Great service. I really felt welcome here. Warm and welcoming staff. However, I never got the 5 star feeling at this hotel. Should be rated at 4 stars max. The room and level of quality of the accommodation, e.g. the bath room, did not go the extra mile. Wifi coverage went down at peak hours. The furniture in my room was pretty worn, to be honest. But for a hotel at this location in Cairo, it was fairly good. I enjoyed my stay here.