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Anmeldelser av Jala Motel

2 out of 5
Jala Motel
2000 Niagara Falls Blvd, Tonawanda, NY

Anmeldelser

6,2
Rangering på 10 − Utmerket. 37 av totalt 339 anmeldelser." "
Rangering på 8 − Bra. 103 av totalt 339 anmeldelser." "
Rangering på 6 − Grei. 87 av totalt 339 anmeldelser." "
Rangering på 4 − Dårlig. 52 av totalt 339 anmeldelser." "
Rangering på 2 − Forferdelig. 60 av totalt 339 anmeldelser." "

6,4/10

Renhold

6,4/10

Personale og service

5,8/10

Fasiliteter

6,0/10

Overnattingsstedets bygg og tilstand

5,2/10

Miljøvennlige løsninger

Anmeldelser

4/10 – Dårlig

Patrice

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2022

2/10 – Forferdelig

John

Reiste med familie
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Hotels.com should be ashamed
Hotels.com should be ashamed to be affiliated with this “No-Tell Hotel”. Sleep was next to impossible due to the 1/2 hour sessions going on in the rooms next door. Like clockwork from roughly 7pm till 6am there were different cars pulling up and men entering the room of what looked to be a MAYBE 18yr old girl. Then the constant fights heard outside over money from these upstanding individuals… The room itself had zero working heat…but there was Air conditioning…on a 28° night. The floor was cracked, walls were un finished, bathroom wall had blood splatter on it. This is one hotel I’d stay FAR AWAY from.
Bodde her 1 natt i januar 2022

10/10 – Utmerket

Christian og Buffalo

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good
Bodde her 1 natt i januar 2022

2/10 – Forferdelig

Jesse

Reiste med familie og små barn
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Only 1 key card worked, roaches inside, TV didn't work, inside was not nice at all. They mentioned getting a day free, but have yet to credit my account.
Bodde her 2 netter i desember 2021

2/10 – Forferdelig

Tiffany

Reiste med partner, Forretningsreisende, Reiste med familie og små barn, Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
They was rude racist and they had roaches
Bodde her 1 natt i oktober 2021
Svar fra General Manager den 30. okt. 2021
Dear Tiffany, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Management team General Manager Econo Lodge Tonawanda

2/10 – Forferdelig

MUSARRAT og EAST ELMHURST

Bodde her 1 natt i oktober 2021

2/10 – Forferdelig

Gordon

Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
My TV didn't work the 2 days I've been hehe toilets backed up
Bodde her 1 natt i oktober 2021
Svar fra Divaya den 24. okt. 2021
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 – Grei

Subrata

Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2021
Svar fra General Manager den 24. okt. 2021
Dear Subrata, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Management team

6/10 – Grei

Iyshia

Likte: Romkomfort
Bodde her 1 natt i september 2021
Svar fra General Manager den 24. okt. 2021
Dear Iyshia, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Management team

8/10 – Bra

Christopher

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
They had a decent free breakfast bar with excellent coffee, fresh milk, cereal, bananas, Canadian white bread for toast & SMUCKERS Jelly! I didn't think the outside door to the 2nd floor stairway should be open to anyone with no key required. As was described in an earlier review that we read, the tv in our room could not watched without waiting for the night manager to come to the room to fiddle with it.
Bodde her 2 netter i september 2021
Svar fra General Manager den 24. okt. 2021
Dear Christopher, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Management team

8/10 – Bra

Abdullah og Bronx

Reiste med familie og små barn
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Affordable and decent. Recommended.
Bodde her 1 natt i september 2021
Svar fra Divaya patel den 24. okt. 2021
Dear Abdullah, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 – Forferdelig

Dawood

Reiste med familie og små barn
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
AC was noisy
Bodde her 1 natt i september 2021
Svar fra General Manager den 24. okt. 2021
Dear Dawood, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Management team

10/10 – Utmerket

ZORAN og GLENDALE

Likte: Personale og service og fasiliteter
Bodde her 1 natt i september 2021

10/10 – Utmerket

Lin

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
都不错
Bodde her 1 natt i august 2021
Svar fra General Manager den 24. okt. 2021
Dear Lin, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Management team

4/10 – Dårlig

Umut Yigit

Bodde her 1 natt i august 2021

6/10 – Grei

Jose

Reiste med familie
Sorry I cancel my trip duo to the
Bodde her 1 natt i august 2021

2/10 – Forferdelig

Kaitlyn

Bodde her 1 natt i august 2021
Svar fra General Manager den 24. okt. 2021
Dear Kaitlyn, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Management team

6/10 – Grei

Verifisert reisende

Likte ikke: Renhold
The bath towels did not look clean
Bodde her 3 netter i juli 2021

10/10 – Utmerket

Kim

Bodde her 1 natt i juli 2021
Svar fra General Manager den 24. okt. 2021
Dear Kim, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Management team

6/10 – Grei

Verifisert reisende

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Not impressed
Unprofessional staff, dark no lights at night
Bodde her 1 natt i juli 2021
Svar fra General Manager den 24. okt. 2021
Dear Anonymous, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Management team

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lighting in room was too bright. Dimmer lighting would be nice
Bodde her 1 natt i juli 2021

2/10 – Forferdelig

Verifisert reisende

Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Terrible place. Dirty rooms. Nothing lime to the pictures they have on Expedia. Pictures show phone in the rooms, clean and towels of each size, etc and there was none of that in the room. Only two towels for shower in the room. Dirty floors, dirty bathroom, a lot of broken walls in the room. Insects inside the room. The fire/smoke detector was broken and hanging out from the ceiling. I will never go back to this place. Way to expensive for what they have (nothing).
Bodde her 1 natt i juli 2021

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Have been to Niagara falls very recently and stayed one night here at Econo Lodge,everything was so good and well maintained except the cigarette smell in the room. it was terrible as if
Bodde her 1 natt i juli 2021

6/10 – Grei

Verifisert reisende

Bodde her 1 natt i juli 2021
Svar fra General Manager den 24. okt. 2021
Dear Anonoymous, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Management team

2/10 – Forferdelig

Donnie

Forretningsreisende
Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2021
Svar fra General Manager den 24. okt. 2021
Dear Donnie, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Management team

2/10 – Forferdelig

Crista

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Don’t stay here!!!
I had a horrible experience here. First, the room was dirty, smelled gross! AC is huge and very noisy. The the cable wouldn’t work. Tried to get help but the people that work there I couldn’t understand. Very heavy accents. Asked for a different room and they said no. It was the hdmi cable that was making the cable not work so I would have to get up and unplug and plug it back in every time I changed channels. When I went to shower the next morning, I didn’t have any bath towels! That’s when I found someone’s used bath towel hanging on my bathroom door. I was so irate!! I left and later that day checked my credit card statement and they charged me TWICE! Can’t go talk to them because they can’t be understood so had to call my credit card company. I’ve stayed in MANY motels over the last 1.5 years and this one is the absolute worst! Will NEVER stay again!
Bodde her 1 natt i juli 2021
Svar fra General Manager den 24. okt. 2021
Dear Crista, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Management team

2/10 – Forferdelig

Verifisert reisende

Reiste med partner
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Do not recommend garbage everywhere Room are ok but noises from plumbing all night
Bodde her 1 natt i juli 2021

2/10 – Forferdelig

Verifisert reisende

Reiste med familie og små barn
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Door broken, I had to wait until they opened the door for us, microwave non working, tv remote non working, curtains broken. It was the worse! Never again, and for what I paid for!
Bodde her 1 natt i juni 2021

2/10 – Forferdelig

Terri

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
We did not stay...hotel looked completely unsafe! Hotel employees standing & smoking in room doorways...additional employees hanging around car parked in middle of very small parking lot...never attempted to move....don't stay here!
Bodde her 1 natt i juni 2021
Svar fra General Manager den 24. okt. 2021
Dear Terri, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Management team

2/10 – Forferdelig

Joel

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
TERRIBLE place
This was the worse hotel I have ever seen! I cannot believe they are allowed to operate like they do. My 83 yr. old mother had to be moved to 4 different rooms. All of which were terrible. None of the 5 rooms we looked at has functioning curtains, fridges didn’t work, rooms were extremely dirty, and the TV in my room did not work at all. DO NOT STAY HERE!
Bodde her 1 natt i juni 2021
Svar fra General Manager den 24. okt. 2021
Dear Joel, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Management team

10/10 – Utmerket

Verifisert reisende

Reiste med partner, Reiste med familie og små barn, Reiste med familie, Reiste med kjæledyr
Likte: Renhold og overnattingsstedets bygg og tilstand
Stay here often, always pleased !!!
Bodde her 1 natt i juni 2021

6/10 – Grei

Carlton

Forretningsreisende
Likte ikke: Personale og service
Early check in no
Manager wasn’t to friendly cause I ask for a early check in
Bodde her 1 natt i juni 2021
Svar fra General Manager den 24. okt. 2021
Dear Carlton, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Management team

2/10 – Forferdelig

Verifisert reisende

Reiste med familie og små barn, Reiste med familie
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Pathetic is the word.. sheets are not new.. room is dirty.. no hot water.. also no break fast included.. Very bad.. try to avoid.
Bodde her 1 natt i mai 2021

8/10 – Bra

Patrick

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mai 2021
Svar fra General Manager den 24. okt. 2021
Dear Patrick, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Management team

2/10 – Forferdelig

Verifisert reisende

Bodde her 1 natt i april 2021

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good location, the staff was nice and a quick check in.
Bodde her 1 natt i februar 2021

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Helpful and kind front desk and staff employees/management.
Bodde her 1 natt i november 2020

4/10 – Dårlig

Gwenda

Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bad idea
The tv didn’t work, the sheets were not clean found hairs, blanket spots and holes.
Bodde her 2 netter i september 2020
Svar fra General Manager den 24. okt. 2021
Dear Gwenda, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Management team

6/10 – Grei

Paul

Reiste med familie
Likte: Romkomfort
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
First thing you see pulling into the hotel is a rat trap, personal was friendly, room was dirty, latch had been broken, curtains were broke, dirty towels hanging from the bathroom door.
Bodde her 1 natt i september 2020
Svar fra General Manager den 24. okt. 2021
Dear Paul, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Management team

8/10 – Bra

Verifisert reisende

Bodde her 2 netter i juli 2020

2/10 – Forferdelig

Jason og North Tonawanda

Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
There was nothing about this property to like. This room was disgusting, dirt all over the floor, dead insects near the heating unit and evidence of pests in the room. There were droppings in different areas and the room it self was not secure as there was no lock other than the door itself. This hotel is disgusting and should be closed. Expedia would do themselves well to remove any affiliation, recommendations or anything to do with econolodge and this hotel from their site.
Bodde her 2 netter i mars 2020

8/10 – Bra

Aleh

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2020
Svar fra General Manager den 24. okt. 2021
Dear Aleh, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Management team

6/10 – Grei

rose

Forretningsreisende
Poor
The room was cold and drafty the curtain at the shower need a liner the water went all over the floor nothing to wipe your feet on when you come in the room when I went to ck in no one spoke English the man behind the counter was talking on his phone the kid that took care of me said my card did not go through I told him the room was paid for at hotel .com he did not understand thank god it was only over night and no longer would not stay there again
Bodde her 1 natt i januar 2020
Svar fra General Manager den 24. okt. 2021
Dear Rose, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Management team

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Heater blowing low n cool air dead bug rust spot and mold
Bodde her 1 natt i januar 2020

8/10 – Bra

Darcy

Likte: Renhold og personale og service
Convenient and Clean
Convenient location, as we were there for shopping. It is just off a major highway, and not far from several of our favourite shopping spots!
Bodde her 2 netter i november 2019
Svar fra General Manager den 24. okt. 2021
Dear Darcy, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Management team

6/10 – Grei

Jeffrey

Bodde her 2 netter i november 2019
Svar fra General Manager den 24. okt. 2021
Dear Jeffrey, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Management team

2/10 – Forferdelig

Hugo og Toronto

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was the worst hotel I ever stay in my life! We asked to change the room because the smell was bad and the second room also stink! Rooms are in a very bad condition! Price is higher for what you will get!
Bodde her 1 natt i oktober 2019

2/10 – Forferdelig

Stefanie

Reiste med familie
Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Old as dirt place to stay
Bodde her 1 natt i september 2019
Svar fra General Manager den 24. okt. 2021
Dear Stefanie, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Management team

4/10 – Dårlig

Verifisert reisende

Reiste med partner
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Our window was wide open with no screen when we got here, 2 bees in our room and my bf is allergic so that wasn’t fun. There were dead bugs in our room. Coat rack was Broken
Bodde her 1 natt i september 2019

2/10 – Forferdelig

Verifisert reisende

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
DON'T STAY HERE, FOR YOUR FAMILIES SAFETY!!!
I filed a complaint with hotels.com . We couldn't enter our room with the keycard, however the manager states they open the doors with a screw driver and handed it to my husband. She said all the locks are broken. We had white paint on our comforter, dusty room, mouse poop, yes poop on the unswept floor and stains on our towels! Manager yelled and screamed that we were threatening her and made a scene like she was being attacked. My husband was calm and wanted get to ages the issues and She refused to physically look at the issues and walked away again screaming. She refused refunds for our rooms. Anyone can break in these doors! So unsafe! Go somewhere else. .
Bodde her 2 netter i august 2019
Svar fra General Manager den 24. okt. 2021
Dear Anonymous, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Management team