Dear SusanThank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel soon.

I’m so sorry your experience at our king suite size didn’t meet your expectations. Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your comments. We would like to thank you for the positive review regarding the hotel staff and the room cleanliness.

Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel soon.

Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel soon.

Dear CodyThank you very much for your review of your recent stay at our hotel. We are glad that you enjoyed our hotel facilities and restaurant food. I apologize if you missed including breakfast as part of your booking as some reservation types include breakfast but unfortunately yours was without breakfast. Regarding the parking fee, we understand that this could be a concern for our guests. It's important to note that parking fees are a common practice among hotels in the Bow Valley area, largely due to the high demand for parking space in such a popular location.To add value to your stay, we have integrated parking benefits into our Coast Rewards program. As a member, depending on your membership level, you can enjoy reduced parking fees or even complimentary parking:Pink and Purple members receive reduced parking fees.Silver, Gold, and Platinum members enjoy complimentary parking.We believe that our Coast Rewards program is a great way for our guests to enjoy additional perks and make the most of their stay with us. We encourage you to consider joining the program to take advantage of these and other benefits in your future visits.Thank you once again for choosing our hotel, and we look forward to the opportunity to welcome you back, perhaps as a Coast Rewards member, to further enhance your experience.

I appreciate your feedback about the hotel team , regarding pool access during your stay. It's important to clarify that the walk you mentioned is not outside the property but rather a well-thought-out part of our hotel's design. This pathway through the garden is intentionally created to enhance the overall ambiance and provide a serene atmosphere for our guests.The 30-step walk within the hotel grounds allows you to transition from the main building to the pool area while enjoying the lush surroundings and creating a more tranquil experience. We apologize if this design feature was not communicated effectively during your stay, and we will certainly take your comments into consideration for future guest experiences.We're delighted to hear that you enjoyed the pool, and we hope that you had a relaxing time during your stay with us. Your feedback is important to us, and we hope to continue providing you with exceptional experiences on your next visit.

Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We took your note regarding hotel entrance being blocked by other guest under consideration to prevent that from not happening in the future .We look forward to welcoming you back to the hotel soon

I appreciate your feedback regarding out hotel team being friendly and that you liked the hotel location, regarding pool access during your stay. It's important to clarify that the walk you mentioned is not outside the property but rather a well-thought-out part of our hotel's design. This pathway through the garden is intentionally created to enhance the overall ambiance and provide a serene atmosphere for our guests.The 30-step walk within the hotel grounds allows you to transition from the main building to the pool area while enjoying the lush surroundings and creating a more tranquil experience. We apologize if this design feature was not communicated effectively during your stay, and we will certainly take your comments into consideration for future guest experiences.We're delighted to hear that you enjoyed the pool, and we hope that you had a relaxing time during your stay with us. Your feedback is important to us, and we hope to continue providing you with exceptional experiences on your next visit.

Dear ValerieThank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel soon.

Dear Lisa,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel soon.

Dear Cindy,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel soon.

Dear Taseen,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel soon.

Dear Celine,I'm sorry to hear about your unpleasant experience. Maintaining a fresh and clean environment is essential for a comfortable stay, and it sounds like we fell short of your expectations. We take feedback like this seriously and will address the issue promptly to ensure it doesn't happen again. Thank you for bringing it to our attention.

Dear Agnieszka,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel soon.

Dear Crystal,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel soon.

Dear Jose,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel soon.

Dear Marife,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel soon.

Dear Andy,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel soon.

Dear Teresita,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable overall! We look forward to welcoming you back to the hotel soon.

Dear Jackie,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel soon.

Dear Sylviane,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel soon.

Dear Laureen,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel soon.

Dear Stacey,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel soon.

Dear Darwin,Thank you for taking the time to share your feedback! We're thrilled to hear that you enjoyed your experience at our property. While we strive to offer a diverse menu, we're glad you found the food and service to be excellent. It's fantastic to hear that you also appreciated our well-equipped fitness facility. We hope to have the pleasure of welcoming you back soon for another enjoyable stay!

Dear Grant,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel soon.

Dear Aravind,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel soon.

Dear Nelson,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel soon.

Dear Karen,Thank you for sharing your feedback with us. We sincerely apologize for the discomfort you experienced during your stay. Rest assured, we take your comments seriously and will address each issue promptly. We understand the importance of a good night's sleep, and we regret that the bed and pillows did not meet your expectations. We will investigate this matter further to ensure that our bedding meets the standards of comfort our guests deserve. We also apologize for any disruption caused by the noisy heating/cooling unit. Our maintenance team will inspect the unit to identify and resolve the noise issue promptly to ensure a peaceful environment for our guests. Cleanliness is a top priority for us, and we are deeply disappointed to hear about the condition of the pool changing rooms. We will work diligently with our housekeeping staff to implement stricter cleaning procedures and ensure that all areas, including the changing rooms, meet our high standards of cleanliness.Your feedback is invaluable to us as it helps us identify areas for improvement. We are committed to providing you with a comfortable and enjoyable stay, and we hope to have the opportunity to exceed your expectations in the future. Please don't hesitate to reach out to our guest services team if there is anything else we can assist you with.

Dear Yafet,I’m so sorry your experience at our hotel didn’t meet your expectations. We thank you for the honest review and will work with our staff to ensure we provide better service for you and all our customers. We hope you will give us another chance to make it right in the future.

Dear Heather,Thank you for your review. We're thrilled to hear that you found our location in Canmore to be perfect for your needs. While we understand that construction in the area can sometimes be disruptive, we're glad it didn't detract too much from your overall enjoyment of your stay in Canmore.Should your travels bring you back to Canmore, we would love the opportunity to welcome you again for another great stay. If there's anything we can do to enhance your experience further, please don't hesitate to let us know.

Dear Annabelle,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel soon.

Dear Darren,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel soon.

Dear Guest,Thank you for sharing your experience with us! We're delighted to hear that our staff were friendly and helpful, and that you were pleasantly surprised by the room upgrade at check-in. It's great to know that you took advantage of our hotel rewards card and enjoyed the benefit of having your parking fees waived, saving you 10 per night. We always strive to provide excellent service and value to our guests, and we're thrilled that we could enhance your stay in such a positive way. We look forward to welcoming you back for another enjoyable visit in the future!

Dear Rob,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel soon.

Dear Edward,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel soon.

Dear Kwaku,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel soon.

Dear Mark,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel soon.

Dear Stephan,Thank you for sharing your thoughts about your recent stay with us. We are thrilled to hear that you were impressed with your stay overall.Regarding the parking fee, we understand that this could be a concern for our guests. It's important to note that parking fees are a common practice among hotels in the Bow Valley area, largely due to the high demand for parking space in such a popular location.Thank you once again for choosing our hotel, and we look forward to the opportunity to welcome you back.

Dear Stefani,I’m so sorry your experience at our hotel didn’t meet your expectations. We thank you for the honest review and will work with our staff to ensure we provide better service for you and all our customers. We hope you will give us another chance to make it right in the future.

Dear Rajdeep,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel soon.

Dear Jamie,Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.Please note that we do not have rooms with Balcony, and apologies on your negative experiences. We greatly appreciate your comments.

Dear Nadene,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel soon.

Dear Lilly,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel soon.

Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a good experience overall during your stay.Regarding your suggestions about creating an enclosed walkway to the gym and pool along with a change room, we appreciate your input. We continuously strive to enhance our amenities and facilities to better meet the needs and preferences of our guests. Your suggestion will be carefully considered as we plan for future improvements.Additionally, we understand the convenience and benefits of plug-in parking spots, and we'll definitely take this into account as we evaluate our parking facilities and services.We sincerely appreciate your valuable feedback as it helps us to identify areas for improvement and ensure that we continue to provide exceptional experiences for our guests.Thank you once again for choosing to stay with us. We look forward to welcoming you back in the future.Warm regards,InderFront Office Manager

Thank you for your wonderful review! We're thrilled to hear that you had a beautiful stay with us and that Solani provided exceptional service during your time here. Our team takes great pride in ensuring our guests have memorable experiences, and it's fantastic to hear that Solani made a positive impression on you. We truly appreciate your recommendation and look forward to welcoming you back for another amazing stay in the future!Inder

Thank you for your feedback! We appreciate your rating and are glad to see that you had a positive experience overall. If there are any areas where you believe we can improve and earn that extra point, please feel free to share your suggestions with us. We're committed to providing the best possible experience for our guests and value your input. We hope to have the opportunity to welcome you back in the future for an even better stay!Inder

Thank you for your fantastic review! We're thrilled to hear that you enjoyed our convenient location and the amenities nearby. It's wonderful to know that you had a great dining experience at The Table restaurant on-site. We're committed to providing our guests with exceptional service and experiences, and we're delighted that you had such a positive stay. We hope to welcome you back again soon for another enjoyable visit!Inder

Thank you for your review! We're delighted to hear that you found our place to be really nice and that you appreciated the value for the price. We strive to offer our guests a comfortable and affordable experience, and we're thrilled that we succeeded in meeting your expectations. We look forward to welcoming you back again in the future!Inder

Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and found our prices to be reasonable. We strive to offer our guests a great experience without breaking the bank. We hope to welcome you back again soon for another enjoyable stay!Inder

Thank you for your review! We're glad to hear that you found our location convenient and enjoyed the proximity to nearby attractions. We strive to provide our guests with easy access to everything they need for a comfortable stay. We hope to have the pleasure of welcoming you back again soon for another enjoyable experience!Inder