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Anmeldelser av Wyndham Grand Cancun All Inclusive Resort & Villas

4 out of 5
Wyndham Grand Cancun All Inclusive Resort & Villas
Blvd. Kukulkan, L-48 KM. 16.5 M.53, Cancun, QROO

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 1407 av totalt 2808 anmeldelser." "
Rangering på 8 − Bra. 728 av totalt 2808 anmeldelser." "
Rangering på 6 − Grei. 341 av totalt 2808 anmeldelser." "
Rangering på 4 − Dårlig. 181 av totalt 2808 anmeldelser." "
Rangering på 2 − Forferdelig. 151 av totalt 2808 anmeldelser." "

9,0/10

Renhold

8,8/10

Personale og service

8,2/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Karen Nohemy

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I liked everything
Bodde her 3 netter i mai 2024

8/10 – Bra

Ulyana V og KELLER

Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
This is a very average Cancun hotel. We enjoyed the beach and the pool area. There are several restaurants in the hotel, but all of them require a reservation for dinner. If you enjoy live music and entertainment, this hotel has very limited options.
Bodde her 7 netter i april 2024

8/10 – Bra

lirije

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Likes: Property looks as shown in pictures. Room was pretty. Balcony view of ocean was nice. Distance to "Down town" was good. They held activities here and there which broke up the monotony of the day. Staff available to help book adventures but they could have prepared us better for some outings. Dislikes: Food was mediocre as is in most of these resorts. Alcohol was trash as is the case in most resorts. Charging any amount of money, even $5, for room service is garbage. Charging $24 for sun screen in their general store is atrocious. Having a staff grab you after a long flight to coerce you into a time share trip during your stay etc is THE most annoying thing for someone on vacation. Their pushy and its not cute.
Bodde her 4 netter i mai 2024

10/10 – Utmerket

Daniel

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very comfortable
Bodde her 5 netter i mai 2024

10/10 – Utmerket

Vyacheslav

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 6 netter i mai 2024

10/10 – Utmerket

Ediesky

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good place to stay on vacation
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Katie

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Our second time staying here, and for a reason! This hotel is truly a vacation! The staff is wonderful, the dining options are great, the sushi bar is incredible, the ocean view is beautiful, and we had no trouble getting Palapas with plenty of shade with chairs on the beach; totally included for no extra charge. The drinks are yummy, loved that Corona was on draft! Again, the staff is just incredible and make the stay truly so enjoyable. Will always stay here on our trips to Cancun!
Bodde her 5 netter i mai 2024

2/10 – Forferdelig

Zissy L

Reiste med en gruppe
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
AC wasn’t working even tho we called 3 times to come fix it and they never came they stole my cell Phone and other belongings do not stay here
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Kiara

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
i loved this resort.
Bodde her 3 netter i mai 2024

8/10 – Bra

Eman og cypress

Reiste med familie
Likte: Renhold og personale og service
People and room were amazing
Bodde her 7 netter i mai 2024

10/10 – Utmerket

Teodora Reyes

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice place with lots of food choices. Our room is very nice with a view facing the pool and ocean.
Bodde her 5 netter i mai 2024

8/10 – Bra

Sameer og Bothell

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great buffet and food stalls in all inclusive hotel. Great stay for family with kids. Many pools, and drinks available close to ocean too. Room were cleaned properly daily.
Bodde her 5 netter i mars 2024

10/10 – Utmerket

Desiree

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Fabulous place
Bodde her 4 netter i mai 2024

10/10 – Utmerket

Vikas

Bodde her 4 netter i mai 2024

10/10 – Utmerket

DIANA

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
All around great property!!
Bodde her 4 netter i mai 2024

8/10 – Bra

Robin

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Shows every evening. Sushi bar by the ocean. Hot tub with a swim up bar right on the beach. They also have a great workout room with a spa.
Bodde her 6 netter i mai 2024

10/10 – Utmerket

Maria

Reiste med familie
Likte: Renhold
The ice cream was a problem every day , no ice cream until 1 pm and just in the little cafeteria, restaurant no ice cream , the food in the buffet bar always could , I imagine the heat for the keep food hot on the bar Doesnt work
Bodde her 5 netter i mai 2024

10/10 – Utmerket

Roberto

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is beautiful, as it is the service. We found no hidden catches and had a great time.
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Thelma

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mai 2024

10/10 – Utmerket

Javier

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Todo excelente
Bodde her 5 netter i mai 2024

4/10 – Dårlig

Khalilullah

Reiste med partner, Reiste med familie
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Very limited options here and they prioritize people who rent the beds over you, saw people in the beds order a snack and it was fine but if you aren’t in a bed don’t expect to order a small snack to your chair outside. Food was meh. Had to wait 1 hour for my food at da vinci and they weren’t busy. A lot of “Coco Bongo” sales people walking around and I don’t think they understand what no means.
Bodde her 5 netter i mai 2024

10/10 – Utmerket

Robin Rena

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
So we were celebrating our honeymoon so it was beautiful view and friendly workers. Gave us activitys. that was exciting and amazing good deal to. The ride from airport to get to hotel wasn't good at all. The rental fell through so we waited a hour to find a way to hotel . Out plan ride home was upsetting but they did reassign us which was reassuring. Do to us never travel out of the state I was upset crying ready to see my kids.
Bodde her 4 netter i mai 2024

10/10 – Utmerket

Juanita

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good place to stay , food is great, staff was nice and respectful
Bodde her 3 netter i april 2024

10/10 – Utmerket

Jose

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was incredible
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Mizuki

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We had really fun here! Actually this was the first time to come resort place for us but we really glad to stay here! Everyone is so nice, we were able to choose food from various restaurants, the bartender was also amazing. I strongly recommend you to come here for your vacation! You’ll have so much fun and I’ll definitely come back here!
Bodde her 4 netter i mai 2024

10/10 – Utmerket

Nestor

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Muy limpia y en general buen servicio
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Leandra

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excelente servicio y muy sabrosa toda la comida

10/10 – Utmerket

Leandra

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
La comida deliciosa y el servicio increíble solo les falta agregar mas acceso a desabilitados pues las rampas estan todas muy pesadas en subidas y bajadas, de ahi todo me encanto volveria al mismo lugar
Bodde her 4 netter i mai 2024

10/10 – Utmerket

Amauris

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Food and facilities.
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Sergii

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
5 stars Like
Bodde her 8 netter i april 2024

10/10 – Utmerket

Lea

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Recently stayed here with my boyfriend. Front desk and wait staff all spoke English. Security is tight when arriving on the premises, security verifies your reservation before allowing you on site. Several pools (family and adult pools), private beach with security presence protecting patrons and keeping uninvited guests out. Our bellman Carlos was pleasant and attentive. We were given the wrong room keys but he helped us correcting the issue and getting us in the correct room. There were several restaurants to eat at. Lunch time sushi was delicious, Enrique and Miguel were hard at work keeping up with the demand and still had great customer service. We enjoyed the breakfast buffet at La Vista, less people. My boyfriend enjoyed the Brazilian Steakhouse. I did go to the spa for a massage, my masseuse Valarie was skilled and professional. My boyfriend enjoyed playing volleyball at the pool with other guests and entertainment staff. Overall great stay.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Marco

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice place
Bodde her 4 netter i mai 2024

10/10 – Utmerket

Victor Julio Martinez del og MIAMI

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I like the pool staf, Luis, Jesus, paola and the rest 💪 those guys are amaizing...
Bodde her 3 netter i mai 2024

4/10 – Dårlig

Nadine

Reiste med partner
Likte ikke: Overnattingsstedets bygg og tilstand
this was by far the most expensive worst vacation I’ve experienced. this place is far from a “resort” more like an episode of survivor. My room was half way clean. 4 days there and experienced: no running water, no i fridge didn’t work, no restocking of water, no toilet paper and no working cable. customer service is not a priority. staff around the pool were helpful. other than that, travelers are on their own. never again will I ever consider this “resort” as an option for a vacation. LOUSY experience.
Bodde her 4 netter i mai 2024

8/10 – Bra

Paul

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This was a last minute getaway and we were so satisfied. We booked through expedia so we had a VIP check in with champagne and a free upgrade to an Oceanview room. Lobby bar is only open til 11pm which was weird. To get the top shelf liquor you had to be privilege category. We were not, but we brought our own and added to their mixed drinks. Mini fridge had Corona with coke, Fanta and water. Robes to use in the rooms. Bed was firm. Water pressure was great in the shower but weak at the sink. Room service was excellent. There was a minimal fee per call. We ate at the Brazilian restaurant twice and the sushi bar 3 times....they were that good! Italian and seafood restaurants were good as well. Only ate breakfast at the buffet. Brioche French toast and omelets were our favorite. Ask your server for bacon. The beach was clear most days but the water was rough. A lot of erosion on half of the beach and large slabs of rock are exposed. So we lived in the pool. Plenty of chairs. Bring your own float and they will blow it up in the beach gift shop. Service around the lower pool was very lacking and yes we are tippers. Bring insulated tumblers to keep drinks cold. Pools close at 8. Nightly shows were laughable. No back drops or ambiance in the theater. Just a plain stage. Casino night and karaoke night were the only fun events. We never stayed up long enough to visit the disco but it opens at 11. Visited the spa for a couples massage and it was minimal. We were expecting areas
Bodde her 4 netter i mai 2024

10/10 – Utmerket

Patricia

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice staff
Bodde her 4 netter i mai 2024

10/10 – Utmerket

Kimberly

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wyndham Grand Cancun All Inclusive Resort and Villas was clean, the restaurants had great food, the beach and pool areas were clean, the staff was friendly and attentive. The only issue was the room refrigerator didn't get very cold, however the refrigerator issue did not take anything away from this great resort! We definitely will be returning for many more visits! Thanks Wyndham Grand!
Bodde her 6 netter i mai 2024

10/10 – Utmerket

Johane

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
They had amazing stuff
Bodde her 7 netter i mai 2024
Svar fra Wyndham Grand Cancún den 10. mai 2024
Dear JohaneThank you for taking the time to tell us about your experience at Wyndham Grand Cancun All Inclusive Resort & Villas. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Grand, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Best regads

10/10 – Utmerket

Jose De Jesus

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mai 2024

6/10 – Grei

Jose

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Activities are too far away
Bodde her 5 netter i mai 2024
Svar fra Wyndham Grand Cancún den 10. mai 2024
Thank you Jose for taking the time to tell us about your experience at Wyndham Gran Cancun.

8/10 – Bra

Olga A. Figueroa

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Buen servicio
Bodde her 3 netter i mai 2024

4/10 – Dårlig

KAZUMASA og SANLOISPOTOSI

Reiste med partner
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Water in toilet is not flowed frequently.
Bodde her 4 netter i mai 2024
Svar fra Wyndham Grand Cancún den 10. mai 2024
Dear KazumasaThank you for taking the time to tell us about your experience at Wyndham Grand Cancun We will take care, here at Wyndham Grand, we continuously strive to exceed your expectations. Best regards!

10/10 – Utmerket

Crystal

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had the best time!
Bodde her 5 netter i april 2024
Svar fra Wyndham Grand Cancún den 10. mai 2024
Dear CrystalThank you for taking the time to tell us about your experience at Wyndham Grand Cancun All Inclusive Resort & Villas. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Grand, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Best regards

2/10 – Forferdelig

Ghadeer

Forretningsreisende, Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Yy
Bodde her 3 netter i mai 2024
Svar fra Wyndham Grand Cancún den 6. mai 2024
Dear GhadeerThank you for taking the time to tell us about your experience at Wyndham Grand Cancun All Inclusive Resort & Villas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Sincerely

10/10 – Utmerket

Jalen

Reiste med partner
Convenience
Bodde her 3 netter i mai 2024
Svar fra Daniel P den 6. mai 2024
Thank you for sharing your feedback with us! We're delighted to hear that you found our hotel convenient and worthy of a perfect 5-star rating. Providing convenience and comfort to our guests is our top priority, and we're thrilled that we could meet your expectations. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. We look forward to welcoming you back on your next visit!Warm regards,

10/10 – Utmerket

Raul

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good service
Bodde her 6 netter i april 2024
Svar fra Daniel P den 6. mai 2024
Hi Raul,Thank you for taking the time to share your feedback with us! We're delighted to hear that you experienced good service during your stay and awarded us a perfect 5-star rating. Providing excellent service is at the heart of everything we do, and we're thrilled to have met your expectations. If there's anything else we can assist you with or if you have any further comments, please feel free to reach out. We look forward to welcoming you back for another memorable stay!Warm regards,

10/10 – Utmerket

JIN

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
good！
Bodde her 3 netter i april 2024
Svar fra Daniel P den 6. mai 2024
Hi Jin,Thank you for your wonderful feedback and for awarding us a perfect 5-star rating! We're thrilled to hear that you had a good experience during your stay. Your satisfaction is our utmost priority, and we're grateful for the opportunity to have served you. Should you have any further feedback or if there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!Warm regards,

8/10 – Bra

JACOBO ISRAEL

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Servicio lento en restaurantes y bebidas. Excelentes instalaciones
Bodde her 3 netter i mai 2024
Svar fra Wyndham Grand Cancún den 6. mai 2024
Estimado JacoboGracias por tomarse el tiempo para comentar sobre su experiencia en Wyndham Grand Cancun. Compartiré sus comentarios con nuestro equipo, nos esforzamos continuamente por superar sus expectativas.Saludos cordiales

10/10 – Utmerket

Shirin

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff are too nice and the food is great!
Bodde her 4 netter i april 2024
Svar fra Daniel P den 6. mai 2024
Hi Shirin,Thank you so much for your glowing review! We're thrilled to hear that you found our staff to be exceptionally friendly and enjoyed the delicious food. Providing exceptional service and culinary experiences is what we strive for, and we're delighted to have met your expectations. We can't wait to welcome you back for another wonderful experience!Warm regards,

8/10 – Bra

Mai

Reiste med familie og små barn, Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
The number of pools was great. The kid zone and pool area was nice. Did not like that there is no buffet option for lunch. The dinner buffet lacked flavorful options.
Bodde her 3 netter i april 2024
Svar fra Wyndham Grand Cancún den 6. mai 2024
Dear MaiThank you for taking the time to tell us about your experience at Wyndham Grand Cancun All Inclusive Resort & Villas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Grand, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely