Hoteller i Burlingame

«The breakfast was terrible .The bear minimum .»

«Staff were helpful and kind to even the rudest person! The ice machine was broken on 2 floors in our wing . The , desk guys assisted me with a smile! To get ice for our room. Our rooms were clean and smelled refreshing ! 2nd day had problems with-cold shower.! I also want my linen, towels changed daily, trash taken emptied, .beds made!. I’m on vacation .The hot breakfast with gave itus lots of choices, would like omelette choice added! Enjoyed fresh fruit! Despite variety of coffee ...

«Great stay, but the hotel was under construction while we were there, which kind of changed the ‘“comfort” vibe, but overall a great stay. Just beware that you’ll have to maneuver around ladders and construction workers. Lastly, the layout of the room was a little odd. The bathroom was tiny, so hard to get dressed in the bathroom, so not much overall privacy in the room when changing or getting dressed.»

«The staff friendly and courteous. Facility is just old and tired. Everything from carpet to tile to plumbing to furniture just tired. I usually stay at Hilton or Marriott but all were booked up. This was just okay. »

«Nasty Ants all over this place. Our room had ants all in it the Manager did nothing about it. Said it happens. »

«The breakfast was good. Everything was great. Check-in was awesome. It's just the the level of cockroaches there so it seems to be astronomical for any place. At this price point »

«My credit card was charged despite prepaying. In reviewing the folio emailed to me after checkout, they charged taxes which were already paid and documented as such on my initial booking receipt. There were no incidentals charged to the room, just a billing error on their part. When I contacted the property to resolve the overpayment/double charge, I was told they had a new system and the issue would need to be escalated to the manager. There has been no contact from manager Kay to resolve the ...

«The hotel was a very attractive and clean facility. Staff was friendly and helpful. We appreciated that the atmosphere was fairly quiet despite it being a busy weekend at the hotel (graduation weekend for local university and high school). The parking was well lit and would have been sufficient had a semi truck not parked sideways across an entire row of spots one night. The room was comfortable and nicely finished, although probably due for some renovations as the trim tiles in the bathroom had ...

«The room smelled strongly of urine. Not a great stay»

«Parking was fine and we did not use the hot tub.»

«We stayed here one night first room was completely disgusting there was trash and pee in the bathroom and dirty used bedding and towels they told us there was no housekeeper to clean rooms we were on the 1st floor we were offered another room on the 2nd floor it was similar but a bit cleaner. When checking out we asked for our deposit back and the lady acted like we never gave them one. Definitely NOT STAYING HERE AGAIN !! »

«There is a bar and food in the restaurant in for the evening, 5pm - 10pm. There is a limited pay as you go breakfast where regular coffee is free. Not a showstopper where the staff is very friendly and the establishment is clean and well maintained.»

«The place was average and good for the price.»

«The room is definitely aged but considering the price I paid no big deal. It was all clean but you can tell there are things that need to be fixed or updated. The staff was SUPER friendly!! I would highly especially if you have a family and need some space and don’t want to feel stressed about being a family in a hotel. We will be staying here again!»

«Breakfast was less than average and very expensive for counter service. Don't call it granola if all you do is break up a commercial granola bar. Oatmeal was poorly cooked and unexplainably expensive. Shower, on the other hand, was outstanding, but hallway inside room is too narrow to bring the luggage cart in. Also lighting in bathroom and sleep area is very weak and not useful. »

«Our room was great! However, the hot tub water was green with brown ring around tub! The room was clean and nice! But they definitely need to fix this place up! Front doors of hotel left open day and night! Needs a paint job badly and fixing up! The complimentary breakfast was not very good! Limited choices! We booked for hot tub, if we would have known it was in this shape would have went elsewhere, but we couldn’t get a refund for room! This is not up to a Marriott standard hotel!»

«The breakfast was great. The room needed vacuumed. The bathroom needed repair, the shower rod was about to come out of the wall. The air conditioner rattled like it was about to die. The staff was nice.»

«Clean hotel»