Hoteller i Byron

«They started laying carpet and had blocked the doorway. They were so helpful and very concerned about my safety. (I use a cane). They helped me get the luggage cart from the entry, over the blocked doorways and back out to the lobby after I had loaded it. The desk manager helped me take the cart akk the way to my car and helped me Unload it. He definitely went beyond with kindness. I am already booked in for my return trip home. Excellent halfway point between my friends home and mine.»

«Extended stay Hotel. Come prepared with everything you need. It was fine.»

«This was the only hotel I have stayed at that had gluten free bread available for breakfast. Kudos to you!»

«Frokosten var elendig, da vi ble bedt om å ta med mat og drikke opp til 3. Etg. pga alt for liten plass i frokostsalen. Formeg som bruker 2 krykker var dette ett håpløst alternativ.»

«The staff, Meadow, was very helpful and kind. We were welcomed with bottled waters and treats for my grandkids. She was very attentive and made sure that we had everything we needed. The hotel is beautiful, clean, and the beds were very comfortable. My grandkids really enjoyed breakfast. Overall an amazing experience!»

«Staff was very helpful, room was clean, breakfast had lots of variety!»

«Everything was perfect! Excellent customer service and nice/clean rooms!»

«You get what you pay for. The room was cheap, but the guy at the front desk had zero customer service skills. It took us a literal 30 minutes to get into the room after 3 trips back and forth with problems with the key, until he finally switched our room to another one. It was also dirty. The breakfast area had broken tables (like the marble tops were chipped enough you’d scrape your arm on them) and cracked leather seats, and the back of the booth next to us had stuff caked all over it. Lesson ...

«dirty place»

«Checked out a day early. Was told a manager would contact me about a refund for the day I didn’t stay. Never heard a word out of them. Still got charged.»

«Very attentive staff. Thank you to whom checked us in late at night. Loved your hair, but most of all loved your hospitality. I appreciate you.»

«Food was excellent at the hotel.»

«I have stayed at Holiday Inn Express multiple times and other locations. This one was the least enjoyable the room was not cleaned between days of my stay one of those days was my fault as I left the do not disturb sign on the door by accident but the other days I expected the room to get cleaned and it didn't the room had obvious signs of excessive wear and it appeared the bathroom had been flooded at an earlier time as you could see a watermark on the door in the bathroom»

«The breakfast area was kept very clean and stocked. The staff was really nice. Emma at the front desk was very accommodating since our rooms needed to be changed because the request didn’t go through from Expedia to have adjoining rooms. They are in the process of remodeling so there is some understanding of the cleanliness. However, if you are going to put guests in a room, it should not have debris in the bathroom. A couple of the usb ports did not work.»

«Kiosk to check in with a very rude customer representative. Foul smell throughout hotel. No freezer in mini fridge was told I could get one for a extra fee. Hairs in the towels.»

«Couldn’t use the pool and didn’t make us aware of it»

«It was clean nice quaint little place»

«Nice and clean»