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Anmeldelser av Park Tower, a Luxury Collection Hotel, Buenos Aires

5 out of 5
Park Tower, a Luxury Collection Hotel, Buenos Aires
Avenida Leandro N Alem 1193, Buenos Aires, Capital Federal

Anmeldelser

9,2

Fantastisk

Rangering på 10 − Utmerket. 287 av totalt 398 anmeldelser." "
Rangering på 8 − Bra. 69 av totalt 398 anmeldelser." "
Rangering på 6 − Grei. 16 av totalt 398 anmeldelser." "
Rangering på 4 − Dårlig. 13 av totalt 398 anmeldelser." "
Rangering på 2 − Forferdelig. 13 av totalt 398 anmeldelser." "

9,4/10

Renhold

9,4/10

Personale og service

8,6/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Kai Roger

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i april 2019

10/10 – Utmerket

Dubble Bubble

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

10/10 – Utmerket

Iris F.

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Komfortabelt hotell med alle fasiliteter
Våre 3 døgn var meget behagelige. Topp service i alle avdelinger, deilig frokost, og hyggelig bar i lobbyen. Fine tennisbaner, og bra tennistrener. Bassengområdet var stort og åpent, med en liten restaurant som serverte småretter og lunch. Veldig kjekt å bo her når det er varmt i Buenos Aires. Nærhet til viktigste shoppingområder, og gangavstand til f.eks. Puerto Madeira.

10/10 – Utmerket

Silvana

Reiste med familie
Likte: Renhold
Top notch Personnel: cordial, respectful, knowledgeable
Bodde her 3 netter i mai 2024
Svar fra YC den 21. mai 2024
Thank you Silvana for you feedback, we hope to see you soon!

8/10 – Bra

Kelly

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a great stay for a quick short night. Convenient access to walkable areas of shops restaurants.
Bodde her 1 natt i april 2024
Svar fra YC den 22. apr. 2024
Thank you Kelly for your review, we hope to host you soon!

4/10 – Dårlig

Matias og Santiago

Reiste med partner
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Absolutely a very bad experience. Old room. Old facilities. Food smells at room and in aisle to/from room. Cleaning service at room terrible. One of the days I went out of my room at 10:00 AM. I came back at 14:00 and was not cleaning. I made my complain at front desk. I went out and came back again at 18:30 and the room was still not cleaned. I claim again and finally they cleaned it too late. In summary they offer 5 stars service and category but they are not.
Bodde her 4 netter i april 2024
Svar fra YC den 18. apr. 2024
Dear Matias, first of all I request you to please accept my sincere apology regarding your experience in our property. This disappointing feedback is certainly a matter of concern to us besides losing the trust which we built over the years. On a personal level, I appreciate your patience, cooperation and understanding in this matter. It is our privilege to have you as our valued customer and we want to make sure you are always taken care of.You are certainly the type of guest that we would like to retain and thank you for bringing this to our end. We appreciate your valuable time and thank you for contacting us. We'd appreciate your feedback.

10/10 – Utmerket

Gregory

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great staff and exceptional location. Property appears to be under construction so perhaps updating some floors/rooms. Otherwise a great visit. Would definitely stay again!
Bodde her 1 natt i mars 2024
Svar fra YC den 5. apr. 2024
Thanks very much Gregory for shearing your experience with us. We are very glad to know that you have enjoyed our services and you have had a wonderful stay. We hope to see you soon.

10/10 – Utmerket

Navjit

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Historic. Great location. Will be back.
Bodde her 3 netter i februar 2024
Svar fra yc den 5. apr. 2024
Dear Navjit, we sincerely appreciate your positive feedback we hope to host you soon!

10/10 – Utmerket

Joseph

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel, perfect location, amazing view and a very nice swimming pool, outdoor lounge area, health club, and tennis courts. The service is excellent, the rooms well maintained, and the St Regis Restaurant is a wonderful place for breakfast, or dinner. Room service provides many options, and the service was always excellent.
Bodde her 3 netter i mars 2024
Svar fra YC den 25. mars 2024
Thank you very much Joseph for your feedback! We are glad to hear that your stay with us was a pleasant one. We hope to have you with us again.

10/10 – Utmerket

William og North Tustin

Likte: Personale og service og overnattingsstedets bygg og tilstand
Staff was the best...
Bodde her 4 netter i mars 2024
Svar fra YC den 25. mars 2024
We sincerely appreciate your positive feedback, William, we hope to host you soon!

10/10 – Utmerket

Joseph

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent Hotel, location, and beautifully appointed rooms. Did I mention the killer views? Best of all is the staff, they go out of their way to ensure you have the best possible visit. Thank you Park Tower Hotel BA
Bodde her 2 netter i mars 2024
Svar fra YC den 25. mars 2024
Dear Joseph, we were delighted to hear that you had a wonderful stay with us at Park Tower. Thanks very much for such positives comments. We work very hard to treat every guest in special and leave memorable experiences.Thank you so much for staying with us and we hope to see you in a near future.

10/10 – Utmerket

Joseph

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Park Tower Hotel is part of the Sheraton BA property and they share amenities including health & fitness club. There are separate lobbies, but are both accessible with provides for an expanded selection of bars, restaurant, and amenity options. The best part about staying at the Park Tower is the customer service - from the front desk, bell stewards, waiters, gym staff, and concierge - they all go out of their way to ensure you the best possible stay, and remember your name. I enjoyed breakfast and dinner at the St Regis Restaurant on the 2nd floor and room service, with provides options from the 4 various restaurants. My room was on the 10th floor with an amazing view over La Torre (Inglaises/The English Tower) and Retiro, on the opposite side, views are over Plaza San Martin. You will have an excellent view on either side. The rooms are spacious, and if you reserve a corner Junior Suite, it's huge! The furnishings are classic, well maintained, and very comfortable. There is a nice seating area, desk/work area, and comfortable bed with very nice bed linen. I love the bathrooms - marble counters, with brass fixtures, soaking tub in addition to walk-in shower, toilet and bidet in a separate WC. The towels they provide and of good quality and they are very generous. This is a large property that's been around since the 1980s, and there are some maintenance issues; however, my overall impression is that they are making an effort to maintain and update the hotel(s).
Bodde her 1 natt i mars 2024
Svar fra YC den 25. mars 2024
Joseph, we were delighted to hear that you had a wonderful stay with us at the Park Tower. It was nice to hear the staff. They work exceptionally hard to make every guest feel special. Thank you so much for staying with us and we hope to see you in the near future.

8/10 – Bra

Matthias

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Der Park Tower verströmt schon in der wundervoll bedufteten Eingangshalle den Charme von Pracht und Glanz. Es sieht wirklich feudal aus, das sehr freundliche und zuvorkommende Personal unterstützt diesen Eindruck. Dabei ist der Park Tower faktisch „nur“ der rechte Flügel des riesigen Sheraton Komplexes. Die Zimmer sind auch opulent eingerichtet, hier ist es aber viel mehr der Glanz vergangener Tage, denn Mobiliar und Einrichtung zeigen sehr deutliche Gebrauchsspuren. Die Umgebung ist sehr laut, der Bahnhof liegt gegenüber und die Stadtautobahn direkt neben dem Hotel. Für den Transfer zum Flughafen - wie bei uns - ist die Lage daher aber günstig.
Bodde her 1 natt i mars 2024
Svar fra YC den 25. mars 2024
Dear Matthias, we are very proud to know that you have enjoyed an excellent stay with us. You are welcome to come again to Park Tower Buenos Aires.

10/10 – Utmerket

Jan

Bodde her 1 natt i februar 2024
Svar fra YC den 25. mars 2024
Thanks Jan for your review, we hope to see you soon!

2/10 – Forferdelig

Omar

Bodde her 2 netter i februar 2024
Svar fra YC den 25. mars 2024
Thank you Omar, for your review, we appreciate every form of feedback.

10/10 – Utmerket

Marie Antoinette

Reiste med en gruppe
Bodde her 1 natt i februar 2024
Svar fra YC den 25. mars 2024
We sincerely appreciate your positive feedback Marie Antoinette, we hope to see you soon!

10/10 – Utmerket

Daniel Arturo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i februar 2024
Svar fra YC den 25. mars 2024
Gracias Daniel Arturo, hasta pronto!

10/10 – Utmerket

Barbara og La Jolla

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024
Svar fra YC den 25. mars 2024
Gracias Barbara, hasta pronto!

10/10 – Utmerket

Marco Antonio

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Equipe muito agradável e atenciosa
Hotel muito agradável, com equipe muito atenciosa e ótimo café da manhã. Muito bem localizado, sendo uma ótima opção para aproveitar Buenos Aires.
Bodde her 4 netter i februar 2024
Svar fra YC den 25. mars 2024
Muchas gracias Marco Antonio por sus comentarios! Nos alegra mucho saber que su estadía ha sido placentera.Esperamos volver a tenerlo con nosotros en alguna otra oportunidad.

2/10 – Forferdelig

Jorge

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra YC den 25. mars 2024
Gracias por su reseña Jorge, lamento que no hayamos estado a la altura de sus expectativas.

10/10 – Utmerket

Jean

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra YC den 25. mars 2024
Thank you Jean! Until next time!

6/10 – Grei

Jean

Bodde her 2 netter i februar 2024
Svar fra YC den 25. mars 2024
Thank you Jean for your review.

10/10 – Utmerket

Fatima

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very nice and relaxing
I loved it from chekin till check out.. rooms beautiful and specious, staff friendly, food good. Highly recommended
Bodde her 3 netter i februar 2024
Svar fra YC den 5. feb. 2024
Thank you Fatima, we are very pleased to read you had a great stay with us. Until next time!

6/10 – Grei

Jorge

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
No merece el rating que tiene!!
Bodde her 3 netter i februar 2024
Svar fra YC den 5. feb. 2024
Gracias Jorge por su reseña, lamento que no hayamos estado a la altura de sus expectativas. Continuaremos trabajando para elevar nuestros estándares hacia un nivel de excelencia.

10/10 – Utmerket

Marco

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra YC den 5. feb. 2024
Gracias Marco por su visita, hasta pronto!

4/10 – Dårlig

Joel

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
We were in room 353. The air conditioner drips water into the closet with the safe. Water soaks the carpet outside the closet. We did not notice until morning two. This entire floor and room smells musty. This is not a new problem. Do better Sheraton (Park Tower)
Bodde her 2 netter i februar 2024
Svar fra YC den 5. feb. 2024
Thank you Joel for taking the time to share your recent experience at the Park Tower Buenos Aires with us.I am very sorry to hear about your experience in your room. With aspiration to always exceed guest expectations, we have unfortunately fallen short of this goal during your recent stay.Your valued feedback highlighted a number of areas for improvement that I have already shared with the leaders, who join me in offering their apologies for their team’s shortcomings.We hope you choose to stay with us again whenever your travels bring you back to Buenos Aires so that we can provide you with a premium experience that not only meet, but exceed your expectations.

8/10 – Bra

stephane

Reiste med partner
Likte: Renhold og fasiliteter
Hotel au style vieillissant. Les chambres sont confortables mais auraient grandement besoin d'une rénovation et d'un style plus moderne. La pisicine partagée avec le Sheraton est grande et propre, c'est une valeur ajoutée pour ce resort durant l'été. Sinon trop cher pour le niveau de prestations proposé.
Bodde her 1 natt i januar 2024
Svar fra YC den 5. feb. 2024
Stephane, we are very sorry to hear about your experience among us. Your feedback is very important for us in order to continue improving our services. Thank you so much.

8/10 – Bra

MARCO ANTONIO

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hotel mto bom! Voltaria com certeza. Café da manha super honesto
Bodde her 3 netter i januar 2024
Svar fra YC den 15. jan. 2024
Gracias Marco Antonio, lo esperamos cuando guste!

10/10 – Utmerket

Christine

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Enjoyable stay
Really enjoyed our stay. Very big room and comfortable bed. We had access to club lounge with good view of Buenos Aires. Delicious breakfast and evening meal in the restaurant. The lobby bar served snacks and great cocktails. Staff friendly. The only downside was check-in and particularly check-out which took ages and was understaffed bearing in mind a couple of big cruise ships were in dock so hotel very busy.
Bodde her 3 netter i januar 2024
Svar fra YC den 15. jan. 2024
Thanks very much Christine for your comments. We really appreciate them. We look forward to welcoming you as our guest again.

10/10 – Utmerket

Kerry

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay!
Hotel was great, room was great, staff was great.
Bodde her 2 netter i januar 2024
Svar fra YC den 15. jan. 2024
Kerry, we read your review and are very happy to know you enjoyed your time at the Park Tower and we hope to see you again very soon for your next stay in Buenos Aires!

10/10 – Utmerket

Sarah

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Omg! This place was amazing! Totally recommend!!
Bodde her 2 netter i januar 2024
Svar fra YC den 15. jan. 2024
Sarah, we are very proud to know that you have enjoyed an excellent stay with us. You are welcome to come again to Park Tower Buenos Aires.

10/10 – Utmerket

Andrew

Likte: Renhold, personale og service og romkomfort
Lovely classic style hotel close to port
Lovely classic style if a little dated hotel. The rooms are spacious. The food was good and the service was excellent. Every single member of staff was so helpful and polite with great customer service skills. Close to port makes it a very good choice for those going or returning from cruises.
Bodde her 5 netter i januar 2024
Svar fra YC den 15. jan. 2024
Thanks Andrew very much for shearing your experience with us. We are very glad to know that you have enjoyed our services and you have had a wonderful stay. We hope to see you soon.

10/10 – Utmerket

Gilmar

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
O hotel é muito bom. Quarto grande e banheiro também. O banheiro em total privacidade. Localização muito boa. O hotel divide espaço com o Sheraton mas é uma categoria superior. Café da manhã por 25 dólares + taxas. Atendimento muito bom. Ótimo custo/beneficio. O atendente Antônio do check in é maravilhoso.
Bodde her 4 netter i desember 2023
Svar fra YC den 28. des. 2023
Muchas gracias Gilmar por tan buenos comentarios y por destacar a Antonio, le haré llegar su reseña.Hasta pronto!

10/10 – Utmerket

Denny

Bodde her 8 netter i desember 2023
Svar fra YC den 18. des. 2023
Thank you Denny for your 10, we hope to see you soon.

10/10 – Utmerket

Mario

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Luxueux et propre Rapport qualité/prix excellent
Bodde her 4 netter i desember 2023
Svar fra YC den 11. des. 2023
Thank you Mario for your review. We hope to see you soon!

10/10 – Utmerket

Abdon

Bodde her 2 netter i november 2023
Svar fra YC den 23. nov. 2023
Thank you Abdon for your 10 note. We hope to see you soon at Park Tower.

10/10 – Utmerket

Eduardo

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Incrivelmente
Hotel maravilhoso, equipe de prontidao e disposta em ajudar. Quarto limpo. Banheiro amplo. Localização boa.
Bodde her 4 netter i november 2023
Svar fra YC den 6. nov. 2023
Gracias Eduardo por tan maravillosos comentarios esperamos verlo pronto en Park Tower!

10/10 – Utmerket

Fernando

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i november 2023
Svar fra YC den 6. nov. 2023
Gracias Fernando por su nota de 10!

10/10 – Utmerket

Carlos

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We like everything
Bodde her 3 netter i september 2023
Svar fra YC den 18. okt. 2023
Gracias Carlos, saludos de parte de todo el staff de Park Tower, hasta pronto!

10/10 – Utmerket

Warren H. Nelson

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The Park Tower is a grand hotel. No tour groups. Beautiful lobby. You are checked at a desk, not a counter. Superior service. Assigned butler. Elegantly appointed rooms. It’s a disappearing breed. Even if you want something more informal and casual, as many younger travelers do, you ought to experience a hotel like this once in a while. Finally, as expected, the staff are extremely courteous. I would also say they are genuinely warm and kind. There is not the slightest hint of condescension but rather an honest desire to be of service. It felt like they enjoyed their work.
Bodde her 7 netter i september 2023
Svar fra YC den 22. sep. 2023
We were delighted to hear that you had a wonderful stay with us at the Park Tower. It was nice to hear the staff . They work exceptionally hard to make every guest feel special. Thank you so much for staying with us and we hope to see you in the near future.

10/10 – Utmerket

Jorge

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Friendliness of the staff all around
Bodde her 1 natt i juli 2023
Svar fra YC den 23. aug. 2023
Thank you Jorge, we hope to see you soon!

10/10 – Utmerket

Natallia

Bodde her 4 netter i august 2023
Svar fra YC den 23. aug. 2023
Gracias Natalia por su nota de 10, saludos de parte de todo el staff de Park Tower.

10/10 – Utmerket

Jorge

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful and diligent staff. Great location where you can walk to the majority of points of interest. Highly recommended
Bodde her 4 netter i juli 2023
Svar fra YC den 31. juli 2023
Jorge, we read your review and are very happy to know you enjoyed your time at Park Tower and we hope to see you again very soon for your next stay in Buenos Aires!

10/10 – Utmerket

Flavio

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent hotel. All the furniture in optimal conditions. Excellent attention and quality of food.
Bodde her 4 netter i juli 2023
Svar fra YC den 31. juli 2023
Thanks very much Flavio for your comments. We really appreciate them. We look forward to welcoming you as our guest again.

10/10 – Utmerket

Rosa og GOSHEN

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The willingness to service their customers.
Bodde her 3 netter i mai 2023
Svar fra YC den 5. juni 2023
Thank you Rosa, feedback is much appreciated. We hope to see you soon!

4/10 – Dårlig

Monica og Miramar

Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
location
Bodde her 4 netter i april 2023
Svar fra YC den 4. mai 2023
Gracias Monica por su reseña y por habernos visitado.

2/10 – Forferdelig

Daniel

Bodde her 4 netter i april 2023
Svar fra YC den 15. mai 2023
Gracias Daniel por su visita!Por su calificación su experiencia no fue buena, nos gustaría que nos comparta los detalles. Muchas gracias!

10/10 – Utmerket

Duncan og houston

Bodde her 2 netter i mars 2023
Svar fra YC den 20. apr. 2023
Thank you Duncan, we hope to see you soon at Park Tower Buenos Aires.

10/10 – Utmerket

christianne

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
muito bom o hotel, quarto, amenidades, sala de ginástica, café da manhã. Ótima localizaçao.
Bodde her 1 natt i mars 2023
Svar fra YC den 25. mars 2023
Muchas gracias christianne por sus comentarios hasta pronto y saludos de todo el equipo de Park Tower!

10/10 – Utmerket

Guillermo

Bodde her 2 netter i mars 2023
Svar fra YC den 25. mars 2023
Gracias Guillermo por su nota de 10, hasta pronto!