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Anmeldelser av Holiday Inn Express & Suites Buford NE - Lake Lanier, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Buford NE - Lake Lanier, an IHG Hotel
4951 Bristol Industrial Way, Buford, GA

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 272 av totalt 484 anmeldelser." "
Rangering på 8 − Bra. 155 av totalt 484 anmeldelser." "
Rangering på 6 − Grei. 32 av totalt 484 anmeldelser." "
Rangering på 4 − Dårlig. 15 av totalt 484 anmeldelser." "
Rangering på 2 − Forferdelig. 10 av totalt 484 anmeldelser." "

9,2/10

Renhold

9,2/10

Personale og service

8,8/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

RALPH

Reiste med familie
Likte: Fasiliteter
Staff was very friendly and helpful. The breakfast was really good. Highly recommend!
Bodde her 2 netter i mai 2024
Svar fra Holiday Inn Express den 20. mai 2024
Thank you for your feedback! We are glad you enjoyed your stay and hope to see you again soon!

4/10 – Dårlig

Carolyn

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
On the map, this property looks as though it is conveniently located. It is anything but. There are no good restaurants nearby. The nearest full-service restaurants are a minimum 15-minute drive on major roads. Speaking of roads, the road noise at this property is absolutely staggering. They should pass out ear plugs as they do at properties that are near railroad tracks. To top all this off, we had to call hotel staff at 1:30 in the morning to get the people above us to stop making such incredible noise. We've never heard anything like it at any hotel where we've ever stayed. We are FREQUENT travelers. Although you can't blame hotel staff for the noise above you, you certainly can hold the hotel itself responsible for the conditions that allow noise to travel that "well" through the floors. The noise was similar to jack hammering. It would have been horrific at any time of day, but at 1:30 in the morning it was obscene. And, even on top of that, at 6:00 in the morning, after getting very, very little sleep, the alarm clock went off in our room. Clearly, a previous occupant set the alarm. Hotel staff need to check this during every cleaning for new occupants. It might not have been so horrible if we had been able to sleep during the night. Worst night's sleep in a hotel. Ever. If you're looking for a place to sleep, eat at a nice restaurant, and enjoy the sounds of nature, this ain't it! On a positive note, breakfast was excellent and staff were uniformly friendly.
Bodde her 1 natt i april 2024
Svar fra Holiday Inn Express den 28. apr. 2024
We are sorry to hear you did not enjoy your stay. I will make sure your feedback is sent to the proper departments so we can assure our guests these types of situations won't happen in the future. Thank you

8/10 – Bra

Maria

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean and recently renovated. Property is an older building and unfortunately its bones are creaking. Room 121 heard every move the residents above made. It wasn’t loud walking, it was creaking of the wood, sounds like an old boat creaking with the waves. Light in same area would dim and brighten as it pleased. But over all, if I had not stayed in that room, it was very nice and the staff was very pleasant!
Bodde her 2 netter i mars 2024
Svar fra Holiday Inn Express den 17. apr. 2024
Thank you for your feedback! We hope to see you again next time you are in the Buford Area.

8/10 – Bra

Linda

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Made a last minute reservation as we were passing through town. Typical Holiday Inn Express, clean, comfortable, and good breakfast options.
Bodde her 1 natt i mars 2024
Svar fra Holiday Inn Express den 25. mars 2024
Thank you for your feedback. We are glad you enjoyed your stay and hope to see you again soon!

10/10 – Utmerket

Rob

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Stayed a few times. Just works
Bodde her 2 netter i februar 2024
Svar fra Holiday Inn Express den 29. feb. 2024
Thank you for taking the time to review your stay with us. We are glad to hear you enjoyed it! Hope to see you again soon.

8/10 – Bra

Cindy

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hotel staff very nice. Room was clean and comfortable. The stairwell traffic was loud throughout the night and the noise from the room above was a nuisance. Shower hot water did not get as hot as I would have liked.
Bodde her 1 natt i februar 2024
Svar fra Holiday Inn Express den 29. feb. 2024
Thank you for taking the time to review your stay with us. We are sorry to hear about the unpleasant noise you encountered. We will make sure we use this feedback to assure our guest we are aware and putting upmost effort into resolving this issue. Hope to see you again soon.

10/10 – Utmerket

Mekiva

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Holiday Inn Express den 29. feb. 2024
Thank you for taking the time to review your stay with us. We are glad to hear you enjoyed it! Hope to see you again soon.

10/10 – Utmerket

Rabun County

Forretningsreisende
Bodde her 1 natt i februar 2024
Svar fra Holiday Inn Express den 29. feb. 2024
Thank you for taking the time to review your stay with us. We are glad to hear you enjoyed it! Hope to see you again soon.

10/10 – Utmerket

Frances

Bodde her 3 netter i januar 2024
Svar fra Holiday Inn Express den 29. feb. 2024
Thank you for taking the time to review your stay with us. We are glad to hear you enjoyed it! Hope to see you again soon.

10/10 – Utmerket

Dawn

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024
Svar fra Holiday Inn Express den 29. feb. 2024
Thank you for taking the time to review your stay with us. We are glad to hear you enjoyed it! Hope to see you again soon.

8/10 – Bra

Marjorie

Likte: Renhold
Likte ikke: Personale og service
Bodde her 1 natt i januar 2024
Svar fra Holiday Inn Express den 8. mars 2024
Thank you for your feedback. We really appreciate you taking the time to review your stay and hope you visit us again in the near future.

8/10 – Bra

Dean

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice clean comfortable rooms. Staff was extremely polite and accommodating.
Bodde her 1 natt i januar 2024
Svar fra Holiday Inn Express den 8. mars 2024
Thank you for your feedback. We really appreciate you taking the time to review your stay and hope you visit us again in the near future.

10/10 – Utmerket

Sandra

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Holiday Inn Express den 29. feb. 2024
Thank you for taking the time to review your stay with us. We are glad to hear you enjoyed it! Hope to see you again soon.

8/10 – Bra

Hannah

Bodde her 2 netter i januar 2024
Svar fra Holiday Inn Express den 8. mars 2024
Thank you for your feedback. We really appreciate you taking the time to review your stay and hope you visit us again in the near future.

10/10 – Utmerket

Alain

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Súper clean
Bodde her 2 netter i desember 2023
Svar fra Holiday Inn Express den 8. mars 2024
Thank you for your feedback. We really appreciate you taking the time to review your stay and hope you visit us again in the near future.

10/10 – Utmerket

Noris

Bodde her 2 netter i januar 2024
Svar fra Holiday Inn Express den 29. feb. 2024
Thank you for taking the time to review your stay with us. We are glad to hear you enjoyed it! Hope to see you again soon.

10/10 – Utmerket

alpesh

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024

6/10 – Grei

Carino

Reiste med familie
Likte: Renhold og personale og service
Bodde her 2 netter i desember 2023

6/10 – Grei

Oh sung

Likte: Renhold og personale og service
breakfast is normal
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Julio

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

8/10 – Bra

Joanne

Bodde her 2 netter i desember 2023

10/10 – Utmerket

Michele

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

2/10 – Forferdelig

Alfred

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Greedy
My transportation broke down and was unable to get to this location for that night. Tried to change my stay to a credit to use the following week and was charged for the room any way. Poor ass customer service. I stay 3 nights a week on the road. Will never stay at a Holliday Inn ever again. Not too happy with Hotels.com for not getting it done for me.
Bodde her 1 natt i desember 2023

8/10 – Bra

Elizabeth

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was clean. The staff professional and friendly. The bed was terrible, way past its useful life. Seriously, big soft spots at the most used places.
Svar fra Holiday Inn Express den 8. mars 2024
Thank you for your feedback. We really appreciate you taking the time to review your stay and hope you visit us again in the near future. We are sorry our beds were not up to your standards and I will be sending this to upper management department and we will use it to better the stay of our future guests.

8/10 – Bra

Sean og Corydon

Likte: Renhold og personale og service
.
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Kelly

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bedding felt like I climbed into a cloud ! Great staff
Bodde her 1 natt i desember 2023
Svar fra Holiday Inn Express den 5. des. 2023
Thank you for your feedback! We can not wait for renovations to be completed to show all of our guest a great experience, with new and refreshed rooms and lobby. Glad you enjoyed a great night sleep!

10/10 – Utmerket

Erik

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Quiet. Comfy bed. Huge room (ADA type) and nice renovations in progress. Typical Hotel breakfast set up. Nothing special but fine.
Bodde her 3 netter i november 2023
Svar fra Holiday Inn Express den 5. des. 2023
Thank you for your feedback! We can not wait for renovations to be completed to show all of our guest a great experience, with new and refreshed rooms and lobby.

10/10 – Utmerket

Michael

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Even though they were renovating at the time, the environment was clean and friendly.
Bodde her 9 netter i november 2023
Svar fra Holiday Inn Express den 1. des. 2023
Thank you for your feedback. We can't wait until renovations are completed, so our guests can enjoy the new and updated areas!

8/10 – Bra

Lolita

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
The lobby was under remodeling, and the main entrance was blocked the day we arrived
Bodde her 3 netter i november 2023
Svar fra Holiday Inn Express den 1. des. 2023
Thank you for your feedback. We can't wait until renovations are completed, so our guests can enjoy the new and updated areas!

4/10 – Dårlig

Nancy

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Very hard to find in the dark--signs hidden behind restaurants and large trees. Renovation on-going in lobby and breakfast area.
Bodde her 2 netter i oktober 2023
Svar fra Holiday Inn Express den 19. nov. 2023
I am sorry you did not have a good experience, especially right upon your arrival. Once renovations are done, we will have all areas very well lit and brand new in the lobby and breakfast area. Hope to see you again soon.

10/10 – Utmerket

Tiffany

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Quick check in. Very quiet.
Bodde her 1 natt i oktober 2023
Svar fra Holiday Inn Express den 19. nov. 2023
Thank you for your feedback! We hope to see you again soon!

8/10 – Bra

Tracey

Bodde her 1 natt i oktober 2023
Svar fra Holiday Inn Express den 19. nov. 2023
We really appreciate your review on your most recent stay. Hope to see you again soon!

8/10 – Bra

Stacey

Bodde her 3 netter i oktober 2023
Svar fra Holiday Inn Express den 19. nov. 2023
Thank you for your feedback. We hope to see you again soon!

10/10 – Utmerket

Rob

Likte: Renhold og personale og service
Bodde her 2 netter i oktober 2023
Svar fra Holiday Inn Express den 1. nov. 2023
Thank you for your positive survey. We are glad you enjoyed your stay. Hope to see you again soon!

10/10 – Utmerket

Robby

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was fine for attending the Le Petite Lemans.
Bodde her 2 netter i oktober 2023
Svar fra Holiday Inn Express den 1. nov. 2023
Thank you for your feedback. We hope to see you again for next year!

8/10 – Bra

Raymond

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra Holiday Inn Express den 19. okt. 2023
Thank you for your feedback! We hope to see you again real soon.

10/10 – Utmerket

Patrick

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location to the lake and plenty of food options within walking distance
Bodde her 1 natt i september 2023
Svar fra Holiday Inn Express den 18. sep. 2023
Thank you for your feedback! We hope to see you again in the future!

10/10 – Utmerket

Marisel

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Best Hotel Experience!!
The front desk clerk was so professional, courteous, and accommodating. He made me feel very welcome!
Bodde her 1 natt i september 2023
Svar fra Holiday Inn Express den 18. sep. 2023
Thank you for your feedback! I am glad your experience with our front desk made you feel welcomed. We hope to see you again in the future!

2/10 – Forferdelig

victor

Bodde her 3 netter i september 2023
Svar fra Holiday Inn Express den 13. okt. 2023
Sorry you did not have a great experience. Is there any feedback explaining what happened during your stay? Please reach out to management at the hotel so we can make sure issues you may have experienced, don't happen again.

10/10 – Utmerket

Darryl

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2023
Svar fra Holiday Inn Express den 28. aug. 2023
Thank you for taking the time to review your stay with us! We enjoyed your company and appreciate your kind words. We hope you come back next time you are in the area! Thank you

10/10 – Utmerket

Antonio

Bodde her 1 natt i august 2023
Svar fra Holiday Inn Express den 18. sep. 2023
Thank you for your survey! We hope to see you again soon!

10/10 – Utmerket

Sherry

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I
Bodde her 2 netter i august 2023
Svar fra Holiday Inn Express den 26. aug. 2023
Thank you for your review! We hope to see you again soon!

10/10 – Utmerket

Katy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was super nice and helpful. The air conditioner in our room wasn’t working so I went and asked for a fan and they gave us a whole new room. I was super impressed.
Bodde her 1 natt i august 2023
Svar fra Holiday Inn Express den 13. aug. 2023
Thank you for your feedback. I am glad to hear we resolved the issue quickly with the AC. We hope to see you again next time you are in the Buford area!

4/10 – Dårlig

Aderemi

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Booked for a double suite for the weekend with the family and my room was changed to standard room without my authorization and no call no notice. Very disappointing and sad.
Bodde her 2 netter i juli 2023
Svar fra Holiday Inn Express den 12. aug. 2023
Thank you for your feedback. We are sorry for the room type mix up and we will assure that kind of issue will not happen again. We hope you give us another chance to show you how enjoyable your stay can be at our hotel.

10/10 – Utmerket

Faustino

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juli 2023
Svar fra Holiday Inn Express den 12. aug. 2023
Thank you for your feedback! We appreciate the kind words and hope to see you again soon!

8/10 – Bra

Eneida

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I enjoyed the cleanliness, that very important to me. Good food and everything we needed was walkable if need be. They were helpfull even when i needed to check out early do to a family emergency. I would definitely go back
Bodde her 4 netter i juli 2023
Svar fra Holiday Inn Express den 12. aug. 2023
Thank you for your feedback! We appreciate the kind words and hope to see you again soon!

10/10 – Utmerket

charlie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very friendly staff, clean and quiet
Bodde her 1 natt i juni 2023
Svar fra Holiday Inn Express den 29. juni 2023
Thank you for your feedback! We hope to see you again soon!

8/10 – Bra

Chivonne

Likte: Renhold, personale og service og romkomfort
I didn't like being on the second floor. I tripped over some "supplies" in the corridor a time or two. Not what I expected for a 250 per night stay
Bodde her 1 natt i juni 2023
Svar fra Holiday Inn Express den 6. juni 2023
Thank you for your feedback. We have since cleared all stairways of our crews renovation materials. We hope to see you again soon!

10/10 – Utmerket

Lamont

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was nice
Bodde her 1 natt i juni 2023
Svar fra Holiday Inn Express den 4. juni 2023
Thank you for your feedback! We hope you come stay with us again soon!

6/10 – Grei

Renee'

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
When booking the location should notify/advertise they are under construction. There was a smell and trash all over the hall floors from construction. was asked to move because of plumbing. There is only elevator, was expecting a better facility for the price paid per night. Styed in one of the new model rooms and 110 plugs are limited still beat heat/air unit, bathroom was small and tight.
Bodde her 4 netter i mai 2023
Svar fra Holiday Inn Express den 4. juni 2023
Thank you for your feedback. I will address these concerns to upper management. Hope you give us another try in the future.