Hoteller nær Capitol teater

«Manager not there when I tried to check in at 11pm. He showed up fifteen minutes later. Was charged extra $100 stated it will be returned but hasn't yet. Room was freezing even though we turned the heater on. Never warmed up the room Bed was comfortable and managed to keep us warm. »

«Great stay»

«Great service and clean rooms »

«Our stay was so great, that we booked it another night. We never had a failed trip at Turning Stone. Our itinerary when we come is chill by the pool, play at the casino and just chill, and we get to do that. We come from Kahnawake QC, Canada to visit. We book every year when Syracuse Nationals come up in July!»

«Clean room and super convenient shuttle to casino.»

«They are doing construction, which begins at 6am! At a casino! Most people have only been asleep for a few hours at that time. I work for a hotel and we would never do any renovations or new building before 9am, and we are definitely not a late night spot like Turning Stone. The least they could have done was to let me know at checkin that there will be big trucks revving and backing up (with the corresponding beeping noise) and dudes on the roof right outside yelling down to the ground below. ...

«1) A maintenance person had to let us OUT of our room. The door would not open from inside. He did come to our aid as soon as I called the front desk, but it as been that way all night- a serious safety hazard. 2) Breakfast was supposed to be open at 7. It was still being set up at 7:20. 3) Our room was clean and warm, which was why they still got a 3. »

«Was very clean. Staff auper friendly and more then accommodating. Would stay here again. »

«Great st»

«👍»

«Staff were great, rooms were clean»

«Clean room and bath, comfortable bed and pillows. Quiet. Easy heat, A/C, fan controls.»