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Anmeldelser av OYO Waterfront Hotel - Cape Coral/Fort Myers, FL

2.5 out of 5
OYO Waterfront Hotel - Cape Coral/Fort Myers, FL
3608 Del Prado Boulevard South, Cape Coral, FL

Anmeldelser

5,8
Rangering på 10 − Utmerket. 169 av totalt 1002 anmeldelser." "
Rangering på 8 − Bra. 214 av totalt 1002 anmeldelser." "
Rangering på 6 − Grei. 183 av totalt 1002 anmeldelser." "
Rangering på 4 − Dårlig. 181 av totalt 1002 anmeldelser." "
Rangering på 2 − Forferdelig. 255 av totalt 1002 anmeldelser." "

6,0/10

Renhold

7,0/10

Personale og service

5,2/10

Fasiliteter

5,2/10

Overnattingsstedets bygg og tilstand

5,6/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Kurt Åge

Likte: Personale og service
Maur på kjøkkenet. Trygt og rolig område med utsikt mot kanalen. Lite trafikkstøy med tanke på at det ligger nærme veien. Eller ok i forhold til pris.
Bodde her 1 natt i januar 2019

8/10 – Bra

David

Likte: Personale og service
Nothing else at this time.
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Carlos

Forretningsreisende, Reiste med en gruppe
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Horrible this was the worse experience I had. Hotel is dirty, poor maintenance, bed sheets have yellow spots, kitchen and cabinets rusted and in bad shapes, room walls have holes, mold in the shower and the list goes on and on, No recommended
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Patricia

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand

2/10 – Forferdelig

Miguel

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Blinds throughout hotel were broken and missing blinds. Kitchen light did not work. Smelled like an ashtray. Walls and doors had peeling paint. Poorly maintained hotel. The front door would malfunction and not lock; felt unsafe. I will never stay here again.
Bodde her 2 netter i april 2024
Svar fra Lisa den 3. mai 2024
Sincere apologies, Miguel! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Lisa

10/10 – Utmerket

Thomas

Likte: Renhold og personale og service
Bodde her 1 natt i mars 2024
Svar fra Lisa den 3. mai 2024
Hi, Thomas! Thanks a lot for staying with us. So glad to know you liked our services. Keep this love coming :) Regards, Lisa

2/10 – Forferdelig

Kasey

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
There were roaches in the kitchen area and the receptionist was rude and acted like he didn’t want to allow me to stay there because it was later at night.
Bodde her 1 natt i mars 2024
Svar fra Lisa den 3. mai 2024
Apologies for the inconvenience caused, Kasey! We have marked a note for the experience you had with us to ensure your next stay is pleasant. Wish you a wonderful day ahead. Regards, Lisa

4/10 – Dårlig

Norma

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
The rooms smelled musty. The room I stayed in was horrible. The smell was so bad I had to sleep upright in a chair with my face mask and blanket over my face just so I could breathe. Checked out as soon as I could and would not recommend this to anyone.
Bodde her 4 netter i mars 2024
Svar fra Lisa den 3. mai 2024
Hi, Norma! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Lisa

6/10 – Grei

tim

Bodde her 1 natt i mars 2024
Svar fra Lisa den 3. mai 2024
Hey, Tim! We shall continue to make you happy and satisfied with our services. Hope to serve you better always! Regards, Lisa

6/10 – Grei

Justo

Forretningsreisende
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
needs more care!
Bodde her 1 natt i mars 2024
Svar fra Lisa den 3. mai 2024
Sorry for the unpleasant experience you had with us, Justo! Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a memorable one. Regards, Lisa

4/10 – Dårlig

Jaikishan

Bodde her 1 natt i mars 2024
Svar fra Lisa den 3. mai 2024
Hi, Jaikishan! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Lisa

2/10 – Forferdelig

Any

Reiste med partner
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Las habitaciones tienen un fuerte olor a humedad, la ropa de cama está sucia no las habían cambiado, la pared con huecos y el baño también estaba sucio y estaba roto Realmente el mantenimiento deja mucho que desear como no era reembolsable nos tuvimos que ir para otro lugar. El aire condicionado era lo único que funcionaba bien. No se lo recomiendo a nadie
Svar fra Lisa den 3. mai 2024
¡Lamentamos las molestias ocasionadas, Any! Seguramente analizaremos este problema y haremos todo lo posible para mejorar su experiencia. Saludos, Lisa

4/10 – Dårlig

JOHN

Reiste med partner
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The hotel does not have an elevator to second floor. The door out to the porch didn’t close well and excessive traffic noise was heard late into the evening.
Bodde her 1 natt i mars 2024
Svar fra Lisa den 3. mai 2024
Apologies for the inconvenience caused, John! Do not worry we are working day and night for continuous improvement. We ensure a better experience on your next stay. Regards, Lisa

4/10 – Dårlig

Darlette

Likte ikke: Fasiliteter
The front desk person was surly. Cleaning staff was friendly and helpful. There were many code violations. Bare electrical and trip hazards.
Bodde her 2 netter i mars 2024
Svar fra Lisa den 3. mai 2024
Hi, Darlette! We regret the unpleasant experience you had with us. We are continuously working on improving our services and we assure you that your next visit will be awesome. Regards, Lisa

2/10 – Forferdelig

Mary

Reiste med partner
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
There was a man peeing in the bushes. NO security at all super sketchy. None painted areas. In process of remodeling. Can’t tell where office is.
Bodde her 1 natt i mars 2024
Svar fra Lisa den 3. mai 2024
Apologies for the inconvenience caused, Mary! We have marked a note for the experience you had with us to ensure your next stay is pleasant. Wish you a wonderful day ahead. Regards, Lisa

2/10 – Forferdelig

Michael

Reiste med familie
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Terrible customer service. No running hot water in the room. Dirty absolutely disgusting terrible stay never stay at this hotel.
Bodde her 1 natt i mars 2024
Svar fra Lisa den 3. mai 2024
Sorry for the trouble caused, Michael! Thanks for notifying us and we will surely work towards a better guest experience in the future. Regards, Lisa

10/10 – Utmerket

Daysy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing staff
Bodde her 2 netter i februar 2024
Svar fra Lisa den 3. mai 2024
Thank you for the pleasing feedback, Daysy! We will put in our continuous efforts to provide consistent service every time. Regards, Lisa

8/10 – Bra

IVELYSSE og NORTH MIAMI BEACH

Reiste med partner
Likte: Renhold
It was adequate, but needs updating.
Bodde her 1 natt i mars 2024
Svar fra Lisa den 3. mai 2024
Hi, Ivelysse! Your kind words of appreciation always motivate us. We wish you an amazing day ahead! Regards, Lisa

2/10 – Forferdelig

Marc

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024

6/10 – Grei

Charlotte

Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Lisa den 3. mai 2024
Hi, Charlotte! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Lisa

8/10 – Bra

Chris

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice price for winter
The staff went out of there way to accommodate my stay needs.
Bodde her 1 natt i februar 2024
Svar fra Lisa den 3. mai 2024
Hi, Chris! Happy to hear that you admire our services. We look forward to serving you soon. Regards, Lisa

10/10 – Utmerket

Sherry

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Lisa den 3. mai 2024
Thanks for taking out your valuable time to rate us, Sherry! We will work even harder to make your stay a memorable one :) Regards, Lisa

4/10 – Dårlig

Rebecca

Reiste med partner
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Room was in a terrible condition. Walls were marked and covered in plaster, floor was dirty, main lights didn’t work, external door didn’t work. Extremely run down
Bodde her 1 natt i februar 2024
Svar fra Ammy den 6. mai 2024
Apologies for the problems you had faced, Rebecca! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

6/10 – Grei

Shawn

Forretningsreisende
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Ammy den 4. mai 2024
Hi, Shawn! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

8/10 – Bra

Casey

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It is like a boutique hotel. Clean and convenient. Staff was lovely. Bed was comfortable.
Bodde her 1 natt i februar 2024
Svar fra Ammy den 6. mai 2024
Hi, Casey! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

2/10 – Forferdelig

Mike

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Sketchy hotel right here, patches on the walls, dirty floors and walls. Do not stay here this place is unsafe!!
Bodde her 1 natt i februar 2024
Svar fra Ammy den 6. mai 2024
Apologies for the problems you had faced, Mike! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

2/10 – Forferdelig

Todd

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Teŕrible
Bodde her 2 netter i februar 2024
Svar fra Ammy den 6. mai 2024
Hi, Todd! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

8/10 – Bra

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
OYO 2/9 - 2/11
We were here for a soccer tournament. The stay was pleasant and one of us even used the pool on the Saturday night. The front desk person was courteous and professional. The room definitely met our criteria for a place to relax and sleep.
Bodde her 2 netter i februar 2024

2/10 – Forferdelig

Avi

Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Dirty sticky floors. Room smells musty from mold with black mold stains showing throughout. Very Poor maintenance and cheap looking repair. towels were stained and felt as if they should of been retired in the 70’s Truly a horrible experience. When I confronted the staff with thaws issues. Staff doesn’t care. I Would not stay there again if they paid me
Bodde her 1 natt i januar 2024
Svar fra Ammy den 6. mai 2024
Apologies for the problems you had faced, Avi! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

4/10 – Dårlig

Karla

Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Roaches in the room
Svar fra Ammy den 6. mai 2024
Hi, Karla! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

6/10 – Grei

Jok

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Ammy den 4. mai 2024
Hi, Jok! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.

2/10 – Forferdelig

sherry

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was NOTHING like the photos pictured on Expedia website . The king mattress was leaned up against a queen headboard , not comfortable and very noisy , the air conditioner unit was coming off wall , the bath sink counter was coming off the wall , holes in the bathroom wall , no hot water . Room was disgusting. The coffee maker still had coffee grounds in the pot and coffee maker was filthy. Why is this place still offered on Expedia when I was told by Expedia customer service that there had been other complaints !!! I have photos .
Bodde her 1 natt i januar 2024
Svar fra Ammy den 6. mai 2024
Hi, Sherry! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.

2/10 – Forferdelig

Allison

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This place is the definition of false advertising. Bright cheery rooms? Wrong. Absolutely wrong. You’re welcomed with the strongest chemical fragrance to cover the black mold smell. None of the chemicals were actually used to clean the room. Black mold clear as day in the corner above the shower, along with other water damage still happening from the room above. The sink is cracked and barely drains. The doors are covered with dirt and grime. Mini fridge doesn’t cool. Stove top pans needed to be replaced forever ago. Outlets don’t work unless you prop something under to keep things charging. Holes and patches all over the walls. Ants and cockroaches will be all over the kitchenette and bathroom. All this and more was brought up to the “manager/boss” Phillip and he became hostile and disrespectful. Called my boyfriend and I liars about the cleanliness and bugs. His attempt at righting this after being screamed at, was to give us a different room, in the exact same shape. For my own sanity and safety, we left to a much better hotel. Hopefully they will use my donated paid night to fix something. Highly, highly advised to avoid. I also took pictures of the property and sent to Expedia.
Svar fra Ammy den 6. mai 2024
Hi, Allison! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Noah.

4/10 – Dårlig

BRADLEY

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
It was a nice room but there where roaches in the room made me uncomfortable
Bodde her 1 natt i januar 2024
Svar fra Ammy den 6. mai 2024
Hi, Bradley! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

6/10 – Grei

Cristen

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
The shower drain wouldn’t drain. Then we got woke up to knocking on our door around midnight from an employee stating our water was leaking into the downstairs room. Other than that the stay was decent for the price!
Svar fra Ammy den 6. mai 2024
Hi, Cristen! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.

2/10 – Forferdelig

Verifisert reisende

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Do not stay here
This was an awful hotel. First room I was in tv didn't work. They moved me to another room which the lights didn't work in the bathroom. Non working internet and when I checked out in the am I noticed they took a photocopy of my credit card info. Not secure at all
Bodde her 1 natt i januar 2024
Svar fra Ammy den 6. mai 2024
Apologies for the problems you had faced, Cristen! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

4/10 – Dårlig

Kevin

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Very rundown building..
Bodde her 1 natt i januar 2024
Svar fra Ammy den 4. mai 2024
Hi, Kevin! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Noah.

6/10 – Grei

Kevin

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Ammy den 6. mai 2024
Hi, Kevin! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim

10/10 – Utmerket

Yalina

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Ammy den 4. mai 2024
Thanks for the positive rating, Yalina! Hope to welcome you again soon. Regards, Noah.

2/10 – Forferdelig

Verifisert reisende

Forretningsreisende
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Ammy den 4. mai 2024
Hi, thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 – Forferdelig

Wayne

Bodde her 1 natt i desember 2023
Svar fra Ammy den 4. mai 2024
Hi, Wayne! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.

6/10 – Grei

Leslie II

Reiste med familie og små barn
Likte: Personale og service
The OYO is on a beautiful channel in Cape Coral. It is centrally located, with an easy drive to the Fort Myers airport, Fort Myers Beach and Sanibel. Our room had a balcony that overlooked the pool and channel, but during the time we stayed it was too chilly to use the pool (it is not heated). Our room had a fridge, coffee maker, microwave and had a great layout. The room could definitely use a good update and cleaning. It had mold behind the toilet and in multiple spots the walls had holes (like from door handles or previous toilet paper holders). The best part of the hotel is that the staff was always courteous and welcoming. There was an on-site laundry which was convenient after spending the day at the beach.
Svar fra Ammy den 6. mai 2024
Hi, Leslie! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Noah.

4/10 – Dårlig

Zach

Reiste med partner, Forretningsreisende
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Cockroaches in the room.
Bodde her 1 natt i januar 2024
Svar fra Ammy den 6. mai 2024
Apologies for the problems you had faced, Zach! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

2/10 – Forferdelig

ILEANA

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It wasnt what we were expecting based on the pictures. The bathroom was not pleasing nor was the bed comfortable as we felt the springs. Most of the lights didnt also. I am disappointed in the false expectations.
Bodde her 1 natt i desember 2023
Svar fra Ammy den 6. mai 2024
Hi, Ileana! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Noah.

10/10 – Utmerket

David

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice place
Staff is awesome never bothered us.Thank you all.
Bodde her 7 netter i desember 2023
Svar fra Ammy den 6. mai 2024
Hi, David! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim.

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
It wasn’t bad, but everything was old. The kitchen area was missing doors on cabinets microwave was very dirty. There was yellow stains in the sheets and the bed was way to soft that it was a bit hard to sleep due to back pain. But it was quite, the house keepers were very polite and helpful. I would stay again I just hope to not have the same room, stained sheets and maybe a more firm mattress
Bodde her 4 netter i desember 2023
Svar fra Ammy den 6. mai 2024
Hi, David! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Noah.

4/10 – Dårlig

David W

Forretningsreisende
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Ammy den 4. mai 2024
Hi, David! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 – Forferdelig

GABRIEL og LOUISVILLE

Reiste med familie og små barn
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 3 netter i desember 2023
Svar fra Ammy den 4. mai 2024
Hi, we are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.

4/10 – Dårlig

Starr

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
It’s a bed
The room smelled liked urine. My sheets and floor were dirty. The hair dryer didn’t work. The hot water didn’t work. The fridge didn’t start working until two day into my stay.
Bodde her 3 netter i desember 2023

10/10 – Utmerket

Sherry

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Staff is very friendly
Bodde her 1 natt i november 2023