2/10 – Forferdelig
Espen og Stavanger
9. juli 2015
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
No a good experience!
This is not really a hotel, it's just an apartment in a apartment-building that this guy has converted in to a kind of "motel". There is no one working there. You have to arrange a time to be there, so someone can meet you.
We told we would arrive by plane at nine p.m., and be there around ten-eleven p.m. This was OK. After eleven, you have to pay more, as there is no one in the reception. Not true! There's never anyone there!
We arrived at ten, and no one answered the door bell. We tried two phone numbers, no answer! We waited almost one hour in the street, then another couple staying there came by, and let us in. Then we called for probably the tenth time, and finally he answered.
He then sent a woman working for him to give us the key to the room. She brought her husband and kid along, and almost didn't speak English. I tried to complain, but of course it was not her fault, and she didn't speak English to well. She was also a bit upset about her boss, Diego, as this was not the first time. I got her to call him, and she put him on speaker phone. He didn't know, so he yelled at her, calling her things on the phone. He was screaming a lot, in front of us and the woman's young daughter. I tried to talk to him also, but he was not letting me explain, and telling me he had tried to call me several times, witch is a lie.
The other guests told us something similar happened to them as well. I will not recommend anyone to stay at this place!