Alle anmeldelser som vises er basert på ekte gjesteopplevelser. Kun reisende som har bestilt et opphold med oss, kan sende inn en anmeldelse. Vi verifiserer anmeldelser i henhold til retningslinjene våre og publiserer alle anmeldelser, både positive og negative.Mer informasjonÅpnes i et nytt vindu
Rangering på 10 − Utmerket. 356 av totalt 1004 anmeldelser." "
10 – Utmerket
356
Rangering på 8 − Bra. 331 av totalt 1004 anmeldelser." "
8 – Bra
331
Rangering på 6 − Grei. 157 av totalt 1004 anmeldelser." "
6 – Grei
157
Rangering på 4 − Dårlig. 98 av totalt 1004 anmeldelser." "
4 – Dårlig
98
Rangering på 2 − Forferdelig. 62 av totalt 1004 anmeldelser." "
2 – Forferdelig
62
8,2/10
Renhold
8,2/10
Personale og service
8,2/10
Fasiliteter
7,8/10
Overnattingsstedets bygg og tilstand
7,6/10
Miljøvennlige løsninger
Anmeldelser
8/10 – Bra
Sivert
9. okt. 2017
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nydelig hotell i utkanten av Cardiff
Vi var der bare én natt, og oppholdet var helt supert. Kan virkelig anbefale den lokale puben på hotellet, Public House, der har de både god mat og drikke.
Sivert
Bodde her 1 natt i oktober 2017
10/10 – Utmerket
Wez
26. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Always enjoy a village hotel always good value and a great atmosphere
Wez
Bodde her 1 natt i mai 2024
Svar fra Thanks for your feedback den 27. mai 2024
Dear Wez, Thank you for your feedback, we are pleased to hear you have enjoyed your stay with us . Kind Regards GM + Team
10/10 – Utmerket
Dennis
Reiste med partner
15. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good
Dennis
Bodde her 2 netter i april 2024
Svar fra GM and Team den 16. mai 2024
Hello DennisThank you for your feedbackWe are glad you enjoyed your stay with us at the Village Hotel Cardiff and look forward to seeing you again in the near futureKind regards
10/10 – Utmerket
Robert
6. mai 2024
Donna on reception was exceptional. She was welcoming and helpful. A real gem you are very lucky to have her.
Robert
Bodde her 1 natt i mai 2024
Svar fra VILLAGE HOTEL den 7. mai 2024
Thank you for your kind words about Donna! We're thrilled to hear that she provided exceptional service during your stay. We're incredibly lucky to have team members like her who go above and beyond to ensure our guests feel welcomed and well taken care of. I'll be sure to pass along your compliments to Donna and the rest of the team. We look forward to welcoming you back to Village soon!GM TEAM
8/10 – Bra
Karen
Reiste med en gruppe
6. mai 2024
Likte: Personale og service og fasiliteter
Staff were incredibly friendly and helpful. Facilities excellent. Decor in the room was a bit tired but everything worked fine. Would return.
Karen
Bodde her 1 natt i mai 2024
Svar fra village den 7. mai 2024
Thank you for your positive feedback! We're delighted to hear that you found our staff to be friendly and helpful, and that you enjoyed our facilities. We appreciate your feedback about the room decor, and we'll certainly take that into consideration for future improvements. We look forward to welcoming you back to Village on your next visit!GM Team
8/10 – Bra
Chris
Reiste med en gruppe
5. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staff, nice spacious rooms with modern amenities. Would stay again!
Chris
Bodde her 1 natt i april 2024
Svar fra GM + Team den 6. mai 2024
Thank you, Chris, for sharing your review of your recent stay with us on Expedia. We're thrilled to hear that you found our staff friendly and accommodating. Providing excellent service is one of our top priorities, and we're delighted that our team made a positive impression on you.It's fantastic to know that you enjoyed our spacious rooms and modern amenities. We strive to create a comfortable and welcoming environment for all our guests, and we're glad to hear that you felt at home during your stay.We truly appreciate your recommendation and look forward to welcoming you back for another enjoyable stay in the future. If there's anything we can do to make your next visit even more memorable, please don't hesitate to let us know.Kind regards,GM + Team
6/10 – Grei
Adam
26. apr. 2024
Adam
Bodde her 1 natt i april 2024
Svar fra GM and Team den 16. mai 2024
Hello Adam Thank you for your responceWe hope to see you again in the near future Kind regards
6/10 – Grei
Richard
14. apr. 2024
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Richard
Bodde her 2 netter i april 2024
Svar fra bb den 16. apr. 2024
Dear RichardThank you for your feedback during your recent stay with us. Kind RegardsGM and Team
10/10 – Utmerket
Hayley
1. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Cannot fault the property at all. Staff in all areas of the hotel were welcoming and friendly always.
Only areas for improvement could be 2nd floor ceiling as exiting the lift and enforcing that catering staff use the tongs to put out pastries instead of their hands as this was a total turn off.
Overall a brilliant stay and would come again! Thank you
Hayley
Bodde her 3 netter i mars 2024
Svar fra BB den 1. apr. 2024
Dear HayleyThank you for your feedback during your recent stay with us. We are pleased to see that the staff were welcoming. We will pass on your feedback to the relevant departments. We look forward to welcoming you back in the foreseeable future. Kind Regards GM and Team
10/10 – Utmerket
Andy
17. mars 2024
Andy
Bodde her 1 natt i mars 2024
Svar fra GM and Team den 6. apr. 2024
Hello Andy Thank you for your feedback We are glad you enjoyed your stay with us and hope to see you again in the near future Kind regards
4/10 – Dårlig
Craig
5. mars 2024
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
The customer service was by Scott, was polite friendly and professional
Craig
Bodde her 1 natt i mars 2024
Svar fra GM and Team den 5. mars 2024
Dear Craig Thank you for your feedbackWe will pass on the message to ScottKind regards
6/10 – Grei
Martin
Forretningsreisende
25. feb. 2024
Likte: Personale og service og romkomfort
Fine but the breakfast awful
The room was fine albeit slight mould building up in the bathroom.
The big disappointment came with the breakfast i never had before when i stayed here. What a miserable affair. Little selection, the coffee was awful and what was mmworse tasted of uht milk. The scrambled eggs were gross. Next time just having a breakfast roll in Starbucks.
Martin
Bodde her 1 natt i februar 2024
Svar fra BB den 25. feb. 2024
Dear Martin Thank you for your feedback during your recent stay with us. We will pass on your feedback to the relevant departments in order to look into this. Kind Regards
8/10 – Bra
Denise
Reiste med familie
24. feb. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The bar has a lovely atmosphere with excellent customer service.
The room was comfortable but a bit noisy around.
Denise
Bodde her 1 natt i februar 2024
Svar fra GM + Team den 24. feb. 2024
Dear Denise, Thank-you for taking the time to provide us with your valuable feedback, we're pleased to hear you enjoyed your stay! We hope to be welcoming you back again in the near future.Kind regards,GM + Team
2/10 – Forferdelig
Verifisert reisende
Reiste med familie
24. feb. 2024
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Pool was too cold to enjoy. 'Family room' was tiny and had to shuffle around the edge of the beds to move around. Food in the bar was dreadful and overpriced. Most of the 'Sunday' menu was sold out/unavailable, until challenged by another hotel visitor, then the full menu was miraculously available.
Verifisert reisende
Bodde her 1 natt i februar 2024
Svar fra Thank you for your feedback den 24. feb. 2024
Thank-you for your feedback. We are sorry to hear that you have experienced several issues with your stay. We will be sure to feedback to our management team to investigate and action. Kind Regards GM + Team
6/10 – Grei
Graham
Reiste med familie
19. feb. 2024
Likte: Renhold og personale og service
The hotel was fine, however our room was a bit tired. The bed was terrible though, felt like sleeping on bricks, no sleep at all that night. Told reception in the morning. Maybe they should get Premier Inn beds.
Graham
Bodde her 1 natt i februar 2024
Svar fra GM + Team den 20. feb. 2024
Dear Graham, Thank-you for taking the time to provide us with your valuable feedback, we'll be sure to pass your comments onto our housekeeping team. We hope to be welcoming you back again in the near future. Kind regards,GM + Team
6/10 – Grei
Alice
Reiste med partner
16. feb. 2024
Likte: Personale og service og overnattingsstedets bygg og tilstand
Rooms were okay, need a deep clean and revamp but staff were lovely and helpful. Starbucks right there in the recpetion was great. Pool was lovely but jacuzzi was not hot. Pub and grill was nice. Would recommend for a short stay
Alice
Bodde her 2 netter i februar 2024
Svar fra BB den 16. feb. 2024
Dear AliceThank you for your feedback during your recent stay, we are pleased to see that you had an enjoyable stay and enjoyed our facilities. We hope to welcome you back in the foreseeable future.Kind Regards
8/10 – Bra
Lucy
13. feb. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Lucy
Bodde her 1 natt i februar 2024
Svar fra bb den 16. feb. 2024
Dear Lucy Thank you for your feedback. We hope to welcome you back in the foreseeable future. Kind RegardsGM and Team
6/10 – Grei
Joe
12. feb. 2024
Likte: Romkomfort
Joe
Bodde her 1 natt i februar 2024
Svar fra bb den 16. feb. 2024
Dear Joe Thank you for your feedback. We hope to welcome you back in the foreseeable future. Kind RegardsGM and Team
10/10 – Utmerket
Margaret
10. feb. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Running weekend
Location was great for me. Staff were very helpful and friendly
Margaret
Bodde her 2 netter i februar 2024
Svar fra GM and Team den 10. feb. 2024
Hello Margaret Thank you for the positive response We are glad you enjoyed your stay with us and look forward to seeing you again in the near futureKind regards
10/10 – Utmerket
Anthony K
Forretningsreisende
7. feb. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Anthony K
Bodde her 2 netter i februar 2024
Svar fra bb den 7. feb. 2024
Dear Anthony Thank you for your feedback during your recent stay with us. We are pleased to see that you had an enjoyable stay. We hope to welcome you back in the foreseeable future.Kind RegardsGM and Team
10/10 – Utmerket
Michelle
4. feb. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely relexing Hotel
We always stay in the Village Cardiff, Easy to find, Plenty of parking, lovely hotel with use of Swimming pool, Sauna & Gym.
No hassle about parking the vehicle in Cardiff city centre, you can catch the bus or the train in.
Michelle
Bodde her 2 netter i februar 2024
Svar fra GM + Team den 6. feb. 2024
Dear Michelle,Thank-you for taking the time to provide us with your valuable feedback, we're pleased to hear you enjoyed the stay with us and we hope to be welcoming you back again in the near future. Kind regards,GM + Team
10/10 – Utmerket
Mark
Reiste med en gruppe
4. feb. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Mark
Bodde her 2 netter i februar 2024
Svar fra GM + Team den 4. feb. 2024
Dear Mark, Thank-you for taking the time to provide us with your rating, we're pleased to hear you thoroughly enjoyed your recent stay and we hope to be welcoming you back again in the near future. Kind regards,GM + Team
10/10 – Utmerket
Vaida
Forretningsreisende
29. jan. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Vaida
Bodde her 1 natt i januar 2024
Svar fra GM and Team den 29. jan. 2024
Hello VaidaThank you for the positive response We are glad you enjoyed your stay and hope to see you again in the near futureKind regards
10/10 – Utmerket
Adelin
Forretningsreisende
28. jan. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
AMAZING
Adelin
Bodde her 3 netter i januar 2024
Svar fra GM and Team den 28. jan. 2024
Hello AdelinThank you for your feedback about your recent stay with us We are glad you enjoyed your stay and hope to see you again in the near futureKind regards
6/10 – Grei
P
Forretningsreisende
25. jan. 2024
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
No to the Bar & Grill
The Club rooms are decent with great beds but problem with this hotel is the quality and choice of food being mainly themed around an American fast food dinner. The only thing I fancied was the Rack of Ribs but they didn't have any and I was told they hadn't for ages by the waiter so i chose the Mixed Grill but honestly after waiting 45 mins (not so fast) it was hardly edible the meat was tuff and dried out. I mentioned this to the server and all I got was a quick I'm sorry before he hurried away quickly.
On check out they said they would email me the invoice which didn't arrive. I had to ring the hotel to ask for a copy which I’m still waiting on.
P
Bodde her 1 natt i januar 2024
Svar fra GM and Team den 25. jan. 2024
Hello PeterThank you for your response to your recent stay with us.I have emailed your invoice to the email you have provided when checking in, so apologies for that. With regards to the Pub & Grill, I am sorry to hear the food was not up to standard. I will pass on this information to the Kitchen and explain to the Pub & Grill that a simple 'sorry' is not satisfactory customer service. I apologies again and hope we will see you again in the near future.Kind regards
6/10 – Grei
Nicholas
Forretningsreisende
23. jan. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nicholas
Bodde her 2 netter i januar 2024
Svar fra GM and Team den 23. jan. 2024
Hello NicholasThank you for your email If you could update us on any ocurrances that happened with your stay we can look into themKind regards
2/10 – Forferdelig
Paul
Forretningsreisende
22. jan. 2024
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
No hot water in morning for a shower, both of us had food poisoning. 5hr trip home from Cardiff wasn’t the best
Paul
Bodde her 1 natt i januar 2024
Svar fra bb den 23. jan. 2024
Dear PaulThank you for your feedback. We will ensure this is passed onto the relevant departments.Kind Regards
10/10 – Utmerket
Meghan
21. jan. 2024
Meghan
Bodde her 1 natt i januar 2024
Svar fra GM and Team den 23. jan. 2024
Hello MeghanThank you for the positive feedbackWe are glad you enjoyed your stay with us and hope we see you again in the near future Kind regards
4/10 – Dårlig
Daniel
16. jan. 2024
Daniel
Bodde her 1 natt i januar 2024
Svar fra Thanks for your feedback den 18. jan. 2024
Dear Daniel, Thank you for your feedback.Kind regards GM + Team
4/10 – Dårlig
Craig
Forretningsreisende
15. jan. 2024
Likte ikke: Renhold, personale og service og romkomfort
Craig
Bodde her 1 natt i januar 2024
Svar fra Thanks for your feedback den 15. jan. 2024
Dear Craig, We are sorry to hear you have not enjoyed your stay with us and will be sure to feedback to our team . Kind Regards GM + Team
6/10 – Grei
Emma
Forretningsreisende
11. jan. 2024
Likte: Renhold og personale og service
Emma
Bodde her 1 natt i januar 2024
Svar fra Thanks for your feedback den 11. jan. 2024
Dear Emma, Thank you for your feedback. Kind Regards GM + Team
4/10 – Dårlig
Anthony K
Forretningsreisende
10. jan. 2024
Likte ikke: Personale og service
Booked a club room, booked in given key, went to room, clearly not a club room, went back told I had been given a family room as all club rooms over booked, charged the same and no offer of reduction even though room was not up to the same standard.
Anthony K
Bodde her 2 netter i januar 2024
Svar fra host den 10. jan. 2024
Hi Anthony Thank you for your feedback during your recent stay. I can confirm that the family rooms have the same benefits as a Club room. We are sorry to see that you felt it was not up to the same standard, we will pass this onto the relevant department. We hope to welcome you back in the foreseeable future. Kind RegardsGM and Team
10/10 – Utmerket
David
9. jan. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
David
Bodde her 1 natt i januar 2024
Svar fra GM and Team den 10. jan. 2024
Hello DavidThank you for your positive responseWe are glad you enjoyed your stay at the Village Hotel Cardiff and hope to see you in the near future Kind regards
8/10 – Bra
Brain
8. jan. 2024
Likte: Renhold
Brain
Bodde her 1 natt i januar 2024
Svar fra GM and Team den 9. jan. 2024
Hello Brian Thank you for the positive feedback We hope to see you again in the near future Kind regards
10/10 – Utmerket
Gill
Reiste med en gruppe
7. jan. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
very impressed with teh ease of the check in the follow up emails checking on how we were getting on . The pool and gym were easy to access altogether fabulous
Gill
Bodde her 1 natt i januar 2024
Svar fra GM and Team den 8. jan. 2024
Hello GillThank you for your feedback We are pleased you enjoyed your stay with us at The Village Hotel CardiffWe look forward to welcoming you back in the near future Kind regards
8/10 – Bra
Luke
7. jan. 2024
Likte: Personale og service og overnattingsstedets bygg og tilstand
Luke
Bodde her 2 netter i januar 2024
Svar fra GM and Team den 8. jan. 2024
Hello Luke Thank you for your feedbackWe hope to see you again in the near futureKind regards
2/10 – Forferdelig
Hayley
7. jan. 2024
Hayley
Bodde her 1 natt i januar 2024
Svar fra GM and Team den 8. jan. 2024
Hello Hayley Thank you for your response If you could provide us with feedback then we will look into the issues that you have rated us for Kind regards
2/10 – Forferdelig
Javirria
1. jan. 2024
Javirria
Bodde her 1 natt i desember 2023
Svar fra GM and Team den 23. jan. 2024
Hello Javirria If you could give us feedback on why you scored us what you have then we can look into fixing what you point out Kind regards
8/10 – Bra
lisa
Reiste med partner
29. des. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff were super helpful and very welcoming the gym was amazing and well equipped and again the staff were vwry helpful
lisa
Bodde her 1 natt i desember 2023
Svar fra GM + Team den 30. des. 2023
Dear Lisa, Thank-you for taking the time to provide us with your valuable feedback, we're pleased to hear you enjoyed the experience with us and we hope to be welcoming you back again in the near future. Kind regards,GM + Team
10/10 – Utmerket
Martin
Forretningsreisende
28. des. 2023
Likte: Personale og service
Likte ikke: Renhold
Great friendly staff throughout, nothing too much trouble
The bedroom & spa was tired and the spa around the beds was dirty, had to ask the pool attendant to clean it , which he did straight away.
Martin
Bodde her 5 netter i desember 2023
Svar fra GM and Team den 28. des. 2023
Hello Martin Thank you for your feedback We are glad you enjoyed your stay with us We hope to see you again in the near futureKind regards
10/10 – Utmerket
DEB
Reiste med familie
27. des. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
DEB
Bodde her 1 natt i desember 2023
Svar fra GM and Team den 28. des. 2023
Hello DebThank you for your feedback We are glad you enjoyed your stay with us at Village Hotel Cardiff And we look forward to your return in the near future Kind regards
10/10 – Utmerket
Scott
Forretningsreisende
25. des. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Scott
Bodde her 1 natt i desember 2023
Svar fra BB den 25. des. 2023
Dear Scott Thank you for your feedback, we are glad to see you had an enjoyable stay. We hope to welcome you back in the foreseeable futureKind RegardsGM and Team
8/10 – Bra
Joanne
23. des. 2023
Likte: Renhold og fasiliteter
Joanne
Bodde her 1 natt i desember 2023
Svar fra BB den 23. des. 2023
Dear Joanne Thank you for your feedback. We are pleased to see that you had an enjoyable stay. We hope to welcome you back in the foreseeable future. Kind RegardsGM and Team
8/10 – Bra
Gareth Owain
23. des. 2023
Gareth Owain
Bodde her 1 natt i desember 2023
Svar fra BB den 23. des. 2023
Dear Gareth Thank you for your feedback during your recent stay with us. We are pleased to see that you had an enjoyable stay. We hope to welcome you back in the foreseeable future.Kind RegardsGM and Team
8/10 – Bra
Rich
Forretningsreisende
21. des. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Rich
Bodde her 1 natt i desember 2023
Svar fra GM + Team den 21. des. 2023
Dear Rich, Thank-you for taking the time to rate your recent stay, we're pleased to hear you enjoyed the experience! We hope to be welcoming you back again in the near future.Kind regards,GM + Team
10/10 – Utmerket
Jac
17. des. 2023
Jac
Bodde her 1 natt i desember 2023
Svar fra Thank you for your feedback den 18. des. 2023
Dear Jac, Thank you for your feedback . Kind Regards GM+ Team
10/10 – Utmerket
Danny
17. des. 2023
Danny
Bodde her 1 natt i november 2023
Svar fra Thank you for your feedback den 18. des. 2023
Dear Danny, Thank you for your feedback . Kind Regards GM+Team
10/10 – Utmerket
Yvonne
15. des. 2023
Likte: Personale og service og romkomfort
Pool
Always enjoy staying at The Village, love the swimming pool
Yvonne
Bodde her 1 natt i desember 2023
Svar fra Gm and Team den 15. des. 2023
Hello YvonneThank you for the feedback We are glad you enjoyed your stay with us at the Village Hotel Cardiff We look forward to seeing you again in the near future Kind regards
6/10 – Grei
Verifisert reisende
Forretningsreisende
13. des. 2023
Likte: Personale og service og romkomfort
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Non club rooms are dated
Having stayed previously in club rooms, was disappointed to find the normal double rooms to be dated and need of modernisation, especially the bathroom. The tap in the sink leaked. Room cleaning was done to a poor standard. Cobwebs and dust on the walls. Hair was found in the mugs too.
Verifisert reisende
Bodde her 1 natt i desember 2023
Svar fra GM and Team den 15. des. 2023
HelloThank you for your feedback We are sorry to hear about your stay and will definitely look at these issues raised and feed them back to relevant departments Kind regards
6/10 – Grei
Susan
12. des. 2023
Likte: Renhold og personale og service
Average
Had to pay for parking and pool as extras which wasn't mentioned at time of booking. Given a very noisy room.
Susan
Bodde her 1 natt i desember 2023
Svar fra bb den 12. des. 2023
Dear Susan Thank you for your feedback during your recent stay with us. We will pass on your feedback to the relevant departments. Kind RegardsGM and Team