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Anmeldelser av The Bantry Aparthotel by Totalstay

4 out of 5
The Bantry Aparthotel by Totalstay
8 Alexander Road, Bantry Bay, Cape Town, Western Cape

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 159 av totalt 310 anmeldelser." "
Rangering på 8 − Bra. 115 av totalt 310 anmeldelser." "
Rangering på 6 − Grei. 20 av totalt 310 anmeldelser." "
Rangering på 4 − Dårlig. 11 av totalt 310 anmeldelser." "
Rangering på 2 − Forferdelig. 5 av totalt 310 anmeldelser." "

9,2/10

Renhold

9,0/10

Personale og service

8,6/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

7,8/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

8/10 – Bra

Daniel og Norway

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice hotel in great location
We had a very nice week at the Three Cities Bantry Bay Luxury Suites. Great location at the end of Sea Point. Nice room and great service. We´ll be back!

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very nice
Nice people working there, felt like home. Good service!

10/10 – Utmerket

MARIA

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

6/10 – Grei

Rowan

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 5 netter i september 2023

10/10 – Utmerket

Wenchao

Bodde her 1 natt i september 2023

10/10 – Utmerket

J

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Feeling like a glitzy jetsetter
I booked a standard duplex and did not know that this means the view is down the busy main road in Sea Point so cannot open the sliding doors or windows due to noise. The duplex was on the 4th floor. I then realised as a Gold member I could have been offered a free upgrade. After chatting to the friendly reception staff and the manager on duty we reached a win-win situation, I just paid in a little bit to get a super upgrade to a penthouse duplex suite on the 5th floor!!! I already booked a very good low season winter's rate so this was an amazing deal. Amazing large patio at the back (same level as bedroom) with a view of Lion's Head hill and to the front a spectecular view of the Atlantic Ocean. The lounge and kitchen level also had a balcony with a sea view. I would recommend to rather park on the 1st level as the basement level is very small and tight. This was a once in a lifetime stay as the hotel will be renovated soon and I am sure it will most likely be much much more expensive then.
Breakfast
Breakfast
Afternoon sun in lounge
Sunset
Bodde her 2 netter i juni 2023

8/10 – Bra

Alexander

Bodde her 1 natt i juni 2023

8/10 – Bra

Workneh

Bodde her 4 netter i mai 2023

10/10 – Utmerket

Fanny

Bodde her 2 netter i april 2023

8/10 – Bra

Godwill

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Stay was alright and comfortable
Bodde her 1 natt i mars 2023

8/10 – Bra

Viadex Ltd

Likte: Renhold, personale og service og romkomfort
Good value and great location
The hotel is in a great location and is good value for money.
Bodde her 1 natt i februar 2023

4/10 – Dårlig

Ilan

Reiste med familie
Likte: Renhold
There are a few issues with this property. Firstly and most importantly, South Africa has rolling blackouts around two to three times a day. This Property does not have a backup generator at all. This means complete darkness with limited backup lighting - nor do the elevators work during blackouts, sonic you stay there don’t be on the 4th floor. This is not disclosed in their website or on Expedia. Almost all hotels in South Africa have adequate power backups. Secondly, staff are quite unfriendly and unhelpful. It seemed everything was a hassle. I requested a an hour later checkout and was refused without checking their system and the hotel was clearly empty. In addition you cannot charge things at the bar to your room. Small things that may irritate travelers. Room wise, it’s ok but not great. Despite having ‘VIP’ access we were given a room facing the main road in the loud side of the hotel. The cheap plastic blinds don’t block out the sun so you should expect to be awake very early especially in summer. The shower gel in the bathroom had some mold on the bottle. All in all there are much better options on the Atlantic seaboard at that price.
Bodde her 1 natt i februar 2023

6/10 – Grei

Janina

Bodde her 4 netter i februar 2023

10/10 – Utmerket

alex

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely stay at Bantry Bay
Nice hotel conveniently located in a beautiful part of town. Service was excellent, breakfast was good, room amenities were great. Only issue was the lack of sufficient generator backup during electricity load shedding periods in the area; we were told that the hotel was in the process of getting the issue fixed.
Bodde her 2 netter i februar 2023
Svar fra Team at Bantry Bay den 24. feb. 2023
Thanks so much for your feedback, its appreciated and not taken lightly!

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Bantry bat suite hotel
Bodde her 3 netter i februar 2023
Svar fra Team at Bantry Bay den 24. feb. 2023
Thanks so much for your feedback!

4/10 – Dårlig

Mia

Forretningsreisende
Likte ikke: Personale og service
Bodde her 1 natt i februar 2023
Svar fra Ryan den 9. feb. 2023
Thank you for visiting The Bantry Bay Suite Hotel recently. I am receipt of your electronic survey of your recent stay and must admit I am saddened that we did not live up to your expectations. This is obvious from the low score you elected to award us. I am terribly sorry for the bitter taster this left you with. I am sure you can appreciate that we in the Hospitality Industry always value feedback, such as yours, in order to ensure that we constantly improve where we need to, in order to have you, our guests, have an exceptional experience when staying in our hotel. We look forward to welcoming you back to in the hopefully not too distant future and trust we might have the opportunity to right this matter.Kind Regards, Management.

8/10 – Bra

Merilyn

Bodde her 2 netter i januar 2023
Svar fra Ryan den 9. feb. 2023
Good Day- Thank you so much for your amazing review. We are delighted to know you & your family enjoyed your stay with us - our facilities as well as our staff service. This in turn will hopefully ensure that this property becomes your “home” when next in Cape Town. We look forward to welcoming you back in the hopefully not too distant future.Kind Regards, Management.

10/10 – Utmerket

Rebecca

Bodde her 6 netter i juli 2022

10/10 – Utmerket

Troy

Bodde her 1 natt i juli 2022

10/10 – Utmerket

Scott

Bodde her 7 netter i mai 2022

10/10 – Utmerket

Barnaby

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I really enjoyed my stay here and found the staff extremely helpful, friendly and attentive.
Bodde her 3 netter i mars 2022

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2022

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great location and very comfortable stay.
Bodde her 1 natt i november 2021

10/10 – Utmerket

Jeffrey

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i november 2021

8/10 – Bra

Alnida og Florissant

Bodde her 6 netter i oktober 2021

8/10 – Bra

Upnisad

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Overall a wonderful play to unwind in Seapoint
Overall i enjoyed my stay at this wonderful establishment. My only minor issues related to what was included in my booking as free. I had free self parking yet i was asked both on arrival and departure to pay for parking, however on both occasuons when i told the receptionists parking was included they said its ok. I was also supposed ro get a free bottle of wine during my stay which i did not get. Im not sure if this was reflected in the booking that was sent to the hotel from hotels.com.
Bodde her 3 netter i mai 2021

8/10 – Bra

stephen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
GREAT SEAVIEW
Sea facing rooms are large. You have a separate lunge and kitchen from the main bedroom and parking is now free. Breafast is more than enough catering for both hot and cold. I come here year on year as its a great location and a great seaview
Bodde her 3 netter i mars 2021

8/10 – Bra

Carike

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The location is great but my room was very noisy so sleep quality not great; other than that 10 out of 10
Bodde her 3 netter i mars 2021

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
location is good, close to the city centre and waterfront. Hotel nice and clean and staff friendly
Bodde her 1 natt i mars 2020

10/10 – Utmerket

Sam og UK

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good location..fantastic staff... lovely room.... great breakfast
Bodde her 7 netter i februar 2020
Svar fra Juanita den 18. feb. 2020
Dear Sam Thank you very much for taking the time to review us, we really appreciate it. Wishing you a super awesome day and all of the best Kind Regards Juanita

6/10 – Grei

Verifisert reisende

Likte: Personale og service
Bodde her 1 natt i februar 2020
Svar fra SamRev den 13. feb. 2020
Thank you so much for the feedback.

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Reat stay.
The hotel was nice. The location was great. There was an electricity shutdown for a couple of times in our stays there. The service is great and the staff are excellent.
Bodde her 7 netter i januar 2020
Svar fra Juanita den 14. jan. 2020
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

gillian

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent stay
Really friendly helpful staff. Really amazing choice for breakfast. Bar good. Pool area fine. Very convenient for lovely Seapoint beaches, shops and restaurants.
Bodde her 9 netter i november 2019
Svar fra Juanita den 14. jan. 2020
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

daisy

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excelente
Voltamos encantados com a cidade, limpa, organizada e acolhedora, assim como o hotel. Temos as melhores recordações do hotel, a gentileza dos funcionários, que chega até mesmo a ser carinhosa,
Bodde her 3 netter i november 2019
Svar fra Juanita den 14. jan. 2020
Thanks for staying with us. We appreciate your feedback!

8/10 – Bra

christina

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Gute Lage, Bus vor der Haustür
Lage und Zimmer sind super. Service an der Bar eher weniger. Frühstück ist schade dass die Eierspeisen für die paar Gäste nicht frisch zubereitet werden. reception sehr hilfsbereit
Bodde her 4 netter i november 2019
Svar fra Juanita den 14. jan. 2020
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff could not have been better but why the dishonesty of showing beachfront location in doctored photos. What a cheap shot.
Bodde her 4 netter i november 2019
Svar fra RevManagement den 19. nov. 2019
Thank you so much, we appreciate the feedback. Sorry you felt that we doctored images however all images taken are from the upper floor rooms with authentic sea-views.

10/10 – Utmerket

DAVID

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Such a friendly staff and excellent accommodation
Bodde her 3 netter i oktober 2019
Svar fra RevManagement den 19. nov. 2019
Thank you so much, we appreciate the feedback

10/10 – Utmerket

Gerard

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2019
Svar fra RevManagement den 19. nov. 2019
Thank you so much, we appreciate the feedback

10/10 – Utmerket

Carol

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
9.6
Bodde her 2 netter i oktober 2019
Svar fra Management den 27. nov. 2019
Thank you so much for the feedback Carol :)

10/10 – Utmerket

Beth og Modesto, CA

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This suite hotel is only a block from the beach. Our room on the 3rd floor had a nice view of the ocean. Also, its within walking distance to shops and restaurants. We especially liked Sundoo for Indian food. My only complaint is that the seagulls are very loud. They woke us up each morning!
Bodde her 4 netter i september 2019
Svar fra RevManagement den 19. nov. 2019
Thank you so much, we appreciate the feedback

10/10 – Utmerket

Lameez

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i august 2019
Svar fra Juanita den 2. sep. 2019
Dear Lameez Thank you very much for the review received. We hope to welcome you back in the not too distant future. Wishing you a great day and week. Kind Regards Juanita

10/10 – Utmerket

SuSu og Harare

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful visit. Thoroughly recommend this wonderful hotel above all others. My absolute favorite in Cape Town
Bodde her 6 netter i mai 2019
Svar fra Sam den 10. juni 2019
Thank you so much for your feedback, its highly valued.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bantry bay .Alexander road.
In a nice location. Next to red bus tour stop. Very helpful staff.Breakfasts fab. Our duplex suite had 2 single beds,a pull down double bed. Having two bathrooms was convenient.Small kitchen area. Cleaned each day. Would recommend.
Bodde her 9 netter i april 2019
Svar fra Sam den 10. juni 2019
Thank you so much for your feedback, its highly valued.

8/10 – Bra

Verifisert reisende

Likte: Renhold og personale og service
The view was incredible. The place was very dated and the swimming pool was not very inspiring. Needs an uplift I’d say.
Bodde her 2 netter i april 2019
Svar fra Sam den 10. juni 2019
Thank you so much for your feedback, its highly valued.

8/10 – Bra

Joe og UK

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good stay would go back
The bungalows are really nice and bathroom very spacious. The rooms themselves can be a little warm, even with the air conditioning as cold as it will go. Security regularly go round the bungalows which is reassuring too, however, the flash lights were a little anoying at times. Breakfast is pretty good, but the process can be a little confusing, eg. having to sign a book to say you've eaten and would you like to tip (we didn't) the biggest downside is that being the hotel at the bottom of the hill, getting around can take longer, as not all the drivers know where the bungalows are and we did feel like 3rd class citizens at times. We found it easier to get the bus to and from the main car park and walking over.
Bodde her 4 netter i mars 2019

10/10 – Utmerket

susan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bantry Bay Suite Hotel
We only had 1 night but it was very enjoyable - all facilities we required were there. Unfortunate about the load shedding though - but staff tried to inform everyone what was happening and for us to make arrangments
Bodde her 1 natt i mars 2019

10/10 – Utmerket

Verifisert reisende

Bodde her 10 netter i februar 2019

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very friendly staff and felt like a home rather than a hotel
Bodde her 10 netter i februar 2019