Hoteller i Buffalo-Union

«Probably the cleanest and nicest hotel I’ve ever stayed in I’m my 56 years of life. The only thing that caught me off guard is the $100 fee when you check in and can’t remember what it was for but it’s a refundable fee or they void it after checking out. Never had anything like that in all my years of staying in Hotels. I’d stay again no problem,»

«Great»

«The room was clean and breakfast was included. I went with my young grandson and we enjoyed our stay. We went to the mothman museum which is close by. Great visit!»

«Very neat and clean hotel. Staff was very helpful when we needed some extra towels. We had a handicap room (I booked ahead and chose the wrong room) and the roll-in shower was easy to use, but the water went outside of the shower curtain due to a design flaw. We just put down extra towels and it was fine. Very comfy bed!»

«Room was comfortable and clean enough for a quick night's stay.»

«No breakfast, but it wasn't far to find alternatives. You get what you pay for when we talk about room and neighbours..»

«I have stayed at this hotel probably 10 times over the last few years and this will be the last time. My recent experience was very off. The hotel is starting to get rundown, but my main complaint stems from the little bar in the lobby. Every evening the whole lobby turns into a gross dive bar. People (not sure if they were guests or locals) yelling and screaming and being rowdy. The employees just sit over there with the bar patrons so didn’t even bother complaining since they clearly didn’t ...

«Overall, this hotel served its purpose as an affordable overnight stop for travelers just passing through. The customer service was friendly, welcoming, and professional throughout the stay. I also appreciated that the security deposit was processed using the card already on file instead of requiring a separate transaction. Check-in itself was fairly quick, although some information still had to be manually re-entered despite booking through Expedia. The biggest drawbacks were related to ...

«Great stay»

«The room 132 the beds were okay but the bathroom was very outdated. The tub had rust in the tub. The lighting which was horrible and the exhaust sounds the whole time and the socket both sockets in the bathroom. Neither one worked so if you plan on getting there and taking a nice bath or in the bathroom, don't plan on it. I told this to the lady at the front desk when I was leaving and she said oh did you have 132 and I said yes and she said I used to clean the rooms. I know exactly what you ...

«Clean and the breakfast was really good!»

«Great»

«Air condition weak the first night»

«The staff were nice but the hotel room was not clean at all, the floors were dirty, the tub was dirty, the tables were aswell & I ended up ordering my own cleaners to clean the stuff»

«Rooms rolled and outdated air conditioner didn’t work»

«Very clean. Convenient location. Staff great.»