Luftbilde

Anmeldelser av Moon Palace Nizuc - All inclusive

4.5 out of 5
Moon Palace Nizuc - All inclusive
Carretera Cancun-Chetumal Km. 36.5 EDF A, Cancun, QROO

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 367 av totalt 616 anmeldelser." "
Rangering på 8 − Bra. 124 av totalt 616 anmeldelser." "
Rangering på 6 − Grei. 58 av totalt 616 anmeldelser." "
Rangering på 4 − Dårlig. 30 av totalt 616 anmeldelser." "
Rangering på 2 − Forferdelig. 37 av totalt 616 anmeldelser." "

9,2/10

Renhold

9,0/10

Personale og service

8,8/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Elvis

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The many dinning options that you have
Bodde her 2 netter i mai 2024
Svar fra Moon Palace Cancun den 28. mai 2024
Dear Elvis,Thank you for choosing Moon Palace Cancun as your vacation resort. We are delighted to hear the highlight of your stay was the many dining options available. It was a pleasure having you vacation with us, and we look forward to welcome you back.Sincerely

10/10 – Utmerket

Amol

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 6 netter i mai 2024
Svar fra Moon Palace Cancun den 29. mai 2024
Dear Amol,Thank you for sharing your 5 stars ratings. We do hope you had a fantastic stay and we look forward to welcome you back soon.Sincerely

8/10 – Bra

Jasmeen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 6 netter i mai 2024
Svar fra Moon Palace Cancun den 28. mai 2024
Hello Jasmeen,Thank you for choosing to vacation here with us at Moon Palace Cancun.We appreciate you sharing your 4/5 ratings. It was a pleasure having you here and we hope to welcome you back.Sincerely

10/10 – Utmerket

??

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I stayed 2 nights at Nizuc and then 2 nights at The Grand. Both were great, but Nizuc is quieter and more suitable for relaxing. On the other hand, The Grand has better recreational facilities, making it more appealing for families with young children. Anyway, Nizuc is one of the best resorts.
Bodde her 2 netter i mai 2024
Svar fra Moon Palace Cancun den 24. mai 2024
Dear Guest,Thank you for sharing your wonderful review. We are glad to hear that you experience both resort, and found them equally catering to families needs from relaxation to many recreation options. We are especially delighted to hear Nizuc is your favorite.It was a pleasure having you stay with us, and we are looking forward to welcome you back.Sincerely

10/10 – Utmerket

Dulce Maria

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
De los mejores lugares oara descansar
Bodde her 4 netter i mai 2024
Svar fra Moon Palace Cancun den 15. mai 2024
Hola Dulce Maria,¡Increíble!Gracias por compartir tu recomendación. Fue un placer acoger su estancia y esperamos darle la bienvenida de nuevo.Atentamente.

10/10 – Utmerket

GA YOUNG

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Thanks for the amazing experience! Our family had a great time :)
Bodde her 4 netter i mai 2024
Svar fra Moon Palace Cancun den 15. mai 2024
Dear GA Young,It was a pleasure hosting your familys vacation. We are glad to receive your feedback telling us about your stay. We are looking forward to welcome you back soon.Sincerely

10/10 – Utmerket

Staci

Reiste med partner, Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I have already started telling friends and family who are considering going to Cancun to come to The Moon Palace. My husband and I were a little nervous because we had a not great experience at a different all inclusive in the DR. The Moon Palace and all of the staff exceeded our expectations, they were so friendly and accommodating. I have pretty significant food allergies and they were incredibly attentive about it and made sure to accommodate me and make sure I knew what was and wasn’t okay to have. I cannot express enough how incredible the staff was. They all always had smiles on their faces, and made sure we were taken care of. We tried every restaurant and the food was phenomenal, definitely recommend the Brazilian restaurant. The meat was divine. We can’t wait to go back.
Bodde her 4 netter i mai 2024
Svar fra Moon Palace Cancun den 10. mai 2024
Dear Staci,Thank you for choosing our resort to vacation. We are delighted that you have shared your feedback to tell everyone how much we exceeded your expectations. It was truly our pleasure been apart of this memorable experience and we are excited to welcome you back.Sincerely

10/10 – Utmerket

Richard

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I enjoyed the property and views. It was quiet when I needed that and had a lot of services to make the stay enjoyable. I did not have a good understanding of all of the services available for a few days but I learned that I needed to search the web site myself to ask the important questions.
Bodde her 1 natt i mai 2024
Svar fra Moon Palace Jamaica den 9. mai 2024
Dear Richard,Thank you for choosing to vacation with us here at Moon Palace Cancun. We appreciate you taking the time to share your your feedback to tell us about your stay. We are happy to hear your understanding was quickly fed with information from our website.It was a pleasure having you here and we hope to welcome you back soon .Sincerely

10/10 – Utmerket

Jorge

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
No me gusto la playa, nunca pudimos meternos a nadar al mar, está horrible su zona de playa. Ahí si deja mucho que desear
Bodde her 4 netter i april 2024
Svar fra Moon Palace Cancun den 6. mai 2024
Querido Jorge,Gracias por elegir pasar sus vacaciones aquí con nosotros. Le agradecemos que comparta sus comentarios sobre su reciente estancia. Nos gustaría compartir que la playa no es culpa nuestra. Nos disculpamos sinceramente por cualquier inconveniente causado como resultado. Hacemos todo lo posible para limpiar la zona de las algas y que sea limpio y hermoso para nuestros valiosos huéspedes. Esperamos darle la bienvenida de nuevo para una experiencia más satisfactoria.Saludos cordiales

10/10 – Utmerket

Cameron

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent vacation. Great food, staff and all around experience. We would return!
Bodde her 6 netter i april 2024
Svar fra Moon Palace Cancun den 2. mai 2024
Hello Cameron,Thank you for choosing to vacation with us here at Moon Palace Cancun. We appreciate your 5 stars ratings and your valuable comment on your recent stay. We are happy to hear it was a fulfilling time and that your expectations were met. It was a pleasure hosting your stay and we look forward to welcome you back.Best regards

10/10 – Utmerket

Amrita

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved our visit. We had a large group of 5 families who booked separately but the resort was able to accommodate us getting rooms close by, and helping us with booking reservations to the various restaurants and trying to seat us close together! The staff were incredibly helpful and very attentive. The room service was excellent and very convenient. I would especially recommend this resort for their excellent service.
Bodde her 4 netter i april 2024
Svar fra Moon Palace Cancun den 1. mai 2024
Dear Amrita,Thank you and your group for choosing to vacation here with us at Moon Palace Cancun. We are delighted to receive your review telling us how your special requests were accommodated. We are please that we could have created this fulfilling experience and catered to your request from dining reservations, to seating and room assignment. It was a pleasure having you all here and we hope to welcome you back soon.Sincerely

8/10 – Bra

Promiti

Reiste med familie og små barn, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Spent a week with friends and kids. Really family friendly but would be very enjoyable without kids also. We stayed at Nizuc. Beautiful property and just soooo many options for food and drink. The app is also incredibly convenient for things you need and room service. Staff are wonderful. Absolutely no mosquitos or bugs at night, which was amazing!! And very clean! If you’re between Sunrise and Nizuc - Sunrise is slightly better but definitely was busier. The downsides: The beach is pretty disappointing - the sand is white but the water is almost a muddy color. But with pools this fun, it wasn’t as big a deal for us. The only reason I’m giving less than 5 stars is for the constant harassing by salespeople. They are trying to get you to attend the timeshare presentation at every turn and even after checkout, they’re still harassing with offers and such. It completely cheapens the experience.
Bodde her 6 netter i april 2024
Svar fra Moon Palace Cancun den 30. apr. 2024
Dear Promiti,We would like to thank you for choosing to vacation with us here at Moon Palace Cancun. We appreciate you sharing your valuable feedback on your fantastic experience. We are pleased that you have highlighted too areas that we can consider some improvements to enhance our guests experience. We thank you and have shared your review with the relevant department.It was truly our pleasure having you here and we look forward to welcome you back.}Sincerely

8/10 – Bra

Katia

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Its fine
Bodde her 2 netter i april 2024
Svar fra Moon Palace Cancun den 30. apr. 2024
Hello Katia,Thank you for sharing your 4/5 ratings.We appreciate your comment telling us about your stay. It was a pleasure having you here with us. We look forward to welcome you back for a more memorable experience.Best Regards

10/10 – Utmerket

Brianna

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was beautiful with well trained staff! Made all accommodations simple, including airport transport. Golf course was gorgeous! We had a great time
Bodde her 4 netter i april 2024
Svar fra Moon Palace Cancun den 30. apr. 2024
Dear Brianna,Amazing!We appreciate your valuable feedback on your recent stay. We are delighted to hear that we have met your expectations. It was a pleasure hosting your vacation. We cannot wait to welcome you back!Best Regards

8/10 – Bra

aya

Reiste med familie
Likte: Renhold
People there were very friendly and the place were very clean and nice ,but some staff could not understand English .
Bodde her 4 netter i april 2024
Svar fra Moon Palace Cancun den 30. apr. 2024
Dear Aya,We would like to thank you for entrusting Moon Palace Cancun to cater to your vacation needs. We appreciate your feedback on your recent stay. We are sorry to hear that you had communication issues with some staff. We are sorry if any inconvenience was caused as a result, but on a positive note more that half our staff speaks English very well.We are glad to hear all else was fantastic and you had a wonderful time. We cant wait to welcome you back.Best Regards

10/10 – Utmerket

Amanda

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Only thing I wish they played more variety of music during the day at the pool. Walked by sunrise property and like the music they were playing.
Bodde her 3 netter i april 2024
Svar fra Moon Palace Cancun den 30. apr. 2024
Dear Amanda,Thank you for choosing to vacation with us here. We would like to thank you for sharing your valuable feedback on how we can improve our service for our valued guest.We have shared your comment with the respective department for consideration.It was a pleasure hosting your stay, and we look forward to welcome you back.Best Regards

10/10 – Utmerket

Jasmine

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property is beautiful and everyone is very friendly and helpful. The food is great. I dined at The Grand, Sunrise and Nizuc which all was great. Will definitely visit again.
Bodde her 4 netter i april 2024
Svar fra Moon Palace Cancun den 27. apr. 2024
Dear Jasime,We are glad that you choose to vacation here with us at Moon Palace Cancun. We gladly receive your 5 stars rating and your comment on your stay. We are happy to hear your expectations were met, and most importantly , you will come again. We are excited and look forward to welcome you back.Best Regards

8/10 – Bra

Rowell

Bodde her 7 netter i april 2024
Svar fra Moon Palace Cancun den 15. mai 2024
Hello Rowell,We appreciate you sharing your 4/5 ratings. It was a pleasure having you here and we hope to welcome you back.Sincerely

10/10 – Utmerket

Nikolai

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Moon Palace HotelCancun offers an unforgettable experience for travelers seeking luxury, relaxation, and entertainment. From the moment you step into the grand lobby, you're greeted with warm hospitality and stunning views of the Caribbean Sea. The spacious rooms are elegantly designed with modern amenities and plush furnishings, ensuring a comfortable stay. The resort boasts a plethora of dining options, ranging from international cuisine to traditional Mexican dishes, satisfying every palate. The highlight of the Moon Palace is its expansive pool complex, complete with swim-up bars, water slides, and tranquil oasis areas. Additionally, the resort offers a wide array of activities, including golf, water sports, and nightly entertainment shows. Whether you're seeking a romantic getaway, a family vacation, or a fun-filled escape with friends, the Moon Palace Hotel in Cancun exceeds expectations and leaves guests longing to return.
Bodde her 6 netter i april 2024
Svar fra Moon Palace Cancun den 25. apr. 2024
Dear Nikolai,Absolutely amazing!Thank you for vacationing with us here at Moon Palace Cancun. It is a pleasure to receive your wonderful feedback about your stay. We are delighted to hear your expectations were met. We are especially happy that you have shared your recommendation for our lovely resort.It was a pleasure hosting you and we look forward to having you back.Best Regards

10/10 – Utmerket

Dasharay

Bodde her 4 netter i april 2024
Svar fra Moon Palace Cancun den 15. mai 2024
Dear Dashray,Thank you for sharing your 5 stars ratings. We do hope you had a magnificent stay, and we do hope to welcome you back.Best Regards

2/10 – Forferdelig

Mahmud

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024
Svar fra Moon Palace Cancun den 25. apr. 2024
Dear Mahmud,We appreciate you sharing your ratings on your stay. We would like to hear more about your experience. We are asking that you write to us and tell us about your experience. We look forward to hearing from you.Best Regards

10/10 – Utmerket

Paola

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is so cleaned, the personal is so educated and respectful, the food is delicious, is a family hotel and my daughter’s enjoyed the amenities, is so big and we never finished walk around the complex
Bodde her 7 netter i april 2024
Svar fra Moon Palace Jamaica den 23. apr. 2024
Dear Paola,Thank you for choosing Moon Palace Cancun to cater to your vacation needs. We are please to hear your expectations were met and you had a wonderful stay. It was pleasure having you here and we look forward to welcome you back.Best Regards

10/10 – Utmerket

Teresa

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Solo su playa es fea
Bodde her 3 netter i april 2024
Svar fra Moon Palace Cancun den 17. apr. 2024
Querida Teresa,Gracias por elegir pasar sus vacaciones con nosotros aquí en Moon Palace Cancún. Nos complace que haya compartido sus comentarios. Lamentamos escuchar que la playa fue su insatisfacción, pero tenga en cuenta que esto no es culpa nuestra. Sin embargo, mantenemos la limpieza de la zona.Esperamos darle la bienvenida de nuevo.Saludos cordiales

10/10 – Utmerket

Albanny

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lo respetuoso y amigable de todo el personal
Bodde her 5 netter i april 2024
Svar fra Moon Palace Cancun den 17. apr. 2024
Hola Albanny,Gracias por elegir vacacionar con nosotros aqui en Moon Palace Cancun. Estamos encantados de recibir su opinión, destacando el maravilloso servicio de nuestro personal profesional. Fue un placer hospedar su estancia y esperamos darle la bienvenida de nuevo.Saludos cordiales

10/10 – Utmerket

Michael

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent stay. Great staff, great food, great property. They try to upsell you in everything every chance they get but other than that it was fantastic.
Bodde her 7 netter i april 2024
Svar fra Moon Palace Cancun den 15. apr. 2024
Dear Michael,Thank you for choosing to vacation with us here at Moon Palace Cancun. We appreciate you sharing your fantastic experience. We are delighted to have been apart of it. It was a pleasure having you here with us, and we look forward to welcome you back.Best Regards

10/10 – Utmerket

JATINDER SINGH

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent overall experience
Bodde her 5 netter i april 2024
Svar fra Moon Palace Cancun den 12. apr. 2024
Hello JatinderThank you for sharing your 5 stars ratings. We do hope you had a magnificent stay and we look forward to welcome you back.Best Regards

10/10 – Utmerket

Bernhard

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Pool area service was very slow.
Bodde her 4 netter i april 2024
Svar fra Moon Palace Cancun den 12. apr. 2024
Hello Bernhard,We appreciate you sharing your 5 stars ratings and your feedback. We do apologize for any inconveniences caused. We have shared your review with the respective department. We will work to improve our efficiency and speed in serving you our valued guest. We do hope to welcome you back soon.Best Regards

10/10 – Utmerket

John

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great food options!! Tons of activities throughout the day!! Great service!!! Highly recommend!!
Bodde her 4 netter i april 2024
Svar fra Moon Palace Cancun den 12. apr. 2024
Hello John,Amazing!We are delighted to receive your recommendation on our resort. We are please to hear you kept entertained throughout your stay, and we cant wait to welcome you back.Best Regards

10/10 – Utmerket

Ashley Lynn

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i april 2024
Svar fra Moon Palace Cancun den 24. apr. 2024
Dear Ashley Lynn,Thank you for sharing your 5 stars ratings. We do hope you had a magnificent experience. We are looking forward to welcome you back.Best Regards

10/10 – Utmerket

David

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Moon Palace Cancun den 10. apr. 2024
Hello David,We appreciate you taking the time to share your 5 stars ratings. We do hope you had a magnificent stay and we look forward to having you back.Best Regards

6/10 – Grei

Cathy

Bodde her 5 netter i april 2024
Svar fra Moon Palace Cancun den 30. apr. 2024
Hello Cathy,Thank you for taking the time to share your ratings. We would like to hear about your stay, to evaluate and see how we could have improved your experience. We are inviting you to write to us and tell us about your stay. We look forward to hearing form you.Best Regards

6/10 – Grei

Rishi

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The place is beautiful. But the food for vegetarian people should improve. Vegetarian people from South Asia do not eat eggs. Interestingly, many tourist of this hotel are from that region. Moreover, vegetarian people will prefer to keep the vegetarian food on a separate place from non-vegetarian food. Also, moon palace should think for people who do not take alcohols. Coconut water, fresh juices, juice medleys should always be available. Coconut water was hard to find in buffet areas. Juices were mostly packaged. If moon palace improves on these suggestions, I believe they will be come more popular.
Bodde her 6 netter i mars 2024
Svar fra Moon Palace Cancun den 8. apr. 2024
Dear Rishi,Thank you for choosing to vacation with us here at Moon Palace Cancun. We appreciate you taking the time to share your valuable feedback on your recent stay. Your suggestions and criticism is valuable to us, as we use these reviews as guide in improving our services. We do hope we can welcome you back for a more fulfilling stay.Kindest Regards

10/10 – Utmerket

Tyler Lee

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great property I will come back
Bodde her 7 netter i mars 2024
Svar fra Hotel Management den 5. apr. 2024
Dear Mr Tyler Lee.It was a pleasure to welcome you at RESORT NAME and we're very honored to receive your perfect feedback, impression and review rating. We can't wait to have you back! Best Regards!

6/10 – Grei

christina

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Overcrowded
Bodde her 6 netter i mars 2024
Svar fra Moon Palace Cancun den 8. apr. 2024
Dear Christina,Thank you for sharing your feedback . We are sorry to hear that the high occupancy was not to your liking. We do suggest you consider visiting us for a more enjoyable stay , during the low seasons. We look forward to welcome you back.Best Regards

10/10 – Utmerket

Kelly

Bodde her 6 netter i mars 2024
Svar fra Moon Palace Jamaica den 23. apr. 2024
Dear Kelly,Thank you for entrusting Moon Palace Cancun to cater to your vacation needs. We are pleased that you have shared your 5/5 ratings. It is a pleasure to have hosted your stay and we look forward to welcome you back soon.Kindest Regards

10/10 – Utmerket

Lorena

Reiste med familie
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Es un hotel muy grande y hay que caminar mucho o tomar camioncitos. El hotel por la temporada súper lleno la mayoría es extranjera Los alimentos y servicio muy buenos.
Bodde her 5 netter i mars 2024
Svar fra Hotel Management den 3. apr. 2024
Buen día Srta Lorena.Muchas gracias por tan amables comentarios. Nos encanta leer que su estadía con nosotros ha sido positiva. Nos alegra que la comida y la calidez de nuestro staff le parecieran tan buenos. Esperamos tenerla pronto de regreso en Moon Palace Nizuc!Saludos cordiales.

10/10 – Utmerket

Ellen

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Was a great Spring Break trip. Our daughters senior trip, with about 60 of her classmates. Had a great time. Quiet at the rooms and lots for the teens to do. Mexico does not disappoint.
Bodde her 6 netter i mars 2024
Svar fra Moon Palace Cancun den 1. apr. 2024
Hello Ellen,Great!We are happy that you all choose Moon Palace Cancun, as your destination resort. We are especially happy to hear you the spring breakers had a lovely time and we did not disappoint. It was a pleasure hosting the memorable stay and we look forward to welcoming you back.Best Regards

6/10 – Grei

Suzanne

Reiste med familie
Pushy to sell you coupons and discounts. Limited dining options. Pools were dirty. Beachfront was boring.
Bodde her 5 netter i mars 2024
Svar fra Moon Palace Cancun den 1. apr. 2024
Dear Suzanne,We appreciate you choosing to vacation with us here at Moon Palace Cancun. We are sorry to hear your expectations were not met. We aim to provide a fulfilling and memorable stay for all and we are sorry to hear this was not met. We have shared your review with the respective department to inform them of your experience, and improve areas where necessary.We do hope we can welcome you back for a more fulfilling experience.Best Regards

8/10 – Bra

Kim Marie og De Pere

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Has a great experience. Lots of good options. Loved the golf carts to get around the property. The staff were attentive and did great!
Bodde her 6 netter i mars 2024
Svar fra Moon Palace Cancun den 30. mars 2024
Dear Kim Marie,Thank you for sharing your 4/5 ratings. We are glad to hear we have met your expectations, and it was a great experience. We are happy to have hosted your stay and we look forward to welcome you back.Best Regards

8/10 – Bra

Dayman

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i mars 2024
Svar fra Moon Palace Cancun den 30. mars 2024
Dear Dayman,Thank you for sharing your 4/5 ratings. We are happy to have hosted your stay and we look forward to welcome you back.Best Regards

10/10 – Utmerket

Puranprasad

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Exceptional Place for family vacation!
Bodde her 4 netter i mars 2024
Svar fra Moon Palace Cancun den 28. mars 2024
Dear Puranprasad,We would like to thank you for choosing to vacation with us here at Moon Palace Cancun. We are delighted you took the time to share your fantastic review to tell us about your stay. We appreciate you sharing your recommendation. It was a pleasure having you and we do hope to welcome you back.Best Regards

10/10 – Utmerket

Christina

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 5 netter i mars 2024
Svar fra Moon Palace Jamaica den 17. apr. 2024
Dear Christina,We appreciate your 5/5 ratings. We do hope you had a magnificent experience, and we are hoping to welcome you back.Best Regards

4/10 – Dårlig

Lori og Interlochen

Likte ikke: Overnattingsstedets bygg og tilstand
The property is big . It smells. People that work there are not all friendly . Not enough food options . Weird rules with food. I felt like some of it was a scam honestly
Bodde her 7 netter i mars 2024
Svar fra Moon Palace Cancun den 27. mars 2024
Dear Lori,We would like to thank you for choosing to vacation with us here at Moon Palace Cancun. We are sorry to hear your expectations were not met. We are uncertain of the food rules you make reference to. Please write to us to tell us mo9re about your experience. We look forward to hear from you.Kindest Regards

8/10 – Bra

JUAN

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 5 netter i mars 2024
Svar fra Moon Palace Cancun den 27. mars 2024
Dear Juan,Thank you for sharing your your 4/5 ratings.It was our pleasure having you here and we look forward to having you back.Best Regards

10/10 – Utmerket

Andrew

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had a fabulous vacation at Moon Palace. Amazing value
Bodde her 6 netter i mars 2024
Svar fra Moon Palace Cancun den 26. mars 2024
Hello Andrew,Thank you for vacationing with us. We are delighted to hear about your fulfilling stay. We are glad to have shared in this experience and we look forward to having you back.Kindest Regards

10/10 – Utmerket

Nahomi

Bodde her 6 netter i mars 2024
Svar fra Moon Palace Cancun den 15. apr. 2024
Dear Nahomi,Thank you for sharing your 5 stars ratings. We do hope you had a fabulous experience.Best Regards

10/10 – Utmerket

Tiffany

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was friendly and many different things to do.
Bodde her 4 netter i mars 2024
Svar fra Moon Palace Cancun den 25. mars 2024
Hello Tiffany,Thank you for choosing to vacation with us here at Moon Palace Cancun. We are happy to hear it was a fantastic stay, as the warm and friendly with many things to do at the resort. It was a pleasure having you vacation with us, and we look forward to seeing you again.Kindest Regards

10/10 – Utmerket

Tahmira

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything
Bodde her 3 netter i mars 2024
Svar fra Moon Palace Cancun den 23. mars 2024
Hello Tahmira,Excellent!We are glad to hear about you great stay, and everything was fantastic. It was a pleasure having you vacation with us and we look forward to having you back.Best Regards

10/10 – Utmerket

Jonathan

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very Beautiful property with great food. I didn’t like that you couldn’t get reservations at any restaurants
Bodde her 5 netter i mars 2024
Svar fra Moon Palace Cancun den 22. mars 2024
Hello Jonathan,Thank you for sharing your 5 stars rating and your feedback on your stay. We are happy to hear you enjoyed the delicious food and the beautiful resort. We do recommend to our valuable guest to download the free Moon Palace App in order to help with your dinner reservations along with other features offered.

10/10 – Utmerket

Snezana

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved the kids team by the pool & playroom at Sunrise - where we spent most of our time. The coffee shop was easier to order with at Sunrise without having to use room numbers and wait
Bodde her 7 netter i mars 2024
Svar fra Moon Palace Cancun den 20. mars 2024
Dear Snezana,We would like to thank you for choosing Moon Palace Cancun as your resort destination. We appreciate you taking the time to share with us your experience. We are glad to hear it was a fulfilling stay with the contribution of the wonderful staff at the playroom. We will certainly be commending the for their outstanding work.It was a pleasure having you and we do hope to welcome you back.Best Regards