Alle anmeldelser som vises er basert på ekte gjesteopplevelser. Kun reisende som har bestilt et opphold med oss, kan sende inn en anmeldelse. Vi verifiserer anmeldelser i henhold til retningslinjene våre og publiserer alle anmeldelser, både positive og negative.Mer informasjonÅpnes i et nytt vindu
Rangering på 10 − Utmerket. 1473 av totalt 2496 anmeldelser." "
10 – Utmerket
1 473
Rangering på 8 − Bra. 532 av totalt 2496 anmeldelser." "
8 – Bra
532
Rangering på 6 − Grei. 242 av totalt 2496 anmeldelser." "
6 – Grei
242
Rangering på 4 − Dårlig. 134 av totalt 2496 anmeldelser." "
4 – Dårlig
134
Rangering på 2 − Forferdelig. 115 av totalt 2496 anmeldelser." "
2 – Forferdelig
115
9,2/10
Renhold
8,8/10
Personale og service
8,8/10
Fasiliteter
9,0/10
Overnattingsstedets bygg og tilstand
8,8/10
Miljøvennlige løsninger
Anmeldelser
10/10 – Utmerket
Jessica
Reiste med partner
17. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
No night life entertainment, like music.
Jessica
Bodde her 3 netter i mai 2024
10/10 – Utmerket
Robert Michael
Reiste med partner
16. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The overall experience was great. One real negative is that the Hilton Cancun had no shuttle service from the airport to the hotel. For a big hotel chain not having this service we were quite dissatisfied. As a result, it cost us $98US from the airport to the hotel which is only a 15 min drive...this is ridiculous and was not a very good start to our vacation after arriving.
Robert Michael
Bodde her 8 netter i mai 2024
6/10 – Grei
Denise
Reiste med familie og små barn, Reiste med familie
16. mai 2024
Likte: Renhold og personale og service
Hardly any beach area. The sand space is limited. The water in the ocean is dirty and brown , not crystal blue like we expected. Food was mediocre at best. Buffets were not good at all. Not many options of where to eat, especially for breakfast. Our shower head hose kept breaking off while showering. The carpet in the hallways is curled up and damaged. Hard to push my stroller on and luggages. Pool closes way too early. Do not have the option of a late evening / night swim. We caught a time where it was windy and they would not allow us to open our umbrellas multiple days, causing us to sunburn. The shows were also mediocre compared to other Cancun hotels I’ve been too. We were also sold a “sterling silver” bracelet at $100 that turned green/brown the next day.
Denise
Bodde her 5 netter i mai 2024
10/10 – Utmerket
Zavier
Reiste med partner
16. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was a nice experience. First time at Hilton Cancun made it very relaxing and easy going for us .
Zavier
Bodde her 3 netter i mai 2024
10/10 – Utmerket
Alexander og Spring
16. mai 2024
Alexander
Bodde her 2 netter i mars 2024
10/10 – Utmerket
Elizabeth
Reiste med en gruppe
16. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved everything about it!
Elizabeth
Bodde her 3 netter i mai 2024
Svar fra Hilton Cancun den 16. mai 2024
Elizabeth, we are thrilled to learn that you had such a wonderful experience with us and hope to see you back again very soon. Until next time!
10/10 – Utmerket
Mia
Reiste med familie
15. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Absolutely beautiful!
Mia
Bodde her 4 netter i mai 2024
Svar fra Hilton Cancun den 16. mai 2024
Mia, we are thrilled to learn that you had such a wonderful experience with us and hope to see you back again very soon. Until next time!
10/10 – Utmerket
Vicky Penaflor
15. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We love the place and the employees are nice. Enjoyed the food and lots of fun. The property is huge and you can walk at the seaside and unlimited used of pools. The Restaurants like Italian, Steak are amazing.
Vicky Penaflor
Bodde her 4 netter i mai 2024
Svar fra Hilton Cancun den 16. mai 2024
Vicky, thank you so much for taking the time to share your experience with us. We are happy to learn you had such a wonderful time with us and truly hope to see you back again soon!
10/10 – Utmerket
Molasahwa
Reiste med en gruppe
15. mai 2024
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Location was far away. You couldn’t even leave the resort just to walk around the city. Have to take a taxi! Which is VERY overpriced.
Molasahwa
Bodde her 3 netter i mai 2024
Svar fra Hilton Cancun den 15. mai 2024
Molasahwa, thank you for your feedback. Until next time.
4/10 – Dårlig
Bilal
Reiste med familie og små barn
15. mai 2024
Likte ikke: Personale og service og fasiliteter
Service was the worst. All staff and waiters didn’t want to help and were probably overworked. Waiters would repeatedly ignore us and others around us to avoid working.
Food was below average. Cookie cutter, cafeteria food
Entertainment was almost non existent. More than half of the published events (e.g live DJ, or games, etc.) never happened. The resort is tiny and the only common area was the lobby which was disproportionately small for the number of rooms.
Air conditioning was abysmal. Common areas and restaurants were so hot. Imagine trying to have dinner while sweating
This place was terrible
Bilal
Bodde her 4 netter i mai 2024
Svar fra Hilton Cancun den 15. mai 2024
Bilal, we truly appreciate your honest feedback. We want to ensure all of our guests feel accommodated and have a 5-star experience with us when they're in Cancun. We understand the concerns you had and will be looking into it with management. Thank you for staying with us at Hilton Cancun, an All-Inclusive Resort.
10/10 – Utmerket
Carlos Alfonso
14. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Muy comoda y sencilla, elegante y muy variado su menu de bebidas y comida
Carlos Alfonso
Bodde her 3 netter i mai 2024
Svar fra Hilton Cancun den 15. mai 2024
Carlos, para nosotros es maravilloso saber que disfrutaste tu estancia en Hilton Cancun. Esperamos tenerte de regreso muy pronto!
10/10 – Utmerket
Shawn
14. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The facilities are great. The staff are fantastic. They really want to help you and make sure you are having a good time. It's a great place to relax and have everything taken care of for you.
Shawn
Bodde her 3 netter i mai 2024
Svar fra Hilton Cancun den 15. mai 2024
Shawn, thank you so much for visiting Hilton Cancun. We appreciate your feedback and we are thrilled to learn you had such a lovely time with us. We hope to see you back again soon!
10/10 – Utmerket
Adriana
Reiste med familie og små barn
14. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A lot of maintenance and also a power outage our 1st day
Adriana
Bodde her 4 netter i mai 2024
Svar fra Hilton Cancun den 15. mai 2024
Adriana, thank you for your feedback. Until next time!
10/10 – Utmerket
Revan
Reiste med en gruppe
14. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved everything
Revan
Bodde her 2 netter i mai 2024
Svar fra Hilton Cancun den 15. mai 2024
Thank you, Revan! Until next time!
10/10 – Utmerket
fernanda
Reiste med familie
13. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
fernanda
Bodde her 4 netter i mai 2024
Svar fra Hilton Cancun den 15. mai 2024
Thank you, Fernanda
10/10 – Utmerket
Farhana
Reiste med partner
13. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was excellent. One thing I would like to mention we do not drink alcohol. I would recommend having a blender specifically for non alcoholic guests where in that blender no alcohol will ever be added.
Farhana
Bodde her 3 netter i mai 2024
Svar fra Hilton Cancun den 15. mai 2024
Farhana, we are thrilled to learn that you had such a wonderful experience with us and hope to see you back again very soon. Until next time!
8/10 – Bra
Victoria
Reiste med familie
13. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
Over all a nice hotel would definitely recommend…
Victoria
Bodde her 4 netter i mai 2024
Svar fra Hilton Cancun den 15. mai 2024
Victoria, we are thrilled to learn that you had such a wonderful experience with us and hope to see you back again very soon. Until next time!
8/10 – Bra
Natalya og Farmington Hills
13. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Natalya
Bodde her 7 netter i mars 2024
Svar fra Hilton Cancun den 15. mai 2024
Thank you, Natalya
10/10 – Utmerket
Demorio
13. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Demorio
Bodde her 4 netter i mai 2024
Svar fra Hilton Cancun den 15. mai 2024
Thank you, Demorio
6/10 – Grei
Mariana
Reiste med familie og små barn
12. mai 2024
Likte ikke: Renhold og personale og service
El staff en todos los aspectos tiene muchas áreas de oportunidad. Las niñeras del Kids Club son cero empáticas, casi que te estuvieran haciendo un favor para todo. Me veían con una carriola sola y jamas me ayudaron a entrar. Lo mas chistoso es que en una oportunidad una de ellas entro delante mio!! En un restaurante pedí una coca zero y tardaron 45 minutos en traérmela. La comida normal, la bebida regular. Honestamente hubo dos o tres meseros que hicieron toda la diferencia. Pero luego en general muy malo el servicio. En la zona de albercas según había que esperar para que abran las sombrillas. La gente, y me incluyo las abría porque tardaban horas en pasar y hace mucho calor para estar con los niños sin un poco de sombra. La verdad muy desilusionada de la experiencia.
Mariana
Bodde her 2 netter i mai 2024
Svar fra Hilton Cancun den 15. mai 2024
Mariana, muchas gracias por tomarse el tiempo de compartir con nosotros su experiencia. Su feedback es una herramienta muy importante para detectar nuestras áreas de oportunidad y tomar las medidas correspondientes para ofrecer a nuestros clientes un servicio de la más alta calidad. Esperamos tenerle de regreso con nosotros
8/10 – Bra
Susan
Reiste med partner
12. mai 2024
Likte: Renhold og personale og service
Pros
The hotel itself was great,
Rooms very spacious and super clean
Balcony average
Staff friendly and helpful
Check in time good
No problem getting a sun bed in the family pool area
Waiter service round pool. Pretty good
Coffee machines in lobby
Cons
Buffet smallest ever seen for an all inclusive
Choice ok but very samey
Restaurants ok but not many and most needed to be booked , hard to get a time to suit
No swim up bar
Beach none existent
Access to beach Dangerous,
Down steps with sand bags at bottom for steps
No facility if disabled
You can walk along beach but as only about 10ft wide
At most, no chance to lay on beach unless you wanted to be walked over
Entertainment very limited
Just the one inside bar in the lobby
Disappointed
Would not stay there again as way to remote to go off property
Susan
Bodde her 7 netter i april 2024
Svar fra Hilton Cancun den 15. mai 2024
Susan, thank you for taking the time to leave us your review. We're glad you enjoyed your visit to Cancun. Our team will be sure to look into all your other comments further and make changes where necessary. We look forward to welcoming you back in the near future.
8/10 – Bra
Belma
12. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Belma
Bodde her 5 netter i mai 2024
Svar fra Hilton Cancun den 15. mai 2024
Thank you, Belma
8/10 – Bra
Carlos
Reiste med familie og små barn
11. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
En general el hotel es muy bueno, practicamente todo en excelentes condiciones, hay albercas para niños y adultos, el acceso a la playa es facil aunque si hay exceso de sargazo, buffet en las 3 comidas del dia, ademas de restaurantes que se requiere reservar, los puntos malos que encontré es que las barras cierran a las 6 y si deseas mas bebidas tendrás que ir hasta la barra del lobby, tambien que algunos meseros y personal definitivamente te atienden mejor si les hablas en Ingles, lo que me parece poco profesional de su parte, fuera de eso, me pareció un muy buen hotel all inclusive.
Carlos
Bodde her 5 netter i mai 2024
Svar fra Hilton Cancun den 15. mai 2024
CarlosMariana, muchas gracias por tomarse el tiempo de compartir con nosotros su experiencia. Su feedback es una herramienta muy importante para detectar nuestras áreas de oportunidad y tomar las medidas correspondientes para ofrecer a nuestros clientes un servicio de la más alta calidad. Esperamos tenerle de regreso con nosotros
10/10 – Utmerket
Yesenia
11. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The resort was beautiful and plenty of places to lounge and relax
Yesenia
Bodde her 3 netter i mai 2024
Svar fra Hilton Cancun den 15. mai 2024
Yesenia, we are thrilled to learn that you had such a wonderful experience with us and hope to see you back again very soon. Until next time!
8/10 – Bra
angelica
Reiste med partner
11. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Mon mari et moi on a passé 6 jours dans cette tout inclus, personnel chaleureux accueillant, propreté bien, installations bien, nourriture bien, il y a pour tout les goût, aussi 3 restaurants: mexicain, italien et bbq ,bar libre, très recommandé on a adore: La plage, la mer, le soleil et tout , belle expérience pour les vacances,
angelica
Bodde her 5 netter i mai 2024
Svar fra Hilton Cancun den 15. mai 2024
Angelica, we are thrilled to learn that you had such a wonderful experience with us and hope to see you back again very soon. Until next time!
10/10 – Utmerket
Ernesto
11. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Ernesto
Bodde her 1 natt i mars 2024
Svar fra Hilton Cancun den 15. mai 2024
Thank you, Ernesto
10/10 – Utmerket
Shelley
10. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Shelley
Bodde her 7 netter i april 2024
Svar fra Hilton Cancun den 15. mai 2024
Thank you, Shelley
8/10 – Bra
Clyde
9. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Clyde
Bodde her 4 netter i mai 2024
Svar fra Hilton Cancun den 15. mai 2024
Thank you, Clyde
4/10 – Dårlig
Ricardo
Reiste med partner, Reiste med familie og små barn, Reiste med familie
9. mai 2024
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service og fasiliteter
Fue muy desgastante el check in ya que porncuestuonea de ellos mi reservacion no aparecía y el servicio brindado fue por una persona que estaba en onboarding, sino hasta que llego la supervisora y apoyo con el tema debido a quebpude comunicarme con la gente de expedia.
Adicionalmente, el servicio de algunos empleados, en restaurantesy buffet parecia que le hacían un favor al huesped. no es general pero si un par de ellos. Falta mejorar calidad de los postres.
Fuera de eso, muy buenas instalaciones.
Ricardo
Bodde her 4 netter i mai 2024
Svar fra Hilton Cancun den 15. mai 2024
Ricardo, muchas gracias por tomarse el tiempo de compartir con nosotros su experiencia. Su feedback es una herramienta muy importante para detectar nuestras áreas de oportunidad y tomar las medidas correspondientes para ofrecer a nuestros clientes un servicio de la más alta calidad. Esperamos tenerle de regreso con nosotros
10/10 – Utmerket
Ashley
Reiste med en gruppe
8. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful stay! Alejandro at the lobby bar was the best and took great care of us!
Ashley
Bodde her 3 netter i april 2024
Svar fra Hilton Cancun den 9. mai 2024
Ashley, thank you for taking your time to share your experience at Hilton Cancun. We are thrilled to know you had a great time and Alejandro went above and beyond to provide you an excellent service. Until next time!
10/10 – Utmerket
Ifeoluwa
Reiste med partner
8. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a nice quiet stay, the rooms were super clean with lots of food options. If you're looking for night life this shouldn't be your first choice. The resort building is quite far from the gate/road about a 10 minute drive, and they don't really like guests getting Ubers. The taxi's on the premises are super expensive. So have that in mind, otherwise every other thing was 10/10.
Ifeoluwa
Bodde her 5 netter i april 2024
Svar fra Hilton Cancun den 9. mai 2024
Ifeoluwa, thank you for sharing your experience at Hilton Cancun, an All-Inclusive Resort. We are glad to hear all your constructive feedback which we will certainly take into consideration to improve and provide to all our guest, memorable experiences.
10/10 – Utmerket
Cedrick
Reiste med familie og små barn, Reiste med familie
7. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My family and I really enjoyed our stay at the hilton. The only negative thing was the beach
Cedrick
Bodde her 5 netter i april 2024
Svar fra Hilton Cancun den 7. mai 2024
Cedrick, thank you so much for visiting Hilton Cancun. We appreciate your feedback and we are thrilled to learn you had such a lovely time with us. We hope to see you back again soon!
10/10 – Utmerket
Kellie
7. mai 2024
Likte: Renhold og personale og service
Kellie
Bodde her 4 netter i mai 2024
Svar fra Hilton Cancun den 8. mai 2024
Thank you, Kellie
10/10 – Utmerket
Dario
6. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent hotel and great staff
Dario
Bodde her 10 netter i april 2024
Svar fra Hilton Cancun den 7. mai 2024
Dario, thank you so much for taking the time to share your experience with us. We are happy to learn you had such a wonderful time with us and truly hope to see you back again soon!
8/10 – Bra
Matthew
Reiste med partner
6. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was very polite and attentive. Everything was kept clean and we felt it was upscale as far as resorts go. Buffet food for breakfast, lunch, and dinner was really convenient and never left us unsatisfied. Wife and I stayed first week of May and had a wonderful time. The air conditioning in our room went out one afternoon, but the brought us a fan and short time later, the air conditioning wad fixed. Oh and for goodness sakes folks, tip the people who serve you, clean your room, etc, etc. Shout out to Susanna in the gym, pool server Alex, and Efrain, buffet server David, and te ladies who cleaned our room everyday. They all went above and beyond.
Matthew
Bodde her 5 netter i april 2024
Svar fra Hilton Cancun den 7. mai 2024
Matthew, thank you so much for visiting Hilton Cancun. We appreciate your feedback and we are thrilled to learn you had such a lovely time with us. We hope to see you back again soon!
10/10 – Utmerket
Oyeyimika
6. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Oyeyimika
Bodde her 5 netter i april 2024
Svar fra Hilton Cancun den 7. mai 2024
Thank you, Oyeyimika
4/10 – Dårlig
Victor
Reiste med familie
6. mai 2024
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
La propiedad es muy bonita pero el servicio es de los peores que eh tenido en Cancún, la gente parece que siempre está de malas y eso no es bueno para la imagen del hotel
Victor
Bodde her 2 netter i mai 2024
Svar fra Hilton Cancun den 7. mai 2024
Víctor, agradecemos tu feedback y lamentamos tu experiencia. Esperamos cambiar tu percepción de nuesro servicio en tu próxima visita.
10/10 – Utmerket
Svetlana
5. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Svetlana
Bodde her 7 netter i april 2024
Svar fra Hilton Cancun den 7. mai 2024
Thank you, Svetlana
6/10 – Grei
Abelaine Glandys
Reiste med partner, Reiste med familie, Reiste med en gruppe
5. mai 2024
Likte: Fasiliteter
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
We stayed here for 6 days last month and the restaurants food is terrible. The buffet is eehh okay but nothing stood out, just regular/edible food. The worse is the asian restaurant, food almost not edible, the pad thai taste like spaghetti 😂. The Mexican restaurant is decent but nothing compare to other all inclusive i’ve been too in Mexico.
The rooms has a significant humidity and condensation when you open the patio door, the floor including the wall becomes wet fast.
Love the ocean though when it is swimmable.
Abelaine Glandys
Bodde her 5 netter i april 2024
Svar fra Hilton Cancun den 7. mai 2024
Abelaine, thank you for taking the time to share your experience with us. Your comments are important to us, and we will keep them in mind as we are always working to improve our guest experience. We hope to have the opportunity to leave you with a more favorable impression on a return visit.
2/10 – Forferdelig
DIANA CAROLINA RIOS
5. mai 2024
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Muchísima gente y muy mala atención del personal
DIANA CAROLINA RIOS
Bodde her 2 netter i mars 2024
Svar fra Hilton Cancun den 7. mai 2024
Diana, lamentamos que en esta ocasión lo hayamos logrado llenar sus expectativas. Le esperamos pronto para mejorar su opinión sobre nosotros!
8/10 – Bra
Crystal M
Reiste med en gruppe
5. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This property was excellent with the exception of my room being damp from the AC condensation. My bed was damp and condensation was on the floor. However the food, entertainment activities, accommodations staff and beauty of the resort was outstanding.
Crystal M
Bodde her 5 netter i april 2024
Svar fra Hilton Cancun den 7. mai 2024
Crystal, thank you so much for sharing your review. Your feedback is certainly a valuable tool that allow us to reinforce our good practices.
10/10 – Utmerket
Michael og Wheeling
5. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing place.
Delicious food.
Friendly and helpful staff.
Michael
Svar fra Hilton Cancun den 7. mai 2024
Michael, thank you so much for taking the time to share your experience with us. We are happy to learn you had such a wonderful time with us and truly hope to see you back again soon!
4/10 – Dårlig
Danilo
Reiste med familie og små barn, Reiste med familie
5. mai 2024
Likte: Renhold
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
To start I have to say that this property has the worst layout I've ever seen in a resort. Everything is far away and need a long walk. Nothing is convenient.
The staff is horrible. Most of them are grumpy all the time and the service is quite bad.
I wish we were able to just get the drinks by ourselves at the restaurants. BTW, all carbonated drinks were totally flat all the time and they don't put soda or sparkling water cans in the fridge at the pool, lobby bars or restaurants, so that is unbearable.
Rules are all over the place, someone in my group was barred from entering a restaurant because she had to use a t-shirt, she goes back puts the t-shirt on and when we get in the restaurant there were 3 ladies wearing just bikinis. There were people smoking outside of the smoking areas and the staff didn't do anything.
There was a corporate event going on and for 2 nights the lobby was impossible to use. Over crowded and noisy. It felt like the guests that weren't involved in the event were not welcome in that area.
Some of the activities in the kids pool just would stop working and come back hours later. It was clear that many of those things lacked maintenance.
Overall bad experience. Crazy how such a big name like Hilton could come up with a resort like that.
Danilo
Bodde her 7 netter i april 2024
Svar fra Hilton Cancun den 7. mai 2024
Danilo, we are sorry to hear that this time we weren't able to meet the expectations. We hope you can visit us again in the near future so we can make it right.
10/10 – Utmerket
Hajra
Reiste med partner
4. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved our stay!
Calm, Clean and Safe..
Hajra
Bodde her 4 netter i april 2024
Svar fra Hilton Cancun den 7. mai 2024
Hajra, thank you so much for taking the time to share your experience with us. We are happy to learn you had such a wonderful time with us and truly hope to see you back again soon!
8/10 – Bra
Colleen
4. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The shaft and service was great. Rooms are very big and clean. Unfortunately the food is not the greatest. But I feel since the pandemic a lot of places have suffered and the quality of food has gone down. I’m a true coffee drinker and that is my biggest complaint the coffee was awful. They had these silly Nescafé machine, all powered drinks that you push a button and it makes you the beverage. Quite gross.
Colleen
Bodde her 7 netter i april 2024
Svar fra Hilton Cancun den 7. mai 2024
Colleen, thank you so much for visiting Hilton Cancun. We appreciate your feedback about our food and we are thrilled to learn you had such a lovely time with us. We hope to see you back again soon!
10/10 – Utmerket
Patrick og SCHILLER PARK
Reiste med familie
4. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
They need more pool activities for the adult part. Only had entertainment on a Friday afternoon
Patrick
Bodde her 4 netter i april 2024
Svar fra Hilton Cancun den 7. mai 2024
Patrick, thank you so much for visiting Hilton Cancun. We appreciate your feedback. We hope to see you back again soon!
10/10 – Utmerket
Elena
Reiste med familie
4. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was a very nice place. Food was decent too.
Elena
Bodde her 6 netter i april 2024
Svar fra Hilton Cancun den 7. mai 2024
Elena, thank you so much for visiting Hilton Cancun. We appreciate your feedback and we are thrilled to learn you had such a lovely time with us. We hope to see you back again soon!
10/10 – Utmerket
Veronica Barrios
Reiste med partner
4. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Me gustó mucho para un buen descanso
Veronica Barrios
Bodde her 4 netter i april 2024
Svar fra Hilton Cancun den 7. mai 2024
Verónica, muchas gracias por tus comentarios. Esperamos tenerte de regreso en Hilton Cancun!
10/10 – Utmerket
Mohsen
Reiste med familie
3. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very good stay! Highly recommended!
Mohsen
Bodde her 6 netter i april 2024
Svar fra Hilton Cancun den 7. mai 2024
Mohsen, thank you so much for taking the time to share your experience with us. We are happy to learn you had such a wonderful time with us and truly hope to see you back again soon!
10/10 – Utmerket
Gabriel og Mississauga
Reiste med partner
3. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
2nd time back to this property. Will return for a 3rd. Feels like home…love it here. Very clean and safe. Dining options are fantastic. For the most part staff very friendly…
Gabriel
Bodde her 9 netter i april 2024
Svar fra Hilton Cancun den 7. mai 2024
Gabriel, thank you so much for taking the time to share your experience with us. We are happy to learn you had such a wonderful time with us and truly hope to see you back again soon!