Hoteller i Caguas

«Excelente servicio y ubicación »

«The property was very clean and beautifully decorated!»

«Lots to do, Gorgeous surroundings»

«Property in and of itself is clean. Staff is friendly and responsive. Pools are nice. Palmas Del Mar, which is the development it's on has a nice courtyard area with 5-6 restaurants, an ice cream shop, and a little convenience store. The only downside, juat so you are aware, is the beach. It's effectively unuseable. Sargasso seaweed, direct large waves, rugged. (Don't get me wrong, it's very pretty but if you have kids and the thought is utilizing the beach. It's going to be a challenge.»

«The ocean view was wonderful, staff were courteous and friendly. The grounds keeping was immaculate, housekeeping was detailed and impressive. A wonderful experience !»

«Service. It’s clear everyone got the memo. David greeted us at the bell stand as we arrived and was ready to be helpful whenever we needed anything. Housekeeping was awesome, Jesus made the best Negronis at the Casa Grande bar. Breakfast staff, particularly Noel, were super friendly and helpful with local tips and suggestions - always a great way to start each day»

«In the middle of now where but was able to get Uber Eats for a great price. Loved everything about the small town feel. If you are needing all the amenities may not be for you. For those laid back, go with the flow perfect spot»

«Loved our balcony with a table and chairs and a beautiful beach view. Loved sitting for breakfast looking straight out onto the beach. Lounge chairs and umbrellas were readily available. We had a loud air conditioning unit near our room and the ice machine in our hall didn’t work, but those are the only two minuses. The AC didn’t keep Us awake. And the hotel has huge dispensers of ice water flavored with orange slices all around the lobby, so we didn’t suffer. Would love to stay here again! »

«New and nice hotel, unfortunately with major problems with air conditioning. There is a horrible smell and spots of mold in many of the rooms. We changed rooms 3 times, but it didn't help. The hotel is therefore not recommended. All the clothes stank of mold after a short time. Stay away»

«Staff was 10000/10 , truly the kindest people i have ever come across. Would definitely stay there again! My room was not ready when i checked in and they were so nice and gave me a room credit , room service cleaned my room daily without request and gave me fresh towels and etc!»

«The staff there were very friendly and professional. I was able to find someone to help at any time and I was always satisfied. I would stay again. »

«My only complaint is that we were not able to adjust the thermostat in our room. It was set at 63 degrees the whole time. Our only option was to have maintenance turn it off at the main control and then turn it back on but were never able to adjust the temperature from our room and it was either 63 degrees or nothing. Called maintenance multiple times. Otherwise everything was great.»

«EXCELENTE »

«Clean and well kept. Two areas for improvement - stock fridge with bottled water and a new shower head to allow for adjustment to spray pattern - water pressure is outstanding. »