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Anmeldelser av Century City Hotel Urban Square

4 out of 5
Century City Hotel Urban Square
3 Energy Lane, Bridgeways Precinct, Century City, Cape Town, Western Cape

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 62 av totalt 99 anmeldelser." "
Rangering på 8 − Bra. 28 av totalt 99 anmeldelser." "
Rangering på 6 − Grei. 5 av totalt 99 anmeldelser." "
Rangering på 4 − Dårlig. 3 av totalt 99 anmeldelser." "
Rangering på 2 − Forferdelig. 1 av totalt 99 anmeldelser." "

9,8/10

Renhold

9,2/10

Personale og service

7,8/10

Fasiliteter

9,4/10

Overnattingsstedets bygg og tilstand

9,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Hamida

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Urban square
Our stay was amazing. Excellent staff from the reception to room staff. Hotel location is very convenient, restaurants right outside the hotel, century city mall is 7 mins walk. A woolworhs food store is 3/4 mins walk.
Bodde her 3 netter i desember 2023

10/10 – Utmerket

Mumbi

Bodde her 4 netter i desember 2023

10/10 – Utmerket

GG

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023

10/10 – Utmerket

ANDREW

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023

4/10 – Dårlig

Vijay

Forretningsreisende
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023
Svar fra Renato Lardelli den 6. nov. 2023
Dear Vijay,I am sorry to hear about the your stay did not meet or exceed your expectations. Please do contact me on renato.l@cchotels.co.za to discuss your stay in further detail.

8/10 – Bra

Olivia

Bodde her 1 natt i oktober 2023

10/10 – Utmerket

HAKAN

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2023
Svar fra Renato Lardelli den 6. nov. 2023
Dear Hakan,Thank you for your review. I am delighted to hear that you had a wonderful stay with us and hope to welcome you back soon!

10/10 – Utmerket

Celeste

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2023

10/10 – Utmerket

William

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i juni 2023
Svar fra Chelsea Chetty den 11. juli 2023
Dear William,Thank you for your review, we wish to welcome you back soon!

6/10 – Grei

Mojaki Johannah

Bodde her 4 netter i juni 2023

8/10 – Bra

HAKAN

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mars 2023

10/10 – Utmerket

Hristo

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The stuff was very friendly. Fantastic breakfast. Clean room with new furniture.
Bodde her 2 netter i mars 2023
Svar fra Chelsea Chetty den 11. juli 2023
Dear Hristo,Thank you very much for your review, we look forward to welcoming you back!

6/10 – Grei

Nemelia

Likte: Renhold og personale og service
A bit amature - at checkin no mention of credit so ordered sandwich to room and had to have them come back to pay as there was no credit hold on card - never offered. At checkout the gentlemen Nathan was awesome!! Breakfast was not 4* - had stayed at Marriott the week before and it was incredible as a 4* compared to this property….breakfast buffet was like a dining hall where you ordered and couldn’t help yourself to anything….room layout poor - knocked yourself out when on the loo as the door open was 2” from your head - pillows huge and hard - had to sleep without to not have a crick in my neck - bed very hard (I like more firm but it was hard to the point of being uncomfortable).
Bodde her 1 natt i april 2022
Svar fra Dominique Hendricks den 21. mai 2022
Dear Nemelia We sincerely appreciate your review after your stay with us, and wish to extend our apologies for shortcomings experienced. This is not at all the level of service we strive to offer our guests, and wish to assure you that we we have taken on board your feedback and will share with our team in an effort to improve. I am delighted to inform you that our breakfast setup will change in the coming weeks, and a breakfast buffet will return. On your next stay, please do feel free to contact our reception desk to arrange a softer pillow, we'd be more than happy to assist. Your compliments to Nathan are appreciated; he will be pleased to receive them. We do hope that when your travels next bring you to the area, that we will have the opportunity to welcome you back.

10/10 – Utmerket

EMT

Bodde her 1 natt i april 2022
Svar fra Dominique Hendricks den 21. mai 2022
Dear Valued Guest Thank you for your positive rating. We hope to see you again soon.

6/10 – Grei

Koenraad

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Voor ons geen tweede keer!!!
De algemene ruimten zijn dik ok maar het opvolgen van technische tekorten van d kamer waren alom aanwezig. De douche kop spuit in alle richtingen,de lavabo liep niet door,de toilet bleef doorlopen enz...dit zou echt niet mogen in een 4 sterren hotel. Er bleek ook een concert van een bekende dj te zijn georganiseerd door de horeca zaken die tegenover het hotel op een tss plein lagen.
Bodde her 2 netter i april 2022
Svar fra Dominique Hendricks den 21. mai 2022
Dear Koenraad We are terribly sorry to learn of your experience during your stay at Century City Hotel Urban Square. I wish to assure you that this is not the level of service we pride ourselves on, and not the level of service we strive to provide to our guests. We sincerely apologize for the inconvenience caused, but do hope we have the opportunity to welcome you back to show you the hospitality we are proud to offer.

10/10 – Utmerket

Siriki

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
L'accueil et le respect du personnel
Bodde her 8 netter i mars 2022
Svar fra Dominique Hendricks den 21. mai 2022
Dear Siriki Thank you for staying at Century City Hotel Urban Square. We hope to see you again soon.

10/10 – Utmerket

Mark

Bodde her 2 netter i mars 2022
Svar fra Dominique Hendricks den 21. mai 2022
Dear Mark Thank you for your 10/10 review - we sincerely appreciate your support, and hope to see you again soon!

2/10 – Forferdelig

V

Bodde her 1 natt i mars 2022

10/10 – Utmerket

Bilal

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Wonderful service with a smile
Every single member of staff was friendly and very welcoming. Wonderful service. Food from the cafe could do with some serious improvement but honestly other than that it was such a pleasurable stay. Will most certainly be back
Bodde her 2 netter i februar 2022

4/10 – Dårlig

David

Reiste med partner, Forretningsreisende
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service og fasiliteter
Everything was nice about the property but my Aircon didn’t work, called Maintainance, they came to fix it, it worked for 5 minutes and broke again. Not the nicest stay I had at this property
Bodde her 1 natt i januar 2022

10/10 – Utmerket

Yanga

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Was overall okay, met expectation. Difficult to rate as it was only for one day.
Bodde her 1 natt i januar 2022
Svar fra Delmorn den 16. jan. 2022
Good day Yanga, Thank you for your feedback! Kind Regards Delmorn

10/10 – Utmerket

Clinton

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent
Friendly staff. When booking I mentioned it was my wife's birthday a few days earlier and they gave a bottle of wine and some cakes.
Bodde her 1 natt i desember 2021
Svar fra Delmorn den 24. des. 2021
Good day Clinton, Thank you for your amazing feedback. Kind Regards Delmorn

10/10 – Utmerket

Johannes og Pijnacker

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2021

8/10 – Bra

Barbara

Bodde her 3 netter i november 2021

8/10 – Bra

Kenneth

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay
Great stay, well priced on hotels.com and the service was awesome. Only drawback was the lightning in the room was quite dark due to the black painted ceilings.
Bodde her 1 natt i november 2021
Svar fra Delmorn den 22. nov. 2021
Good day Kenneth, Thank you for you great feedback. We hope to see you in the near future. Kind Regards Delmorn

10/10 – Utmerket

Nomsa

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2021
Svar fra Delmorn den 12. des. 2021
Good day Nomsa. Thank you for your amazing feedback. Kind Regards Delmorn

8/10 – Bra

Deepakh Mangal

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2021
Svar fra Delmorn den 10. okt. 2021
Good day Mr. Deepakh, Thanks for staying with us. We appreciate your feedback! Kind Regards Delmorn

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fantastic stay at this hotel. Wish we had found it earlier in our trip. Staff was extremely friendly and helpful, from the front desk ataff, to housekeeping, to restaurant staff. Has some of the best food we've had while in cape town, even if the menu is currently a bit limited due to COVID and limited guests at the hotel. Everything from the rooms to the restaurant was spotless, and any thing we needed was quickly attended to. Without a doubt some of the best service I've received at any hotel anywhere. Wouldn't hesitate to recommend the hotel to anyone.
Bodde her 2 netter i juli 2021
Svar fra Delmorn den 10. aug. 2021
Good day, Thank you for taking the time to provide us with your amazing feedback. We greatly appreciate it and we hope to welcome you back soonest. Kind Regards, Delmorn

10/10 – Utmerket

Siyanda

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2021
Svar fra Delmorn den 10. juli 2021
Good day Siyanda, Thank you so much for your feedback. We hope to see you soon. Kind Regards Delmorn

10/10 – Utmerket

Michael

Forretningsreisende, Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i juni 2021
Svar fra Delmorn den 10. juli 2021
Good day Michael, Thank you so much for your feedback. We hope to see you in the near future. Kind Regards Delmorn

8/10 – Bra

Johann

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Enjoyable stay
Enjoyable stay! If you are a light sleeper I would suggest asking for a mountain i.e non-square facing room as the restaurants on the square are quite noisy at night though the noise stopped at exactly 22:00 on Saturday night!
Bodde her 4 netter i mai 2021

10/10 – Utmerket

Ekwere

Forretningsreisende, Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great experience
Nice place
Bodde her 1 natt i april 2021
Svar fra Delmorn den 26. apr. 2021
Good day Mr. Ekwere, Thank you for your feedback. We hope to welcome you back soon. Kind Regards Delmorn

10/10 – Utmerket

Khungeka

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Beautiful comfortable and restful stay !
Beautiful place. Decor top notch. Clean. Service fantastic ! The only thing was in house limited food choices at the cafe ! For longer stay this would be problematic. Would have to go outside : under covid !
Bodde her 3 netter i april 2021
Svar fra delmorn den 26. apr. 2021
Good day Khungeka, Thank you for your amazing feedback. Due to Covid we do have a limited menu. However, we do have a daily chefs choice which is different everyday. We are so sorry that we couldn't meet your needs on your previous stay. We can reassure you on your next stay you wouldn't have to go outside to dine. We hope to see you soon. Kind Regards Delmorn

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Happy customer
Stunning new hotel, great location.
Bodde her 2 netter i mars 2021
Svar fra Delmorn den 26. apr. 2021
Good day, Thank you for your amazing feedback. We hope to see you in the near future. Kind Regards Delmorn

4/10 – Dårlig

SBONGISENI

Bodde her 2 netter i mars 2021
Svar fra Delmorn den 26. apr. 2021
Good day Mr. Sbongiseni, Thank you for your feedback. We will reassure you that your next stay with us will definitely be much better than your previous stay. We look forward to welcome you back in the near future. Kind Regards Delmorn

10/10 – Utmerket

Nafiesa

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i desember 2020

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay and service.
Bodde her 7 netter i desember 2020

10/10 – Utmerket

vinesh

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
inesh
Amazing
Bodde her 1 natt i august 2020

10/10 – Utmerket

Dr JM

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The Biz Traveller
An excellent location for business travel
Bodde her 2 netter i mars 2020

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2020

10/10 – Utmerket

Sven

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i desember 2019

10/10 – Utmerket

adilson

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Otima opção na cidade do cabo. Apesar da distância do centro as acomodações valem muito a pena
Bodde her 6 netter i desember 2019
Svar fra Reservations Team den 22. jan. 2020
Thank you so much for your wonderful feedback. We look forward to welcoming you back soon! Kind Regards, Reservations Team

6/10 – Grei

Verifisert reisende

Forretningsreisende
Likte: Renhold og personale og service
Likte ikke: Fasiliteter
No gym / treadmill. Staff were great. Room was clean
Bodde her 1 natt i desember 2019
Svar fra Reservations Team den 22. jan. 2020
Thank you so much for your wonderful feedback. We look forward to welcoming you back soon! Kind Regards, Reservations Team

8/10 – Bra

Lucky

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2019

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A superb hotel. Friendly and professional staff. Great atmosphere.
Bodde her 1 natt i november 2019
Svar fra Reservations Team den 22. jan. 2020
Thank you so much for your wonderful feedback. We look forward to welcoming you back soon! Kind Regards, Reservations Team

10/10 – Utmerket

Paul

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very Pleasant Place to Stay in Century City
Very nice hotel just a few steps away from the Century City Convention Center. Very friendly staff, very comfortable room and very nice breakfast.
Bodde her 3 netter i november 2019

10/10 – Utmerket

David

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i mai 2019
Svar fra Michael Rentzke den 29. mai 2019
Dearest David, Thank you for the amazing 10/10 review. We appreciate you for taking the time to review our Hotel and hope you will return soonest Kind Regards

10/10 – Utmerket

Iga og Newbury, UK

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i mai 2019
Svar fra Michael Rentzke den 23. mai 2019
Dear Iga, Thank you for the review. We hope to welcome you back soonest for another 10/10 stay! Kind Regards

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff were fabulous. They suggested I use uber to get to the airport and they called the driver on their personal phone since I travel without one. He was there within 1 minute and I was scrambling to get my bags from my room. While doing this, the staff prepared a takeaway breakfast for me, including coffee-absolutrely awesome and delicious! My room had the biggest bed I had ever seen and was spotless-as was the rest of the hotel. Even though it is a "business" hotel, I will definitely stay there again when I am in Capetown just because the staff is so gracious and the place is very relaxing, has a great wine cellar and their service is impeccable.
Bodde her 1 natt i mai 2019
Svar fra Michael Rentzke den 13. mai 2019
Dear Guest, Thank you for taking the time to review our Hotel. It is great to hear that the staff have gone to such lengths to ensure you are well looked after. We look forward to welcoming you back soonest!

10/10 – Utmerket

Drew

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Stay Here!
Stan from guest services was exceptional!
Bodde her 4 netter i april 2019
Svar fra Michael Rentzke den 25. apr. 2019
Dear Drew, Thank you so much for the review. We greatly appreciate your feedback and will surely relay your compliments to the team at travel desk.