Hoteller nær Browns Lake

«Front desk was great»

«It was decent for 1 night. Was clean so cannot complain»

«We reserved a room for 4 guests. Our room only had 2 towels. When the front desk was paged, we were told to go get them from the lobby. I asked if they could be brought to the room and the gentleman was nice enough to bring them. Then, we realized that the room had no hand soap and no body wash. There was only one small bottle of shampoo, conditioner and lotion. For 4 people!? We also only had 1 roll of toilet paper (whatever was in the dispenser), when we called the front desk to get more, we ...

«Beautiful cottage in a great area less than a five minute drive to downtown and the lake. I can't wait to go back!»

«The location was accessible to all the restaurants and lake itself.»

«We arrived at the hotel very late and discovered after checking in that the bed linen hadn't been changed. After speaking with the front desk, I was moved to a different room.»

«Clean rooms, excellent staff/parking, pool was great too»

«Just loved staying here, met the owner and she was wonderful. The little details that they have all over the place is just great, you feel welcome. It's just over all a great place to stay if you're ever in lake Geneva, will be going back again.»

«This hotel was not worth the money we spent to stay at it. The carpet in the rooms were sticky, there were no vents in the bathrooms so they were always damp and all of the linens on the beds felt damp with the air conditioner on. We had other family staying at the hotel as well and they said the pool area was gross, we didn’t even go in there. The breakfast was a standard hotel breakfast.»

«First off staff is excellent. Check in/ Parking getting settled in all 5 stars. Location also if you want to walk the shops and bars is perfect. It was a last minute booking and most of the hotels in the area were sold out. The room had a musty odor: it was humid upon arrival: temp was set at 75 I dropped to 71 and went to the pool for a couple hours & came back to the same warm humid room.. left again for food and drink. Returning hours later…barley any better the a/c took all night to cool ...

«The Grand Geneva is a beautiful resort with great amenities and great staff. We enjoyed the spa, restaurants, lounge onsite Starbucks and outdoor pool. The resort still has so much more to offer! Awesome place.»

«Vi hadde et fantastisk opphold på 3 dager i strålende sol og varme, i begynnelsen av oktober. Hotellet var helt topp med perfekt beliggenhet like i sjøkanten. God service og rent og velholdt, selv om høysesongen var over. Rommene inneholdt alt vi trengte (stue, kjøkken, soverom og bad), og frokost ble servert i en kurv utenfor døren om morgenen. Vi drar gjerne tilbake hit!»

«Everything about this place was perfect, except for the stairs and area outside the rooms which was a bit smelly and worn out. Very friendly and helpful staff. »

«Clean»

«good»

«Is is improving. I am staying in a nicer grade of room. The location is better than an other hotel I tried on the far side of the lake. Heavy trash around the hotel was cleaned up. Internet slightly improved. They do need to use diffrent channels on the WI fi broadcasts. Right now they are all in a center channel and are competing against each other. I would stay there again.»