Hoteller i Canóvanas

«We were very happy with our stay. Everything was as expected, hotel is very clean and modern. It was perfect for our family of five. Location was perfect for our planned activities. I would definitely stay again and would recommend. Staff is very friendly as well!»

«I believe the extra charges should be included on the price and parking. Go in with an expectation that everything has been paid off. Better food options for kids»

«Do the nature tour and ride the bikes all around the property.»

«The shower was not clean, had sand it’s rusty tiles are broken around the outside of the shower , mirror is all stain up. The hall way did not have a curtain . Kitchen only 1 small pot, and had ants. The AC is horrible it was very HOT. The out side hot tub was not working at , I paid a lot for this place that it’s not worth it. This place needs a remodel and the outside painted. All Staff were so helpful and so nice .»

«Everything was absolutely great! Very helpful, very friendly staff. Just didn't like having to pay for parking everyday. Other than that, very beautiful & awesome experience.»

«Property was beautiful. Not all-inclusive; however, the food was delicious. Our room was a hike from the hotel lobby, but it was close to the water park and a small coffee shop, which was perfect in the morning and for quick snacks. We also had a lovely balcony with ocean views. Not the resort’s fault but there was a lot of sargassum so the water wasn’t the clear blue we hoped to see. But, now I know that’s common for the time of year we traveled. All the staff were helpful and friendly. ...

«Everything great»

«Very disappointed by this hotel. Do not understand how it could get so many good reviews. The room was old, smelled old, the bathroom door was crumbling, the whole atmosphere was desolated. The staff used incredibly much time on the check-in.»

«Muy bien!»

«Great place to stay!»

«Stay was overall nice. Housekeeping is completed later in the day, closer to 5pm which can be an inconvenience when needing clean towels after morning excursions. Every night that we were there the lobby and lobby bars were packed with kids from high school prom which made the resort less private, loud, and overcrowded. Maybe June is just not the best time to book on this resort. If we had known that prom was taking place every night of our stay, we may have chosen another resort. There was a ...

«Overall we really liked the property. But there are certainly things they can do to improve the overall experience. The pull out bed was essentially useless because the mattress was completely shot. The springs were protruding through the mattress and it was extremely uncomfortable. One of the least expensive upgrades they could make would be to make sure that the tv's are smart tv's so you can stream shows. When you have kids and there are 11 channels, even if it is a resort and you aren't ...

«Great location near the beach. Cute coffee shop, restaurant, and clothing store across the street. We were able to eat our food on the roof deck. It was walking distance to the bank, ATM, and gas station. The room had everything we needed, a thoughtful layout, and we appreciated the beach chairs. It would have been great if the property had a few boogie boards we could have used to take advantage of the surf. Since we booked on a weekend, Friday night we did hear reggaeton music all night, so we ...

«I loved my stay. My room was always clean and ready for me. The staff was very helpful and accommodating. I could not be happier and I’m very much looking forward to staying here again!»

«Great place to stay close to everything»

«Muy buen servicio»

«Property had easy access to the beach. Rooms had a musky damp smell. Beds were not comfortable at all. Too pricey for a supposed high end hotel.»