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Anmeldelser av Gateway Hotel

3 out of 5
Gateway Hotel
42 Chepstow road, Newport, Wales

Anmeldelser

7,2

Bra

Rangering på 10 − Utmerket. 32 av totalt 120 anmeldelser." "
Rangering på 8 − Bra. 42 av totalt 120 anmeldelser." "
Rangering på 6 − Grei. 20 av totalt 120 anmeldelser." "
Rangering på 4 − Dårlig. 13 av totalt 120 anmeldelser." "
Rangering på 2 − Forferdelig. 13 av totalt 120 anmeldelser." "

7,8/10

Renhold

7,2/10

Personale og service

7,2/10

Fasiliteter

7,2/10

Overnattingsstedets bygg og tilstand

7,2/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Wayne

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Plenty of take aways availabke and a wetherspoons 10 mins walk away. Good location and good parking
Bodde her 1 natt i mai 2024

6/10 – Grei

David

Bodde her 1 natt i mai 2024

8/10 – Bra

Christopher

Bodde her 2 netter i april 2024

10/10 – Utmerket

Dave

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Recently refurbished property and to a very high standard, great value and nice breakfast.
Bodde her 3 netter i april 2024

8/10 – Bra

Nigel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great value for money
Bodde her 3 netter i mars 2024

2/10 – Forferdelig

Peter

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We got at hotel 3pm which was the check-in time kept us waiting outside for 30 minutes then when we got in kept us waiting another 15 minutes before we had keys to get in room then to top it all off shower was leaking and only had hand towels in room no bath towels will never use hotel again
Bodde her 1 natt i mars 2024

8/10 – Bra

Paul

Forretningsreisende
Likte: Renhold og overnattingsstedets bygg og tilstand
Lights on all night outside of the room
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Sam

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Quite a soothing experience
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Peter

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

8/10 – Bra

Maham

Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Nick

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Mel

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastic value for money
Fantastic value for money - very nice clean, good sized room with plenty of hot drinks available (and biscuits!). Good sized modernised bathroom. Very polite and friendly staff, and a very good breakfast included in the price! We would definitely stay here again.
Bodde her 1 natt i desember 2023

8/10 – Bra

Mike

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Two nights in December 23
Lovely people. Very clean. Great value.
Bodde her 2 netter i desember 2023

8/10 – Bra

Wendy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Ample parking. Friendly staff. Modern room. Clean. Nice TV . Generous tea and coffee. Comfortable bed. Good lighting. Plenty of storage. Bathroom was clean, water hot. Towels could have been bigger. Breakfast tasty, hot and made to order. Excellent coffee.
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Hristo

Bodde her 1 natt i desember 2023

8/10 – Bra

Simden

Forretningsreisende
Bodde her 1 natt i desember 2023

4/10 – Dårlig

Sara

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2023

8/10 – Bra

Chris

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very happy with this hotel. Room was spotlessly clean with a modern bathroom and shower. Comfortable bed as well. Would definitely recommend.
Bodde her 1 natt i november 2023

10/10 – Utmerket

daniel

Bodde her 1 natt i november 2023

6/10 – Grei

Emma

Budget and Tired could do better
The reception check in was awful had to ring a mobile number wait for someone to arrive even at 15.15 afternoon.Also bathroom window did not close so totally freezing having a shower with window open in nov .Also hallway smells and grubby looking with a open window in nov .my experience was durable for one night .
Bodde her 1 natt i november 2023

10/10 – Utmerket

Sahin

Bodde her 1 natt i november 2023

8/10 – Bra

Bernard

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Can you both please update the contact number for this hotel as it led to a bad check in experience
Bodde her 1 natt i november 2023

10/10 – Utmerket

Wellington

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The receptionist was a nice and helpful
Bodde her 1 natt i november 2023

10/10 – Utmerket

Nick

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2023

6/10 – Grei

Mark

Reiste med en gruppe
Likte: Renhold
Likte ikke: Personale og service
Ordered a twin room but was put in a double room. Quickly corrected but not an ideal start. The young lady who was serving breakfast was very polite & helpful but wasn't to offer a vegetarian option for the cooked breakfast. Breakfast is great, if you like meat. Stayed here a year ago and service has dropped which is a shame as the room & location was perfect.
Bodde her 2 netter i juli 2023

6/10 – Grei

A

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Newport Stay
Room was on 3 floor three flights of stairs bit much for a OAP. Cigarette burn in sheet and broken Shower heat attachment mean you need to hold head to wash. Wifi was good and worked well, Breakfast was in different building had to got outside (Could get wet if raining) to other building, Breakfast was OK English or cereal or apples, fruit juices tea or coffee. Reasonably priced with parking. walking distance to town and food.
Bodde her 1 natt i mai 2023

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Cheap and cheerful stay! Very basic room but great if all you need is a tidy room for the night. Would stay again.
Bodde her 1 natt i mai 2023

4/10 – Dårlig

James

Bodde her 2 netter i mai 2023

6/10 – Grei

Peter

Likte: Renhold
Bit basic, but acceptable. Room bit small. More B&B than hotel?
Bodde her 1 natt i mai 2023

8/10 – Bra

Penelope

Reiste med partner
Likte: Renhold
Clean and tidy room with good supply of tea/coffee etc
Bodde her 1 natt i mai 2023

10/10 – Utmerket

SEAN

Likte: Renhold
Likte ikke: Personale og service
Bodde her 2 netter i april 2023

6/10 – Grei

Josephine

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
A bit dated but clean!
The main areas are a bit dated but the room was modern, clean and comfortable. It's on a main road so a bit noisy at night. Short walk to the centre where there are restaurants , etc.
Bodde her 1 natt i april 2023

8/10 – Bra

Liam

Reiste med en gruppe
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Awful service, great room
We arrived mid afternoon to a sign on the door saying back in 10 minutes. After around 15 minutes, a woman unlocked the door and walked away. I assumed this was another guest initially as there was no hello, greeting or welcome. The woman was continually coughing, spluttering and wiping her nose with a tissue. We followed her into the reception area where she sat down and in silence just handed me a sheet to fill out, asked my reservation code and this was followed by more silence. It felt like me and my friend was an inconvenience. She also took a phone call during this which I assume was for help on how to use the system. After another long silence she got the keycard which she then WIPED with the tissue she’d been using to blow her nose! Told us where to stay which was kind of complicated, ‘three doors down, room 9 floor 2’ it was quite hard to hear her as she was really quiet. She didn’t tell us where our included breakfast would be or when, when to check out, or any additional information. It turns out the place we were staying was four doors down and the room itself was brilliant and clean. The next morning we left at 11.30 and there was no information on where to put the keycard to our room. The reception was also closed and as we were in a rush, we had to leave it under the mat of the reception door. Overall it was a great stay and we slept well, but something needs to be done about service as we also missed out on breakfast that we paid for.
Bodde her 1 natt i april 2023

8/10 – Bra

Anthony

Bodde her 1 natt i mars 2023

2/10 – Forferdelig

Iman

Bodde her 1 natt i mars 2023

8/10 – Bra

Carol

Bodde her 2 netter i februar 2023

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
worst hotel
On arrival i made our beds up as the matress topper was under the bed torn bed sheets,dirty walls and skirting,used bathroom matt,drilling and banging building work going on in the next room breakfast wasnt the best turkey rashers instead of bacon no one to speak to about our room back home tryed ringing several times but no answer
Bodde her 2 netter i februar 2023

10/10 – Utmerket

Lesley

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The stay was very good. When I arrived I was suffering with a breathing bproblem. Thestaffmember on reception I immediately changed my room to a downstairs disability room. Very thouhgtful and considerate. Inhave stayed at the hotel before and always find it a pleasant stay and clean.
Bodde her 3 netter i desember 2022

10/10 – Utmerket

J

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
excellent value for money
spotlessly clean, ideally situated & including a breakfast that puts more expensive hotels to shame
Bodde her 2 netter i desember 2022

2/10 – Forferdelig

Debby

Bodde her 1 natt i september 2022

10/10 – Utmerket

Gillian

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Room was lovely & clean. Bathroom was lovely with a great shower. Toilet pressure wasn't great though, flush was rubbish. Great to have off road parking on site. Breakfast was lovely. Young Girl serving breakfast was really lovely. Reception on checkin though was awful, no welcome, no smile etc.
Bodde her 1 natt i november 2022

2/10 – Forferdelig

Nigel Alan

Forretningsreisende, Reiste med en gruppe
Likte ikke: Renhold
The best thing was we had a refund back into our account. We had a room with a broken
Bodde her 1 natt i oktober 2022

4/10 – Dårlig

Jo

Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel was pretty battered, holes and large dents/scuffs on walls, damaged furniture but worse was shower, could not be used as nowhere to hang shower head! Service at breakfast was poor but food was reasonable.
Bodde her 1 natt i oktober 2022

2/10 – Forferdelig

Carlene

Bodde her 1 natt i oktober 2022

2/10 – Forferdelig

David

Likte ikke: Overnattingsstedets bygg og tilstand
I was in room 5. In thr room below me there was some kind of motor running on/off all night long. I had no sleep and left with a bad headache ruining my day.
Bodde her 1 natt i oktober 2022

10/10 – Utmerket

Michael

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very warm welcome and great place to stay.
Bodde her 1 natt i september 2022

10/10 – Utmerket

Kristiyana

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
It. Was excellent stay,. My room bed was wobbly. when i complained,. The gentleman at the receiptient gave me a nice double bed room.
Bodde her 1 natt i august 2022

8/10 – Bra

Daniel

Reiste med en gruppe
Likte ikke: Romkomfort
Bodde her 1 natt i august 2022

10/10 – Utmerket

Steve

Bodde her 1 natt i august 2022

8/10 – Bra

gwen

Bodde her 4 netter i august 2022