Hoteller nær Calcasieu Lake

«The hotel was overall in good condition. Had a slight odor but not terrible. »

«Swimming pool was inoperable. No Continental breakfast anymore. Elevator was dirty. 3rd floor smelled like cigarettes and marijuana everyday. Walls were dirty. There was a rude female employee that saw me standing in the lobby area and demanded to know my room number without any greeting. I gave her my info and she just looked at me like I was lying to her. I noticed a small car in the parking with flat tires. 3 cars of police came one night for a disruptive guest. And last but not least a BED ...

«Bedspread was stained and had holes in it. Shower glass looks like it had not been thoroughly cleaned in several me time. Front desk behind bulletproof glass. Amenities (soap, shampoo, towels lacking. As a single woman traveling did not feel safe. »

«I didn't get a room because it was given away. And the clerk said Expedia only gave them a phone # of 111)111-1111, so they couldn't call me. I want a refund!!!»

«The property was terrible. It was super dirty. The AC unit was horrible. I’m sure it was never cleaned before the room smelled like pure cigarette. The rug was dirty and nasty. I do not recommend this hotel to no one not even my worst enemy. but I should’ve guessed it for the price. It was a pure dump but never again. I don’t understand why they would rent rooms in that condition. Sorry, not sorry»

«It was nice. The breakfast was ok and the parking was not hard needs paint»

«Our stay at Tru by Hilton Lake Charles was such a pleasant experience. The hotel was very clean, the breakfast buffet was good, and the staff were friendly and welcoming throughout our stay. Great parking space and convenient. It made our anniversary getaway even more comfortable and enjoyable while we soaked in that beautiful bayou view. I definitely recommend this location and don’t always go by negative reviews, pray about it and see for yourself.»

«Great place - good service, high comfort and nice location!»

«The air condition in my room was leaking on the carpet. I could smell the mildew when I walked in but the air freshener the hotel staff used covered it up the first couple of hours.»

«Clean and staff was friendly »

«Great place »

«Excellent location and great service. Breakfast was excellent with lots of choice and options, plus crockery and cutlery, not paper plates and plastic. Highly recommend»

«The breakmenu was wonderful, staff was very respectful and the room was perfect »

«The breakfast is always good. It's one of the reasons book this hotel.»

«The best motel I have been to! Very clean, new and a wonderful staff! 10!»

«Friendly staff, great pool. Kitchen lacked enough silverware and dirty dishes when we arrived, floors were sticky and we had to let the hot water run for 20 minutes before it was warm. Parking was a challenge. Over all, nice stay and will consider staying again next time we visit the area.»

«Check in was quick and fast. Incidental fee was inexpensive. Staff was very friendly. Breakfast was awesome. Everything was great.my husband works in the industrial area so this would be my go to hotel.»