Hoteller i Byron

«They started laying carpet and had blocked the doorway. They were so helpful and very concerned about my safety. (I use a cane). They helped me get the luggage cart from the entry, over the blocked doorways and back out to the lobby after I had loaded it. The desk manager helped me take the cart akk the way to my car and helped me Unload it. He definitely went beyond with kindness. I am already booked in for my return trip home. Excellent halfway point between my friends home and mine.»

«dirty place»

«Couldn’t use the pool and didn’t make us aware of it»

«Awesome breakfast, very convenient location.»

«The breakfast is not all that good.»

«The pictures of the place look great online. When we got there, the place was a total dump. We didn't even get out of the car. I would prefer to sleep in my car than this place. Not in this neighborhood though. The whole area is bad. We went to another motel down the road and witnessed a drug deal. Do yourself a favor and drive 10 minutes to the casino district and spent another 25 bucks a night like we did. It was too late to cancel our reservation, so we ate the cost. It was worth it though ...

«The staff are very friendly and helpful»

«The property was listed as newly renovated, and it certainly was not! Only the flooring looked new. The pictures online do not match what you actually get. Bed very hard and simply one mattress on a metal frame. Doors/locks did not feel secure. Very poorly insulated, we could hear every little noise from other rooms and the road. The first room we went into was so strong cleaning product/chemical smelling that it made eyes water and induced an asthma attack. Second room was stale old smoke ...

«Very attentive staff. Thank you to whom checked us in late at night. Loved your hair, but most of all loved your hospitality. I appreciate you.»

«You get what you pay for. The room was cheap, but the guy at the front desk had zero customer service skills. It took us a literal 30 minutes to get into the room after 3 trips back and forth with problems with the key, until he finally switched our room to another one. It was also dirty. The breakfast area had broken tables (like the marble tops were chipped enough you’d scrape your arm on them) and cracked leather seats, and the back of the booth next to us had stuff caked all over it. Lesson ...

«Nice and clean»

«Frokosten var elendig, da vi ble bedt om å ta med mat og drikke opp til 3. Etg. pga alt for liten plass i frokostsalen. Formeg som bruker 2 krykker var dette ett håpløst alternativ.»

«The room was very clean it was one of the most clean rooms I think I've ever seen at a hotel the only thing that I found disconcerting was when you stepped out of the elevator on the second floor there was a very unpleasant musty odor that was there for the entire time of my 3-day stay»

«The breakfast area was kept very clean and stocked. The staff was really nice. Emma at the front desk was very accommodating since our rooms needed to be changed because the request didn’t go through from Expedia to have adjoining rooms. They are in the process of remodeling so there is some understanding of the cleanliness. However, if you are going to put guests in a room, it should not have debris in the bathroom. A couple of the usb ports did not work.»

«The room was dirty staff rude breakfast unsanitary I drove 1000 miles to be treated like crap I’ve stayed in many comfort inns this one is garbage I want my money back !»

«Kiosk to check in with a very rude customer representative. Foul smell throughout hotel. No freezer in mini fridge was told I could get one for a extra fee. Hairs in the towels.»

«I have stayed at Holiday Inn Express multiple times and other locations. This one was the least enjoyable the room was not cleaned between days of my stay one of those days was my fault as I left the do not disturb sign on the door by accident but the other days I expected the room to get cleaned and it didn't the room had obvious signs of excessive wear and it appeared the bathroom had been flooded at an earlier time as you could see a watermark on the door in the bathroom»

«The owners were very nice. Easy check in. Older property but kept in good shape. Easy parking.»