Eksteriør

Anmeldelser av Radisson BLU Bucharest

5 out of 5
Radisson BLU Bucharest
Calea Victoriei 63-81, Sector1, Bucharest

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 580 av totalt 1004 anmeldelser." "
Rangering på 8 − Bra. 275 av totalt 1004 anmeldelser." "
Rangering på 6 − Grei. 85 av totalt 1004 anmeldelser." "
Rangering på 4 − Dårlig. 26 av totalt 1004 anmeldelser." "
Rangering på 2 − Forferdelig. 38 av totalt 1004 anmeldelser." "

8,8/10

Renhold

8,8/10

Personale og service

8,8/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Lorenzo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Clean
Clean hotel👌
Bodde her 3 netter i januar 2024
Svar fra Madalina Costache Cluster Guest Relations Manager den 27. jan. 2024
Dear Lorenzo,Thank you for your positive feedback! We're thrilled to hear that you found our hotel clean and satisfactory. Your satisfaction is our priority, and we appreciate your acknowledgment.If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to share. We look forward to the pleasure of welcoming you back for another excellent stay.Warm regards,Madalina Costache Cluster Guest Relations Manager

6/10 – Grei

Geir

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hotellet var bra. Ble plaget nesten hver natt av bråk i korridoren på natta. Det ble satt på vakthold slik at det roet seg.
Bodde her 4 netter i august 2023
Svar fra Madalina Costache - Cluster Guest Relations Manage den 7. sep. 2023
Dear Geir, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay in Radisson Blu Hotel Bucharest. Our entire team is working hard and is trying to educate everyone to behave in a non-disruptive and respectful manner as not to disturb any other guests. We also have a 24/7 on-site Security Team who is dedicated to maintaining a safe and secure environment for all our guests. Please be rest assured your comments has also been shared with all the team members in the hotel, to soften their approach in order to avoid such judgement and future potential comments in this manner, thank you again for bringing this to my attention as it will allow us to serve our other guests more professionally and we do hope we will get the opportunity to welcome you back. Best Regards, Madalina Costache Cluster Guest Relations Manager

8/10 – Bra

lars erik

Bodde her 4 netter i januar 2023
Svar fra Madalina Costache - Cluster Guest Relations Manage den 23. jan. 2023
Dear Guest,Thank you so much for being our guest and for your valuable feedback!Best wishes,

10/10 – Utmerket

anders

Bodde her 2 netter i januar 2023
Svar fra Madalina Costache - Cluster Guest Relations Manage den 23. jan. 2023
Dear Guest,Thank you so much for being our guest and for your valuable feedback!Sincerely, Best wishes,

10/10 – Utmerket

Alf Bjarne

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i november 2022
Svar fra Madalina Costache - Cluster Guest Relations Manage den 15. nov. 2023
Dear Alf Bjarne,Thank you so much for awarding us a 10-star rating! We are delighted to hear that you had such a positive experience during your stay.Your feedback is invaluable to us, and we appreciate you taking the time to share your thoughts. If there's anything specific that made your stay exceptional or if you have any suggestions for improvement, we'd love to hear more.Once again, thank you for choosing us, and we look forward to welcoming you back for another fantastic stay.Warm regards,Madalina CostacheCluster Guest Relation ManagerRadisson Blu Hotel & Park Inn by Radisson Bucharest

6/10 – Grei

lars erik

Forretningsreisende
Likte: Personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
Helt greit hotell som trenger litt oppgradering
Hotellet har oppgradert og renovert lobby og baren. Rommene er slitne og trenger også renovering. Flere lys som ikke fungerer på rommet i tillegg til flekker (som ikke kan vaskes bort).
Bodde her 2 netter i oktober 2022
Svar fra Radu Stefanache den 22. okt. 2022
Hello Mr. Lars,Thank you very much for your review! We are happy that your like the design of the bar and lobby areas.We are very saddened that those things happened to you and your mentions have been taken into consideration and will be resolved!

6/10 – Grei

lars erik

Forretningsreisende
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
En fint hotell som nå har litt slitne rom.
Nylig renovert lobby og barområde, men slitne rom. Radisson er veldig sentralt og med hyggelige ansatte. Prøvde som vanlig å få byttet ut dobbeltdynen med vanlige dyner, men de forstod dessverre ikke dette på engelsk.
Man kan se at rommene kan trenge oppussing.
Bodde her 2 netter i oktober 2022
Svar fra Radu Stefanache den 22. okt. 2022
Dear Mr. Lars,Thank you so much for the review! I hope you enjoyed your stay! We are very glad that your liked the design of the bar and lobby areas!However, I assure you that the issues have been taken into consideration and action will be taken! Thank you!

10/10 – Utmerket

mario

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Kjempe bra hotel
Fantastisk hotel med unik service. airconditionet på rommet var ikke mulig å skru ned til under 23,5 grader, litt for varmtz Men alt i alt fantastisk hotell, kommer definitivt tilbake her.
Bodde her 1 natt i juni 2022
Svar fra Roxana Rotaru, Assistant Front Office Manager den 17. juni 2022
Dear Mario, Thank you for taking the time to share your feedback from your visit to the Radisson Blu Hotel, Bucharest . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. Please accept our sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concerns department heads to seek a prompt improvement. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel, Bucharest , we look forward to welcoming you back. Sincerely, Roxana Rotaru Assistant Front Office Manager

10/10 – Utmerket

Javad

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Veldig bra
Bodde her 2 netter i juli 2020
Svar fra an den 14. juli 2020
Dear Valued Guest , Thank you for choosing our hotel and for taking the time to review your stay. We are glad to hear that you appreciated the facilities our hotel has to offer. We are looking forward to welcome you back soon. Best wishes, Andreea Nacu Quality Manager

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Vi var veldig fornøyd med hotellet , Bra service og hyggelig ansatte alt er perfekt og fantastisk , vi kommer tilbake 100% , tusen takk
Bodde her 7 netter i februar 2020
Svar fra AN den 25. feb. 2020
Dear Valued Guest, Thank you for taking your time to share your wonderful experience with us at Radisson Blu Bucharest. It is heartening to know that you were 100% satisfied with our brand of hospitality and that we were able to provide you with a truly 5-star experience. We look forward to welcome you back here at Radisson Blu Bucharest. Sincerely, Andreea Nacu Quality Manager

8/10 – Bra

Torbjørn

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fint hotell med de fleste faciliteter
Nytt renovert rom. Alt fungerte og var bra. Eneste minus var natte støy i gang fra andre gjester. Dårlig lydisolert dør til gang.
Bodde her 3 netter i januar 2020
Svar fra an den 5. feb. 2020
Dear Valued Guest , Thank you for choosing our hotel and for taking the time to review your stay. We are glad to hear that you appreciated the facilities our hotel has to offer. We are looking forward to welcome you back soon. Best wishes, Andreea Nacu Guest Relations Manager

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Et meget flott hotell sentralt i Bucuresti sentrum. Kort vei til alle severdigheter og transport.. Hotellet ordner transport til/fra flyplass. Restauranter og bar tilgjengelig i hotellet. Personale i resepsjonen var svært behjelpelige. Fine og rene rom.
Bodde her 3 netter i september 2019
Svar fra an den 1. okt. 2019
Dear Valued Guest, Thank you for taking the time to review our hotel and recommend our services and facilities. We were delighted to read your positive comments. We look forward to welcome you back to the Radisson Blu Hotel whenever your travels will bring you back to Bucharest and we will do our best to exceed your expectations every time. Sincerely yours, Andreea Nacu Guest Relations Manager

10/10 – Utmerket

Markus

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Veldig fornøyd
Veldig fornøyd med oppholdet. God service og bra standard på hotellet. Kommer til å bruke denne servicen flere ganger i fremtiden.
Bodde her 3 netter i august 2019
Svar fra an den 22. aug. 2019
Dear Valued Guest, Thank you for taking the time to review our hotel and recommend our services and facilities. We were delighted to read your positive comments. We look forward to welcome you back to the Radisson Blu Hotel whenever your travels will bring you back to Bucharest and we will do our best to exceed your expectations every time. Sincerely yours, Andreea Nacu Guest Relations Manager

10/10 – Utmerket

Lars Christian

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The best pool in town!
Great!
Bodde her 2 netter i juli 2019
Svar fra an den 31. juli 2019
Dear Valued Guest, Thank you for the rating. We are grateful to see that everything was at your like and we are looking forward to serve in the near future. All the best, Andreea Nacu Guest Relations Manager

8/10 – Bra

Verifisert reisende

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Best hotel in Bucuresti
Bodde her 4 netter i mars 2019
Svar fra AN den 25. mars 2019
Dear Valued Guest, Thank you for the rating. All the best, Andreea Nacu Guest Relations Manager

8/10 – Bra

Trond

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2019
Svar fra Andreea Nacu den 4. feb. 2019
Dear Valued Guest, Thank you for the rating. We are grateful to see that everything was at your like and we are looking forward to serve in the near future. All the best, Andreea Nacu Guest Relations Manager

10/10 – Utmerket

kirsti-lise og buchuresti

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Ypperlig beliggenhet, gangavstand til gamlebyen og flere andre severdigheter
Bodde her 3 netter i september 2018
Svar fra Andreea Nacu den 21. nov. 2018
Dear Valued Guest , Thank you for choosing our hotel and for taking the time to review your stay. We are glad to hear that you appreciated the facilities our hotel has to offer. We are looking forward to welcome you back soon. Best wishes, Andreea Nacu Guest Relations Manager

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Topp hotell
Veldig bra, bra lokalet, bra personalet , topp score !
Bodde her 3 netter i november 2018
Svar fra Andreea Nacu den 16. nov. 2018
Dear Valued Guest , Thank you for choosing our hotel and for taking the time to review your stay. We are glad to hear that you appreciated the facilities our hotel has to offer. We are looking forward to welcome you back soon. Best wishes, Andreea Nacu Guest Relations Manager

10/10 – Utmerket

Bjorn Asle

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Radisson på sitt beste
Et komplett hotell med alt du kan drømme om av fasiliteter. Nydelig frokost, bra restaurant, god service i alle ledd vi var innom. Hotellet ligger også bare 15 minutters gange fra gamkebyen. Eneste minuset er at partyet fra baren i lobbyområdet høres godt på rommet når du skal sove, selv i sjette etasje... vi deltok på en konferanse og hotellet fungerte meget godt til akkurat dette.
Bodde her 3 netter i oktober 2018
Svar fra Andreea Nacu den 17. okt. 2018
Dear Valued Guest, It's truly wonderful to read your comments of your recent stay and to know that you were well cared for! Thank you for sharing your experience with us and for staying with us at The Radisson Blu Bucharest. Your feedback is so rewarding to us as our mission is to provide the finest personalized service and facility to all of our guests. It gives me great pride in knowing that you enjoyed your time with us and to know our staff exceeded your expectations. Thank you for choosing to stay with us during your travels and we look forward to welcoming you back very soon. Sincerely,

10/10 – Utmerket

lars erik

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott opphold igjen
Det klart beste hotellet i Bucharest. Selv om det er noen år siden rommene ble pusset opp, er det fortsatt i god stand. 20 min til gamlebyen med mye liv.
Bodde her 2 netter i september 2018
Svar fra Andreea Nacu den 28. sep. 2018
Dear Valued Guest, Thank you for taking the time to review our hotel and recommend our services and facilities. We were delighted to read your positive comments. We look forward to welcome you back to the Radisson Blu Hotel whenever your travels will bring you back to Bucharest and we will do our best to exceed your expectations every time. Sincerely yours, Andreea Nacu Guest Relations Manager

10/10 – Utmerket

Rolf og Flott

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfekt hotell
Perfekt Hotell. Alle Som jobber der er helt fantastiske og behagelige
Bodde her 5 netter i august 2018
Svar fra Andreea Nacu den 30. aug. 2018
Dear Valued Guest , Thank you for choosing our hotel and for taking the time to review your stay. We are glad to hear that you appreciated the facilities our hotel has to offer. We are looking forward to welcome you back soon. Best wishes, Andreea Nacu Guest Relations Manager

10/10 – Utmerket

Bjørn Inge

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bra hotell👍
Fint hotell med sentral beliggenhet. Godt renhold og vennlige ansatte. Eneste vi hadde og utsette var at det er litt lytt gjennom dørene inn til rommet.
Bodde her 5 netter i juli 2018
Svar fra Andreea Nacu den 25. juli 2018
Dear Valued Guest, I would like to take this opportunity to thank you for your kind review of your recent stay at Radisson Blu Hotel. It brings me great pleasure to read that you enjoyed the location, room and facilities our hotel has to offer. Thank you for choosing our hotel and we look forward to see you again. Best wishes, Andreea Nacu Guest Relations Manager

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
HYGGELIG OG TOPP MODERNE HOTELL. GOD SERVICE OH HYGGELIG PERSONALE
Bodde her 3 netter i april 2018
Svar fra Andreea Nacu den 10. mai 2018
Dear Valued Guest, Thank you for choosing our hotel for your trip to Bucharest. While it brings me great joy to read that you enjoyed all the services and facilities our hotel has to offer, I would kindly like to ask you for further details regarding the inconveniences you have encountered related to our staff. I find them the heart of out business and their friendliness and professionalism are often rewarded with positive comments from our guests. On behalf of our entire team here at Radisson Blu, we would like to thank you for choosing our hotel. Kind regards, Andreea Nacu Guest Relations Manager

10/10 – Utmerket

Antonio

Likte: Fasiliteter
Da favola
Bodde her 3 netter i april 2024
Svar fra Luke den 1. mai 2024
Dear Mr. Antonio, We are delighted to hear that you had a positive experience with us at the Radisson Blu hotel in Bucharest!We strive to offer superior quality to our guests, and your feedback encourages us to persevere in this quest! We hope to have the pleasure of hosting you again soon!Best regards, Luke GehlThe Front Office Team

8/10 – Bra

Christopher

Likte: Renhold, personale og service og fasiliteter
I loved the quality of the restaurants and the staff. Despite being in Romania where there are not many, in my experience, who speak english; All of the staff spoke english and were very helpful at helping me find my way. I booked this hotel over my other options due to the advertised out door pool and the sauna. What I was not told is that the pool is closed and being renevated and the inside pool is a seperate business that is open to the public for access. The gym was nice but very difficult to get to and was also part of this seperate business. I never could find the sauna which was hidden away in an over crowded locker room. Knowing these things would have made me choose a different hotel. The rest of the property and the fantastic dinning options on-site, more than made up for the defeciencies and gave me an experience that I didn’t ask for but wanted. I am very happy with the decision to stay here and look foreward to returning when the pool is open.
Bodde her 2 netter i april 2024
Svar fra Luke den 10. apr. 2024
Dear Mr. Christopher, I will begin by thanking you for taking the leap of faith and choosing the Radisson Blu hotel for your vacation in Bucharest! I sincerely apologize for the unpleasant experience you had with the gym and pool area, and I can definitely understand your frustration. I am quite happy to hear that despite our deficiencies, you were able to leave with a positive impression of our hotel! The exterior pool area will be opening sometime in June under the newly branded Beach Club concept. More information about this event should be shared in the near future. We hope to have the honor of hosting you again in the future. If there is anything I can help you with until then, please do not hesitate to contact us. Sending you our best regards, Luke GehlCustomer Information AgentRadisson Blu hotel, Bucharest

10/10 – Utmerket

jeff

Bodde her 5 netter i februar 2024
Svar fra Luke den 29. mars 2024
Dear Jeff, Thank you for having chosen the Radisson Blu hotel for your stay in Bucharest! Your feedback is valuable to us, and we are grateful for your appreciation!We hope to have the honor of hosting you again soon! Until then, please let me know if there is anything we can help you with. Sending you my best regards, Luke GehlThe Radisson Blu hotel, Bucharest

10/10 – Utmerket

Palestrino

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Sehr freundliches Personal
Bodde her 1 natt i februar 2024
Svar fra Madalina Costache Cluster Guest Relations Manager den 14. feb. 2024
Dear Palestrino,Thank you for your brief but heartening feedback! We're thrilled to hear that you found our staff very friendly. Creating a welcoming and positive atmosphere for our guests is a top priority, and we appreciate your acknowledgment.If there are specific aspects or interactions that stood out during your stay, please feel free to share more details. Your comments help us understand what we're doing well and where we can continue to improve.We hope to have the pleasure of welcoming you back for another positive experience in the future.Best regards,Madalina Costache Cluster Guest Relations Manager

10/10 – Utmerket

Lindomar

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Madalina Costache -Cluster Guest Relations Manager den 28. feb. 2024
Dear LindomarWe are truly grateful for your fantastic 10/10 rating! Thank you for taking the time to share your positive experience with us.We are thrilled to know that your stay exceeded expectations, and we appreciate your acknowledgment of our efforts to make your time with us enjoyable.If there's anything specific you loved or if you have any additional feedback, feel free to share. We look forward to the opportunity to welcome you back for another perfect stay.Thank you for choosing us, and we appreciate your wonderful rating!Best regards,Madalina Costache -Cluster Guest Relations Manager

8/10 – Bra

Philip

Bodde her 2 netter i februar 2024
Svar fra Madalina Costache -Cluster Guest Relations Manager den 28. feb. 2024
Dear Philip,Thank you for your 8/10 rating! We appreciate your feedback and hope to welcome you back for an even better experience in the future.Best regards,Madalina Costache -Cluster Guest Relations Manager

10/10 – Utmerket

merve

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
our room is very nice and confy. Otel has amazing bars and restaurand. The expedia rates are very high. I suggest make the booking through hotel web site.
Bodde her 2 netter i januar 2024
Svar fra Madalina Costache Cluster Guest Relations Manager den 16. jan. 2024
Dear Merve,Thank you for sharing your positive experience with us! We're delighted to hear that you found your room very nice and comfortable, and it's fantastic that you enjoyed our amazing bars and restaurants.We look forward to the possibility of hosting you again in the future. If there's anything specific you'd like to share or if you have any special requests for your next stay, please feel free to let us know.Warm regards,Madalina Costache Cluster Guest Relations Manager

10/10 – Utmerket

MUSTAFA

Bodde her 1 natt i januar 2024
Svar fra Madalina Costache Cluster Guest Relations Manager den 16. jan. 2024
Dear Mustafa,Thank you for the perfect 10/10 rating! We're thrilled to hear you had an excellent experience. Looking forward to welcoming you back.Best regards,Madalina Costache Cluster Guest Relations Manager

10/10 – Utmerket

Khalil

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Vacation
Great staffing and excellent location and very good breakfast buffet
Bodde her 1 natt i desember 2023
Svar fra Madalina Costache Cluster Guest Relations Manager den 21. des. 2023
Dear Khalil,Thank you sincerely for taking the time to share your positive experience with us! We are thrilled to learn that you had a great stay and appreciated our great staffing, excellent location, and the very good breakfast buffet.Your kind words are truly appreciated, and they serve as motivation for our team to continue providing exceptional experiences for our guests. We're delighted to have contributed to your enjoyable stay.If there are specific aspects of your stay that stood out or if you have any suggestions for how we can make your future visits even more enjoyable, please feel free to share your thoughts.We look forward to the pleasure of welcoming you back for another outstanding experience. Thank you for choosing us!Warm regards,Madalina Costache Cluster Guest Relations Manager

10/10 – Utmerket

Kalpana

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel and the room were lovely as were the staff, especially the catering staff who were amazing. The location is also very central. When my husband wanted to use the indoor pool, he was told he would need a swimming hat. The one on offer at the pool was overpriced. Additionally, the day before we saw other people being let in without any hat. This inconsistently applied rule (that did not allow for my husband to use a shower cap) was designed to make the company that runs the gym/pool money. It is unfair not to warn guests about this, so they can bring their own swimming hats.
Bodde her 2 netter i desember 2023
Svar fra Madalina Costache - Cluster Guest Relations Manage den 21. des. 2023
Dear Kalpana,Thank you for taking the time to share your positive experience with us, and we're delighted to hear that you found the hotel, room, and staff lovely, especially the catering team.We appreciate your constructive feedback regarding the indoor pool experience, and we sincerely apologize for any inconvenience caused. We understand the importance of transparent communication and consistency in our policies.We regret that the swimming hat requirement was not communicated in advance, and we acknowledge your frustration with the inconsistently applied rule. Your concerns are taken seriously, and we will review our procedures to ensure that all guests are informed about such requirements well in advance of their visit.Regarding the pricing of swimming hats, we will also evaluate the cost and consider more affordable options for our guests. Our goal is to provide a fair and enjoyable experience for everyone.We appreciate your understanding and hope that despite this issue, you were able to enjoy the other aspects of your stay. If there's anything specific you would like to discuss or if you have additional suggestions, please feel free to reach out to us directly.Thank you for choosing us, and we look forward to the opportunity to welcome you back for an improved experience.Warm regards,Madalina Costache - Cluster Guest Relations Manager

10/10 – Utmerket

Delamore Rodolfo Antonio

Forretningsreisende
Likte: Renhold, personale og service og fasiliteter
Heel fijn hotel in het oude centrum.
Svar fra Madalina Costache -Cluster Guest Relations Manager den 28. feb. 2024
Dear Delamore Rodolfo Antonio,We appreciate your outstanding 5/5 rating! Thank you for choosing us, and we look forward to welcoming you again for another exceptional experience.Best regards,Madalina Costache -Guest Relations Manager

10/10 – Utmerket

aran og ramat gen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
overqll happy.gym is super far spa staff unfriendly but hotel staff are very kind
Bodde her 4 netter i desember 2023
Svar fra Madalina Costache - Cluster Guest Relations Manage den 21. des. 2023
Dear Aran,Thank you for sharing your feedback with us. We're delighted to hear that, overall, you had a happy experience, and we appreciate your positive comments about our hotel staff.We take your feedback seriously and would like to apologize for any inconvenience you encountered. We regret to learn that the gym location did not meet your expectations. Your satisfaction is important to us, and we will take your feedback into consideration as we evaluate ways to enhance our guests' experience.Additionally, we are sorry to hear about your experience with the spa staff. Providing friendly and welcoming service is a top priority for us, and we will address this matter with our spa team to ensure that our guests feel comfortable and well attended to.We genuinely appreciate your constructive feedback as it helps us identify areas for improvement. If there are specific details you would like to share or if you have additional suggestions, please feel free to reach out to us directly.We look forward to the opportunity to welcome you back and provide an even better experience in the future.Thank you for choosing us, and we appreciate your understanding.Warm regards,Madalina CostacheCluster Guest Relation ManagerRadisson Blu Hotel & Park Inn by Radisson Bucharest

4/10 – Dårlig

Frida

Reiste med familie
Likte ikke: Personale og service
Detta är inget 5-stjärnigt hotell
Problem med rummet. Hade bokat med King Size men fick två singelbäddar. Sen funkade inte acn så vi hade 25 grader på rummet. När vi sa ifrån och skulle byta rum nedgraderas vi och fick ett mindre rum med queensize säng. Sa ifrån dagen efter och fick nytt rum. Acn funkade inte här heller och efter mycket om och men kom en man och lagade den..
Bodde her 3 netter i desember 2023
Svar fra Madalina Costache Cluster Guest Relations Manager den 11. des. 2023
Dear Frida,I want to express my deepest apologies for the challenges you faced during your recent stay at our hotel. Your feedback is genuinely important to us, and I am truly sorry for the inconveniences you encountered.It's disheartening to hear about the issues with the room allocation, AC malfunction, and the subsequent challenges in getting the situation rectified promptly. Please know that this does not align with the high standards we strive to maintain.I sincerely apologize for any frustration and inconvenience this may have caused. Rest assured, your comments will be thoroughly reviewed with our team to address the shortcomings and prevent similar occurrences in the future.We understand the importance of a seamless and comfortable stay, and I appreciate your patience in allowing us to rectify the situation. If there's anything we can do to make amends or if you have further details you'd like to share, please don't hesitate to reach out.I genuinely hope you would consider giving us another chance to showcase the true quality of our service. Your satisfaction is our top priority, and we would love the opportunity to welcome you back and provide a much-improved experience.Thank you for bringing these concerns to our attention, and we appreciate your understanding.Warm regards,Madalina CostacheCluster Guest Relation ManagerRadisson Blu Hotel & Park Inn by Radisson Bucharest

10/10 – Utmerket

Cédric

Reiste med en gruppe
Likte: Overnattingsstedets bygg og tilstand og romkomfort
Très bon établissement, avec un staff très agréable et disponible. La location est idéale, très proche de tout. À noter qu'au niveau du hall il y a un grand bar et plusieurs bons restaurants
Bodde her 2 netter i november 2023
Svar fra Madalina Costache Cluster Guest Relations Manager den 9. des. 2023
Dear Cedric,Thank you for your positive review! We're delighted to hear that you found our establishment to be very good with pleasant and available staff. It's wonderful that you also enjoyed the ideal location, being very close to everything.We're pleased to offer a large bar and several good restaurants at the lobby level, and we're thrilled that you took note of these amenities.We appreciate your kind words, and we look forward to welcoming you back for another enjoyable experience in the future.Best regards,Madalina Costache Cluster Guest Relations Manager

10/10 – Utmerket

Jérémie

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Week-end détente
Superbe expérience pour un séjour tout en détente
Bodde her 2 netter i november 2023
Svar fra Madalina Costache - Cluster Guest Relations Manage den 9. des. 2023
Dear Jérémie,Thank you for sharing your experience with us! We're delighted to hear that you had a superb time and found your stay to be relaxing. Providing a positive and enjoyable experience for our guests is our utmost priority, and we're thrilled that we could contribute to your relaxing weekend.We appreciate your feedback, and we look forward to welcoming you back for another wonderful stay in the future.Best regards,Madalina Costache - Cluster Guest Relations Manage

8/10 – Bra

Mulugeta

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i november 2023
Svar fra Madalina Costache Cluster Guest Relations Manager den 9. des. 2023
Dear MulugetaThank you for taking the time to share your feedback with us. We appreciate your 8/10 review and would love to hear more about your experience. If there are specific areas where we can improve or if there's anything you'd like to share, please feel free to provide additional details. Your insights are valuable to us as we strive to enhance our services and ensure a positive experience for all our guests.We hope to have the opportunity to welcome you back and provide an even better experience in the future. Thank you for choosing us!Best regards,Madalina Costache Cluster Guest Relations Manager

10/10 – Utmerket

Noam

Bodde her 1 natt i november 2023
Svar fra Madalina Costache Cluster Guest Relations Manager den 21. des. 2023
Dear Noam,Thank you so much for taking the time to share your positive experience and awarding us a perfect 5/5 rating! We are thrilled to hear that you had an enjoyable stay.Your feedback is invaluable to us, and we're delighted to have met your expectations. If there are specific aspects of your stay that stood out or if you have any suggestions for improvement, please feel free to share your thoughts.We appreciate your choice in staying with us, and we look forward to the pleasure of welcoming you back for another outstanding experience.Warm regards,Madalina Costache Cluster Guest Relations Manager

8/10 – Bra

Henno

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2023
Svar fra Madalina Costache - Cluster Guest Relations Manage den 29. nov. 2023
Dear Henno,Thank you for taking the time to provide us with a rating following your recent stay. We appreciate your feedback and are pleased to see that your overall experience was positive, as indicated by the 8/10 score.If there are any specific details you would like to share about your stay or if there's anything we can do to make your future visits even more enjoyable, please feel free to let us know. Your insights are valuable to us as we continuously strive to enhance our services.Thank you for choosing Radisson Blu Hotel, and we hope to have the pleasure of welcoming you back for another great experience.Best regards,Madalina CostacheCluster Guest Relation ManagerRadisson Blu Hotel & Park Inn by Radisson Bucharest

6/10 – Grei

volkan

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand og romkomfort
2 gece aile olarak kaldık. Oda temizligi yapılmadı
Bodde her 2 netter i november 2023
Svar fra Madalina Costache den 29. nov. 2023
Dear Volkan,Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for any inconvenience caused by the lapse in room cleaning during your two-night stay.Ensuring a clean and comfortable environment for our guests is of utmost importance to us, and we regret that we fell short of meeting this expectation during your visit. Please rest assured that we are taking immediate measures to address this issue and prevent it from recurring in the future.Your feedback is crucial in helping us identify areas for improvement, and we appreciate your patience and understanding. If there's anything specific you would like to share about your experience or if there's anything we can do to make amends, please feel free to contact us directly.We value your input and hope to have the opportunity to welcome you back for a much-improved experience.Best regards,Madalina CostacheCluster Guest Relation ManagerRadisson Blu Hotel & Park Inn by Radisson Bucharest

10/10 – Utmerket

Nancy

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Beauty Hotel In Excellent L9cation
Bodde her 2 netter i november 2023
Svar fra Madalina Costache - Cluster Guest Relations Manage den 15. nov. 2023
Dear Nancy,Thank you so much for awarding us a 10 star rating! We are delighted to hear that you had such a positive experience during your stay.Your feedback is invaluable to us, and we appreciate you taking the time to share your thoughts. If there's anything specific that made your stay exceptional or if you have any suggestions for improvement, we'd love to hear more.Once again, thank you for choosing us, and we look forward to welcoming you back for another fantastic stay.Warm regards,Madalina CostacheCluster Guest Relation ManagerRadisson Blu Hotel & Park Inn by Radisson Bucharest

2/10 – Forferdelig

Verifisert reisende

Forretningsreisende
Likte: Overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Renhold
Bodde her 4 netter i oktober 2023
Svar fra Madalina Costache - Cluster Guest Relations Manage den 15. nov. 2023
Dear Valuable Guest,Thank you for sharing your feedback with us, and I apologize that your experience did not meet your expectations. We take all guest feedback seriously and are committed to addressing areas where we may have fallen short.Your satisfaction is important to us, and we would appreciate the opportunity to understand more about the issues you encountered. If you are comfortable sharing more details, it will help us to investigate and take corrective measures.We value your input and hope to have the chance to make amends on any future stays. If there's anything specific you'd like to discuss or if you have additional feedback, please feel free to reach out.Once again, I apologize for any inconvenience you experienced, and we appreciate your candid feedback.Best regards,Madalina CostacheCluster Guest Relation ManagerRadisson Blu Hotel & Park Inn by Radisson Bucharest

10/10 – Utmerket

KONSTANTINOS

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
good
Bodde her 2 netter i oktober 2023
Svar fra Madalina Costache - Cluster Guest Relations Manage den 28. okt. 2023
Dear Konstantios, thank you for your feedback. We're glad to hear you had a lovely time and you liked the service offered by our team.We sincerely hope to have the pleasure of welcoming you back in the near future.Kind regards,Madalina Costache -Cluster Guest Relations Manager

8/10 – Bra

Richard

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Restaurant service was horrible but the staff in the executive lounge were terrific
Bodde her 2 netter i oktober 2023
Svar fra Madalina Costache - Cluster Guest Relations Manage den 14. okt. 2023
Dear Richard,Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay Radisson Blu Hotel Bucharest. We are so pleased to hear you like our fantastic location and facilities our hotel offer. Our hotel aims to provide a truly unique experience, and we would like to thank you for showing the things we need to improve. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache -Cluster Guest Relations Manager

8/10 – Bra

Minoru

Bodde her 1 natt i oktober 2023
Svar fra Madalina Costache - Cluster Guest Relations Manage den 15. nov. 2023
Dear Minoru,Thank you for taking the time to rate your recent stay with us. We appreciate your feedback and are pleased to see that your experience was positive.Your satisfaction is our priority, and we are always striving to improve. If there are specific aspects of your stay that you think we can enhance or if you have any suggestions, please feel free to share. Your insights are valuable to us and contribute to our ongoing efforts to provide an even better experience for our guests.We hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Warm regards,Madalina CostacheCluster Guest Relation ManagerRadisson Blu Hotel & Park Inn by Radisson Bucharest

2/10 – Forferdelig

Robert

Bodde her 2 netter i oktober 2023
Svar fra Madalina Costache - Cluster Guest Relations Manage den 14. okt. 2023
Dear Robert,Thank you for your rating our hotel. Could you kindly share with us an e-mail, we can reach you on to follow up on your comment offline? Look forward to hearing from you. Kind Regards, Madalina Costache Cluster Guest Relations Manager

10/10 – Utmerket

Cornel og Chicago

Bodde her 2 netter i september 2023
Svar fra Madalina Costache - Cluster Guest Relations Manage den 28. okt. 2023
Dear Cornel, thank you for your feedback. We're glad to hear you had a lovely time and you liked the service offered by our team.We sincerely hope to have the pleasure of welcoming you back in the near future.Kind regards,Madalina Costache -Cluster Guest Relations Manager

10/10 – Utmerket

benni

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023
Svar fra Madalina Costache - Cluster Guest Relations Manage den 14. okt. 2023
Dear Benni, thank you for your feedback. We're glad to hear you had a lovely time. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache -Cluster Guest Relations Manager