Dundyner, safe på rommet, skrivebord og skrivebord for bærbar PC
Sjekk tilgjengelighet

Anmeldelser av Staybridge Suites Cairo Citystars, an IHG Hotel

4 out of 5
Staybridge Suites Cairo Citystars, an IHG Hotel
Emtedad Makram Obeid Street, Cairo

Anmeldelser

9,2

Fantastisk

Rangering på 10 − Utmerket. 72 av totalt 106 anmeldelser." "
Rangering på 8 − Bra. 23 av totalt 106 anmeldelser." "
Rangering på 6 − Grei. 9 av totalt 106 anmeldelser." "
Rangering på 4 − Dårlig. 1 av totalt 106 anmeldelser." "
Rangering på 2 − Forferdelig. 1 av totalt 106 anmeldelser." "

9,0/10

Renhold

9,2/10

Personale og service

9,0/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Ahmed

Likte: Renhold og personale og service
Bodde her 3 netter i januar 2024
Svar fra Public Relations Team den 24. jan. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

10/10 – Utmerket

Mohammed

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 6 netter i desember 2023

10/10 – Utmerket

Ahmed og Redmond

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I do travel a lot. this year I visited Tampa Florida, Barcelona Spain, Cancun Mexico, Paris France, Athens Greece and now Cairo Egypt. Stay bridge is the best Hotel I have stayed in 2023. Excellent service, awesome staff and good value for your money. Love it. Definitely top of my list next time I am in Cairo, Egypt.
Bodde her 3 netter i november 2023
Svar fra Public Relations Team den 3. des. 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and found our service excellent. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

10/10 – Utmerket

Yuko

Forretningsreisende
Ok
Bodde her 7 netter i november 2023
Svar fra Public Relations Team den 3. des. 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

6/10 – Grei

abdi rahman

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Breakfast was not good limited options and refills Were not done timely.
Bodde her 5 netter i november 2023
Svar fra Public Relations Team den 14. nov. 2023
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,

10/10 – Utmerket

IFEOMA

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
My stay was great. Staff very nice and professional nice breakfast variety choice Great service Staff went above and beyond to make our stay very comfortable. I will definitely return to this hotel.
Bodde her 5 netter i september 2023
Svar fra Public Relations Team den 21. sep. 2023
Thank you so much for taking the time to review our hotel. We are very happy to know that you have enjoyed your stay in Staybridge Suites Cairo and we are looking forward to welcome you back soon.Sincerely,

8/10 – Bra

Saleh

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Good but...
All was good. There was a problem with an AC and they couldn't fix it.
Bodde her 4 netter i juli 2023
Svar fra Public Relations Team den 7. aug. 2023
Dear Mr. Saleh,Thank you for reviewing our hotel, we are glad to know that you have enjoyed your stay and we apologize for the problem you have encountered. We will share your comments with the team to take the necessary action.We look forward to welcoming you back soon.Sincerely,

8/10 – Bra

Sumoci

Bodde her 1 natt i juni 2023

10/10 – Utmerket

Wim

Bodde her 4 netter i mai 2023

10/10 – Utmerket

Nneka

Bodde her 1 natt i april 2023

8/10 – Bra

James og MANHATTAN

Reiste med familie
Likte: Renhold og personale og service
The staff was kind enough to upgrade us to a 3 bedroom suite which made our lives pretty easy. The room was nice, but is due for some updating. Thankfully the staff and the breakfast made up for any shortcomings.
Bodde her 1 natt i februar 2023

10/10 – Utmerket

Walid

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i januar 2023

10/10 – Utmerket

Jeannette og warsaw

Reiste med familie og små barn, Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We traveled with our children and we love that our room was big enough to accommodate all of us, even 3 bathrooms which was awesome. We also love that it was connected to the mall with its own private entrance. Breakfast was also good.
Bodde her 1 natt i januar 2023
Svar fra Amira Al Ashkar den 29. jan. 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Public Relations Team

10/10 – Utmerket

Shamsul

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean, comfortable. Friendly staff. Convenient.
Svar fra Public Relations Team den 9. jan. 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

10/10 – Utmerket

Sean

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I love the free breakfast with hand cooked omelettes, eggs, and pancakes. The staff is focused on your comfort. Only thing I would change would be to have faster and larger capacity washers and dryers on property.
Svar fra Public Relations Team den 9. jan. 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

8/10 – Bra

Umar

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

6/10 – Grei

Adnan

Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Good location but needs updating.
It started out a bit rough. After a long journey we found out they don’t have our reservations. I showed them the confirmed reservations from Hotels.com. But they said they have nothing in their system. Long story short after numerous phone calls and waiting for 2 hours they finally sort out. Finally when we got the room and got all settled in, they told us we will need to Change the room because they gave us a wrong one. It took me 3 hours of going back and forth, running up and down to different rooms we finally got the room. I love the location of the hotel, that’s about it. Very bad experience this time. Never had this issue before when we stayed there many times in the past. Location is awesome. We can go to the mall form the same elevators. Which is very cool. As for the hotel itself, it is outdated. Toilet flush system was broken. Excellent customer support. Everyone who works there was very friendly. Rooms were somewhat clean. Value for your money? We paid premium price for 2.5 star hotel. Location is the only reason we chose this. We may not stay there again.
Bodde her 3 netter i desember 2022
Svar fra Public Relations Team den 9. jan. 2023
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,

10/10 – Utmerket

Farouk og Verona

Bodde her 1 natt i januar 2023

6/10 – Grei

shnique og brooklyn

Reiste med familie
Likte: Fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
This property needs lots of updating. The only thing I liked was that it is connected to a mall. The surrounding area is also very nice
Bodde her 7 netter i august 2022

10/10 – Utmerket

Migdala

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff is extremely friendly and helpful. We received a Free room upgrade. Location was excellent. We felt safe and pampered!
Bodde her 5 netter i juli 2022

8/10 – Bra

Einas

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very pleasant place overall. The wifi, gym and self-service laundry room are excellent amenities. Easy access to the mall and the intercontinental pool restaurant. I booked a studio but was upgraded upon check in to a one-bedroom. Only problem is that there was construction work in the adjacent building. But the noise was bearable. Pleasant and friendly staff. Would surely stay there again.
Bodde her 9 netter i juni 2022

8/10 – Bra

Amjad

Likte: Renhold og romkomfort
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juni 2022

8/10 – Bra

Sean

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Clean, convenient and comfortable
Very clean and convenient. The staff service levels are higher than at similarly priced hotels in Cairo - quick and responsive. Good for access to airport and all areas of Cairo. Shopping, food and cinema facilities within walking distance at the Citystars mall.
Bodde her 1 natt i mars 2022

10/10 – Utmerket

Mohammed

Bodde her 1 natt i mars 2022

10/10 – Utmerket

AHMED

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
رائع و نظيف السعر مرتفع فقط
Bodde her 2 netter i januar 2022

10/10 – Utmerket

Ahmed A Al

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice place, friendly staff
Bodde her 12 netter i januar 2022

10/10 – Utmerket

Fowzy og San Jose

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent choice for our 4-day stay. Nice clean property with many amenities. Friendly courteous staff. Excellent breakfast. Well come again.
Bodde her 4 netter i januar 2022

10/10 – Utmerket

Yasser

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2021

10/10 – Utmerket

Adnan

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent hotel, great place to stay with family.
It’s an excellent hotel. My family loved it. Very convenient due to a five star mall. Free laundry on site was a blessing. Overall great choice and location. Will definitely go there again.
Bodde her 2 netter i desember 2021

10/10 – Utmerket

Mohamed

Bodde her 1 natt i november 2021

10/10 – Utmerket

NASER og Sarajevo

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice
Bodde her 7 netter i oktober 2021

10/10 – Utmerket

Susan

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Our stay was very comfortable. The studio was big and spacious. The hotel in very conveniently connected to the mall that had a lot of good shopping and restaurants. Hotel staff was very polite and helpful.
Bodde her 11 netter i oktober 2021

8/10 – Bra

Waleed

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good Stay, I would come back
Bodde her 5 netter i oktober 2021

10/10 – Utmerket

Zyad

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was very spacious, clean and i loved how friendly the staff was
Bodde her 1 natt i oktober 2021

10/10 – Utmerket

svetlana

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2021

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Personale og service og romkomfort
Good place
Good place and location, helpful staff.
Bodde her 4 netter i juli 2021

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Breakfast was great, wifi was fast, room clean and close to the airport. My only gripe was shower is small but I still give 10 stars. I recommend this place.
Bodde her 1 natt i mai 2021
Svar fra SBS Management Team den 25. mai 2021
Dear Guest, I would like to thank you for staying with us at the Staybridge Suites. It was truly a pleasure to serve you. I’m glad that you had a good experience and were satisfied with the breakfast, cleanliness, and location. We are also sorry to hear that you encountered some inconveniences with the shower for which we sincerely apologize. Once again, thank you and we would love to have the pleasure of seeing you as a regular guest.

6/10 – Grei

Verifisert reisende

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
The room service people were as*h*les. They judge you and disrespect you when you scratch the surface. I ordered a hamburger and asked to have the lettuce and tomatoes on the side because they make the buns soggy... I also often ordered alcohol because you cannot buy alcohol outside due to Ramadan... and they judged that about me in a bad way even though I was probably the only calm person... ironic...
Bodde her 2 netter i april 2021
Svar fra Ahmed Abbas den 20. apr. 2021
Dear sir We need to extend our apology at the first then we need from you to provide us with your contact information in order to communicate with you in order to extend our apology ,to be sure that we will avoid any annoying service in your next stay

10/10 – Utmerket

Predrag

Forretningsreisende
Likte: Renhold og romkomfort
Home away from home
Spacious apartment with nice kitchen, you have everything you need to feel like home. Complementary dinner 3x per week was great, I didn’t expect it, they say lite dinner but it was everything but light, full meal.
Bodde her 13 netter i november 2020

10/10 – Utmerket

Mutaz

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
فندق رااايع بمعنى الكلمة وخدمة ممتميزة و سريعه ومناسب للعائلات
Bodde her 8 netter i desember 2019

10/10 – Utmerket

Amy Lay Hon

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great staff and location.
Great hospitality and pleasant staff. It helps that breakfast is served till 10.30am so most guests can rest longer. Rooms are clean and smoke-free. It has a basement linkway to the big mall Citystars so makes everything convenient.
Bodde her 2 netter i desember 2019

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2019

8/10 – Bra

Verifisert reisende

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 7 netter i september 2019
Svar fra Staybridge Suites Cairo Citystars den 3. okt. 2019
"Thank you so much for your review of our hotel. We are pleased to hear that you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again." Sincerely, Omar Mostafa Channel Manager

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i september 2019
Svar fra Staybridge Suites Cairo Citystars den 26. sep. 2019
"Thank you so much for your review of our hotel. We are pleased to hear that you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again." Sincerely, Omar Mostafa Channel Manager

6/10 – Grei

Verifisert reisende

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Location good, although can be noisy in some rooms overlooking main road. Needs updating.
Bodde her 14 netter i september 2019
Svar fra Staybridge Suites Cairo Citystars den 22. sep. 2019
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. We will share your feedback with our staff and make the necessary changes" Sincerely, Omar Mostafa Channel Manager

8/10 – Bra

walid

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
رائعه وخاصه تلبيت كل احتياجات الاسره في وقت قياسي وايضا توافر جميع المعلومات لتسهيل الاجازه فشكرا لفريق العمل
Bodde her 2 netter i september 2019
Svar fra Staybridge Suites Cairo Citystars den 26. sep. 2019
"Thank you so much for your review of our hotel. We are pleased to hear that you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again." Sincerely, Omar Mostafa Channel Manager

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel all excellent location excellent services clean delicious food
Bodde her 3 netter i august 2019
Svar fra Staybridge Suites Cairo Citystars den 3. sep. 2019
"Thank you so much for your review of our hotel. We are pleased to hear that you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again." Sincerely, Omar Mostafa Channel Manager

10/10 – Utmerket

Bader

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i august 2019
Svar fra Staybridge Suites Cairo Citystars den 3. sep. 2019
"Thank you so much for your review of our hotel. We are pleased to hear that you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again." Sincerely, Omar Mostafa Channel Manager

6/10 – Grei

adel

Likte: Renhold
Likte ikke: Romkomfort
الفندق جيد ولكن غالي
اخذت جناحين تنفيذي وكان التكييف عندنا سيء في واحد وممتاز في الاخر. لايوجد شطاف لكن يوجد كرسي اخر للماء الفطور جيد. الموقع في مدينة نصر قريب من المطار لكن بعيد عن وسط القاهرة وعن النيل والملاهي والحسين. الفندق امن جدا والعاملين محترمين. الفندق ملاصق لمول سيتي ستارز. يوجد غسالات ونشاف فقط احضر علبة صابون واحذر من النشاف فهو يؤثر على الملابس بشكل واضح. التجربة بشكل عام جيدة ولكن سعر الجناح غالي جدا مع الضرائب. يوجد خيارات اخرى ارخص مقارنة بالسعر اللي اخذته.
Bodde her 2 netter i august 2019

10/10 – Utmerket

Verifisert reisende

Bodde her 1 natt i juni 2019
Svar fra Staybridge Suites Cairo Citystars den 2. juli 2019
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again." Sincerely, Omar Mostafa Channel Manager