Sengetøy av topp kvalitet, minibar (inkludert) og safe på rommet
Sjekk tilgjengelighet

Anmeldelser av Wyndham Alltra Cancun All Inclusive Resort

4 out of 5
Wyndham Alltra Cancun All Inclusive Resort
Boulevard Kukulkan, Km. 11.5, Cancun, QROO

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 3386 av totalt 5435 anmeldelser." "
Rangering på 8 − Bra. 1218 av totalt 5435 anmeldelser." "
Rangering på 6 − Grei. 450 av totalt 5435 anmeldelser." "
Rangering på 4 − Dårlig. 187 av totalt 5435 anmeldelser." "
Rangering på 2 − Forferdelig. 194 av totalt 5435 anmeldelser." "

9,2/10

Renhold

9,4/10

Personale og service

8,8/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Glenn

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Supert Hotel.
Bodde her 6 netter i mai 2023
Svar fra Ignacio R. General Manager den 15. mai 2023
Dear Glenn!Thank you for your 10/10 score! We hope to see you back very soon!Best regards!

10/10 – Utmerket

Sarah

Likte: Renhold, personale og service og romkomfort
Bodde her 15 netter i november 2022
Svar fra Ignacio R. - General manager den 6. des. 2022
Dear Sarah. We really appreciate that you have visited us and above all that you took a few minutes to share a great score. We hope to see you back here in the near future. Regards!

8/10 – Bra

Åsmund

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 10 netter i juli 2022

8/10 – Bra

Halvard

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 12 netter i desember 2021
Svar fra Silvestre V. - General Manager den 17. jan. 2022
Dear Halvard. Thank you very much for visiting us and for taking the time to give us a rating, we hope you will stay with us again. Warm regards!

6/10 – Grei

Erol

Reiste med partner
Likte: Renhold og personale og service
Beach
Bodde her 7 netter i mai 2024

6/10 – Grei

Albert og Staten Island

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I loved everything about the property except for the food. In other words food sucked. It was like tasteless. Every day I went to be, I went to bed hungry and every day was the same tasteless taste.
Bodde her 5 netter i mai 2024

6/10 – Grei

Brian

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
I don't like much because no parking structure.
Bodde her 2 netter i mai 2024

4/10 – Dårlig

Martha

Reiste med familie
Likte: Personale og service
Nice resort. well kept. Food, mediocre at best! same for drinks! Below average to fill the term "all inclusive'. Yes all included, but what's all? Poor quality of food and drinks! Toilets clogged, sink in bathroom clogged, our room was not cleaned or made the day prior to check out. Advised front desk, and they sent someone at 9pm to clean, we were already sleeping, this individual decided to open the door and disturb our rest. The only positive thing that I will say is the do employees do have a great "can do" attitude! Kudos to Candelario, a waiter beach side, who had a great and friendly approach.
Bodde her 3 netter i mai 2024

8/10 – Bra

Jorge

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Great service and food, staff always kind and knowledgeable. NO continuous harrasment to buy vacation and tour packages
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Diego

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beautiful beach!
Bodde her 4 netter i mai 2024
Svar fra Ignacio R General Manager den 27. mai 2024
Dear DiegoThank you so much for your score! Hope to see you back very soon!Best regards

8/10 – Bra

Brismeyris Martinez

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Attentive, respectful and friendly staff. Different dinning options. There is a variety of food available at all times. Clean room and change towels everyday. Pool entertainment as well as night shows and live music was fantastic. I will definitely visit this property again.
Bodde her 3 netter i mai 2024
Svar fra Ignacio R General Manager den 27. mai 2024
Dear BrismeyrisWe would greatly appreciate if you could provide us with your feedback in order to improve and provide you with the 5 star service you deserve! Hope to see you back very soon!Best regards

2/10 – Forferdelig

Ahmed

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Beach was good the resort we didn’t like, food is horrible they dont have good restaurants or food and not a lot of options as well.
Bodde her 7 netter i mai 2024
Svar fra Ignacio R General Manager den 27. mai 2024
Dear AhmedThank you so much for your feedback and we are sorry we didnt meet your expectations! We will work on it in order to improve in your comments and provide you with the 5 star service you deserve! Hope you can give us a chance to host you back in a future to see the improvements.Best regards

6/10 – Grei

Prabhpreet

Reiste med partner
Likte: Renhold og personale og service
Hated the food but loved the ambience. We had to order ubereats even tho we stayed at all inclusive resort.
Bodde her 5 netter i mai 2024
Svar fra Ignacio R General Manager den 27. mai 2024
Dear PrabhpreetThank you so much for your feedback! We will work on it in order to improve and provide you with the 5 star service you deserve! Hope to see you back very soon!Best regards

8/10 – Bra

Trinity Simone

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice and very friendly staff. Would come again
Bodde her 4 netter i mai 2024
Svar fra Ignacio R General Manager den 26. mai 2024
Dear TrinityWe would greatly appreciate if you could share your feedback with us in order to lmprove and provide you with the 5 star service you deserve! Best regards

8/10 – Bra

Pafel

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very well maintained
Bodde her 6 netter i mai 2024
Svar fra Ignacio R General Manager den 26. mai 2024
Dear PafelWe would greatly appreciate if you could share your feedback with us in order to lmprove and provide you with the 5 star service you deserve! Best regards

10/10 – Utmerket

Danielle

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
La nourriture était très bonne, ont a vraiment aimé le taco bar. On a adoré la qualité du service qu’on a reçu, c’était la fête à ma soeur et ils ont préparé une petite surprise dans la chambre. C’était vraiment gentil de leur part. Ont va y retourner, c’est sûr et certain!
Bodde her 4 netter i mai 2024
Svar fra Ignacio R General Manager den 26. mai 2024
Dear DanielleAlways happy to provide you with the best experience! Hope to see you back very soon!Best regards

10/10 – Utmerket

Delan

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was excellent from staff to food to customer service except for the pricing of the merchandise in general and the gift store. I totally got that prices are higher since it’s based in the resorts however personal care items such as sunscreen, lotions and shampoos were overly priced. Get ready to pay five times more for items like that. Other than that, it was an excellent experience for us and we will definitely go back to this resorts
Bodde her 4 netter i mai 2024
Svar fra Ignacio R General Manager den 26. mai 2024
Dear DelanAlways happy to provide you with the best experience! Hope to see you back very soon!Best regards

10/10 – Utmerket

Queanne

Likte: Renhold og personale og service
Bodde her 3 netter i mai 2024
Svar fra Ignacio R General Manager den 26. mai 2024
Dear QueanneThank you so much for your score! Hope to see you back very soon!Best regards

10/10 – Utmerket

Macy Faye

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 6 netter i mai 2024
Svar fra Ignacio R General Manager den 26. mai 2024
Dear MacyThank you so much for your score! Hope to see you back very soon!Best regards

10/10 – Utmerket

Parvinder Singh

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff members were really nice
Bodde her 5 netter i mai 2024
Svar fra Ignacio R. Gerente General den 25. mai 2024
Dear ParvinderAlways a pleasure to give you the best experience! Hope to see you back very soon!Best regards

8/10 – Bra

Nhu

Reiste med familie og små barn
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very good
Bodde her 4 netter i mai 2024
Svar fra Ignacio R. Gerente General den 25. mai 2024
Dear NhuWe would greatly appreciate if you could provide us with your feedback in order to improve and provide you with the 5 star service you deserve! Hope to see you back very soon!Best regards

2/10 – Forferdelig

Abhinav

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra Ignacio R General Manager den 25. mai 2024
Dear AbhinavWe would greatly appreciate if you could provide us with your feedback in order to improve and provide you with the 5 star service you deserve! Please DM us to follow up the situation.Best regards

10/10 – Utmerket

Franklin og Irving

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It is a very nice hotel,convenient, good location and right for the price..thanks
Bodde her 4 netter i mai 2024
Svar fra Ignacio R General Manager den 24. mai 2024
Dear FranklinAlways glad to provide you with the best service! Hope to see you back very soonBest regards

10/10 – Utmerket

Sahil

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice resort and good food/drinks!
Bodde her 4 netter i mai 2024
Svar fra Ignacio R General Manager den 24. mai 2024
Dear SahilAlways glad to provide you with the best service! Hope to see you back very soonBest regards

10/10 – Utmerket

Juan

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A lot of options for dinning and snacks, property was clean, staff is super customer oriented, bar was full of premium liquor, no complaints at all, great value for money.
Bodde her 2 netter i mai 2024
Svar fra Ignacio R General Manager den 24. mai 2024
Dear JuanAlways glad to provide you with the best service! Hope to see you back very soonBest regards

10/10 – Utmerket

Neha

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice Caribbean sea views and accessible beach. All inclusive resort and variety of cuisines available.
Bodde her 4 netter i mai 2024
Svar fra Ignacio R. Gerente General den 23. mai 2024
Dear NehaThank you so much for your comments! Always glad to provide you with the best experience! Hope to see you back very soon!Best regards

10/10 – Utmerket

Patricia

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Extremely happy with our stay. Staff were super attentive and professional. We had lots of fun
Bodde her 5 netter i mai 2024
Svar fra Ignacio R General Manager den 23. mai 2024
Dear PatriciaWe greatly appreciate your comments, it is always a pleasure to provide you with the best experience. Hope to see you back very soon!Best regards

10/10 – Utmerket

Ergete

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mai 2024
Svar fra Ignacio R General Manager den 24. mai 2024
Dear ErgeteThank you so much for your score! Hope to see you back very soon!Best regards

10/10 – Utmerket

Yiran

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mai 2024
Svar fra Ignacio R General Manager den 24. mai 2024
Dear YiranThank you so much for your score! Hope to see you back very soon!Best regards

10/10 – Utmerket

Olga og Kew Gardens

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great!
Bodde her 4 netter i mai 2024
Svar fra Ignacio R General Manager den 22. mai 2024
Dear OlgaThank you so much for your score! Hope to see you back very soon!Best regards

8/10 – Bra

Madhura

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra Ignacio R General Manager den 22. mai 2024
Dear MadhuraWe would greatly appreciate if you could provide us with your feedback in order to improve and provide you with the 5 star service you deserve! Hope to see you back very soon!Best regards

10/10 – Utmerket

NAGAI

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The service of the staff, the restaurant, and the luxury of the room were all high level, and I had a memorable and good trip.""I think it can't be helped because the sea is very close, but the disadvantage is that the humidity in the room is very high."Other than that, you can get more than the price without really saying anything.I'd love to introduce it to my friends.
Bodde her 4 netter i mai 2024
Svar fra Ignacio R General Manager den 21. mai 2024
Dear NagaiWe greatly appreciate your comments, it is always a pleasure to provide you with the best experience. Hope to see you back very soon!Best regards

10/10 – Utmerket

Amanda

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Definitely would return. A great resort for kids.
Bodde her 3 netter i mai 2024
Svar fra Ignacio R General Manager den 21. mai 2024
Dear AmandaWe are so glad to read you had a great time! Hope to see you back very soon!Best regards

10/10 – Utmerket

Bridget

Reiste med partner
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Staff was so kind and friendly!
Bodde her 6 netter i mai 2024
Svar fra Ignacio R General Manager den 20. mai 2024
Dear BridgetWe greatly appreciate your comments, it is always a pleasure to provide you with the best experience. Hope to see you back very soon!Best regards

10/10 – Utmerket

Naveen

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We loved our stay , excellent hospitality. Thank you
Bodde her 4 netter i mai 2024
Svar fra Ignacio R General Manager den 20. mai 2024
Dear NaveenAlways glad to provide you with the best service! Hope to see you back very soonBest regards

10/10 – Utmerket

Joy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I had a great time I will be returning
Bodde her 3 netter i mai 2024
Svar fra Ignacio R General Manager den 20. mai 2024
Dear JoyThank you so much for your comments! Always happy to provide you with the best experience! Hope to see you back very soon!Best regards

6/10 – Grei

Susette og Cibolo

Reiste med familie
Likte: Renhold og personale og service
The pictures on your website make it look peaceful and tranquil, but it’s more like spring break on the Las Vegas strip. I got a head ACH every time I left my room. There is not enough shade outside and I got super sunburned. The beach is not groomed. There was lots of seaweed on the sand. There are lots of rocks, which I cut my leg on, and the swimming area is very narrow. The food was excellent!
Bodde her 7 netter i mai 2024
Svar fra Ignacio R General Manager den 20. mai 2024
Dear guestThank you so much for your feedback and we are sorry fro the inconveniences during your stay! We will work on it in order to improve and provide you with the 5 star service you deserve! Hope you can give the opportunity to host you back to see the improvements.Best regards

10/10 – Utmerket

Maria

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
All the staff and food was excellent. Especially a new hire named Alan, he was an entertainer and was so fun.
Bodde her 3 netter i januar 2024
Svar fra Ignacio R General Manager den 20. mai 2024
Dear MariaAlways a pleasure to give you the best experience. It will be a pleasure to address your commends with Alan to motivate him to continue with the great work. We hope to see you back very soon!Best regards

10/10 – Utmerket

Abdelwahed

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Thanks
Bodde her 2 netter i mai 2024
Svar fra Ignacio R General Manager den 20. mai 2024
Dear Abdelwahed Thank you so much for your comments! Hope to see you back very soon!Best regards

10/10 – Utmerket

Yufei

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
1. the proeprty is kind of old， but well maintained. Room feels humid when the AC is on. overall comfortable except the humidity. 2. dinner menu is excellent, breakfast and lunch buffet is always the same, only one restaurant is open for lunch / breakfast. lots of cocktail options. sepcial items like lobster/ tomhawk steak are charged 60~200 usd. coconut is only served from 12 pm to 1pm and cost 10 usd. 3. not enough shaded beach beds/ chairs. many chairs with shade is occupied by belongs all day and the hotel never manages them. 4.Need to be on the waitlist for dinner. 5. Paola seems always ignored me when i am in front of the Italian restuarant. 6. no early check-in before 3pm though one can dine before getting the room. super thanks i can stay until 5pm after checkout.
Bodde her 4 netter i mai 2024
Svar fra Ignacio R General Manager den 20. mai 2024
Dear YufeiThank you so much for your feedback! We will work on it in order to improve and provide you with the 5 star service you deserve! Hope to see you back very soon!Best regards

8/10 – Bra

Mariam og Verdun

Reiste med familie og små barn
Likte: Renhold
We came to stay as a family. We loved the staff and the amnesties in general. Everyone was welcoming and there weee plenty to do at the hotel. The beach is nice too and so is the food. The cons: too loud at night. Impossible to sleep. Also, the place needs renovations (AC wayyyy too old and loud, and some areas of the pools are cracking or shaving off for example). Still we were generally happy with our stay.
Bodde her 4 netter i mai 2024
Svar fra Ignacio R General Manager den 20. mai 2024
Dear MariamThank you so much for your feedback! We will work on it in order to improve and provide you with the 5 star service you deserve! Hope to see you back very soon!Best regards

10/10 – Utmerket

Pamela

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mai 2024
Svar fra Ignacio R General Manager den 20. mai 2024
Dear PamelaThank you so much for your score! Hope to see you back very soon!Best regards

10/10 – Utmerket

Carlos Miguel Nunez

Reiste med partner, Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We loved it. Very clean and welcoming
Bodde her 7 netter i mai 2024
Svar fra Ignacio R. General Manager den 19. mai 2024
Dear CarlosAlways happy to provide you with the best experience! Hope to see you back very soon!Best regards

10/10 – Utmerket

gary wade

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Svar fra Ignacio R General Manager den 20. mai 2024
Dear GaryThank you so much for your score! Hope to see you back very soon!Best regards

8/10 – Bra

katherine

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent
Bodde her 4 netter i mai 2024
Svar fra Ignacio R. General Manager den 19. mai 2024
Dear KatherineWe would greatly appreciate if you could provide us with your feedback in order to improve and provide you with the 5 star service you deserve. Hope to see you back very soon!Best regards

8/10 – Bra

Kara D

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
We loved staying here! The staff was absolutely amazing, they did fun activities in the pool and on tje beach daily, and love the large selection of food! Only complaints we have is most of the power outlets would show power but never charge anything, bedside light didnt work, and we couldnt leave food or drink because of ants. Otherwise this was an amazing stay!
Bodde her 6 netter i mai 2024
Svar fra Ignacio R. General Manager den 19. mai 2024
Dear KaraThank you so much for your feedback! We will follow them up in prder to improve and provide you with the 5 star service you deserve. Hope to see you back very soon!Best regards

8/10 – Bra

shannon

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I loved the staff and entertainment. Just wish there was more property and bigger pools..
Bodde her 5 netter i mai 2024
Svar fra Ignacio R. General Manager den 19. mai 2024
Dear ShannonThank you so much for your feedback! Hope to see you back very soon!Best regards

10/10 – Utmerket

Blanca Heredia

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Muy bueno
Bodde her 3 netter i mai 2024
Svar fra Ignacio R General Manager den 21. mai 2024
Estimada BlancaSiempre un placer poder brindarles la mejor experiencia ¡Esperamos poder verlos de vuelta muy pronto!Saludos

2/10 – Forferdelig

Raelyn

Reiste med partner
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Staff were nice but not super helpful when problems arose. We initially park where told and noticed water there. When checking later water was rising and smelled like sewage. I let staff know, and nothing was done. Again we checked on car after dinner, as it was a rental, and water continue to rise even faster. Finally they said we could park somewhere else. Didn’t say anything about the request about it earlier or apologies. Facility ran down, water leaking from ceiling in multiple places. Our bathroom smelled like vinegar our entire stay.
Bodde her 1 natt i mai 2024
Svar fra Ignacio R General Manager den 21. mai 2024
Dear RaelynWe are sorry for the inconveniences during your stay! We will follow up the situation to improve and avoid further inconveniences and lack of attention to these details. Hope you can give us a chance to host you back in a future.Best regards

10/10 – Utmerket

margaret og Norton

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We come to Mexico often and this has been a favorite for us. The week stay was wonderful! The staff is amazing, the food fresh and top notch! The rooms and hotel clean and comfortable. It was my birthday and the staff surprised me by upgrading my room and decorating it. This trip was much needed and was perfect all around!
Svar fra Ignacio R General Manager den 21. mai 2024
Dear MargaretAlways glad to provide you with the best experience! Hope to see you back very soon!Best regards