Hoteller i Cabo Real

«The most unprofessional staff I have ever come across in the hospitality industry. Especially reception, reservations & importantly reception manager. Ifor a so call five star all inclusive resort, they don’t deliver. No hot water twice during our stay, pool service was a joke that’s if you could land a deck chair. You had to get up 6:00am to reserve one, then the staff were so under staffed. Food and drinks didn’t come out at a reasonable time and then they where also incorrect. When ...

«From the beginning to the end of our trip, everything was amazing. My concierge Santiago was extremely helpful, polite, accommodating and professional. The kids club was by far the best part. Yuli, Caro, Florencia and everyone was so amazing my son had such a great time he begged to come back the following day even ran there right after breakfast. Hands down wonderful hotel. I will definitely be coming back. And the food was by far the best for any all inclusive I’ve stayed at in the area!»

«No need to look at any other resorts in Cabo. This is truly the best one we’ve ever stayed at. We love it. 3 visits in 18 months. It’s the best!»

«It is a gorgeous property with a beautiful beach and nice, warm pools. The room was great and had an amazing ocean view. Staff was nice and courteous. However, I was very displeased with 2 things: 1) housekeeping didn't come to clean the room - we had to request several times before we had a cleaning on day 2 but day 3, again no one came. When we complained about it to a front office employee, the only answer we got was that we had a "do not disturb" sign on the door which was not true as we ...

«This was our first time at an all-inclusive resort, and my husband and I (in our late 30s and early 40s) really enjoyed the relaxing, adults-only atmosphere. The resort itself is absolutely beautiful and stylish. The Good: Service: 5/5! The staff members were incredibly gracious and helpful. Having a WhatsApp chat available for anything we needed was a fantastic touch. Vibe: The pool was very lively with great music and activities throughout the day. Drinks: My favorite bar for a well-made ...

«We really enjoyed our time and stay here. Karinme, Juan Jose, Alberto, Rafael (Rafi) were all amazing by the pool. The spa was amazing as well!»

«It's a nice resort rooms are little bit out dated the furnitures were really old. The best part was the kids club my son really enjoyed it. The staffs were really nice and they do lots of fun activities with the kids. Andy at the kids club was really nice and went out of her way to make sure my son had great time. Over all it's a nice place. I just wish there was more restaurants option. Total 4 places for dinner every night they keep one close and one them is only adult so you only have 2 ...

«The rooms, pool, beach and food were great! The jet ski company and golf club they recommended were not great! I recommend the company refer guests elsewhere and hotel guests do their own research if they want to jet ski or play golf. I would definitely stay at resort again though. Just not take their recs for excursions.»

«Q»

«Muy recomendado para parejas que desean descansar en un lugar tranquilo y agradable, excelente servicio en el restaurante y en el bar.»

«This was a great stay!»

«It was an amazing experience. Don’t look anywhere else. This is the BEST hotel in Cabos!»

«Everything was great. Our only complaint was that leaving our room, 412 in Baja point, the smell of sewage was strong every day. Was pretty gross. But as soon as we were upstairs it was gone. So it was a hold your breath and go. Didn’t smell in the room either. But next time I would ask to move rooms and it kind of grossed you out when u r feeling clean hah. Pools were great. Towels are available at both big pools which one of been good to know as we kept going to the main pool next door at ...

«I EXPECTED A LOT BETTER QUALITY OF FOOD, DINNER AT THE ITALIAN RESTAURANT WAS ABSOLUTELY DISAPPOINTING. MAKO AND BREAKFAST WAS OK.»

«Awful. Unsafe place. Terrible customer service. I’m not even going to spend my time and tell my horrible experience, I will just say- avoid.»

«Amazing staff and we loved the food and drinks. Shoutout Ervin at the lobby bar and Danny Boy with entertainment»