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Anmeldelser av Cairo Marriott Hotel & Omar Khayyam Casino

5 out of 5
Cairo Marriott Hotel & Omar Khayyam Casino
16 Saray El Gezira, Zamalek, Downtown, Cairo

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 502 av totalt 1001 anmeldelser." "
Rangering på 8 − Bra. 275 av totalt 1001 anmeldelser." "
Rangering på 6 − Grei. 101 av totalt 1001 anmeldelser." "
Rangering på 4 − Dårlig. 60 av totalt 1001 anmeldelser." "
Rangering på 2 − Forferdelig. 63 av totalt 1001 anmeldelser." "

8,4/10

Renhold

8,2/10

Personale og service

8,2/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

tone-britt

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i april 2022
Svar fra Mosaad Hussein den 9. apr. 2022
Thank you for sharing your feedback with us

8/10 – Bra

Camilla

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mars 2022
Svar fra Mosaad Hussein den 3. apr. 2022
Thank you for sharing your feedback with us

10/10 – Utmerket

Gunnar

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i juli 2019
Svar fra Mosaad Hussein den 10. aug. 2019
Thank you for sharing your valuable feedback with us. Looking forward to welcoming you back again soon

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lukrativt og topp standard
Perfekt beliggenhet ved Nilen i rolig og trygt område, enormt hotell med alle tilbud, utendørs svømmebasseng, frokost for alle ganer og topp service.
Svar fra Mosaad Hussein den 4. apr. 2018
Thank you for choosing Cairo Marriott Hotel, we are glad that you enjoyed your stay.

10/10 – Utmerket

Astrid og Norge

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Tradisjonsrikt, sentralt. Særpreg.
Veldig bra. Flotte omgivelser. Setter stor pris på restauranten i hagen. Har vært der mange ganger, men aldri som gjest på hotellet.
Svar fra Mosaad Hussein den 5. mars 2017
Thank you for your feedback

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og romkomfort
friendly service!
Very nice stay. Great service! Nice calm garden restaurant in an otherwise trafficed and noisy environment. Friendly staff all over the place. Good executive lounge and gym!
Svar fra General Manager den 4. sep. 2016
Thank you staying in Cairo Marriott Hotel and for sharing your your valuable feedback. Best Regards Mosaad Hussein Senior eCommerce Manager

4/10 – Dårlig

Mohammed og Riyadh

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Need more improvements
Bodde her 1 natt i mai 2024
Svar fra Mosaad Hussein den 15. mai 2024
Thank you very much for taking the time in sharing your feedback.

2/10 – Forferdelig

Sabry

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Food was bad. The room was bad , I told them about it they didn’t change it.
Bodde her 3 netter i mai 2024
Svar fra Mosaad Hussein den 12. mai 2024
Thank you very much for sharing your valuable feedback with us.

10/10 – Utmerket

Ariella

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
i love this hotel! the esthetics, location, food and staff. i would deff rebook!
Bodde her 2 netter i mai 2024
Svar fra Mosaad Hussein den 12. mai 2024
Thank you very much for sharing your feedback with us

8/10 – Bra

Cécilia og Juvisy sur Orge

Reiste med en gruppe
Likte: Personale og service og fasiliteter
geat pool. Too bad: the blacony was closed. Very good breakfast
Bodde her 2 netter i april 2024
Svar fra Mosaad Hussein den 26. apr. 2024
Thank you very much for staying at Marriott Hotels and for sharing your valuable feedback with us

10/10 – Utmerket

Clare

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i mars 2024
Svar fra Mosaad Hussein den 30. mars 2024
Thank you very much for staying at Marriott Hotels.

10/10 – Utmerket

Kathleen

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is my favourite hotel to stay in while visiting Cairo! I love the grounds, ambience, wonderful, attentive and friendly staff, beautiful pool, gorgeous old palace features in the main building, and the most excellent location in Cairo on Zamalek. I highly recommend this hotel!
Bodde her 4 netter i mars 2024
Svar fra Mosaad Hussein den 16. mars 2024
We arev glad you enjoyed your stay

6/10 – Grei

Milan

Bodde her 3 netter i februar 2024
Svar fra Mosaad Hussein den 24. mars 2024
Thank you very much for sharing your feedback.

10/10 – Utmerket

Emad samy

Bodde her 1 natt i februar 2024
Svar fra Mosaad Hussein den 22. mars 2024
Thank you for sharing your feedback

6/10 – Grei

Nicola og GATINEAU

Forretningsreisende
Likte: Fasiliteter
It’s an amazing location and the rooms have a lovely view, and staff were generally nice. The room was not well maintained. There were some issues with the shower. The first day the shower gel was empty ! Then they forgot to refill my Nespresso since I stayed at the executive room. Also, I asked for later checkout (8 PM) and they charged me 100$ extra. I asked to stay an extra hour since my flight was at 1:30AM and they refused ! They said they’d have to charge me a full night. I ended up staying in the lobby for an hour and a half. They never asked me about my experience upon checkout. They don’t value their customers and their relationship is very transactional. The room smelled like cigarettes although it said that it was smoke free and I had to put up with the smell. And finally, their security were intrusive at some moments. When I arrived the scanner did not work so they kept me waiting for 10 minutes, then they went through my stuff. One time, they did a body scan. Which was unnecessary and made me feel uncomfortable.
Bodde her 3 netter i februar 2024
Svar fra Mosaad Hussein den 16. feb. 2024
Dear valued guest,Thank you for taking the time in sharing your valuable feedback with us. Please accept our sincere apologies for the unexpected challenges you encountered during your stay. We have shared your comments with the involved management team and we assure you that all necessary actions will be taken to make sure your next visit more enjoyable, thank you.

8/10 – Bra

Masato

Bodde her 2 netter i februar 2024
Svar fra Mosaad Hussein den 15. feb. 2024
Thank you very much for sharing your valuable feedback with us.

10/10 – Utmerket

Saleh og Philadelphia

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Create vibes
Bodde her 3 netter i januar 2024
Svar fra Mosaad Hussein den 8. feb. 2024
Thank you for staying with us and sharing your feedback.

10/10 – Utmerket

Krystle og Maplewood

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff at this hotel was what made it so special. Omar at the front desk was amazing. They were friendly and always willing to help and answer questions. I enjoyed my 4 night stay and will definitely be back again.
Bodde her 1 natt i februar 2024
Svar fra Mosaad Hussein den 7. feb. 2024
Thank you very much for staying at the Cairo Marriott Hotel and for sharing your valuable feedback with us. we appreciate very much your kind recognition of our hotel host. Looking forward to welcoming you back again soon.

2/10 – Forferdelig

Ashraf

Bodde her 13 netter i januar 2024
Svar fra Mosaad Hussein den 22. mars 2024
Thank you for sharing your feedback

8/10 – Bra

Turki

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
everything was fine except in the begining they was about to give us bad room location
Bodde her 3 netter i januar 2024
Svar fra Mosaad Hussein den 6. feb. 2024
Thank you, Turki for choosing Cairo Marriott to stay in while visiting Egypt. We are glad you liked your room allocated. Looking forward to welcoming you back again soon

10/10 – Utmerket

Mohamed

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i februar 2024
Svar fra Mosaad Hussein den 6. feb. 2024
Thank you for staying at Cairo Marriott Hotel and for sharing your valuable feedback with us.

10/10 – Utmerket

suhail og Amman

Bodde her 1 natt i januar 2024
Svar fra Mosaad Hussein den 22. mars 2024
Thank you for sharing your feedback

10/10 – Utmerket

Susan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice hotel
Bodde her 1 natt i januar 2024
Svar fra Mosaad Hussein den 23. jan. 2024
Thank you for sharing your feedback with us.

6/10 – Grei

Hamad

Reiste med en gruppe
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 10 netter i januar 2024
Svar fra Mosaad Hussein den 21. jan. 2024
Thank you for sharing your feedback .

2/10 – Forferdelig

Noor

Bodde her 5 netter i januar 2024
Svar fra Mosaad Hussein den 21. jan. 2024
Thank you for taking the time to rate our hotel .

10/10 – Utmerket

Khaled

Bodde her 8 netter i januar 2024
Svar fra Mosaad Hussein den 8. feb. 2024
Thank you very much for sharing your valuable feedback with us.

8/10 – Bra

Herbert

Bodde her 8 netter i januar 2024
Svar fra Mosaad Hussein den 6. feb. 2024
Thank you very much Herbert for staying at the Cairo Marriott Hotel & for sharing your valuable feedback here. Looking forward to welcoming you back again soon.

10/10 – Utmerket

Robert

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Svar fra Mosaad Hussein den 11. jan. 2024
Thank you for sharing your feedback

8/10 – Bra

Aiman og Morganville

Good
Bodde her 2 netter i desember 2023
Svar fra Mosaad Hussein den 9. jan. 2024
Thank you very much for taking the time in sharing you feedback with us

10/10 – Utmerket

Karar

Bodde her 3 netter i desember 2023
Svar fra Mosaad Hussein den 9. jan. 2024
We are glad you enjoyed your stay and look forward to seeing you again

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Mosaad Hussein den 8. jan. 2024
Thank you very much for taking the time in providing your valuable feedback.

8/10 – Bra

M

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good hotel. The only down side is the cost, I wanted to extend my stay few more days, they told me the price per night in the final days of the year would be over USD 500 per night, I consider that too much, unless you are a president or a billionaire.
Svar fra Mosaad Hussein den 6. jan. 2024
Thank you for sharing your feedback. Please allow us to mention that at Marriott Hotel we guarantee the best available rate on all online channels

10/10 – Utmerket

Anne

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Svar fra Mosaad Hussein den 8. feb. 2024
Thank you for sharing your valuable feedback with us

10/10 – Utmerket

Mohamad

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
relaxing stay & comforting
this is my more than ten stays at marriott omar khayam cairo .. i love it and hopefully ill do it again and again
Bodde her 2 netter i desember 2023
Svar fra Mosaad Hussein den 23. des. 2023
Thank you very much for staying at Cairo Marriott Hotel and for sharing your pleasant experience with us.

10/10 – Utmerket

Michael

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Will return
Very enjoyable hotel Lovely staff Great amenities some lovely restaurants The long promenade cafe disappointing long wait with some items forgotten Needs more staff on it. But a lovely stay will definitely stay again
Bodde her 5 netter i desember 2023
Svar fra Mosaad Hussein den 20. des. 2023
We are very happy you enjoyed your stay and look forward your to next visit

10/10 – Utmerket

Dana

Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Mosaad Hussein den 20. des. 2023
Thank you very much for staying at Cairo Marriott Hotel and for sharing your experience with us

8/10 – Bra

ahmed

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Bodde her 3 netter i november 2023
Svar fra Mosaad Hussein den 15. des. 2023
Thank you very much for sharing your valuable feedback with

10/10 – Utmerket

Ahmed

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i oktober 2023
Svar fra Mosaad Hussein den 14. des. 2023
Thank you for sharing your feedback

10/10 – Utmerket

Khaled

Bodde her 2 netter i desember 2023
Svar fra Mosaad Hussein den 14. des. 2023
Thank you for sharing your feedback

10/10 – Utmerket

salah

Bodde her 4 netter i desember 2023
Svar fra Mosaad Hussein den 11. des. 2023
Thank you very much for taking the time in giving your star rating .

10/10 – Utmerket

Alhomaidi

Likte: Personale og service og overnattingsstedets bygg og tilstand
Nice clean and have everything in the hotel
Bodde her 5 netter i desember 2023
Svar fra Mosaad Hussein den 11. des. 2023
Thank you very much for staying at Marriott Hotels , We are glad you enjoyed your stay and look forward to your next visit soon.

10/10 – Utmerket

Khaled

Likte: Renhold og fasiliteter
Bodde her 1 natt i desember 2023
Svar fra Mosaad Hussein den 9. des. 2023
Thank you for sharing your valuable feedback with us

10/10 – Utmerket

Khaled

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i desember 2023
Svar fra Mosaad Hussein den 8. des. 2023
Thank you very much for sharing your feedback with us

10/10 – Utmerket

Ulf

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i november 2023
Svar fra Mosaad Hussein den 8. des. 2023
Thank you very much for sharing your feedback with us

10/10 – Utmerket

Esther

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 6 netter i november 2023
Svar fra Mosaad Hussein den 6. des. 2023
Thank you for sharing your feedback with us

10/10 – Utmerket

Mohamed

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything is great there.
Bodde her 4 netter i november 2023
Svar fra Mosaad Hussein den 6. des. 2023
Thank you for sharing your feedback with us

10/10 – Utmerket

Bandar

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Thenk you we really enjoyed staying there
Bodde her 5 netter i november 2023
Svar fra Mosaad Hussein den 30. nov. 2023
We are very happy you enjoyed your stay and look forward to welcoming you back again soon.

8/10 – Bra

Robert og Edmonton

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The grounds of the hotel were lovely and relaxing. I loved the amenities in what was once a palace. My only disappointment was the huge TV screens, inside and in the outside seating areas of the Egyptian Nights restaurant. The food was delicious, but the large tvs were annoyingly bright and obtrusive. I wish we could have ordered the food, and were able to eat it in the other lovely outdoor eating areas, away from the tvs and the hookah pipes and their accompanying smoke.
Bodde her 4 netter i oktober 2023
Svar fra Mosaad Hussein den 29. nov. 2023
Thank you for staying at Cairo Marriott Hotel & for sharing your valuable feedback with us. We shared your comments about the TVs in the outdoor area with our management team. Looking forward to welcoming you back again soon.

10/10 – Utmerket

Fahad

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023
Svar fra Mosaad Hussein den 20. nov. 2023
Dear Fahad, Thank you very much for staying at the Cairo Marriott Hotel & for sharing your valuable feedback with us. We look forward to welcoming you back again soon.

4/10 – Dårlig

RIHAM I

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Unfortunately It wasn't a comfortable stay
I always stay in this hotel whenever I go to cairo for more than 20 years. This time was the worse time ever. First night I saw bugs on the bed sheets, second I struggled with the toilet water, the water was extremely cold, plumber came couple of times to fix it and it was still cold, pillows are not comfortable at all. If I didn't pay in advance I would've check out and go to another hotel.
Bodde her 13 netter i oktober 2023
Svar fra Mosaad Hussein den 29. nov. 2023
Dear valued guest, We have thoroughly checked the room allocated to you and did not spot such a thing anywhere in the room, Please allow us to elaborate that at Marriott Hotels we apply the maximum and highest standards of cleanliness. As for the water issue, we apologize for that and will make sure things are more enjoyable in your next visit .