Kjære gjest, Takk for at du tok deg tid til å dele tilbakemeldingen din. Selv om jeg skulle ønske du hadde en bedre opplevelse, er det tilbakemeldinger som dette vi lærer av og bruker til å forbedre. Vi jobber hardt for å gi en eksepsjonell gjesteopplevelse, og i dette tilfellet kom vi helt klart til kort. Hvis du gir oss en sjanse til å vinne tilbake tilliten din, kan jeg forsikre deg om at vi vil gjøre vårt beste for å gi deg den flotte hotellopplevelsen som så mange av våre gjester har satt så stor pris på. Vennlig hilsen

Dear Christina, I appreciate your acknowledgment of our team members, and I also want to express gratitude for highlighting our restaurant "Hakka" It brings us great joy to pamper you with excellent service and delightful dishes.The entire ÓLEO family wishes you a safe journey back home and looks forward to having you with us again soon.Sincerely,Guest Services

Dear Jack. We are delighted to know that your stay was wonderful and exceeded all yours expectations; our main objective is to ensure that all our guests have the most pleasant memories on their return home.Thank you for your congratulations and for your kind comments. Each one of our reviews is highly important to us. Allow me to let you know that your observations are constructive and motivate us to work in these areas, as our priority, will always be your satisfaction and comfort.It will be an honor to be able to have the pleasure of receiving you againThe ÓLEO family wishes a safe return homeSincerely, Guest Service

Dear Brendan, Thank you very much for choosing to stay with us and taking the time to rate your experience. We are delighted to read that you enjoyed your stay, the quality of our food, and the efficiency of our artist services.Your feedback is of great importance to us as it allows us to continuously improve and create memorable moments for our guests, ensuring they feel the warmth of our hospitality every day.We will be more than happy to welcome you again soon. The ÓLEO family wishes you a safe journey back home.Sincerely,Guest Services

Dear Raizel, Thank you very much for your visit, trust and take the time to write your experience, the Óleo family already miss you and we will be happy to see you back.Our best wishes to you,Sincerely, ,Guest Service

Dear Aelyn, Thank you for contacting us, we are sorry for not having met your expectations, we made sure that you felt like VIP guests of Expedia, we are sorry for not having met your special requests, it is important to remind you that the ALMAR restaurant is a specialty restaurant for dinner and a formal-casual dress code is required, you were invited to return once fulfilling your dress code since you were wearing a bathing suit and were wet, we worked hard to meet the needs and expectations of our guests but this time we fell short .The ÓLEO family wishes you a healthy return home,Kind regardsGuest service

Lieber FlavioVielen Dank, dass Sie bei uns geblieben sind und sich die Zeit genommen haben, Ihren Kommentar zu schreiben.Jede einzelne unserer Bewertungen ist uns sehr wichtig. Gestatten Sie mir, Ihnen mitzuteilen, dass Ihre Beobachtungen konstruktiv sind und uns motivieren, in diesen Bereichen zu arbeiten, da unsere Priorität immer Ihre Zufriedenheit und Ihr Wohlbefinden sein wird.Die gesamte ÓLEO-Familie freut sich, Sie wieder bei uns begrüßen zu dürfen.Unsere besten Wünsche an Sie,Besucherservice

Dear Luis, Thank you very much for choosing to stay with us again and taking the time to rate your experience. We are delighted to read that you enjoyed your stay, the quality of our food, and the efficiency of our artist services.Your feedback is of great importance to us as it allows us to continuously improve and create memorable moments for our guests, ensuring they feel the warmth of our hospitality every day.We will be more than happy to welcome you again soon. The ÓLEO family wishes you a safe journey back home.Sincerely,Guest Services

Dear Jenna, Thank you very much for your visit, trust and take the time to write your experience, the Óleo family already miss you and we will be happy to see you back.Our best wishes to you,Sincerely, ,Guest Service

Dear India, We are delighted to know that your stay was wonderful and exceeded all yours expectations; our main objective is to ensure that all our guests have the most pleasant memories on their return home.Thank you for your congratulations and for your kind comments. Each one of our reviews is highly important to us. Allow me to let you know that your observations are constructive and motivate us to work in these areas, as our priority, will always be your satisfaction and comfort.It will be an honor to be able to have the pleasure of receiving you againThe ÓLEO family wishes a safe return homeSincerely, Guest Service

Dear Blesille, Thank you very much for choosing to stay with us and taking the time to rate your experience. We are delighted to read that you enjoyed your stay, the quality of our food, and the efficiency of our artist services.Your feedback is of great importance to us as it allows us to continuously improve and create memorable moments for our guests, ensuring they feel the warmth of our hospitality every day.We will be more than happy to welcome you again soon. The ÓLEO family wishes you a safe journey back home.Sincerely,Guest Services

Dear Leszek, Thank you very much for choosing to stay with us and taking the time to rate your experience. We are delighted to read that you enjoyed your stay, the quality of our food, and the efficiency of our artist services.Your feedback is of great importance to us as it allows us to continuously improve and create memorable moments for our guests, ensuring they feel the warmth of our hospitality every day.We will be more than happy to welcome you again soon. The ÓLEO family wishes you a safe journey back home.Sincerely,Guest Services

Estimado Adrian, Agradecemos sinceramente su elección de hospedarse con nosotros y el tiempo dedicado a compartir su experiencia. Nos llena de alegría saber que disfrutó de la calidad de nuestros alimentos y la eficiencia del servicio de nuestros artistas.Su valiosa retroalimentación es fundamental para nosotros, ya que nos impulsa a mejorar constantemente y a crear momentos inolvidables para nuestros huéspedes, brindando una hospitalidad excepcional día tras día.Esperamos con entusiasmo darle la bienvenida nuevamente en un futuro cercano. La familia ÓLEO les desea un seguro y placentero regreso a casa.Atentamente,Servicio al Huésped

Dear Tara, Thank you very much for your visit, trust and take the time to write your experience, the Óleo family already miss you and we will be happy to see you back.Our best wishes to you,Sincerely, ,Guest Service

Dear Syandene, Thank you for your kind rating, continue enjoying our handmade hospitality.We remain at your disposal.Guest service

Dear Vanessa, We sincerely appreciate you taking the time to rate our service! We are glad to know that you had a positive experience. We hope to have the pleasure of welcoming you again.SincerelyGuest service

Dear Sirajuddin, Thank you very much for choosing to stay with us and taking the time to rate your experience. We are delighted to read that you enjoyed your stay, the quality of our food, and the efficiency of our artist services.Your feedback is of great importance to us as it allows us to continuously improve and create memorable moments for our guests, ensuring they feel the warmth of our hospitality every day.We will be more than happy to welcome you again soon. The ÓLEO family wishes you a safe journey back home.Sincerely,Guest Services

Dear Owen. Thank you for choosing to stay with us. We are delighted to hear that you had an excellent rest during your time with us.I appreciate your acknowledgment of our team members, and I also want to express gratitude for highlighting our restaurants. It brings us great joy to pamper you with excellent service and delightful dishes.The entire ÓLEO family wishes you a safe journey back home and looks forward to having you with us again soon.Sincerely,Guest Services

Dear Martha, We sincerely appreciate you taking the time to rate our service! We are glad to know that you had a positive experience. We hope to have the pleasure of welcoming you again.SincerelyGuest service

Deat Shreena, We sincerely appreciate you taking the time to rate our service! We are glad to know that you had a positive experience. We hope to have the pleasure of welcoming you again.SincerelyGuest service

Dear Khelan, We are delighted to know that your stay was wonderful and exceeded all yours expectations; our main objective is to ensure that all our guests have the most pleasant memories on their return home.Thank you for your congratulations and for your kind comments. Each one of our reviews is highly important to us. Allow me to let you know that your observations are constructive and motivate us to work in these areas, as our priority, will always be your satisfaction and comfort.It will be an honor to be able to have the pleasure of receiving you againThe ÓLEO family wishes a safe return homeSincerely, Guest Service

Dear Christopher, Thank you very much for staying with us and taking the time to write your comment.Each one of our reviews is highly important to us. Allow me to let you know that your observations are constructive and motivate us to work in these areas, as our priority, will always be your satisfaction and comfort.The entire ÓLEO family will be more than happy to welcome you back.Our best wishes to you,Guest Service

Dear Dipal,We appreciate your visit and your rating,We hope to see you in the near future,Kind regardsGuest service

Dear Laura, We truly appreciate your choice to stay with us and taking the time to share your valuable feedback!Please be assured that your opinion is crucial to us, and we are already taking proactive steps. We have forwarded your suggestions to the relevant departments to actively address the mentioned details. The ÓLEO family not only wishes you a safe journey back home but also looks forward eagerly to the opportunity to provide you with an even more exceptional experience in the future.Our best wishes to you,Guest Services

Dear Rebecca, Thank you very much for choosing to stay with us and taking the time to rate your experience. We are delighted to read that you enjoyed your stay, the quality of our food, and the efficiency of our artist services.Your feedback is of great importance to us as it allows us to continuously improve and create memorable moments for our guests, ensuring they feel the warmth of our hospitality every day.We will be more than happy to welcome you again soon. The ÓLEO family wishes you a safe journey back home.Sincerely,Guest Services

Dear Janelle, Thank you very much for choosing to stay with us and taking the time to rate your experience. We are delighted to read that you enjoyed your stay, the quality of our food, and the efficiency of our artist services.Your feedback is of great importance to us as it allows us to continuously improve and create memorable moments for our guests, ensuring they feel the warmth of our hospitality every day.We will be more than happy to welcome you again soon. The ÓLEO family wishes you a safe journey back home.Sincerely,Guest Services

Dear Steven, Thank you for your visit and your rating.The Óleo family wishes you a safe return home and hopes to have you again in the near future.Kind regardsGuest service

Dear Daisy, Thank you for your kind rating, continue enjoying our handmade hospitality.We remain at your disposal.Guest service

Dear Nelly, Thank you very much for choosing to stay with us and taking the time to rate your experience. We are delighted to read that you enjoyed your stay, the quality of our food, and the efficiency of our artist services.Your feedback is of great importance to us as it allows us to continuously improve and create memorable moments for our guests, ensuring they feel the warmth of our hospitality every day.We will be more than happy to welcome you again soon. The ÓLEO family wishes you a safe journey back home.Sincerely,Guest Services

Dear Joselyn, Thank you very much for staying with us and taking the time to write your comment.Each one of our reviews is highly important to us. Allow me to let you know that your observations are constructive and motivate us to work in these areas, as our priority, will always be your satisfaction and comfort.The entire ÓLEO family will be more than happy to welcome you back.Our best wishes to you,Guest Service

Dear Zlatko, Thank you for staying with us and for your rating.We will be happy to have you in the near futureGuest service

Dear Kervens, Thank you for your kind rating, continue enjoying our handmade hospitality.We remain at your disposal.We wish you happy holidaysGuest service

Dear Jeiko, Thank you very much for choosing to stay with us and taking the time to rate your experience. We are delighted to read that you enjoyed your stay, the quality of our food, and the efficiency of our artist services.Your feedback is of great importance to us as it allows us to continuously improve and create memorable moments for our guests, ensuring they feel the warmth of our hospitality every day.We will be more than happy to welcome you again soon. The ÓLEO family wishes you a safe journey back home.Sincerely,Guest Services

Dear Fidelis, Thank you very much for choosing to stay with us and taking the time to rate your experience. We are delighted to read that you enjoyed your stay, the quality of our food, and the efficiency of our artist services.Your feedback is of great importance to us as it allows us to continuously improve and create memorable moments for our guests, ensuring they feel the warmth of our hospitality every day.We will be more than happy to welcome you again soon. The ÓLEO family wishes you a safe journey back home.Sincerely,Guest Services

Dear Manuela, We sincerely appreciate you taking a few minutes of your valuable time to share your thoughtful feedback with us; the input from all our guests is of utmost importance.We regret to learn that your expectations were not exceeded during your stay. Please rest assured that our chefs are always ready to accommodate dietary preferences and special needs, using a wide range of high-quality ingredients for all culinary preparations. Our goal is to consistently deliver quality in our services and amenities.We are sorry to hear about your perception of our gastronomic offerings and food quality. While we cannot confirm that you experienced food poisoning from our products, we take your situation seriously. We would appreciate it if you could take a moment to provide more detailed feedback so that we can address and enhance our level of service.We regret not receiving a report of your discomfort during your stay to provide emergency medical assistance. We invite you to share more detailed comments to help us improve our services and ensure customer satisfaction in the future.We take our guests' concerns very seriously and hope to resolve any issues you may have experienced. Wishing you a speedy recovery.Warm regards,Guest Services

Dear Enrique, Thank you very much for your visit, trust and take the time to write your experience, the Óleo family already miss you and we will be happy to see you back.Our best wishes to you,Sincerely, ,Guest Service

Dear Charity, We truly appreciate your choice to stay with us and taking the time to share your valuable feedback!Please be assured that your opinion is crucial to us, and we are already taking proactive steps. We have forwarded your suggestions to the relevant departments to actively address the mentioned details. The ÓLEO family not only wishes you a safe journey back home but also looks forward eagerly to the opportunity to provide you with an even more exceptional experience in the future.Our best wishes to you,Guest Services

Dear Osvaldo, We are delighted to know that your stay was wonderful and exceeded all yours expectations; our main objective is to ensure that all our guests have the most pleasant memories on their return home.Thank you for your congratulations and for your kind comments. Each one of our reviews is highly important to us. Allow me to let you know that your observations are constructive and motivate us to work in these areas, as our priority, will always be your satisfaction and comfort.It will be an honor to be able to have the pleasure of receiving you againThe ÓLEO family wishes a safe return homeSincerely,Guest Service