Hoteller nær Burnside Fountain

«There was no room service done during my stay and the receptionist said they do them on different days but that was not communicated with me.Terrivle experience! I also got put into a double queen room because they said they had overbooked the king room I reserved and paid for. Never staying at this hotel again. »

«Great American breakfast »

«This was my go to hotel when going to Worcester. This past visit wasn't the greatest. »

«Quite luxurious. And in a great area. Would stay again. »

«No statement. »

«Terrible front desk -no manners and not helpful. No breakfast available - this was the deciding factor for me to choose this hotel and no compensation or other accommodations were even mentioned.»

«The rooms looked totally barren. Bed was ok but not great. I ran the shower water for 10 minutes and it went from ice cold luke warm. They wanted a $100 cash deposit when I checked in. I’ve never seen that ever. It was refunded on check out. Location is next to a shut down sports bar»

«This was an excellent property! Clean, safe. The room was amazing and I loved the bed. If there was any drawbacks I would say that breakfast was not what I anticipated. It was well done, simply no hot eggs. While they offered a variety of bagels, bread and cereals my husband is diabetic so these options were not the best for us. Boiled eggs were offered however he found that frustrating. This is in no way a complaint. Simply a heads up. I enjoyed my stay and will definitely stay here again!»

«I had a very disappointing stay at this hotel. The room had a strong unpleasant odor, and both the shower and the air conditioning were not working properly. To make matters worse, the guest laundry was a mess—only one machine was functioning. When we brought these issues to the staff’s attention, the receptionist was incredibly rude and dismissive. I do not recommend staying here until they improve their facilities and customer service.»

«Good place to stay»

«We had such a wonderful experience at the Residences at Solomon Mall. When the power at our home was unexpectedly shut off, we had to book a stay at the last minute—and we’re so grateful we ended up here. From the moment we arrived, everyone was incredibly kind, welcoming, and accommodating. A special thank you to Kim and Jody for making us feel so at home. Their warmth and attentiveness truly made a stressful situation so much easier. The property itself was comfortable, clean, and had ...