Suite – superior, 1 kingsize-seng | Minibar, safe på rommet, skrivebord og blendingsgardiner
Sjekk tilgjengelighet

Anmeldelser av Novotel Cairo Airport

4 out of 5
Novotel Cairo Airport
Salah Salem Highway, Cairo

Anmeldelser

7,2

Bra

Rangering på 10 − Utmerket. 318 av totalt 1001 anmeldelser." "
Rangering på 8 − Bra. 274 av totalt 1001 anmeldelser." "
Rangering på 6 − Grei. 150 av totalt 1001 anmeldelser." "
Rangering på 4 − Dårlig. 121 av totalt 1001 anmeldelser." "
Rangering på 2 − Forferdelig. 138 av totalt 1001 anmeldelser." "

7,6/10

Renhold

7,4/10

Personale og service

7,6/10

Fasiliteter

7,4/10

Overnattingsstedets bygg og tilstand

7,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Glenn

Bodde her 1 natt i november 2022

4/10 – Dårlig

Rawda

Bodde her 3 netter i juli 2022
Svar fra Novotel Cairo Airport den 2. sep. 2022
Dear GuestThank you for taking the time to tell us about your experience at the {hotel}. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At {Accor}, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Atta ELDESSOUKYGeneral Manager

10/10 – Utmerket

Walid

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i oktober 2021

8/10 – Bra

Sarah

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Convenient and good value for money!
Great location for an airport hotel, nice room with a comfortable bed, great WiFi, good breakfast, just unfortunate that the waitress in the Italian restaurant was extremely slow and had little knowledge of customer service! All other staff was very nice.
Bodde her 1 natt i mai 2019
Svar fra Atta El Dessouky den 26. mai 2019
Dear Sarah, Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Sincerely Atta El Dessouky General Manager

8/10 – Bra

Helge

Likte: Renhold, personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
Godt hotell, flott personale, elendig wifi
Veldig bra med ett unntak: wifi var elendig her. Som på mange hotell i Egypt - ikke bare her forresten.
Bodde her 4 netter i mai 2019
Svar fra Atta El Dessouky den 22. mai 2019
Dear Helge, Thank you very much for the time you spent to share your personal impressions of your stay at our Novotel Cairo Airport. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Sincerely, Atta El Dessouky General Manager

6/10 – Grei

Melissa

Likte: Renhold og personale og service
Bodde her 1 natt i mai 2024
Svar fra Yassmin Yehia den 23. mai 2024
Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Novotel Cairo Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Atta ELDESSOUKYGeneral Manager

4/10 – Dårlig

Vladimir

Reiste med familie
Likte: Fasiliteter
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
In our room 4129 the whole time was an air-conditioned hum, I guess from nearest facility. They know that and to cover it they give you a room with TV swich on and working air condition in the room,so youbwould not hear it.
Bodde her 2 netter i mai 2024
Svar fra Yassmin Yehia den 20. mai 2024
Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Novotel Cairo Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Atta ELDESSOUKYGeneral Manager

8/10 – Bra

Vinod

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Poor shuttle service from airport. Had to take a cab
Bodde her 1 natt i mai 2024
Svar fra Hotel management den 11. mai 2024
Dear Mr. Vinod,Thank you for taking the time to tell us about your experience at the Novotel Cairo Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Atta ELDESSOUKYGeneral Manager

8/10 – Bra

Sharon og Gold Coast

Reiste med partner
Likte: Personale og service og overnattingsstedets bygg og tilstand
The Novotel was a welcome relief from the hustle and bustle of Cairo. The room was huge- in fact two rooms. It was quiet and clean with good facilities. The staff were very friendly and efficient. Especially Emir the waiter who looked after me.
Bodde her 2 netter i april 2024
Svar fra Hotel management den 11. mai 2024
Dear Valued Guest,We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Atta ELDESSOUKYGeneral Manager

10/10 – Utmerket

Nessym

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Honestly this is the BEST hotel I been to in Cairo and j cannot wait to come back
Bodde her 7 netter i april 2024
Svar fra Yassmin Yehia den 3. mai 2024
Dear Nessym,We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Atta ELDESSOUKYGeneral Manager

8/10 – Bra

Julie

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Parfait pour un cours séjour!
Bodde her 1 natt i april 2024
Svar fra Yassmin Yehia den 3. mai 2024
Madame/Monsieur Julie,Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Cairo Airport.C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments lesmeilleursAtta ELDESSOUKYGeneral Manager

10/10 – Utmerket

Abdulkader

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great experience!!
Bodde her 6 netter i april 2024
Svar fra Yassmin Yehia den 2. mai 2024
Dear Abdulkader,We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Atta ELDESSOUKYGeneral Manager

10/10 – Utmerket

DITJON og Ioannina

Bodde her 1 natt i april 2024
Svar fra Yassmin Yehia den 20. mai 2024
Dear Valued Guest,We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Atta ELDESSOUKYGeneral Manager

10/10 – Utmerket

Kenji

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Pretty close to the airport, excellent staff and very nice accomodations. I strongly recommended
Bodde her 2 netter i april 2024
Svar fra Yassmin Yehia den 30. apr. 2024
Dear Kenji,We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Atta ELDESSOUKYGeneral Manager

10/10 – Utmerket

Janet

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I checked in last min to get away from a hotel I didn’t feel safe as a solo traveler at. This hotel is gated with some at the gate and a dog they walked around the car. At the door it’s a bag check like the airport very quick. Staff was fast with help and check in took about 2 mins bel hop took my things to my room for me. Hotel quite beautiful clean and nice will stay again. Free shuttle to the airport every 30 mins on time.
Bodde her 1 natt i april 2024
Svar fra Yassmin Yehia den 29. apr. 2024
Dear Janet,We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Atta El Dessouky General Manager,

6/10 – Grei

Alejandro

Likte: Renhold, personale og service og fasiliteter
The hotel was a little expensive for what they offer, but it was clean and the shuttle to the airport was good.
Bodde her 1 natt i april 2024
Svar fra Yassmin Yehia den 29. apr. 2024
Dear Alejandro,We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Atta ELDESSOUKYGeneral Manager

4/10 – Dårlig

Maurizio

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Yassmin Yehia den 21. apr. 2024
Dear Maurizio,Thank you for taking the time to tell us about your experience at Novotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Atta ELDESSOUKYGeneral Manager

10/10 – Utmerket

Jennifer

Bodde her 1 natt i april 2024
Svar fra Yassmin Yehia den 29. apr. 2024
Dear Jennifer,Thank you for the great rate of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Atta ELDESSOUKYGeneral Manager

4/10 – Dårlig

Danielle

Reiste med familie og små barn
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Clean modern airport hotel, with comfortable beds. It was badly let down however by 2 issues - the shuttle and the food. Shuttle - advertised as free 24 hour service. On arriving to Cairo however it is extremely difficult to actually use it. You have to ring the hotel reception and wait 30 minutes, which isn’t easy unless you have an Egyptian mobile. They ignored my messages sent in advance with our flight details, so we had a stressful wait in the blazing heat with our toddler. The Italian food (Primavera restaurant, beside the pool) - the pizzas had NO tomato on them so were basically cheesy bread with toppings, and the “tenderloin” beef was inedible. The “risotto” was just plain rice in a bowl served upside down. We tried to highlight this to staff but were ignored and had to pay the full amount.
Bodde her 1 natt i april 2024
Svar fra Yassmin Yehia den 8. apr. 2024
Dear Danielle,Thank you for taking the time to tell us about your experience at the Novotel Cairo Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Atta ELDESSOUKYGeneral Manager

8/10 – Bra

Jugdip

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Convenient for airport
Bodde her 1 natt i februar 2024
Svar fra Hotel Management den 7. apr. 2024
Dear Jugdip,Thank you for choosing Novotel Cairo Airport. We are delighted to hear that you found our hotel convenient for the airport. We look forward to welcoming you back soon. Best Regards, Atta El Dessouky General Manager

10/10 – Utmerket

Sebastian

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean, comfortable beds.
Bodde her 1 natt i april 2024
Svar fra Hotel Management den 7. apr. 2024
Dear Sebastian, Thank you for your positive feedback regarding our clean and comfortable beds. We are delighted to hear that you had a pleasant stay. Best Regards, Atta El Dessouky General Manager

10/10 – Utmerket

sue

Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Very quick check in, close to airport and room very quiet, allowing for a good nights sleep.
Bodde her 1 natt i april 2024
Svar fra Yassmin Yehia den 4. apr. 2024
Dear sue,We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Atta ELDESSOUKYGeneral Manager

6/10 – Grei

Mark

Reiste med partner
Likte: Renhold
Likte ikke: Personale og service
Called for shuttle, was told to call shuttle ourselves and given number. This should not happen, staff at hotel should call shuttle for us. Second driver of shuttle did nothing except pick us up. We lifted our bags into truck, he sat. When we got to hotel he asked for tip. Pretty bad image for Novotel. Front desk check in Amr was great. Very efficient and helpful.
Bodde her 1 natt i mars 2024
Svar fra Yassmin Yehia den 21. mars 2024
Dear Mark,Thank you for taking the time to tell us about your experience at the Novotel Cairo Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Atta ELDESSOUKYGeneral Manager

10/10 – Utmerket

Erin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The shuttle was easy to grab and liked that the bar was open 24/7. Rooms were clean and perfect for landing for a layover while facilities offered made you feel like you were at a resort rather than a ‘landing ground’. Prices were fair and would visit again
Bodde her 2 netter i mars 2024
Svar fra Yassmin Yehia den 21. mars 2024
Dear Erin,We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Atta ELDESSOUKYGeneral Manager

8/10 – Bra

Ghazi og Modesto

Bodde her 1 natt i mars 2024
Svar fra Hotel Management den 12. mars 2024
Dear Ghazi,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best Regards,Atta El Dessouky General Manager

8/10 – Bra

修�

Bodde her 3 netter i februar 2024
Svar fra Yassmin Yehia den 24. mars 2024
Dear ä¿ä? , Thank you for the great rate of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Atta ELDESSOUKY General Manager

10/10 – Utmerket

Cormac

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent staff
Bodde her 1 natt i februar 2024
Svar fra Yassmin Yehia den 23. feb. 2024
Dear Cormac,We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Atta ELDESSOUKYGeneral Manager

2/10 – Forferdelig

Elie

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Horrible hotel. Much better options out there.
Horrible place and terrible people. Rude, obnoxious staff. Smelly, poorly managed and overpriced hotel.
Bodde her 1 natt i januar 2024
Svar fra Yassmin Yehia den 22. feb. 2024
Dear Elie,Thank you for taking the time to tell us about your experience at the Novotel Cairo Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Atta ELDESSOUKYGeneral Manager

8/10 – Bra

Augustus

Bodde her 1 natt i januar 2024
Svar fra Hotel Management den 7. feb. 2024
Dear Augustus,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Best Regards,Atta El Dessouky General Manager

10/10 – Utmerket

Jennifer

Bodde her 1 natt i januar 2024
Svar fra Yassmin Yehia den 30. jan. 2024
Dear Jennifer,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Atta ELDESSOUKYGeneral Manager

10/10 – Utmerket

Edward og Bath

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Yassmin Yehia den 28. jan. 2024
Dear Edward,Thank you for the great rate of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Atta ELDESSOUKYGeneral Manager

6/10 – Grei

Tatiana

Reiste med familie
Likte: Renhold og personale og service
The staff, room, location, and food are excellent. We experienced problems with the room bathroom. It would be nice to have more trees, bushes, flowers, especially around pools - it was a bit intimidating to go to a pool - people could see you very well from the restaurant windows.
Bodde her 1 natt i januar 2024
Svar fra Yassmin Yehia den 24. jan. 2024
Dear Tatiana,Thank you for taking the time to tell us about your experience at the Novotel Cairo Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Yassmin YehiaGuest Relation

10/10 – Utmerket

Jorge og Staten Island

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
All was ok
Bodde her 1 natt i januar 2024
Svar fra Yassmin Yehia den 19. jan. 2024
Dear Jorge,We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Yassmin YehiaGuest Relation

10/10 – Utmerket

Mary

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We were travelling from Canada and this was a great place after long flights to rest before starting our travels in Egypt. Easy shuttle from arrivals, very attentive staff, very good food service options within hotel. Enjoyed our stay and would recommend.
Svar fra Yassmin Yehia den 19. jan. 2024
Dear Mary,We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Yassmin YehiaGuest Relation

6/10 – Grei

Hannah

Reiste med en gruppe
Likte: Personale og service
Likte ikke: Renhold
Just OK
Our first room reeked of cigarette and non of the outlets worked. They were quick to switch our room though which was nice. Our Hotels.com booking said there was complimentary breakfast but the guy was giving us a hard time saying that’s not a thing. This place is just OK. Better than a motel, but not luxurious by any means.
Bodde her 1 natt i januar 2024
Svar fra Hotel Management den 14. jan. 2024
Dear Hannah,Thank you for your candid review, we apologize that your recent stay did not meet your expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the near future, so that we can provide a better experience.Best Regards,Atta El Dessouky General Manager

10/10 – Utmerket

Stewart

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
This is a large airport hotel with all the facilities one could hope for. The lobby was busy at all times but there was always someone around to answer questions. There are several restaurants adjacent to the lobby and 2 outdoor pools. Our room was typical with 2 twin beds even though we were told we would have one larger bed. The beds were comfortable. The bathroom was a decent size. The holel offered a free shuttle service to/from the airport.
Bodde her 1 natt i januar 2024
Svar fra Hotel Management den 14. jan. 2024
Dear Stewart,We would like to pass you our utmost appreciation and thankfulness for taking the time to publish your fabulous review regarding your recent stay at Novotel Cairo Airport. Our special thanks to you for your lovely, praising words.We are looking forward to welcoming you back in the near future for another unforgettable stay with us at Novotel Cairo Airport.Best Regards,Atta El Dessouky General Manager

8/10 – Bra

Susane

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very clean and friendly staff. Comfortable bed and pillows and nice room with a beautiful view of pool and grounds. Older and in need of some maintenance. Room service was hit or miss.
Bodde her 3 netter i januar 2024
Svar fra Hotel Management den 11. jan. 2024
Dear Susane,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Best Regards,Atta El DessoukyGeneral Manager

10/10 – Utmerket

Jun

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Hotel Management den 8. jan. 2024
Dear Jun,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best Regards,Atta El Dessouky General Manager

8/10 – Bra

TOMOKO

Bodde her 1 natt i januar 2024
Svar fra Yassmin Yehia den 9. jan. 2024
Dear TOMOKO,Thank you for the great rate of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Yassmin YehiaGuest Relation

8/10 – Bra

Ayman Alexander

Likte: Renhold og personale og service
Bodde her 1 natt i januar 2024
Svar fra Yassmin Yehia den 9. jan. 2024
Dear Ayman Alexander,Thank you for the great rate of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Yassmin YehiaGuest Relation

10/10 – Utmerket

Jun

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Hotel Management den 8. jan. 2024
Dear Jun,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best Regards,Atta El Dessouky General Manager

10/10 – Utmerket

Abubakar

Bodde her 2 netter i desember 2023
Svar fra Hotel Management den 8. jan. 2024
Dear Abubakar,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best Regards,Atta El Dessouky General Manager

10/10 – Utmerket

Tatiana

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent place to stay!
Bodde her 2 netter i desember 2023
Svar fra Yassmin Yehia den 1. feb. 2024
Dear Tatiana,We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Atta ELDESSOUKYGeneral Manager

10/10 – Utmerket

Dia og AVON

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Yassmin Yehia den 30. des. 2023
Dear Dia,Thank you for the great rate of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Yassmin YehiaGuest Relation

4/10 – Dårlig

Nadim

Bodde her 1 natt i desember 2023
Svar fra Hotel Management den 17. jan. 2024
Dear Nadim,Thank you for your candid review, we apologize that your recent stay did not meet your expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the near future, so that we can provide a better experience.Best Regards,Atta El Dessouky General Manager

10/10 – Utmerket

Mani

Nice Hotel
Overall good in cleanliness, service and complimentary breakfast!
Bodde her 2 netter i desember 2023
Svar fra Yassmin Yehia den 27. des. 2023
Dear Mani,We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Yassmin YehiaGuest Relation

6/10 – Grei

Sidney

Bodde her 1 natt i desember 2023
Svar fra Yassmin Yehia den 27. des. 2023
Dear Sidney,Thank you for the great rate of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Yassmin YehiaGuest Relation

4/10 – Dårlig

Alexia

Svar fra Hotel Management den 7. feb. 2024
Dear Alexia,Thank you for taking the time to tell us about your experience at Novotel Cairo Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.We appreciate your sharing your concerns, and we hope that you will give us the opportunity to better serve you soon.Best Regards,Atta El Dessouky General Manager

10/10 – Utmerket

Wael og Round Rock

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Thank you so much, we enjoyed staying at Novotel.
Bodde her 3 netter i oktober 2023
Svar fra Yassmin Yehia den 21. des. 2023
Dear Wael,We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Yassmin YehiaGuest Relation

10/10 – Utmerket

Jorge og Staten Island

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023
Svar fra Yassmin Yehia den 19. des. 2023
Dear Jorge,Thank you for the great rate of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Yassmin YehiaGuest Relation