Hoteller i Burns

«Went to check in and took forever for someone to come to desk. The room was freezing and the hotel smelled really bad l. »

«The room was good enough, nothing more. You get what you pay for.»

«Should not be allowed on Expedia. In the middle of a branding change. We were one of numerous people that booked rooms in advance but there were no rooms. We were told they were going to refund and get us a complimentary room ready while we ate nextdoor. Came back, no room. Another person was put in a room that was actively being painted, supplies still in the room. Will go down as one of the worst, least professional experiences ever at a hotel. TAKE THEM OFF THIS SITE! »

«We stay here once a year for a couple of nights, always clean however latest renovations were budget, rooms look good but that bathroom were a cover up job. Aside from the bathroom, everything else looks great and functions well.»

«The room was great and price reflected that. It was clean. My only complaints were that the breakfast options were extremely limited. Toast, fruit, and cold cereal and then the staff kept asking us if we were checking out. They started at 10am. We felt like we were being rushed out.»

«Very noisy staff entered room without permission »

«Room was very dirty upon arrival. There were cockroaches in the bathroom and bedroom area. The fridge was unplugged and there was some sort of feces looking substance on the walls. Did not feel safe in the area. The clerk at the front didn’t seem to care about the room’s condition, and assured us that Expedia would refund us if we wanted to leave, which we did. The pricing also was WAY above what was offered.»

«Nice»

«location, amenities,atmosphere,restraunt»

«They wouldn’t take my dog. You said the hotel was pet friendly. I also checked the hotel website, which also said pet friendly. After driving 600 miles. I was not happy»