may understand and learn from this experience!

8/10 – Bra

Adrianne og Tacoma

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A lot of interactive things for kids to do and see.
Bodde her 1 natt i november 2019
Svar fra LEGOLAND Hotel Team den 12. nov. 2019
We are so glad the kiddos had fun during your trip! We hope to see you again soon!

10/10 – Utmerket

Verifisert reisende

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I loved everything about this hotel, the pool, jacuzzi, playground. The room service was above than expected.
Bodde her 1 natt i november 2019
Svar fra LEGOLAND Hotel Team den 12. nov. 2019
We are so thrilled to hear you enjoyed your stay! We hope to see you again soon!

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
So close to the park! I liked that we can walk back to the hotel.
Bodde her 1 natt i september 2019
Svar fra LEGOLAND Hotel Team den 7. okt. 2019
Thank you for your review! Our location to the LEGOLAND Park is one of our best features! See you again soon!

8/10 – Bra

Verifisert reisende

Reiste med familie og små barn
Likte: Renhold og overnattingsstedets bygg og tilstand
Amazing room! The decour, attention to detail, cleanliness. Overall great experience
Bodde her 1 natt i september 2019
Svar fra LEGOLAND Hotel Team den 30. sep. 2019
We thank you for your feedback and are so glad you enjoyed the attention to detail we have added! We hope to see you again soon!

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i september 2019
Svar fra LEGOLAND Hotel Team den 20. sep. 2019
Thank you for your feedback! We hope to see you again soon!

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Not impressed
Very commercial like Hotel. It did not feel as a place for kids to enjoy and experience. It was more like a way for them to make extra buck any way they can. For example, check in was delayed hours while when asked for late check out, they offered an extra hour for an extra cost.
Bodde her 1 natt i september 2019
Svar fra LEGOLAND Hotel Team den 18. sep. 2019
You are a valued guest and we apologize for not meeting expectation. At the Resort we pride ourselves in delivering memorable experience for all families that visit us. Please reach out to us directly as we are confident we can regain your trust in the brand. Our guest satisfaction is our only goal. Sincerely, Hotel Excellence Team

4/10 – Dårlig

Stephanie og Torrance ca

Reiste med familie og små barn
Likte: Renhold og overnattingsstedets bygg og tilstand
Pool closes too early for the amount we paid. I was over charged by $319.00. Not coming back
Bodde her 1 natt i september 2019

4/10 – Dårlig

Verifisert reisende

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i september 2019
Svar fra LEGOLAND Hotel Team den 9. sep. 2019
We are so sorry your stay was less than satisfactory! We really would love to hear more about your stay. Please feel free to reach out to the Hotel at your convenience!

8/10 – Bra

Verifisert reisende

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i september 2019
Svar fra LEGOLAND Hotel Team den 3. sep. 2019
We are so glad you enjoyed your visit with us! We hope to see you again soon!

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2019
Svar fra LEGOLAND Hotel Team den 3. sep. 2019
We are so glad you enjoyed your stay! We hope to see you again soon!

10/10 – Utmerket

Verifisert reisende

Bodde her 1 natt i august 2019
Svar fra LEGOLAND Hotel Team den 30. aug. 2019
We are so thrilled that you enjoyed your stay! We hope to see you again very soon!

10/10 – Utmerket

Verifisert reisende

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very good for young children. Many lifegaurds at pool. Rooms were clean
Bodde her 2 netter i august 2019
Svar fra LEGOLAND Hotel Team den 29. aug. 2019
Thank you for staying with us! We hope to see you again very soon!

10/10 – Utmerket

Varsenik

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i august 2019
Svar fra LEGOLAND Hotel Team den 28. aug. 2019
We are so glad you enjoyed your stay! We hope to see you again soon!

10/10 – Utmerket

Thomas

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2019
Svar fra LEGOLAND Hotel Team den 27. aug. 2019
We are so thrilled to hear you enjoyed your stay with us! We hope to see you again soon!

10/10 – Utmerket

Verifisert reisende

Bodde her 1 natt i august 2019
Svar fra LEGOLAND Hotel Team den 26. aug. 2019
Thank you for your feedback! We hope to see you again soon!

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2019
Svar fra LEGOLAND Hotel Team den 26. aug. 2019
Thank you for your feedback! Hope to see you again soon!

10/10 – Utmerket

Verifisert reisende

Likte: Renhold
Bodde her 1 natt i august 2019
Svar fra LEGOLAND Hotel Team den 26. aug. 2019
Thank you for your feedback! We hope to see you again soon!

10/10 – Utmerket

Verifisert reisende

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Love that It is truly family and kid friendly. Just wished the ac in the room could cool down to more than 66 degrees. Our room never reached 66 and hovered between 68-70.
Bodde her 3 netter i august 2019
Svar fra LEGOLAND Hotel Team den 26. aug. 2019
Thank you for your feedback! I will pass along your A/C requests to the appropriate teams! Hope to see you again soon!

8/10 – Bra

Verifisert reisende

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Had dinner at a restaurant in the hotel and the service was not good. The kids cheese sandwich was burnt, and the hot dog bun would not stay together. We had several people helpng us except for our server.
Bodde her 1 natt i august 2019
Svar fra LEGOLAND Hotel Team den 26. aug. 2019
We are so sorry your dining experience was less than satisfactory! we do strive for an excellent experience on all fronts! Please reach out to the Hotel as we would love to hear more about your experience!

10/10 – Utmerket

Mary

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
ir at LEGOLAND
Great experience for young children. Get the birthday package!
Bodde her 1 natt i august 2019

10/10 – Utmerket

Verifisert reisende

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had a great time! The room was really fun for our kids and the adult amenities were also surprisingly nice. Ever staff member we encountered was friendly! Great breakfast buffet for everyone. The kids really enjoyed the pool, too. There were a lot of lifeguards, as well. We would definitely stay there again.
Bodde her 1 natt i august 2019
Svar fra LEGOLAND Hotel Team den 19. aug. 2019
We are so glad all of our Model Citizens were able to create memorable experiences for all members of your family! We hope to see you all again very soon!

8/10 – Bra

Guest

Reiste med familie
Likte: Renhold og personale og service
Expensive stay, and hotel hrs do not tailor to theme park hrs
Bodde her 1 natt i august 2019

10/10 – Utmerket

Verifisert reisende

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Customer service experience at the hotel was great. David at the front desk went the extra mile to ensure my kids had a wonderful experience.
Bodde her 1 natt i august 2019
Svar fra LEGOLAND Hotel Team den 16. aug. 2019
We are so glad that David was able to deliver a memorable experience for you and your family! We will certainly pass this along to his leadership team to ensure he gets recognized!

10/10 – Utmerket

Pete

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I like the convenience of the hotel and the park right next to each other. Nice staff and clean facility. Complementary breakfast was excellent
Bodde her 2 netter i august 2019
Svar fra LEGOLAND Hotel Team den 12. aug. 2019
Thank you for your review! We are so glad you enjoyed our amenities! Come back soon!

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i august 2019
Svar fra LEGOLAND Hotel Team den 12. aug. 2019
Thank you for sharing your feedback!

2/10 – Forferdelig

Verifisert reisende

Reiste med familie
Too expensive no toliet paper when we got there, not enough front desk staff for check in, bunk beds were very uncomfortable pillows had no support. Our family will never go back to the hotel again, and they over charged us!!
Bodde her 1 natt i august 2019
Svar fra LEGOLAND Hotel Team den 12. aug. 2019
Thank you for reaching out to express some dissatisfaction you'e had during your stay with us. We assure you what you've experienced is not up to our standards and would love to be able to contact you to gather some more information regarding your experiences.

10/10 – Utmerket

Verifisert reisende

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great theme hotel for kiddos. My boys were in heaven.
Bodde her 1 natt i august 2019
Svar fra LEGOLAND Hotel Team den 5. aug. 2019
We are so glad everyone enjoyed their stay!! We hope to see you again soon!

10/10 – Utmerket

Verifisert reisende

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juli 2019
Svar fra LEGOLAND Hotel Team den 31. juli 2019
Thank You for your feedback!!

10/10 – Utmerket

Jennifer

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great took my daughter to celebrate her birthday it was great
Bodde her 1 natt i juli 2019
Svar fra LEGOLAND Hotel Team den 30. juli 2019
We are so happy to hear you enjoyed your birthday celebration with us! We hope to see you again for another birthday!

10/10 – Utmerket

Verifisert reisende

Reiste med familie og små barn, Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Perfect location with all the amenities:) Highly recommend!!!
Bodde her 2 netter i juli 2019
Svar fra Kari den 24. juli 2019
We are so glad you enjoyed your stay!! We hope to see you again soon!

8/10 – Bra

Ardi

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great playground to entertain kids while check in takes all day
Bodde her 1 natt i juli 2019
Svar fra Kari den 24. juli 2019
We are glad you were able to enjoy our amenities while we were able to prepare your room!

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great for the kids! The walls of the hotel rooms are very thin. You can clearly hear conversations of the guests in the next room.
Bodde her 2 netter i juli 2019
Svar fra LEGOLAND Hotel Team den 24. juli 2019
We are so happy the children enjoyed their stay! We do apologize that the noise affected your stay! I will pass along this feedback to our appropriate teams to ensure this doesn't continue

10/10 – Utmerket

Kia

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Kids had a blast. Expensive though! Treasure box in room
Bodde her 1 natt i juli 2019
Svar fra LEGOLAND Hotel Team den 24. juli 2019
We are glad you enjoyed your stay with us! We hope to have you and your family back soon!

10/10 – Utmerket

Don

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nothing not to like? It was exactly as pictured, ground were clean, staff friendly and the Castle Hotel was simply great. Just be prepared to spend some $$.
Bodde her 1 natt i juni 2019
Svar fra LEGOLAND Hotel Team den 24. juli 2019
We are so glad you enjoyed your stay!! We hope to see you again very soon!

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juni 2019
Svar fra LEGOLAND Hotel Team den 24. juli 2019
Thank you for staying with us! We are glad you enjoyed your experience!

10/10 – Utmerket

Bea og Edmonton, AB Canada

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Best for kids!!!
I wouldn't stay anywhere else. Very clean, they thought about everything for the kids. Food was good, room was fun, convenient location and all the little extras like disco elevator, castle, lego everywhere is awesome! Can't wait to go back!
Svar fra LEGOLAND Hotel Team den 12. aug. 2019
We are so glad you enjoyed your stay with us! We can't wait to host you again!

10/10 – Utmerket

Cardiomama og Studio City, CA

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amazing for families.
If you love Legos, you'll love the hotel. They have kid food and grown up food. Not a big selection, but, everything tasted good. The rooms were clean and very stylish. The Pirate Bed was very comfy. The cabanas by the pool were a great way to wrangle two kids and still relax. We will be back again.
Svar fra LEGOLAND Hotel Team den 12. aug. 2019
Thank you for staying with us! We are glad you enjoyed your experience! We can't wait to host you and your family again soon!

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastic hotel! They have thought of everything f
We had a great time! Staff was exceptionally helpful and the rooms were great. Multitude of activities for kids day and night. Would highly recommend.

10/10 – Utmerket

Ali og Oregon

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Best way to visit Legoland
I've been to this hotel twice in the past year with my 4 year-old son. I think the hotel has definitely cut some of the little touches since our last stay, which is unfortunate, and the hotel rooms are definitely showing some wear (not surprising) but my son loves the park and I don't think I would visit without staying here. The restaurant, play areas, and evening entertainment really add to the experience.

10/10 – Utmerket

Nikki og Canada

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Truly the kid version of Vegas!
The hotel exceeded our expectations on our family vacation. It is just steps away from Legoland and hotel guests are allowed early access to the park. Our room included a daily breakfast buffet that was exceptional. A variety of food choices. The hotel itself was extremely kid friendly. Multiple play areas with lego, awesome lego creations to look at, and the elevator was so much fun. (Every elevator should be like that.) The staff were very friendly and helpful - the people at the front desk, valet, restaurant staff, entertainers were amazing! There are so many sights to see and places to visit in the greater San Diego area.

10/10 – Utmerket

MT

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
This hotel is wonderful. My kids had a great time. They have been talking about the hotel for the last two days. The staff are extremely friendly and helpful. Every hotel guest gets a complimentary breakfast buffet! As soon as we left the hotel, my kids were asking when we could go back.

10/10 – Utmerket

Family of 3 og phoenix, az

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great hotel! Very family friendly, great Lego decorations, great staff, across from Legoland.., great play area

10/10 – Utmerket

Rudy og Edmonton

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Birthday Holiday for my 5 year old.
We stayed 2 nights in the hotel to go along with 2 days in the LEGOLAND Park. Since the park closed at 5:00 pm, the fun did not stop there, as the nightly activities kept my 5 year old busy. All staff are very friendly and the hotel is great for kids.