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Anmeldelser av Radisson Blu Hotel Bruges

4 out of 5
Radisson Blu Hotel Bruges
Frank Van Ackerpromenade 17, Bruges, West Flanders

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 212 av totalt 376 anmeldelser." "
Rangering på 8 − Bra. 111 av totalt 376 anmeldelser." "
Rangering på 6 − Grei. 33 av totalt 376 anmeldelser." "
Rangering på 4 − Dårlig. 14 av totalt 376 anmeldelser." "
Rangering på 2 − Forferdelig. 6 av totalt 376 anmeldelser." "

9,2/10

Renhold

9,0/10

Personale og service

8,6/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Steinar Brunvoll og OSLO

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Close to rail station. 15-20 min walk to the tourist area. Good quality hotel and nice staff.
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Bjørn Eirik

Bodde her 1 natt i desember 2023

10/10 – Utmerket

Linda

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i april 2023
Svar fra DL den 12. apr. 2023
Dear Linda, Thanks for reviewing our hotel!We are happy to read that you've enjoyed your stay here with us! We are looking forward welcoming you back in the future! Kind regards, Team Radisson Blu, Bruges

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Topp hotell
Suverent hotell for jobbreise. God standard og kort vei til sentrum.
Bodde her 4 netter i februar 2023
Svar fra DL den 10. feb. 2023
Dear Stine, Thanks for your message! We are happy to hear that you have enjoyed your stay with us! We hope to welcome you back somewhere in the future! Kind regards, Team Radisson Blu, Bruges

10/10 – Utmerket

Ingrid

Bodde her 4 netter i februar 2023
Svar fra DL den 10. feb. 2023
Dear Ingrid, Thanks for your feedback.We are happy to read that you have enjoyed your stay with us! We hope to welcome you back in the future! Kind regards, Team Radisson Blu, Bruges

10/10 – Utmerket

Hege

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great hotel by the train station i Brugge. The room was normal sized and spotlessly clean. The restaurant was cozy, with excellent service and nice food. The staff made an extra effort with no extra charge to offer an available room to shower and change after check-out because I travelled directly home after running Bruges Marathon, which meant extra work for the housekeeping staff. That was an extra service that was very much appreciated, and shows that this hotel care about their guests. Thank you so much for a great stay!
Bodde her 1 natt i oktober 2022
Svar fra DL den 17. okt. 2022
Dear guest, Thanks for your message. We appreciate your feedback towards us to help us improve our services to you and our other guests in the future! Also, we are happy that we were able to assist you with a little gesture after the marathon! Kind regards, Team Radisson Blu, Bruges

8/10 – Bra

Jean og Madison

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice business hotel
Bodde her 1 natt i mai 2024

10/10 – Utmerket

GUSTAVO

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
El hotel es poco accesible si vas a pie ya que está sobre un gran estacionamiento vehicular, desde el terminal de tren toca caminar unas tres cuadras aprox.y subir varias escalinatas
Bodde her 1 natt i mai 2024
Svar fra Radisson Blu hotel Brugge team den 15. mai 2024
Dear Guest thank you for taking the time to review our hotel. We are very happy to read that you enjoyed your stay.What a pity to read that you did not like the location of our hotel. We are only a 5-minute walk from the train station and there is a large parking lot near the hotel. In addition, it is only a 15-minute walk to the city center.Kind regards

8/10 – Bra

Denise

Bodde her 1 natt i mai 2024

10/10 – Utmerket

Anthony

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice room and friendly staff. However, the access to this property from the train station is very confusing. Better signage directing guests to the hotel would be helpful. It was also confusing on where guests were to go with waiting on taxi pick up.
Bodde her 1 natt i mars 2024
Svar fra Radisson Blu Brugge Team den 15. mai 2024
Dear Guest,Thank you for taking the time to review our hotel. We are happy to read that you enjoyed your stay! We are sorry you had problems reaching our hotel.Our site already provides instructions on how and where to park the car.Most of the time the cabs are at the other exit next to our hotel. Alternatively, if you can't find that entrance, you can always ask at the front desk.We will certainly take your feedback into consideration for the future.Kind regards

10/10 – Utmerket

Denise

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Zeer net hotel en het personeel was heel vriendelijk.
Bodde her 1 natt i februar 2024

8/10 – Bra

Matthew

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Decent location right next to train station about a mile walk to town.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Bram

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Yaribeth

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Oscar og Delray Beach

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Séjour d'une seule nuit et une bonne note pour le déjeuner
Bodde her 1 natt i desember 2023

8/10 – Bra

Stuart

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very clean and easy parking
Booked this as was driving from the uk and it was great as there is a huge car park right out the front and is only €6.50 per day. Hotel is very modern and rooms very clean and the staff were always friendly. We didn’t eat and drink in the hotel so can’t comment on that but did look nice as we passed through. The location is out of town but is an easy 15 min walk to the centre.
Bodde her 3 netter i desember 2023

8/10 – Bra

Daniel

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Good little trip to Brugge
A lovely stay and the family room worked well with out two young children. Only criticism is that check-out was very slow at 9am. A very long queue with only one person on the desks.
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Peter

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great location
Great location to explore Bruges. High quality hotel. Cheap parking My only whinge would be that the mattress and pillows could have been better.
Bodde her 1 natt i desember 2023

6/10 – Grei

Masaaki

このホテルには一泊のため敢えて駅から近いところを選びました。ホテルとしては大型のアメリカの郊外によくある車利用者中心のもので玄関も 駐車場の二階から入るものでした。 私は鉄道利用者にはアクセスに苦労しました。 Googleマップの 駅から重いスーツケースを持って誰も歩いていない道を約１０分でホテル一階に到着しましたが 入口の表示は無く、一階駐車場が広がっているだけでした。付近を探し廻り通用口の様なドアがあり、そこを強くノックすると中にいた作業者の人が気づいてくれてホテルに入れた次第。
Bodde her 1 natt i desember 2023

10/10 – Utmerket

David

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice hotel in an area just outside the city centre. Pleasant 15 minute walk to get in. Hotel was spotless and staff were very pleasant and helpful.
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Carl

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy to get to, parking right out the front was nice and convenient and an easy walk from the hotel up to the city centre into the markets
Bodde her 1 natt i desember 2023

6/10 – Grei

p

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Just OK
Just OK. Let down by poor staff training. Meal in black swan was chaotic due to new staff having to get on with it. Reception not passing on much info at check in and not being interested at check out. Room was ok with good bathroom. Lighting in bedroom was poor especially at this time of year.
Bodde her 4 netter i desember 2023

8/10 – Bra

Stuart

Bodde her 3 netter i desember 2023

8/10 – Bra

Guillermo

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Hotel muy cerca de la estación del tren y buen lugar para descansar
Bodde her 1 natt i november 2023
Svar fra DL den 28. nov. 2023
Dear guest, Thanks for reviewing your stay with us. We are happy to read that you've been enjoying your stay with us and are looking forward to welcome you back soon! Kind regards, Team Radisson Blu, Bruges

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service
unpleasant stay
I have booked a suite for my family, but we found the shower is not covered. When I explained to the receptionist that we need a family friendly room they downgraded my room and refused to refund the difference saying that the images on the site are clearly showing the shower doesn’t has a door or any cover. I have reviewed my booking through Hotels.com and no any image or information about this and my reservation mentioned clearly that my booking is for a family with kids. I am really feeling very disappointed of the way the manger of the shift managed this. I used to be a customer for Radisson blu in different countries, and I think they are loosing their loyal customers by this unprofessional way.
Bodde her 1 natt i november 2023
Svar fra DL den 20. nov. 2023
Dear guest, Thanks for reviewing your stay with us.We are sorry to hear about the experience you've had in our hotel. The design of all our suites is all similar like this. To provide a refund on this is indeed not possible as when you look on the official website, you can see the pictures of the suite showing this bathroom design.We really do hope to welcome you again in the future to give you a better second experience. Kind regards, Team Radisson Blu, Bruges

8/10 – Bra

Luis

Forretningsreisende
Likte: Renhold, personale og service og romkomfort
Covenient and employees at reception were very friendly
Bodde her 1 natt i november 2023
Svar fra DL den 18. nov. 2023
Dear guest, Thanks for reviewing our hotel! We are glad to read that you've enjoyed your stay with us! We are already looking forward to welcome you in the near future! Kind regards, Team Radisson Blu, Bruges

6/10 – Grei

Willy

Forretningsreisende
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023
Svar fra DL den 9. nov. 2023
Dear guest, Thanks for reviewing your stay in our hotel. We are glad to see that in general you've enjoyed your stay with us.We are looking forward to welcome you in the near future! Kind regards,Team Radisson Blu, Bruges

10/10 – Utmerket

Zouhair

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent rapport qualité prix
Bodde her 1 natt i november 2023
Svar fra DL den 4. nov. 2023
Cher client, Merci d'avoir pris le temps de commenter votre séjour chez nous ! Nous sommes très heureux de lire que vous avez apprécié votre séjour. Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement.Nous vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées, L'équipe du Radisson Blu, Bruges

2/10 – Forferdelig

burak

Reiste med familie og små barn
Likte ikke: Renhold og personale og service
Slechte kamers, de bank die een bed werd was heel gevaarlijk. De zijkanten hadden allemaal metalen stukken die heel scherp en gevaarlijk zijn voor onze kinderen. Daarnaast hadden wij om een babybed gevraagd. Maar bij het uitchecken werd daar 25€ voor gevraagd. Dat was niet aangegevens van te voren. Ook was er geen deken en kussen in de babybed. Dat vind ik heel duur voor 1 nacht. Bijna iedere hotel vraagt daar geen geld voor en dit hotel wel. Nooit meer dit hotel. Dit is geen radisson blu service zoals ik gewend ben
Bodde her 1 natt i oktober 2023
Svar fra DL den 26. okt. 2023
Dear guest, I am reaching out to you personally as we would like to thank you for taking the time to complete the survey. It is always encouraging to learn that our guests enjoyed the services we provided, as same as sharing guests' feedback if any concerned area needs to be improved. We would like to express our sincere apologies for any dissatisfaction you may have experienced during your stay. We value your feedback and would be grateful for any additional information you could provide us with regarding areas in which we can improve. Your opinion is of utmost importance to us, and we will make every effort to address your concerns. We appreciate your patronage, and we truly hope that you will give us a second chance to show our improvement.Kind regards, Team Radisson Blu, Bruges

10/10 – Utmerket

douglas

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Convenient to rail station, nice people
Svar fra DL den 23. okt. 2023
Dear guest, Thanks for your feedback regarding your stay! We are glad to hear that you've enjoyed your stay with us.Kind regards, Team Radisson Blu, Bruges

10/10 – Utmerket

Tae Min

Bodde her 1 natt i oktober 2023
Svar fra DL den 21. okt. 2023
Dear guest, Thanks for reviewing your stay with us.We are happy that you've enjoyed your stay with us and are already looking forward welcoming you in our hotel!Kind regards,Team Radisson Blu, Bruges

10/10 – Utmerket

Hilde

Bodde her 1 natt i oktober 2023
Svar fra DL den 28. okt. 2023
Dear guest, Thanks for reviewing your stay in our hotel! We are happy to read that you've enjoyed your stay with us.We are already looking forward to welcome you back in the future!Kind regards, Team Radisson Blu, Bruges

8/10 – Bra

Mindy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i oktober 2023
Svar fra DL den 13. okt. 2023
Dear guest, Thanks for reviewing our hotel! We are glad to see that you've enjoyed your stay with us! We look forward to welcoming you in the near future! Kind regards, Team Radisson Blu, Bruges

6/10 – Grei

Kitty

Reiste med familie
Likte: Personale og service
I was expecting more from a Radisson Blu property. The worst thing was the location, it was shockingly bad. Desolate surroundings, and even though it wasn’t that far to walk to the centre you had to cross various highways and it didn’t feel safe either. No way would I have walked back to the hotel late at night! The room was also dirty in places and neither spacious nor luxurious. Staff, however, were amazing… friendly, efficient and personable.
Bodde her 1 natt i september 2023
Svar fra DL den 23. sep. 2023
Dear guest, Thanks for reviewing your stay with us. We are sorry to hear about the small shortfalls you experienced during your stay. We will take this feedback with us and see how we can improve these services to as well you as other guests in the future. Also, we would like to thank you for your kind words towards our staff, we will definitely pass these kind words to them.Kind regards, Team Radisson Blu, Bruges

10/10 – Utmerket

Nedra

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice! Good breakfast
Bodde her 1 natt i september 2023
Svar fra DL den 21. sep. 2023
Dear guest, Thanks for reviewing our hotel! We are glad to hear that you've enjoyed your stay with us. We are already looking forward to welcome you back in the future!Kind regards, Team Radisson Blu, Bruges

10/10 – Utmerket

louise

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Le restaurant de l’hôtel est super
Bodde her 1 natt i september 2023
Svar fra DL den 21. sep. 2023
Dear guest, Thanks for reviewing our hotel! We are glad to hear that you've enjoyed your stay with us. We are already looking forward to welcome you back in the future!Kind regards, Team Radisson Blu, Bruges

10/10 – Utmerket

Adam

Bodde her 2 netter i september 2023
Svar fra DL den 18. sep. 2023
Dear guest, Thanks for reviewing your stay in our hotel! We are very happy to read that you've enjoyed your stay with us. We do hope to welcome you again somewhere in the future. Kind regards, Team Radisson Blu, Bruges

8/10 – Bra

Yvan

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i september 2023
Svar fra DL den 6. sep. 2023
Dear guest, Thanks for reviewing our hotel!We are glad to read that you've enjoyed your stay with us. We are already looking forward to welcome you back with us in the future! Kind regards, Team Radisson Blu, Bruges

10/10 – Utmerket

Agneta

Bodde her 1 natt i september 2023
Svar fra DL den 5. sep. 2023
Dear Agneta, Thanks for reviewing our hotel!We are glad to read that you've enjoyed your stay with us and we are already looking forward to welcome you in the future! Kind regards,Team Radisson Blu, Bruges

10/10 – Utmerket

DUDLEY

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good hotel in ideal location for exploring beautiful Brugge.
Bodde her 1 natt i august 2023
Svar fra DL den 30. aug. 2023
Dear guest, Thanks for taking the time reviewing our hotel.We are happy to read that you've enjoyed your stay with us. We are already looking forward to welcoming you back in the future.Kind regards, Team Radisson Blu, Bruges

10/10 – Utmerket

Paul

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
3 day Bruges trip.
close to rail station. clean, lovely rooms. nice bar with good beers. 25 minute walk to main square but nice views on way. good for long or short stays.
Bodde her 3 netter i august 2023
Svar fra DL den 26. aug. 2023
Dear guest, Thanks for reviewing our hotel! We are glad to hear that you've enjoyed your stay with us! We are already looking forward to welcome you back with us in the future.Kind regards,Team Radisson Blu, Bruges

10/10 – Utmerket

Zamir

Reiste med familie
Bodde her 3 netter i juli 2023
Svar fra DL den 7. aug. 2023
Dear guest, Thanks for reviewing our hotel! We are happy to read that you've enjoyed your stay here with us in Bruges and are already looking forward to welcome you back in the future!Kind regards, Team Radisson Blu, Bruges

10/10 – Utmerket

Christian

Bodde her 1 natt i august 2023
Svar fra DL den 7. aug. 2023
Dear guest, Thanks for reviewing our hotel! We are happy to read that you've enjoyed your stay here with us in Bruges and are already looking forward to welcome you back in the future!Kind regards, Team Radisson Blu, Bruges

10/10 – Utmerket

Nicholas

Reiste med familie
Likte: Fasiliteter
Clean, modern hotel with spacious rooms and friendly staff. Very convenient to walk into Bruges.
Bodde her 4 netter i juli 2023
Svar fra DL den 2. aug. 2023
Dear all, Thanks for taking the time reviewing our hotel! We are glad to read that you've enjoyed your stay with us and hope to welcome you again in the future! Kind regards, Team Radisson Blu, Bruges

10/10 – Utmerket

YING-CHIEH

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
距離車站非常的近很便利，居住環境很棒
Bodde her 1 natt i juli 2023
Svar fra KV den 24. juli 2023
Dear guest, thank you for taking the time to review our hotel. We are very happy to read that you enjoyed your stay! We hope to welcome you again soon. Kind regards, Radisson Blu Brugge Team

8/10 – Bra

Bharat

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
To sum up, it’s a modern, minimalistic hotel room. I like that it’s next to Brugge train station with free shuttle into Bruges center, but the hotel surroundings and parking lot could do with some trees, greenery, thus felt very industrial. Staff and service were courteous and helpful. The bathroom though could do with a towel bar or hook by the sink for the hand towels and a door hook for your pj/ clothes. They had electric kettle with coffee, tea bags including herbal tea bag and even hot chocolate! Oh, the King size bed is actually 2 twin beds with a filler in between. Should have a king size mattress topper to eliminate the feel of stiff mattress edgings. Other than these minor issues, hotel and room was nice and comfortable.
Bodde her 1 natt i juli 2023
Svar fra DL den 21. juli 2023
Dear guest, Thanks for taking the reviewing your stay with us. We are glad to hear that you've enjoyed your stay with us and also do appreciate the tips you are providing us to improve our services in the future!Kind regards,Team Radisson Blu, Bruges

8/10 – Bra

Jose

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Boa localização, hotel novo.
Bodde her 1 natt i juni 2023
Svar fra DL den 8. juli 2023
Dear guest, Thanks for reviewing our hotel!We are glad to see that you've enjoyed your stay with us. We are already looking forward welcoming you and your family in the future. Kind regards,Team Radisson Blu, Bruges

10/10 – Utmerket

Polychronis

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent hotel
Excellent hotel in great location just 10 minutes from the city center!
Bodde her 2 netter i juli 2023
Svar fra DL den 8. juli 2023
Dear guest, Thanks for reviewing our hotel!We are glad to see that you've enjoyed your stay with us. We are already looking forward welcoming you and your family in the future. Kind regards,Team Radisson Blu, Bruges

10/10 – Utmerket

Juan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice hotel
Bodde her 2 netter i juni 2023
Svar fra DL den 29. juni 2023
Dear guest, Thanks for reviewing our hotel!We are glad to see that you've enjoyed your stay with us! We are already looking forward to welcome you in the future!Kind regards, Team Radisson Blu, Bruges