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Anmeldelser av Park Plaza Cardiff

4 out of 5
Park Plaza Cardiff
Grey friars Road, Cardiff, Wales

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 573 av totalt 1004 anmeldelser." "
Rangering på 8 − Bra. 287 av totalt 1004 anmeldelser." "
Rangering på 6 − Grei. 79 av totalt 1004 anmeldelser." "
Rangering på 4 − Dårlig. 43 av totalt 1004 anmeldelser." "
Rangering på 2 − Forferdelig. 22 av totalt 1004 anmeldelser." "

9,2/10

Renhold

9,0/10

Personale og service

8,8/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Anne-Hilde

Likte: Overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2019
Svar fra Kate Jacyna den 16. des. 2019
Dear Guest, Thank you for your feedback and for taking the time to rate your stay. We hope you choose to stay with us again in the future.

10/10 – Utmerket

Peggy

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Meget bra
Vi bestilte Executive rom som var stort, comfortabelt og rolig. Fantastisk god air condition, nydelig bad med store, gode håndklær og god, stor seng. Frokost på terassen var nydelig og betjeningen var veldig hyggelig.
Bodde her 5 netter i juli 2019

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Kan anbefales
Bra hotell. Sentralt beliggende til det meste.
Bodde her 1 natt i april 2019
Svar fra Angela den 18. mai 2019
Dear Expedia user, Thank you for your feedback and for taking the time to write about your experience. We are delighted to see that you enjoyed your stay. We look forward to your next stay.

8/10 – Bra

Maria

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Partue
Supert opphold, deilig frokost og bare 1 min gange fra shopping street.
Bodde her 1 natt i mars 2019
Svar fra Angela den 11. apr. 2019
Dear expedia user, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay.

10/10 – Utmerket

Will

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff were very welcoming and helpful throughout the stay. The location is excellent for the centre of town and the castle, with convenient parking across the road at the NCP. Rooms were a decent size, clean and had good facilities - nothing unexpected but everything that we needed. The bath was particularly comfortable - normally we find them a bit narrow.
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Lesley

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Central location, spacious comfortable rooms
Bodde her 4 netter i mai 2024

10/10 – Utmerket

Stephen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

6/10 – Grei

Katie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very noisy at night, music until approx 3am could be heard in our room.
Bodde her 1 natt i mai 2024

4/10 – Dårlig

Paula

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We stayed in room 224 and it was facing the road, the noise from the pubs opposite was really loud. There was no air conditioning in the room.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Anita

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff were incredibly helpful. Well situated and convenient.
Bodde her 1 natt i mai 2024

8/10 – Bra

Waleed

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Close to town centre, clean, bright and spacious rooms. Friendly and helpful staff.
Bodde her 1 natt i mai 2024

8/10 – Bra

Stuart

Likte: Renhold
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Robyn

Bodde her 1 natt i mai 2024

10/10 – Utmerket

Ka Yin

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
good
Bodde her 2 netter i april 2024

6/10 – Grei

Helen

Reiste med partner
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
We were in a room at the front of the hotel. The bars on the other side of the street were very noisy. The street was noisy until after 3.00am. Whilst I know the hotel has no control over this it is not conducive to a pleasant stay. The room itself was tired, the net curtains were very dusty. Externally the hotel is also quite tired. On a positive note the staff were lovely
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Pauline

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

6/10 – Grei

Gillian

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

10/10 – Utmerket

Akex

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

8/10 – Bra

Awa

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
It was good but, would request to widen the Full English Breakfast variety.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Huw

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Best hotel in Cardiff! Comfortable rooms, relaxing bar area, wonderful restaurant and relaxing pool. Even the receptionist spoke Welsh!
Bodde her 1 natt i april 2024

10/10 – Utmerket

Nick

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
.
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Michael

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice food and lovely staff.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Navin

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was excellent , rooms were good , swimming pool was good
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Brian

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent staff. Very friendly and helpful. Highly recommend this hire.
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Debbie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A lovely central location, nice helpful staff, good choice for breakfast, nice and clean and a great pool!
Bodde her 2 netter i mars 2024
Svar fra Daniela den 10. mars 2024
Dear Debbie,thank you for taking the time to leave a review regarding your stay here with us. We appreciate all the feedback we receive, and we are thrilled you enjoyed the room. We do hope to see you back again in the future. Best regards, Daniela Front Desk

8/10 – Bra

charles

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Worth considering
Very nice hotel. Clean, comfortable and quiet room. Nice staff, well located.
Bodde her 2 netter i februar 2024
Svar fra Daniela den 3. mars 2024
Dear Charles,Thank you for your feedback and the high score. We are looking forward seeing you back for another wondeful stay! Best regards, Daniela, Front Desk

10/10 – Utmerket

John

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
So relaxing
Really friendly environment and clean atmosphere I loved the stay thank you
Bodde her 1 natt i februar 2024
Svar fra Daniela den 24. feb. 2024
Dear John,Thank you for your review and the score. We are so happy to hear that you had a wonderful stay here at Park Plaza Hotel in Cardiff. We hope to see you again soon. Kind Regards Daniela Front Desk

10/10 – Utmerket

Sarah

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Daniela den 21. feb. 2024
Dear Sarah, Thank you for your review and score. We hope to see you again in the future! Best regards, Daniela Front Office Team

8/10 – Bra

Alice

Likte: Renhold og personale og service
Bodde her 1 natt i februar 2024
Svar fra Daniela den 21. feb. 2024
Dear Alice, Thank you for your review and score. We hope to see you again in the future! Best regards, Daniela Front Office Team

8/10 – Bra

James

Bodde her 1 natt i februar 2024
Svar fra Daniela den 21. feb. 2024
Dear James, Thank you for your review and score. We hope to see you again in the future! Best regards, Daniela Front Office Team

10/10 – Utmerket

Stella

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Close to shops bars center town
Bodde her 2 netter i februar 2024
Svar fra Daniela den 21. feb. 2024
Dear Stella, Thank you for your review and score. We hope to see you again in the future! Best regards, Daniela Front Desk

10/10 – Utmerket

Verifisert reisende

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
It was okay
It was lovely, the bed was comfortable & the bath was amazing. The apps on the tv were slow & the room was cold even with the heater on. I liked the fact that we could stay till 12. Wasn't over the moon for the price I paid as I don't feel like we had our money worth.
Bodde her 1 natt i februar 2024
Svar fra Stephanie den 16. feb. 2024
Good Afternoon I am delighted to read that you had a fantastic time with us. I have shared your feedback with all the team and it’s great to let them know that they are doing a great job especially when they hear it from our guests.  Great reviews help to motivate our team to do a better job and really feel appreciated.  Kind RegardsPark Plaza Hotel

10/10 – Utmerket

Pasang

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely stay in Cardiff
It was good experience
Bodde her 1 natt i februar 2024
Svar fra Stephanie den 16. feb. 2024
Good AfternoonThank you for choosing to stay at the Park Plaza Cardiff. We really appreciate you taking the time to share your experience with us as it will truly help us to continue to drive high standards of service and hospitality. I am delighted to read that you had a fantastic time with us. I have shared your feedback with all the team and it’s great to let them know that they are doing a great job especially when they hear it from our guests.  Great reviews help to motivate our team to do a better job and really feel appreciated.Kind Regards Stephanie Park Plaza Hotel

10/10 – Utmerket

Suzanne

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
we liked everything about hotel, on arrival to room our A/C wasn't working so we were given a different room which was great.
Bodde her 2 netter i januar 2024
Svar fra Daniela den 18. feb. 2024
Dear Suzanne, Thank you for your review. We are glad to hear you had a good stay and we are happy to see our that our team moved your booking to another room in a swift manner which we hope was to your satisfaction. We look forward to welcoming you back in the near future for another wonderful stay! Kind Regards, Daniela Front Office Team

8/10 – Bra

Ryan

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024
Svar fra Daniela den 18. feb. 2024
Dear Ryan,Thank you for your review and great score. We hope you had a lovely time here at Park Plaza in Cardiff and we hope to see you back! Best regards, Daniela Front Desk

4/10 – Dårlig

Neil

Forretningsreisende
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Rip off car park - Average food but good Gym/Pool
The Hotel itself was good with good leisure facilities which had friendly staff. My real disappointment was that it never indicated that there was no parking on-site. I had to use an NCP over the road which after the 'token' hotel guest discount cost me approx £50 for 2 nights parking! And I parked from around 7pm until 8am. If I knew this I would have booked elsewhere. The food was average but priced for a 'better' hotel. Cooked breakfast was only just warm and the evening meal was bland. You'll find somewhere better and be made to feel more welcome i;m sure. I won't return.
Bodde her 2 netter i januar 2024

8/10 – Bra

Janet

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very enjoyable
Svar fra Daniela den 30. jan. 2024
Dear Janet, Thank you for your feedback and it was a pleasure to have you as a guest! We hope to see you again in the future! Best regards, Daniela Front Office Team

8/10 – Bra

Douglas

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
Bodde her 1 natt i januar 2024
Svar fra Daniela den 30. jan. 2024
Dear Douglas, Thank you for your feedback and it was a pleasure to have you as a guest! We hope to see you again in the future! Best regards, Daniela Front Office Team

10/10 – Utmerket

David

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a convenient walk to everywhere I needed to get to. Staff was nice. I will stay again if ever back
Bodde her 3 netter i januar 2024
Svar fra Daniela den 30. jan. 2024
Dear Douglas, Thank you for your feedback and for your kind words about our staff. It was a pleasure to have you as a guest and we hope to see you again in the future! Best regards, Daniela Front Office Team

10/10 – Utmerket

Pauline

Bodde her 1 natt i januar 2024
Svar fra Daniela den 30. jan. 2024
Dear Pauline,Thank you for your feedback. It was a pleasure to have you as a guest and we hope to see you back!Best regards, Daniela, Front Desk

6/10 – Grei

Verifisert reisende

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
A good option for near to town.
Good location and nice clean room. The sink tap appeared to be faulty in the room so ran all night and disturbed our sleep. Also someone entered our room in the morning 90mins before checkout and caught me topless. I assume it was hotel staff. We didn't get to use the hotel spa or restaurant so cannot comment
Bodde her 1 natt i januar 2024
Svar fra Daniela den 30. jan. 2024
Dear guest, Thank you for taking the time to leave us a review. We appreciate you pointing out all the issues you had during the stay and rest assured this will be passed to the management for further improvements. We hope to see you again in the future! Best regards, Daniela Front Office Team

10/10 – Utmerket

Brandon

Bodde her 1 natt i januar 2024
Svar fra Daniela den 30. jan. 2024
Dear Brandon,Thank you for your feedback, it was a pleasure to have you as a guest. We hope to see you again in the future! Best regards, Daniela Front Office Team

2/10 – Forferdelig

Ian

Bodde her 2 netter i januar 2024
Svar fra Daniela den 30. jan. 2024
Dear Ian, Thank you for your review. We hope to see you again in the future! Best regards,Daniela Front Office Team

2/10 – Forferdelig

David

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Arrived at 5pm, needing to rest, having booked a Superior Room. Unfortunately, "Winter Wonderland" was in full swing immediately outside, as well as the tv not working. Reception said the fair would finish at 10pm and that it wasn't a problem for other guests. We asked to be moved and were downgraded, but away from the noise. The heating did not function. At 7pm, we were finally moved to another room, which was satisfactory. Two hours wasted - we could not even use the pool, or spa by this time. Reception kindly offered to refund the £10 price difference on the room we were eventually allocated. In the morning, we arrived early for breakfast. We waited in the doorway as instructed, and waited some time before we were seated. The continental breakfast was quite pleasant, but the cooked breakfast, on the other hand, was terrible. Nothing appeared to be freshly cooked, even though we were amongst the first in the dining room. Bacon was like cardboard, the sausages were overcooked and tasteless, and the eggs were like rubber (and when I checked the menu, they were supposed to be cooked to order). Had I not prepaid for our stay, i would have refused to pay when checking out. Staff didn't seem to care. We were told "sorry". 4 stars - absolutely not in my book. Awful
Bodde her 1 natt i desember 2023

6/10 – Grei

Lucy

Likte: Renhold
An ok stay
The overnight stay was to celebrate my husbands birthday. We enjoyed our stay but we were disappointed with a few things. Despite the room being very clean, it definitely needs updating. The room was very spacious but not very modern. Breakfast was very busy so we had to wait. This was not a problem for us though. Tea snd coffee arrived after we’d finished our breakfast. The tea snd coffee weren’t very nice at all but the breakfast was lovely.
Bodde her 1 natt i desember 2023
Svar fra Daniela den 30. jan. 2024
Dear Lucy, Thank you for your review. Our management team take onboard all the reviews for further improvements and thank you for mentioning those to us. We hope to see you again in the future! Best regards, Daniela Front Office Team

10/10 – Utmerket

Rob

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent hotel
Excellent stay. Very friendly and helpful staff. Comfortable room. Lovely breakfast and definitely worth the extra cost. Parking was expensive at the NCP, which is the only thing I'd have changed.
Bodde her 2 netter i desember 2023
Svar fra Daniela den 6. jan. 2024
Dear Rob,Thank you for taking the time to review your recent stay with us. We are glad to see you had a good time here at Park Plaza in Cardiff and you find our staff helpful and friendly. We look forward to welcoming you back soon for another wonderful stay! Kind Regards, Daniela Front Office Team

10/10 – Utmerket

David

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Daniela den 6. jan. 2024
Dear David,Thank you for your feedback and we look forward to welcoming you back soon for another wonderful stay! Kind Regards, Daniela Front Office Team

10/10 – Utmerket

gareth

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Daniela den 6. jan. 2024
Dear Gareth,Thank you for your feedback and we look forward to welcoming you back soon for another wonderful stay! Kind Regards, Daniela Front Office Team

6/10 – Grei

Irene

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Daniela den 6. jan. 2024
Dear Irene,Thank you for your feedback and we look forward to welcoming you back soon for another wonderful stay! Kind Regards, Daniela Front Office Team

10/10 – Utmerket

Rachel

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Daniela den 6. jan. 2024
Dear Rachel,Thank you for your feedback and we look forward to welcoming you back soon for another wonderful stay! Kind Regards, Daniela Front Office Team