Hoteller i Butlerville

«We enjoyed the complementary 3 cocktails and food after checking in. They had a very good pasta with grilled chicken plus green salad, steamed vegetables, and soft drinks. The lady working their bar was so nice to all her clients as was the staff refilling food stations and cleaning the table. Even the manager was checking with all the guests at check in and in the dining area. Breakfast was equallt good. Rooms were clean & quiet. Landscape and outside seating was exceptional. Overall ...

«Beds at hard as rocks and not queen size as it said it was, breakfast meager, room not very clean. Eyelashes on the towels. Ice machine out. Had to ask to open pool and it was full of bugs my husband cleaned it out. Hoping we didn’t collect any bed bugs. Shower was weak due to water leaking around faucet in our room the kids room was fine. The old saying you get what you pay for is true. Saving money doesn’t always pay off. The staff was polite and you can tell they are trying but definitely ...

«towels had stains and I saw a roach in the room. Hotel needs to be renovated»

«Glad I stayed here through a tornado warning. Nice old hotel with lots of original features. The lack of a front desk person and the inability to use the elevator (though I did not try since prior reviews said it had to be operated by one of them) dinged this hotel. I had no trouble parking, but I arrived late and left early.»

«Great stay!»

«Customer service was good however the room needs ALOT OF ATTENTION the tiles in the room are literally coming up and when you walk on them you almost fall and trip over them. Felt dirty water pressure was very weak. We have been there once before and room was ok but this time just felt dirty the elevator literally took 10 minutes to come down. Coffee was so weak. Breakfast was great.»

«The front desk staff was extremely helpful! We booked two rooms, and even though we didn’t initially request they be connected, they worked to make it happen! The breakfast was great all 3 mornings we were there. There were people who came down at 8:45 (they stop serving at 9) and upset that there were not a full array of options available, but common sense says there won’t be. Other than that, the selection differed each day which was nice. The location is wonderful if going to Kings Island ...

«Hello, I paid on Expedia with a different form of payment and then was charged also at your desk. This was not just a hold it was a charge for the room. I was double charged.»

«literally the best hotel i’ve ever stayed in. The most attentive staff. The manager was there to make sure everyone was enjoying their stay and even when she left for the night, the front desk attendants were just as helpful.»

«Not a bad hotel for the price. I would've given it five stars, but I had requested a late checkout in the evening, but that wasn't communicated to the day staff so I had three people banging on my door at 11 AM. Other than that, it was quite pleasant.»

«Great stay for the price. Typical free breakfast that was restocked to keep things going while busy. I'd stay here again without any hesitation»

«It was decent especially for its price»

«Saw staff only once when checking in, very poor service. Limited pool hours, exercise room stayed locked, no room cleaning during stay offered. Continental breakfast was Saran-wrapped breads.»

«Bathroom not cleaned well, front desk staff did not explain charges well and seemed bothered that they had to get up to come help, breakfast on Thurs morning was not refilled quickly, food for purchase is too close to breakfast bar...confusing, 2nd floor had a stong burning wire smell by stairwell/ice maker»

«staff was great. the place is under renovation but construction is everywhere in the building. hot water in the shower is almost luke warm. and even after staff cleaned the room ants continued to be a problem.»

«Elevator sounded like it was about to break loose at any moment. Found trash in the room on check in. Some outlets didn’t work in the room»

«Staff was super helpful, food was excellent, and parking was accommodating! Thanks!!»

«Absolutely phenomenal hotel staff was great accommodations checking in to make sure everything's OK. All of that. I will recommend a stay for anyone and when I'm in the area again for my daughter's basketball tournament at spooky we will not be staying anywhere else but this location thanks again.»